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Workiz

AI-enabled FSM that assists with scheduling and invoicing

Table of Contents

Is this product right for your business?

Find out with a

Workiz - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Workiz overview

What is Workiz?

Workiz is a cloud-based FSM platform that uses artificial intelligence and automations. It features Genius Answering, AI Dispatcher, and more features that helps streamline operations, optimize revenue, and elevate customer experiences. The Genius AI toolset provides smart responses and insights from call recordings, enhancing customer experience.

The solution offers integrations with third-party platforms such as Angi, Thumbtack, Google Local Services Ads, QuickBooks, Stripe, and CompanyCam. It enables businesses to manage customers with real-time communication via the Workiz mobile app.

Key benefits of using Workiz

Smart Automation: Workiz automates repetitive tasks, allowing you to focus on more critical areas of your business. From scheduling to invoicing, automation ensures your operations run smoothly and efficiently.

AI-Driven Solutions: With Genius Answering, Workiz utilizes AI to handle calls, route customer requests, and even dispatch technicians, saving you time and ensuring your customers always get a quick response.

Seamless Communication: Workiz offers real-time communication tools, including SMS messaging and notifications, keeping both your team and your customers in the loop, which helps improve customer satisfaction and loyalty.

Increased Revenue: By integrating with platforms like Angi, Thumbtack, and Google’s Local Services Ads, Workiz helps you win more jobs, which can directly contribute to higher revenue.

Centralized Management: Workiz provides a unified dashboard where you can manage everything, from scheduling and invoicing to work orders and CRM. This streamlines operations and helps you keep everything organized in one place.

Easy Integrations: Workiz integrates with popular tools like QuickBooks, Stripe, CompanyCam, and more, allowing you to keep your existing systems and workflows intact while enhancing your capabilities.

Enhanced Customer Experience: With tools designed to improve response times and service quality, Workiz helps you deliver an exceptional customer experience, ensuring your clients keep coming back.

Scalability: As your business grows, Workiz scales with you. The platform adapts to your evolving needs, making it easier to handle more customers and more jobs as you expand.

Trusted by Professionals: Over 120,000 service pros trust Workiz to run their business efficiently. Whether you're a small startup or an established service provider, Workiz has the tools to help you succeed.

Mobile App: The Workiz mobile app gives your team access to real-time data and communications, making it easier for them to manage jobs and stay productive while on the go.

These benefits make Workiz a powerful, all-in-one solution to help service businesses grow and thrive.

Starting price

187

Alternatives

with better value for money

Pros & Cons

Scheduling

Security and Access Control

Customer Support

Customer Payment

Phone Calls

Workiz’s user interface

Ease of use rating:

4.4

(218)

Workiz pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(17)

3-4(52)

5(149)

What do users say about Workiz?

It is difficult to get a hold of customer support, and when you do, they are limited to what they can help you with.

Select to learn more

Who uses Workiz?

Based on 218 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction

Consumer Services

Transportation/Trucking/Railroad

Automotive

Others

Use cases

Appointment Scheduling

Field Service Management

Billing and Invoicing

Service Dispatch

Small Business CRM

Workiz's key features

Most critical features, based on insights from Workiz users:

Mobile access

3.8

(26)

Online time clock

3.7

(3)

Real-Time data

5.0

(3)

Lead management

4.0

(1)

Email reminders

5.0

(1)

Real-Time monitoring

3.0

(1)

All Workiz features

Features rating:

4.3

(218)

Real-Time updates

5.0

(4)

Real-Time notifications

3.0

(4)

Data import/export

5.0

(1)

Reporting & statistics

(0)

Employee scheduling

5.0

(1)

Customizable forms

4.5

(2)

Customizable fields

2.7

(3)

Customer history

(0)

Scheduling

4.1

(21)

QuickBooks integration

(0)

GPS

5.0

(3)

Contact database

3.8

(4)

Confirmations/Reminders

4.2

(9)

Client management

5.0

(1)

Invoice creation

4.2

(11)

Invoice history

4.0

(4)

Maintenance scheduling

3.7

(3)

Multi-Channel communication

2.0

(1)

Mobile signature capture

1.0

(1)

Mobile app

3.0

(1)

Accounting integration

4.0

(2)

Job management

4.0

(5)

Job costing

5.0

(3)

Billing & invoicing

3.9

(20)

Calendar management

4.3

(3)

Work order management

4.1

(10)

Online invoicing

4.3

(10)

Dispatch management

4.2

(9)

Electronic signature

4.0

(6)

Online booking

4.1

(17)

Payment processing

3.5

(10)

Calendar sync

4.0

(4)

Quotes/Estimates

4.0

(5)

Technician management

4.3

(6)

File storage

2.0

(2)

Multi-Location

5.0

(3)

Customer database

4.1

(8)

Service history

3.2

(6)

Email management

3.0

(3)

Mobile payments

3.5

(2)

Interaction tracking

3.0

(1)

Payment collection in the field

5.0

(3)

Document storage

4.0

(1)

Contact management

3.0

(2)

Reporting/Analytics

5.0

(2)

Routing

5.0

(4)

Time & expense tracking

3.0

(2)

Task management

3.8

(4)

Recurring/Subscription billing

(0)

SMS messaging

(0)

Status tracking

5.0

(1)

Subcontractor management

(0)

Subcontractor monitoring

(0)

Surveys & feedback

(0)

Task progress tracking

1.0

(1)

Task scheduling

5.0

(1)

Offline access

(0)

Third-Party integrations

5.0

(1)

Time tracking

(0)

Monitoring

(0)

Timesheet management

1.0

(1)

Work History

(0)

Workflow management

5.0

(1)

Real-Time reporting

(0)

Reminders

1.0

(1)

Real-Time analytics

(0)

Rescheduling

(0)

Secure data storage

(0)

Quality control management

(0)

Purchase order management

(0)

Projections

5.0

(1)

Project tracking

(0)

Project time tracking

(0)

Project scheduling

(0)

Project management

5.0

(1)

Self service portal

(0)

Preventive maintenance

(0)

Performance metrics

(0)

Payroll management

(0)

Mobile alerts

(0)

Document management

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable invoices

(0)

Customer management

4.0

(1)

CRM

5.0

(2)

Credit card processing

(0)

Cost estimating

(0)

Contract/License management

5.0

(1)

Computer telephony integration

(0)

Callback scheduling

(0)

Call tracking

(0)

Call routing

(0)

Call recording

(0)

Automatic backup

(0)

Automated scheduling

2.3

(3)

Auto-Dialer

(0)

Audit trail

(0)

Audit management

(0)

Asset lifecycle management

(0)

Alerts/Notifications

5.0

(2)

Activity tracking

(0)

Activity dashboard

(0)

Accounting

(0)

Access controls/permissions

3.0

(2)

Messaging

(0)

Location tracking

(0)

Live chat

(0)

Job tracking

(0)

Job scheduling

(0)

IVR

(0)

Invoice management

(0)

Inventory tracking

(0)

Inventory management

3.7

(3)

Inventory control

3.0

(2)

Historical reporting

(0)

For small businesses

(0)

For plumbing industry

(0)

For locksmiths

5.0

(1)

For janitorial services

(0)

For handyman industry

(0)

For commercial and/or industrial electrical contractors

(0)

For carpet cleaners

(0)

For aec industry

(0)

Estimating

(0)

Equipment tracking

5.0

(2)

Employee management

(0)

Email marketing

(0)

Electronic payments

(0)

Drag & drop

(0)

Workiz awards

Workiz alternatives

Workiz

4.4

(218)

Starting from

187

One-time payment

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.3

Jobber

4.6

(1.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Housecall Pro

4.7

(2.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

ServiceWorks

3.6

(112)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Workiz pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Lite | Up to 2 users

0.00

/user

Features included:

Scheduling
Invoices, jobs & estimates
Online payments
Online booking with checkout
Built-in reports
Price book
Mobile app

Kickstart | 1-3 members

187

Contact vendor for more details

Standard | 1-5 members

229

Per year

Contact vendor for more details

Pro | 1-5 members

270

Per year

Contact vendor for more details

Ultimate | The complete plan

No pricing info

Contact vendor for more details

User opinions about Workiz price and value

Value for money rating:

4.3

(218)

To see what individual users think of Workiz's price and value, check out the review snippets below.

“A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my contract friends.”

James J.

Owner

“It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO.”

Ahmed o.

Director of business Development