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MaintainX Logo

AI-driven maintenance & asset management platform

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MaintainX - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

MaintainX overview

Based on 957 verified user reviews

What is MaintainX?

MaintainX is a maintenance management tool with key features that include work order management, mobile access, preventive maintenance, maintenance scheduling, asset tracking, and more.

Who uses MaintainX?

Reviews for MaintainX come from a wide variety of industries, including facilities services (6% of reviewers), construction (6%), and hospitality (5%). The most frequent use case for MaintainX cited by reviewers is maintenance management (76% of reviewers).

What do users say about MaintainX pricing?

Most users consider MaintainX to offer good value for money, appreciating its affordability and feature range, especially for smaller organizations. However, some users report that premium features are costly and the pricing model lacks flexibility for larger teams.

Starting price

25per user /
per month
view pricing plans
try for free

Pros & Cons

Onboarding

Scheduling

Responsiveness

Reliability

MaintainX’s user interface

Ease of use rating:

MaintainX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(194)
5(760)

What do users say about MaintainX?

Users say MaintainX streamlines maintenance management, work order tracking, and asset organization, making daily operations more efficient and reducing paperwork. They find it easy to assign tasks, monitor progress, and communicate across teams, with mobile accessibility enabling quick updates and real-time collaboration in the field. They appreciate the intuitive interface and responsive customer support, which helps with onboarding and troubleshooting. Some mention that setup can be time-consuming and note occasional bugs or feature limitations, especially when switching between desktop and mobile versions. They report that notifications, permissions, and multi-asset work orders could be improved for smoother workflow.

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Who uses MaintainX?

Based on 957 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Facilities Services
Construction
Hospitality
Food & Beverages
Others

Use cases

Maintenance Management
Work Order
Preventive Maintenance
Equipment Maintenance
Inspection

MaintainX's key features

GetApp's analysis of 249 verified user reviews collected between July 2021 and December 2024 identifies MaintainX's most critical features and summarizes user sentiment about those features.

Work order management

Reviewers appreciate MaintainX's work order management capabilities. They report that it allows them to insert, allocate, and track work orders efficiently. Users highlight the ability to manage priorities, assign tasks to team members, and track due dates. They find it helpful for keeping all work orders centrally located and accessible. They also mention the ease of managing requests, tracking resources, and sharing details with team members. Users value the streamlined process and the ability to involve the entire team in managing work orders. Of the 124 MaintainX users who gave detailed accounts of their use of Work Order Management, 100% rated this feature as important or highly important.

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“I am able to insert work orders and allocate the orders to specific team members. I can also set due dates, alarms and add additional info. ”
LS

Lourens S.

Maintenance manager

“This feature allows our team to manage requests in a timely fashion, track resources, and share the details with team members.”
JD

Joan D.

Property Administrator


Work order creation

Reviewers highlight the ease and convenience of work order creation with MaintainX. They appreciate the ability to create work orders from anywhere using their phones, which helps maintain attention to detail. Users find it simple to add photos and descriptions on the spot, making reporting issues straightforward. They also mention the benefit of creating bulk uploads for recurring work orders. The system's user-friendly interface and the ability to assign team members and set due dates are also valued by users. Of the 42 MaintainX users who gave detailed accounts of their use of Work Order Creation, 98% rated this feature as important or highly important.

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“We are able to create a bulk upload; makes it easy for creating our reoccurring monthly work orders (over 700 each month).”
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Jill P.

President

“Work order creation is nice because it can be done in the field from my phone. Creating work orders while my eyes are on the job creates attention to detail.”
RL

Ron L.

Maintenance Technician


Mobile access

Users report that MaintainX's mobile access is a game changer for their teams. They appreciate being able to complete work orders, log photos, and update information directly from their phones or tablets. Reviewers find it convenient to create work orders on the fly and access all necessary information in the field. They highlight the efficiency gained by reducing the need to return to the office. Users also mention the app's ease of use and the ability to communicate through comments on work orders. Of the 127 MaintainX users who gave detailed accounts of their use of Mobile Access, 96% rated this feature as important or highly important.

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“Having the ability to complete work orders on my phone or tablet is a game changer. Gone are the days of taking a clipboard out to do a pm with the work order attached, filling it out, and then having to go to a computer to complete the work order digitally. Cutting steps out is a huge win for the technician and the management team!”
BB

Benjamin B.

Facilities Coordinator

“Having it be accessible in the field for our maintenance techs is critical. They can view the photos real time on location and see all the information they need to complete the job. It's also great to be able to create work orders on the fly out in the field when you see something that needs to be fixed. Photos and description etc. can all be done right there on the spot, no more having to take notes and go back to the office to rewrite everything on a paper work order. ”
SW

Sam W.

Superintendent


Preventive maintenance

Reviewers indicate that MaintainX's preventive maintenance capabilities are valuable for tracking and scheduling maintenance tasks. They appreciate the system's ability to automatically generate recurring work orders and send reminders for upcoming maintenance. Users find it helpful for keeping field teams informed and ensuring equipment is maintained in good working order. They also mention the benefit of customizing PM procedures and generating work orders for flagged issues. The intuitive platform and the ability to track maintenance history are also highlighted. Of the 126 MaintainX users who gave detailed accounts of their use of Preventive Maintenance, 95% rated this feature as important or highly important.

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“Preventative maintenance assists in tracking all of our services and upcoming services without having to keep track of it on excel which makes it much easier. It also advises me when work is upcoming and i can delegate accordingly.”
BB

Bailey B.

Maintenance Manager

“You can set up recurring work orders and you will get a notice when preventative maintenance is due. No need to keep track yourself. ”
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Michael A.

Service Engineer


Maintenance scheduling

Reviewers feel that MaintainX's maintenance scheduling capabilities are helpful for keeping track of maintenance tasks. They appreciate the ability to schedule recurring work orders and allocate PM dates easily. Users find it convenient to have all scheduling information in one place and value the system's reminders for overdue tasks. They also mention the benefit of planning maintenance around production downtime and the ease of reviewing daily and weekly workloads. The system's user-friendly interface is also noted. Of the 28 MaintainX users who gave detailed accounts of their use of Maintenance Scheduling, 93% rated this feature as important or highly important.

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“Using repeating work orders ensures all work is kept up to date, assets are inspected regularly, and maintenance can be scheduled around production downtime.”
HD

Hannah D.

CAD/CAM Engineer

“Tracking PM schedules are critical and MaintainX gives you several ways to report and track the schedules.”
BA

Ben A.

Maintenance Director


Asset tracking

Users report that MaintainX's asset tracking capabilities are useful for keeping detailed records of equipment and maintenance history. They appreciate the ability to track individual assets, view trends, and make informed decisions about production. Reviewers highlight the convenience of storing manuals and all related information for each machine. They also mention the benefit of tracking costs, downtime, and maintenance activities. Users find it helpful for managing inventory, reducing loss, and ensuring accurate asset information is always available. Of the 55 MaintainX users who gave detailed accounts of their use of Asset Tracking, 89% rated this feature as important or highly important.

See related user reviews

“Still adding to the system & learning so much you can do with this part of the app by being able track each individual piece of equipment & the specific sub assets. to pinpoint exact maintenance on particular parts of an asset.”
RP

Romeco P.

Technician

“When planning production, it is handy to have an idea of how assets are doing in real-time. Being able to view trends or machine uptime means I can make an educated decision regarding production. ”
VL

Victoria L.

Production Planner


All MaintainX features

Features rating:

Corrective and preventive actions (capa)
Real-Time updates
Real-Time reporting
Commenting/Notes
Role-Based permissions
Checklists
Customizable reports
Data visualization
Document storage
Process change tracking
No-Code
Facility scheduling
Workflow management
Image capture
Activity tracking
Historical reporting
API
Job tracking
Approval process control
Version control
Maintenance management
Monitoring
Vehicle information
Audit trail
Task management
Customizable forms
Job management
Fixed asset management
Service history
Status tracking
Customizable fields
Real-Time notifications
Real-Time data
Reporting/Analytics
Activity dashboard
Alerts/Notifications
Scheduling
Downtime tracking
Process/Workflow automation
Inspection management
Inventory tracking
Multi-Location
Forms creation & design
Technician management
Failed inspection tracking
Compliance management
Equipment tracking
Inventory management
Predictive maintenance
Workflow configuration
Search/Filter
Reporting & statistics
Task progress tracking
Document management
Vendor management
Barcode/Ticket scanning
Equipment management
Task scheduling
Data import/export
Reminders
Purchase order management
Electronic signature
Progress tracking
For mechanical equipment
Asset lifecycle management
Appointment management
Calendar management
Third-Party integrations
Location tracking
QR codes
Report templates
Access controls/permissions
Business process automation
Cost tracking
Inventory control
Collaboration tools
User management
Code enforcement
Quotes/Estimates
Billing & invoicing
Customer database
Compliance tracking
Communication management
Commercial properties
Residential properties
IT asset tracking
Root cause analysis
Rules-Based workflow
Check-in/Check-out
Calibration management
Business process control
Subcontractor management
Incident management
Barcoding/RFID
Automated scheduling
Template management
Templates
Autofill
Tire management
Traceability
Trend analysis
Audit management
Asset planning
Asset accounting
Accounting integration
Historical trend analysis
Graphical workflow editor
Key & lock management
KPI monitoring
Full text search
Forms management
Mobile alerts
Forms automation
For schools
Facility management
Offline access
Parts management
Performance metrics
Facility asset management
Equipment maintenance
Drag & drop
Productivity analysis
Digital signature
Data capture and transfer
Customizable templates
Real-Time analytics
Customizable dashboard
Real-Time monitoring
Customizable branding
IT asset management
Recurring appointments
Contact database
Repair tracking

MaintainX awards

Awarded in 9 categories in 2026

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MaintainX pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

25

/user

Per month

Features included:

  • Unlimited Work Orders with Attached Images
  • Unlimited Repeating Work Orders
  • 3 Work Orders with Attached Procedures
  • 3-Month Access to Advanced Analytics
  • Custom Reporting Dashboard
  • Real-time Messaging
  • Unlimited Assets
  • Barcode Scanning

Premium

75

/user

Per month

Features included:

  • Meter-based Maintenance
  • Unlimited Work Orders with Attached Procedures
  • Unlimited Access to Advanced Analytics
  • Parts Inventory Management
  • Purchase Order Management
  • Time and Cost Tracking
  • Open REST API Access
  • Work Order Templates
  • Dedicated Account Manager
  • External Work Orders

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Escalation Protocols
  • Custom Permissions
  • IoT Sensor Integrations
  • Advanced Control and Security including SSO
  • Multi-site Management Tools and Reporting
  • Dedicated Account Manager
  • Resource Planning
  • Root Cause Analysis
  • MaintainX CoPilot

User opinions about MaintainX price and value

Value for money rating:

Of 48 reviews that provide robust commentary on MaintainX's price and value, 75% mention it in a positive light.

Most users consider MaintainX to offer good value for money, appreciating its affordability and the range of features available even in the free plan. They find it particularly beneficial for smaller companies and non-profits with budget constraints. Reviewers appreciate the ease of use, user-friendly interface, and reasonable pricing. They also value the free requesters and the ability to justify costs with the benefits provided. However, some users report that the premium version is expensive and that certain features are locked behind higher-tier pricing. They also mention that the pricing model could be more flexible, especially for larger teams.

, and

To see what individual users think of MaintainX's cost and value, check out the review excerpts below.

“this has allowed us to get our foot in the door using a maintenance program with our current budget restraints for are non for profit. ”
JH

Jacob H.

Facility supervisor

“by the second year we added up to 10 people, because it was easy to justify the cost for all the users with all the benefits you get with the system. ”
Verified reviewer profile picture

Brian G.

IT Manager

“So fetchers like "MTBF" isn't available on the normal package and its a extreme price difference to upgrade just for that. ”
JE

Jeffrey E.

Maintenance Manager

MaintainX integrations (22)

Integrations rated by users

We looked at 957 user reviews to identify which products are mentioned as MaintainX integrations and how users feel about them.

Integration rating: 4.7 (3)

I'm using google sheets to give me real-time data displays in my shop of assets. This may not be critical, but is a very handy tool for saving time and keeping an eye on my assets.

It’s a log book of assets. I can look anything up. On it. Things to be done or things that have to be done

WL

William L.

Chief Engineer

1/2

Integration rating: 4.6 (7)

Power BI is used for reporting needs that MaintainX currently can't provide

Verified reviewer profile picture

Ethan P.

Department Manager

Slack logo
Slack

Integration rating: 4.5 (2)

Just experimenting to add messaging. I am trying to learn how to integrate with api I have a desired function in mind but not sure how to complete.

JS

Jesse S.

Facilities Director

Integration rating: 4.3 (3)

Samsara logo
Samsara

Integration rating: 4.5 (2)

Google Forms logo
Google Forms

Integration rating: 4.0 (1)

FreshBooks logo
FreshBooks

Integration rating: 5.0 (1)

MaintainX customer support

What do users say about MaintainX customer support?

Customer support rating:

We analyzed 142 verified user reviews to identify positive and negative aspects of MaintainX customer support.

Widespread user sentiment highlights extremely fast response times, often within minutes of contacting customer support.

A significant portion of users describe the support team as friendly, professional, and proactive in resolving issues.

Broad user base appreciates personalized assistance, including onboarding, training, and ongoing guidance.

Frequently reported by users, customer support is consistently helpful during both implementation and daily operations.

Support options

Phone support
Email/help desk
Chat
Knowledge base
Faqs/forum
24/7 (live rep)

Training options

Videos
Webinars
In person
Documentation
Live online

To see what individual users say about MaintainX's customer support, check out the review snippets below.

“Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.”

AD

Adrian D.

Maintenance Engineering Intern

“Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)”

JS

Johann S.

General Managers

“Customer Success Manager Mary Kavanagh has been incredibly helpful throughout our experience with MaintainX. Her guidance and support have been invaluable, making the implementation and ongoing usage of the platform much smoother.”

TJ

Tai J.

Manager, Safety and Asset Management

MaintainX FAQs

Q. What type of pricing plans does MaintainX offer?

MaintainX has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What is MaintainX used for?

MaintainX is a comprehensive maintenance and operations management platform that supports industrial teams in streamlining workflows and managing assets across multiple sites. The system functions as a Computerized Maintenance Management System and as an Enterprise Asset Management solution for industries such as manufacturing, facility management, retail, distribution, oil and gas, mining, agriculture, property management, fleet maintenance and hospitality. The software reduces unplanned equipment downtime and improves operational efficiency through AI-driven insights. MaintainX includes multiple core modules: work order management, preventive maintenance, asset management, checklists and inspections, parts inventory management and reporting. The work order management module enables creation, assignment and real-time tracking of tasks with attachments for photos, documents and comments alongside mobile-accessible updates. The preventive maintenance module automates scheduling, issues condition-based triggers and employs anomaly detection to preempt equipment failures. The asset management module provides a centralized database for equipment records, including serial numbers, purchase dates and warranties, and supports barcode and QR code scanning for rapid identification. Checklist and inspection tools digitize safety and compliance processes with customizable forms and audit trails. Inventory management tracks stock levels, issues low-inventory alerts and links parts consumption to maintenance activities. Reporting functionality offers customizable dashboards and AI-driven analytics that transform operational data into actionable insights through natural language queries. MaintainX integrates with third-party applications through an open application programming interface and an integration marketplace to synchronize data across enterprise systems and industrial IoT sensors. A unified data model consolidates work orders, asset performance data and inventory records to power AI capabilities across the platform. The platform supports configurable user roles and permissions, multi-site management and security controls to meet enterprise governance requirements. Mobile accessibility includes offline mode for remote operations and a responsive interface for field teams.


Q. What are the benefits of using MaintainX?

  • Streamlines maintenance operations with AI-driven work order management and asset tracking, supporting teams in minimizing downtime and increasing efficiency
  • Strengthens preventive and predictive maintenance by automating schedules and identifying anomalies before breakdowns occur
  • Transforms operational data into actionable insights using AI-powered reporting and customizable dashboards for continuous improvement
  • Enhances safety and compliance by digitizing maintenance procedures and ensuring regulatory standards are followed across all sites
  • Improves parts inventory control with automated alerts and AI-based demand forecasting to prevent shortages and unnecessary spending


  • Q. Who are the typical users of MaintainX?

    MaintainX has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations


    Q. What languages does MaintainX support?

    MaintainX supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Turkish


    Q. Does MaintainX support mobile devices?

    MaintainX supports the following devices:
    Android, iPad, iPhone


    Q. Does MaintainX offer an API?

    Yes, MaintainX has an API available for use.


    Q. What other apps does MaintainX integrate with?

    MaintainX integrates with the following applications:
    Google Forms, Microsoft Outlook, Verizon Connect, Jira, Veem, Motive, EBIS, Oracle E-Business Suite, Gmail, FreshBooks, Dynamics 365, Slack, QuickBooks Online, Microsoft Power BI, Samsara, Titan GPS, Salesforce Platform, Xero, Google Sheets


    Q. What level of support does MaintainX offer?

    MaintainX offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

    Related categories