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MaintainX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-driven maintenance & asset management platform
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MaintainX - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
MaintainX overview
Based on 957 verified user reviews
What is MaintainX?
MaintainX is a maintenance management tool with key features that include work order management, mobile access, preventive maintenance, maintenance scheduling, asset tracking, and more.
Who uses MaintainX?
Reviews for MaintainX come from a wide variety of industries, including facilities services (6% of reviewers), construction (6%), and hospitality (5%). The most frequent use case for MaintainX cited by reviewers is maintenance management (76% of reviewers).
What do users say about MaintainX pricing?
Most users consider MaintainX to offer good value for money, appreciating its affordability and feature range, especially for smaller organizations. However, some users report that premium features are costly and the pricing model lacks flexibility for larger teams.
Starting price
per month
Pros & Cons
Onboarding
Scheduling
Responsiveness
Reliability
MaintainX’s user interface
MaintainX pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about MaintainX?
Users say MaintainX streamlines maintenance management, work order tracking, and asset organization, making daily operations more efficient and reducing paperwork. They find it easy to assign tasks, monitor progress, and communicate across teams, with mobile accessibility enabling quick updates and real-time collaboration in the field. They appreciate the intuitive interface and responsive customer support, which helps with onboarding and troubleshooting. Some mention that setup can be time-consuming and note occasional bugs or feature limitations, especially when switching between desktop and mobile versions. They report that notifications, permissions, and multi-asset work orders could be improved for smoother workflow.
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Who uses MaintainX?
Based on 957 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
MaintainX's key features
GetApp's analysis of 249 verified user reviews collected between July 2021 and December 2024 identifies MaintainX's most critical features and summarizes user sentiment about those features.
Reviewers appreciate MaintainX's work order management capabilities. They report that it allows them to insert, allocate, and track work orders efficiently. Users highlight the ability to manage priorities, assign tasks to team members, and track due dates. They find it helpful for keeping all work orders centrally located and accessible. They also mention the ease of managing requests, tracking resources, and sharing details with team members. Users value the streamlined process and the ability to involve the entire team in managing work orders. Of the 124 MaintainX users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.
Lourens S.
Maintenance manager
Joan D.
Property Administrator
Reviewers highlight the ease and convenience of work order creation with MaintainX. They appreciate the ability to create work orders from anywhere using their phones, which helps maintain attention to detail. Users find it simple to add photos and descriptions on the spot, making reporting issues straightforward. They also mention the benefit of creating bulk uploads for recurring work orders. The system's user-friendly interface and the ability to assign team members and set due dates are also valued by users. Of the 42 MaintainX users who gave detailed accounts of their use of Work Order Creation, 98% rated this feature as important or highly important.

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Jill P.
President
Ron L.
Maintenance Technician
Users report that MaintainX's mobile access is a game changer for their teams. They appreciate being able to complete work orders, log photos, and update information directly from their phones or tablets. Reviewers find it convenient to create work orders on the fly and access all necessary information in the field. They highlight the efficiency gained by reducing the need to return to the office. Users also mention the app's ease of use and the ability to communicate through comments on work orders. Of the 127 MaintainX users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.
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Benjamin B.
Facilities Coordinator
Sam W.
Superintendent
Reviewers indicate that MaintainX's preventive maintenance capabilities are valuable for tracking and scheduling maintenance tasks. They appreciate the system's ability to automatically generate recurring work orders and send reminders for upcoming maintenance. Users find it helpful for keeping field teams informed and ensuring equipment is maintained in good working order. They also mention the benefit of customizing PM procedures and generating work orders for flagged issues. The intuitive platform and the ability to track maintenance history are also highlighted. Of the 126 MaintainX users who gave detailed accounts of their use of Preventive Maintenance, 95% rated this feature as important or highly important.

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Bailey B.
Maintenance Manager

Michael A.
Service Engineer
Reviewers feel that MaintainX's maintenance scheduling capabilities are helpful for keeping track of maintenance tasks. They appreciate the ability to schedule recurring work orders and allocate PM dates easily. Users find it convenient to have all scheduling information in one place and value the system's reminders for overdue tasks. They also mention the benefit of planning maintenance around production downtime and the ease of reviewing daily and weekly workloads. The system's user-friendly interface is also noted. Of the 28 MaintainX users who gave detailed accounts of their use of Maintenance Scheduling, 93% rated this feature as important or highly important.
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Hannah D.
CAD/CAM Engineer
Ben A.
Maintenance Director
Users report that MaintainX's asset tracking capabilities are useful for keeping detailed records of equipment and maintenance history. They appreciate the ability to track individual assets, view trends, and make informed decisions about production. Reviewers highlight the convenience of storing manuals and all related information for each machine. They also mention the benefit of tracking costs, downtime, and maintenance activities. Users find it helpful for managing inventory, reducing loss, and ensuring accurate asset information is always available. Of the 55 MaintainX users who gave detailed accounts of their use of Asset Tracking, 89% rated this feature as important or highly important.
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Romeco P.
Technician
Victoria L.
Production Planner
All MaintainX features
Features rating:
MaintainX awards
MaintainX alternatives
MaintainX pricing
Pricing plans
Pricing details:
User opinions about MaintainX price and value
Value for money rating:
Of 48 reviews that provide robust commentary on MaintainX's price and value, 75% mention it in a positive light.
Most users consider MaintainX to offer good value for money, appreciating its affordability and the range of features available even in the free plan. They find it particularly beneficial for smaller companies and non-profits with budget constraints. Reviewers appreciate the ease of use, user-friendly interface, and reasonable pricing. They also value the free requesters and the ability to justify costs with the benefits provided. However, some users report that the premium version is expensive and that certain features are locked behind higher-tier pricing. They also mention that the pricing model could be more flexible, especially for larger teams.
, and
To see what individual users think of MaintainX's cost and value, check out the review excerpts below.
MaintainX integrations (22)
Integrations rated by users
We looked at 957 user reviews to identify which products are mentioned as MaintainX integrations and how users feel about them.
Integration rating: 4.7 (3)
“I'm using google sheets to give me real-time data displays in my shop of assets. This may not be critical, but is a very handy tool for saving time and keeping an eye on my assets.”
“It’s a log book of assets. I can look anything up. On it. Things to be done or things that have to be done ”
William L.
Chief Engineer
Integration rating: 4.6 (7)
“Power BI is used for reporting needs that MaintainX currently can't provide”

Ethan P.
Department Manager
Integration rating: 4.5 (2)
“Just experimenting to add messaging. I am trying to learn how to integrate with api I have a desired function in mind but not sure how to complete. ”
Jesse S.
Facilities Director
Integration rating: 4.3 (3)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
MaintainX customer support
What do users say about MaintainX customer support?
Customer support rating:
We analyzed 142 verified user reviews to identify positive and negative aspects of MaintainX customer support.
Widespread user sentiment highlights extremely fast response times, often within minutes of contacting customer support.
A significant portion of users describe the support team as friendly, professional, and proactive in resolving issues.
Broad user base appreciates personalized assistance, including onboarding, training, and ongoing guidance.
Frequently reported by users, customer support is consistently helpful during both implementation and daily operations.
Support options
Training options
To see what individual users say about MaintainX's customer support, check out the review snippets below.
“Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.”
Adrian D.
Maintenance Engineering Intern
“Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)”
Johann S.
General Managers
“Customer Success Manager Mary Kavanagh has been incredibly helpful throughout our experience with MaintainX. Her guidance and support have been invaluable, making the implementation and ongoing usage of the platform much smoother.”
Tai J.
Manager, Safety and Asset Management
MaintainX FAQs
MaintainX has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is MaintainX used for?
MaintainX is a comprehensive maintenance and operations management platform that supports industrial teams in streamlining workflows and managing assets across multiple sites. The system functions as a Computerized Maintenance Management System and as an Enterprise Asset Management solution for industries such as manufacturing, facility management, retail, distribution, oil and gas, mining, agriculture, property management, fleet maintenance and hospitality. The software reduces unplanned equipment downtime and improves operational efficiency through AI-driven insights. MaintainX includes multiple core modules: work order management, preventive maintenance, asset management, checklists and inspections, parts inventory management and reporting. The work order management module enables creation, assignment and real-time tracking of tasks with attachments for photos, documents and comments alongside mobile-accessible updates. The preventive maintenance module automates scheduling, issues condition-based triggers and employs anomaly detection to preempt equipment failures. The asset management module provides a centralized database for equipment records, including serial numbers, purchase dates and warranties, and supports barcode and QR code scanning for rapid identification. Checklist and inspection tools digitize safety and compliance processes with customizable forms and audit trails. Inventory management tracks stock levels, issues low-inventory alerts and links parts consumption to maintenance activities. Reporting functionality offers customizable dashboards and AI-driven analytics that transform operational data into actionable insights through natural language queries. MaintainX integrates with third-party applications through an open application programming interface and an integration marketplace to synchronize data across enterprise systems and industrial IoT sensors. A unified data model consolidates work orders, asset performance data and inventory records to power AI capabilities across the platform. The platform supports configurable user roles and permissions, multi-site management and security controls to meet enterprise governance requirements. Mobile accessibility includes offline mode for remote operations and a responsive interface for field teams.
Q. What are the benefits of using MaintainX?
Q. Who are the typical users of MaintainX?
MaintainX has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations
Q. What languages does MaintainX support?
MaintainX supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish
Q. Does MaintainX support mobile devices?
MaintainX supports the following devices:
Android, iPad, iPhone
Q. Does MaintainX offer an API?
Yes, MaintainX has an API available for use.
Q. What other apps does MaintainX integrate with?
MaintainX integrates with the following applications:
Google Forms, Microsoft Outlook, Verizon Connect, Jira, Veem, Motive, EBIS, Oracle E-Business Suite, Gmail, FreshBooks, Dynamics 365, Slack, QuickBooks Online, Microsoft Power BI, Samsara, Titan GPS, Salesforce Platform, Xero, Google Sheets
Q. What level of support does MaintainX offer?
MaintainX offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
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