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Dropbox Sign
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intuitive eSignatures trusted by millions
Table of Contents
Dropbox Sign - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Dropbox Sign overview
Based on 1444 verified user reviews
What is Dropbox Sign?
Dropbox Sign is a digital signature program with key features that include electronic signatures, data security, document storage, multiparty signing, authentication, audit trails, and more.
Who uses Dropbox Sign?
Reviews for Dropbox Sign come from a wide variety of industries, including real estate (7% of reviewers), marketing and advertising (6%), and financial services (5%). The most frequent use case for Dropbox Sign cited by reviewers is digital signature (100% of reviewers).
What do users say about Dropbox Sign pricing?
Most users consider Dropbox Sign cost-effective, especially valuing the free version and nonprofit discounts. Most reviewers indicate the paid plans offer reasonable value, but some reviewers feel pricing can be high and billing practices confusing or restrictive.
What are the most popular integrations for Dropbox Sign?
The Dropbox Sign integrations most frequently cited by reviewers are: Dropbox Business (a file sharing product rated 4.7 out of 5 for its integration with Dropbox Sign), Google Docs (a document management product, 4.7), and Google Drive (a cloud storage product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Signatures
Usability
Affordability
Editing
Responsiveness
Notifications
Dropbox Sign’s user interface
Dropbox Sign pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Dropbox Sign?
Users report Dropbox Sign makes sending, signing, and tracking documents fast and convenient, helping them streamline workflows and save time. They find it easy to create templates, customize form fields, and manage contracts for clients, with helpful email reminders and notifications keeping everyone updated on document status. They appreciate its integration with cloud storage and other platforms, plus its affordability compared to competitors. Some mention the free plan is useful for occasional needs.
Reviewers indicate the interface is generally intuitive and simple for all users, including clients with limited tech skills. They note limitations in document editing, template management, and customization, and some wish for more advanced features and flexible pricing options.
Select to learn more
Who uses Dropbox Sign?
Based on 1,444 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Dropbox Sign's key features
GetApp's analysis of 440 verified user reviews collected between July 2021 and November 2024 identifies Dropbox Sign's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Dropbox Sign's electronic signature feature for its convenience and efficiency. They report that it allows clients to sign documents remotely from their phones or computers, eliminating the need for printing, signing, and scanning. Users highlight the notification capability that alerts them when a document is viewed or signed. They also value the ability to set a signature order and require multiple signatures. Some users mention integration with other products like Docusign and PandaDoc, and note the ease of use compared to these alternatives. Of the 327 Dropbox Sign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.
Paul S.
CEO
Alikhan S.
Owner
Users report that Dropbox Sign provides robust data security, which is critical for handling sensitive information. They appreciate the ability to control document access and the notifications for document activity. Reviewers highlight the importance of secure storage for personal and confidential information, noting that Dropbox Sign meets their security requirements. They also mention the added security of capabilities like password protection and IP address tracking, which help ensure the authenticity and integrity of the documents. Of the 164 Dropbox Sign users who gave detailed accounts of their use of Data Security, 98% rated this feature as important or highly important.
See related user reviews
Samantha P.
Legal Assistant
Caressa H.
Litigation paralegal
Reviewers indicate that Dropbox Sign's document storage feature is valuable for keeping all signed documents in one secure location. They find it convenient to access and retrieve documents from any device, and appreciate the integration with other storage platforms like BOX. Users mention the ability to organize documents by date and status, and highlight the search capability for easy retrieval. Some users suggest improvements in categorizing and segmenting documents for better organization. Of the 121 Dropbox Sign users who gave detailed accounts of their use of Document Storage, 86% rated this feature as important or highly important.
See related user reviews
William S.
Operations Manager
April R.
Photographer
Users find Dropbox Sign's multi-party signing feature very helpful for obtaining multiple signatures on a single document. They appreciate the ability to set the signing order and customize signer boxes, which streamlines the process. Reviewers mention that this capability saves time and reduces the need for multiple document versions. They also note its importance for industries requiring multiple approvals, such as construction and legal services. Some users suggest improvements for better handling of multi-party signing scenarios. Of the 192 Dropbox Sign users who gave detailed accounts of their use of Multi-Party Signing, 85% rated this feature as important or highly important.
See related user reviews
Regina M.
Director
Rory M.
Office and Marketing Manager
Reviewers highlight the importance of Dropbox Sign's authentication feature for ensuring the validity of digital signatures. They appreciate capabilities like SSO via SAML, 2FA, and IP address tracking, which provide an extra layer of security. Users report that these authentication measures help prevent legal issues and ensure that documents are signed by the correct parties. Some users mention the convenience of receiving authentication details as part of the signed document, enhancing trust and credibility. Of the 114 Dropbox Sign users who gave detailed accounts of their use of Authentication, 82% rated this feature as important or highly important.
See related user reviews
James B.
Chief of Staff
Shelby S.
Manager
Users value Dropbox Sign's audit trail feature for its ability to track document activity. They report that it provides detailed records of who viewed and signed documents, along with timestamps. Reviewers find this capability useful for legal and compliance purposes, as it helps verify the authenticity of signatures and document actions. They appreciate the notifications for document views and signatures, which aid in monitoring the signing process. Some users note that the audit trail simplifies administrative tasks and improves record-keeping. Of the 124 Dropbox Sign users who gave detailed accounts of their use of Audit Trail, 80% rated this feature as important or highly important.
See related user reviews
Melissa S.
Nanny Agency Founder
Kristin D.
Digital Media Operations Manager
All Dropbox Sign features
Features rating:
Dropbox Sign alternatives
Dropbox Sign
Starting from
20
Per month
Docusign
Starting from
15
Per month
airSlate SignNow
Starting from
20
Per month
dotloop
Starting from
31.99
Per month
Dropbox Sign pricing
Pricing plans
Pricing details:
Premium
No pricing info
Features included:
- 5+ Users
- Audit Trail
- Branding
- Bulk Send
- Data Validation
- Mobile App
- Multiple Languages
- Multi Teams
- Performance Dashboards
- Reminders and Notifications
- Sharepoint/Salesforce Integration
- Signer Fields
- SSO
- Team Features
- Template Links
- Unlimited Signature Requests Per Month
- Unlimited Templates
User opinions about Dropbox Sign price and value
Value for money rating:
Of 249 reviews that provide robust commentary on Dropbox Sign's price and value, 76% mention it in a positive light.
Most users consider Dropbox Sign to be a cost-effective solution for document signing, especially when compared to traditional methods and other competitors. They appreciate the availability of a free version, which is beneficial for small businesses and individuals with low signing needs. Reviewers indicate that the free tier allows users to test the software before committing to a paid plan, and the pricing for paid plans is generally seen as reasonable for the features provided. Users find the integration with G-Suite and the discounts for non-profit organizations particularly valuable. They also note that Dropbox Sign offers a good balance of functionality and affordability, making it suitable for small businesses and occasional users.
However, some reviewers feel that the pricing can be high, especially for small businesses with limited budgets or low signing needs. They mention issues with billing practices, such as auto-renewals and lack of pro-rated cancellations, which can lead to unexpected charges. Some users also find the pricing tiers and options confusing, and the cost of API access and additional features can be prohibitive. Additionally, a few users report that the free version has limited storage capacity and functionality, which may not meet the needs of more frequent users.
, and
To see what individual users think of Dropbox Sign's cost and value, check out the review excerpts below.
Dropbox Sign integrations (113)
Integrations rated by users
We looked at 1,444 user reviews to identify which products are mentioned as Dropbox Sign integrations and how users feel about them.
Integration rating: 4.6 (26)
“We use Dropbox to send large or confidential documents to clients, and HelloSign to send documents for signature. Having the two working in tandem so we can store and send documents from the same place has been extremely helpful.”
“Dropbox is essential for sharing confidential products with my clients. Financial services requires a lot of confidential information and Dropbox is much safer than email sharing. ”
“I want to have my Dropbox Sign tied to my Dropbox Business but it isn't right now. It's something I need to work on when I have a few hours.”
“We utilize Dropbox on a daily basis. Integrating with Hellosign makes the process seamless and allows faster workflow.”
“With their integration, you can send, sign, and store documents without leaving Dropbox”
“The signed document goes straight to the file designated and it saves a step”
“We use Dropbox for all our document hosting across different remote workers”
Samantha P.
Legal Assistant
Integration rating: 5.0 (6)
“To be able to toggle between documents in Google Drive and Dropbox Sign makes things very easy and quick to setup and send agreements and documents.”
“HelloSign zaps signed documents directly over to our digital storage facility.”
Chris H.
Managing Director
Integration rating: 4.8 (6)
“There were many users present in the HubSpot CRM tool and it used to track the status of the Signature that were derived from the hello sign documents.”
“Makes everything seamless. I can work in a file without having to switch to another program.”
Aman P.
Associate Developer
Integration rating: 5.0 (3)
“I access Gmail multiple times a day so being able to intertwine the two makes things easier. ”
“This is where we receive notificatons that there are signatures needed or completed. ”
Kate M.
Reseller
Integration rating: 3.5 (2)
“Ease of setting projects up, but can’t attach the document to multiple opportunities”
Anonymous R.
VP, Business Development & Strategic Partners
Integration rating: 1.0 (1)
“Linking did not result in any files coming over to the box folder. Haven’t had time to investigate. ”
Arvind V.
CPO
Integration rating: 5.0 (1)
“This integration is pivotal in our business. Without it we wouldn't use it.”
Linda D.
Director
Integration rating: 4.0 (7)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Dropbox Sign customer support
What do users say about Dropbox Sign customer support?
Customer support rating:
We analyzed 39 verified user reviews to identify positive and negative aspects of Dropbox Sign customer support.
A few users found customer service friendly, helpful, and responsive when they managed to reach a support representative.
The majority of users report slow response times, difficulty reaching support, and unresolved issues with Dropbox Sign customer service.
Widely noted by reviewers, the lack of a direct phone support option and long wait times for ticket responses are major frustrations.
Support options
Training options
To see what individual users say about Dropbox Sign's customer support, check out the review snippets below.
“In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.”
Regina M.
Director
“Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily.”
Jenny H.
Client Administrator
“Our account manager never replied, their customer support reps are dragging problems for weeks that are critical and time sensitive.”
Miroslav M.
CEO
Dropbox Sign FAQs
Dropbox Sign has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Dropbox Sign used for?
Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. Join millions of individuals and thousands of companies worldwide that use Dropbox Sign to manage and automate their most important business agreements. Here’s how it works: Prepare and Send Upload documents that need signing to Dropbox Sign from cloud storage or your computer. Then, drag and drop the fields you need signed. Finally, add the signer's email address and click send. Sign Signers are notified with a link to sign your document on their device. Once signed, completed agreements are immediately available for you to view in your Dropbox Sign account. Manage The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets you view all signed documents. You can also customize the branding and manage the access of your team members inside your account settings. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so you can send documents for signature directly from your favorite tools. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, meaning you can automatically save signed documents and find them anytime in your preferred cloud storage accounts. Looking for deeper functionality? Embed robust eSignature functionality directly into your app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create a truly seamless in-product signing experience. An exceptional developer experience and dedicated API support team means you get a secure, reliable, and feature-rich signature experience with an average implementation time that’s over 2x faster than the industry average. Go beyond signing with Dropbox Forms and dramatically increase the speed, accuracy, and rate of completion of any document—government form, agreement, contract. Intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Best of all, data from completed forms is automatically sent to your third-party systems.
Q. What are the benefits of using Dropbox Sign?
Key benefits of using Dropbox Sign
Sign faster. Dropbox Sign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return.
Increase document completions. With features like tracking, automatic reminders, and mobile signing, Dropbox Sign has improved document completion rates by up to 96%.
Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means Dropbox Sign is fast and easy for anyone to send agreements for signature.
Work from the tools you love. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools.
Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint.
Make every agreement court-admissible. Every Dropbox Sign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges.
Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest.
Integrate extra functionality 2x faster. For added functionality, like embedded signing, custom branding, and embedded templates, the Dropbox Sign API is fast and easy to integrate into your website or app. A developer-friendly API offers an average implementation time that’s over 2x faster than the industry average.
Q. Who are the typical users of Dropbox Sign?
Dropbox Sign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Dropbox Sign support?
Dropbox Sign supports the following languages:
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Ukrainian
Q. Does Dropbox Sign support mobile devices?
Dropbox Sign supports the following devices:
Android, iPad, iPhone
Q. Does Dropbox Sign offer an API?
Yes, Dropbox Sign has an API available for use.
Q. What other apps does Dropbox Sign integrate with?
Dropbox Sign integrates with the following applications:
Wufoo, Dropbox Business, ActiveCampaign, Zapier, Google Docs, Gmail, OneDrive, Google Workspace, Google Drive, Box, Salesforce Sales Cloud, Slack, Oracle CPQ, Keap, Podio, HubSpot CRM, Evernote Teams
Q. What level of support does Dropbox Sign offer?
Dropbox Sign offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
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