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Kickserv
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management software for service professionals
Table of Contents
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Kickserv - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Kickserv overview
Based on 386 verified user reviews
What is Kickserv?
Kickserv is a scheduling program with key features that include appointment management, mobile access, and more.
Who uses Kickserv?
By industry, Kickserv reviewers are most commonly professionals in construction (35%). The most frequent use case for Kickserv cited by reviewers is scheduling (53% of reviewers).
What do users say about Kickserv pricing?
Most users consider Kickserv to offer excellent value for money due to its affordability and feature set. Most reviewers indicate the pricing is reasonable, but some reviewers feel high setup and monthly fees impact very small businesses.
What are the most popular integrations for Kickserv?
The Kickserv integration most frequently cited by reviewers is QuickBooks Online, an accounting product rated 4.5 out of 5 for its integration with Kickserv.
Starting price
per month
Pros & Cons
Responsiveness
Learning
Coordination
Accessibility
Stability
Analytics
Kickserv’s user interface
Kickserv pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Kickserv?
Users say Kickserv is easy to use, helps organize jobs and teams, and streamlines scheduling, invoicing, and customer communication. They appreciate its affordable pricing, frequent feature updates, and integration with QuickBooks, finding it valuable for managing field operations and keeping everyone informed. They like the responsive support team and the ability to access the system from multiple devices.
Some report issues with the mobile app, slow customer support response times, and occasional software bugs. They mention limitations in customization, inventory management, and certain features, and wish updates were better tested before release to avoid disruptions.
Select to learn more
Who uses Kickserv?
Based on 386 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Kickserv's key features
GetApp's analysis of 49 verified user reviews collected between November 2021 and November 2024 identifies Kickserv's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Kickserv's scheduling capabilities for keeping team members and installers on track, managing daily workflow, and ensuring everyone is on the same page. They find it easy to schedule customer contacts, appointments, and tasks, which helps with time management. Users report that the visual interface is intuitive and that scheduling on Kickserv improves work management flow. However, some mention that scheduling multiple steps to a job can be tedious and suggest improvements like color coding based on job priority or assigned tech. Of the 22 Kickserv users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.
Jon R.
CEO
James M.
CEO
Users report that Kickserv's mobile access functionality is comparable to the web-based application, allowing them to manage jobs, access work orders, maps, invoices, and customer information from anywhere. They appreciate the integration with Google Calendar and the ability to dispatch and update jobs on mobile devices. However, some reviewers indicate that the mobile app has limited capabilities and can be cumbersome, preferring the web version for certain tasks. They find it essential for field use, despite some glitches and areas needing improvement. Of the 28 Kickserv users who gave detailed accounts of their use of Mobile Access, 89% rated this feature as important or highly important.
See related user reviews
James B.
Clock repair technician
Jake R.
Owner
All Kickserv features
Features rating:
Kickserv awards
Kickserv alternatives
Kickserv
Starting from
19
Per month
Jobber
Starting from
39
Per month
Smartsheet
Starting from
12
Per month
Float
Starting from
12
Per month
Kickserv pricing
Pricing plans
Pricing details:
User opinions about Kickserv price and value
Value for money rating:
Of 40 reviews that provide robust commentary on Kickserv's price and value, 80% mention it in a positive light.
Most users consider Kickserv to offer great value for money, highlighting its affordability and range of features. They appreciate that it is simple to use, customizable without additional fees, and provides good customer service. Reviewers indicate that the software is reasonably priced compared to other options, making it a solid choice for small to medium-sized businesses. Some users say the trial version meets expectations and that the software saves time and energy. However, some reviewers feel the pricing structure is not ideal for very small businesses and mention high setup and monthly fees. They also note issues with credit card fees and occasional glitches.
, and
To see what individual users think of Kickserv's cost and value, check out the review excerpts below.
Kickserv integrations (15)
Integrations rated by users
We looked at 386 user reviews to identify which products are mentioned as Kickserv integrations and how users feel about them.
Integration rating: 4.3 (3)
“Our accountant uses quickbooks and we wanted her job to be as quick as possible. ”
Lou S.
Owner
Integration rating: 4.3 (11)
Integration rating: 4.5 (4)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Kickserv customer support
What do users say about Kickserv customer support?
Customer support rating:
We analyzed 98 verified user reviews to identify positive and negative aspects of Kickserv customer support.
A large number of users highlight Kickserv's customer support as responsive, quick, and helpful in resolving issues.
Multiple users appreciate being able to reach real people via chat or phone, often receiving answers within minutes or hours.
A fair number of users value the personal follow-ups and proactive communication about updates or downtime from the support team.
A limited number of users report slow response times, with some waiting days for answers or finding support unhelpful or inconsistent.
Support options
Training options
To see what individual users say about Kickserv's customer support, check out the review snippets below.
“Kickserv allows us to stay on track, deliver timely and I love the support team for their responsiveness and ability to quickly resolve issues”
Allison C.
Owner
“The customer service is excellent. Whenever I have a question, someone gets ahold of me within in an hour (or usually less), and they'll follow up within a day or two to make sure you're doing well.”
Avery B.
Client Relations Coordinator
“Customer support time is frustrating, they take at least several hours to get back to you then sometimes they will reply and stop answering for another several hours, this made us almost regret our decision when setting up our account.”
Dorian M.
Project Engineer
Kickserv FAQs
Kickserv has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available
Q. What is Kickserv used for?
Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop, QuickBooks Online and Xero so users don't have to do double entry with the aim of saving time and money. Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handymen, carpet cleaning, landscaping and lawn care, painting, pool maintenance, maid service, pest control, roofing, contracting, appliance repair and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry. With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use. Attach before and after photos, contracts, forms and other relevant documentation to customer records and send text and email reminders to customers and technicians for upcoming appointments. Technicians can clock in and out right from the mobile app when they arrive and leave a job site. Collect payment and signatures electronically so you get paid right away. Generate standard and custom reports to see how your business is doing. Track lead sources, see how each technician is performing and more so that you can make decisions on changes you need to make to improve performance.
Q. What are the benefits of using Kickserv?
Q. Who are the typical users of Kickserv?
Kickserv has the following typical customers:
Freelancers, Non Profit, Small Business
Q. What languages does Kickserv support?
Kickserv supports the following languages:
English
Q. Does Kickserv support mobile devices?
Kickserv supports the following devices:
Android, iPad, iPhone
Q. Does Kickserv offer an API?
Yes, Kickserv has an API available for use.
Q. What other apps does Kickserv integrate with?
Kickserv integrates with the following applications:
Microsoft Outlook, pulseM, QuickBooks Online Advanced, QuickBooks Desktop, Stripe, Google Contacts, QuickBooks Online, Google Calendar, Customer Lobby, Mailchimp, Podium, Microsoft Excel
Q. What level of support does Kickserv offer?
Kickserv offers the following support options:
Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support
