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Worksuite Pricing, Features, Reviews and Alternatives

Worksuite product overview

What is Worksuite?

Worksuite is a beautiful, simple, easy-to-use contractor management software. We make it easy for small and large companies to onboard, manage cross-border payments to all your freelancers across the globe with just a few clicks. Take care of compliance, reporting, and project management in a fraction of the time. From small start-ups to the world's biggest organizations, Worksuite is a complete solution providing powerful features and flexibility for every stage of business growth.

Key benefits of using Worksuite

- Hire and onbooard your contractors in minutes not days
- Highly flexible onboarding workflow tailored to your hiring policies
- Reduce your workforce compliance risk
- Reduce your hiring spend
- Gain operational efficiences by managing tasks and requests in one place
- Customizable reports
- Payment processing and Tax forms managementt

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Live Online
Webinars
Documentation
In Person
Videos

Worksuite pricing information

Value for money

4.5

/5

53

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Worksuite features

Functionality

4.4

/5

53

Total features

161

10 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Workflow Management

Functionality contenders

Worksuite users reviews

Overall Rating

4.5

/5

53

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10
Rating distribution

5

4

3

2

1

35

14

2

0

2

Pros
He continues to check in and make sure that my experience is nothing but the best. The product is amazing, but the customer service is even better.
Most of all the customer service experience has been amazing and we are very happy with our relationship with the Shortlist team who are always on hand to solve any problems.
User friendly, great customer support, provides innovative business solutions.
Cons
Takes 2-3 weeks to process and with holidays can delay payments longer. Customer services is UNREACHABLE at times, only a chat function with NO phone number to contact.
Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use.
Lots of capabilities, but under delivered and poor customer service.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent product! Shortlist has streamlined several of our internal freelancer management processes

Reviewed 5 years ago

A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience.

Pros

From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The...

Cons

There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system.

Vendor response

Thanks Justine, really appreciate this!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The FMS of my dreams!

Reviewed 4 years ago

When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my...

Pros

*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team

Cons

Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Freelance dreams

Reviewed 25 days ago

Workflow has become optimized

Pros

Helps with tracking freelancers and project productivity. More efficient communication Makes payments and admin related tasks simple

Cons

Pricing could be more competitive, and it could be better expanded feature-wise.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The premise of the platform is great - the aesthetic design and functionality sometimes lacks.

Reviewed 5 years ago

The ability to share curation with our talent pool across our various internal stakeholders.

Pros

That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier.

Cons

The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vital Tool for Our Business

Reviewed 4 years ago

Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.

Pros

I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.

Cons

One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.

Vendor response

Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call.

Worksuite FAQs and common questions

Q. What type of pricing plans does Worksuite offer?

Worksuite has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Worksuite?

Worksuite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Worksuite support?

Worksuite supports the following languages:
English, Japanese


Q. Does Worksuite support mobile devices?

Worksuite supports the following devices:
Android, iPad, iPhone


Q. Does Worksuite offer an API?

Yes, Worksuite has an API available for use.


Q. What other apps does Worksuite integrate with?

Worksuite integrates with the following applications:
Dropbox Business, Jira, Teamwork, Zapier, Google Drive, Yammer, Slack, Basecamp, Asana, Xero, Google Sheets


Q. What level of support does Worksuite offer?

Worksuite offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

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