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Worksuite Logo
Worksuite
4.3
(89)

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The world's leading end-to-end workforce management system.

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(15)

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Worksuite Features

Features Summary

Functionality

4.1

/5

89

Total features

148

12 categories

Worksuite features

1099 Preparation
@mentions
ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation

Common features of Procurement software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Auction Management
Audit Trail

Price starts from

500

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.1

/5

89

Price starts from

500

/user

Per month

visit website

Total Features

148

Unique features

  • Time Tracking

  • Automated Scheduling

  • Vendor Payment

  • Environmental Compliance

Functionality

4.7

/5

8.5K

Price starts from

10

Per month

visit website

Total Features

70

Features in Common

38

Unique features

  • Document Analytics

  • Data Security

  • Forms Creation & Design

  • RFP Management

Functionality

4.3

/5

5.5K

Price starts from

50

/user

Per month

learn more

Total Features

115

Features in Common

44

Unique features

  • Commission Management

  • Fixed Asset Management

  • For Real Estate

  • Prospecting Tools

Common Worksuite comparisons

Worksuite logo
monday.com logo
Worksuitevsmonday.com
Worksuite logo
BambooHR logo
WorksuitevsBambooHR

Reviewers who mentioned features said:

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Jessica R.

Management Consulting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vital Tool for Our Business

Reviewed 6 years ago

Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.

Pros

I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.

Cons

One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.

Vendor response

Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call.

AR
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Verified reviewer

Utilities,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall, the Shortlist team has exceeded my expectations! I look forward to my interactions w/ them.

Reviewed 6 years ago

-Effective process techniques for recruiting, onboarding, growing, and managing our network of partners -Enables our business to scale

Pros

-The Shortlist software enables us to do our business and be successful -User interface (UI) is intuitive to use -Friendly and personable customer support, they want to help us grow (awesome!) -Open to accommodating and exploring our needs (e.g. updated search functionality based on our needs & feedback) -Shortlist team has the technical capabilities to support our industry-specific needs -Most of our users accept and fill out their profile in <24hrs of us sending the invitation (Indicates this process doesn't take too much of their time and is easy to work through)

Cons

Not much to note here, but I'll get into the weeds so I can provide constructive feedback: The process for adding a partner to multiple groups can take a little more time than I would like. Besides that, setting up a partner profile takes a minimal amount of my time, which I value.

Vendor response

Thank you for your review!

EW
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Elias W.

Consumer Goods, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Pretty good

Reviewed 8 months ago

We do our onboarding, vendor payments and contract management with Worksuite.

Pros

The support team has been pretty helpful

Cons

Massive upcharging for small features, pricing can be convoluted. Product works so-so, has a bunch of limitations. Very annoying to upcharge (~10k annually) for API access.

Vendor response

Hi Elias, I'm sorry to hear about this. We've discussed with the team internally and reached out to you directly to offer a solution that we believe is fair, regarding the API access. Please let us know how else we can help!

AR
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Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super customizable, perfect for our unique business needs.

Reviewed 2 years ago

Obviously the platform itself is great, but if we're being honest - a great product is nothing without a great team. We are lucky enough to have [SENSITIVE CONTENT] as our Solutions Architect and he is great at listening to what our actual needs are and then instantly and effortlessly piecing together what the strategy and execution would look like. You can literally see his brain working as you explain the different paint points that you are trying to solve for. Side note: I've had the pleasure of dealing with [SENSITIVE CONTENT] as well, he was equally brilliant and on top of things. If you ask me, the Worksuite team is definitely hoarding all of the top talent.

Pros

Worksuite doesn't do the "one-size-fits-all" approach. Nearly every feature is developed in such an easy-to-use, yet highly customizable way that it's kind of mind blowing. At the moment, we utilize their platform for automating a large part of onboarding for each of our independent contractors (think gig economy), and then maintaining compliance. I can see us utilizing more features as our needs increase which is another thing that makes this platform a huge plus. Moving our processes to Worksuite was a strategic move that will make scaling a piece of cake.

Cons

It would be nice if we were able to have a kanban/ board type of view for managing workflows.

JS
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Joy S.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Project Management for Contractors

Reviewed 8 months ago

We have enjoyed using Worksuite (previously Shortlist) for several years. Easy to use, great customer service.

Pros

Worksuite is very easy to use from Onboarding to Invoice Payment.

Cons

Reporting. I would like to easily pull the information I need instead of having to filter a spreadsheet. I would like a report for the invoices paid on a certain date and have it be easily accessed for example.

Vendor response

Thank you, Joy! We are working on more ways to sort, filter and report invoices as we speak. Stay tuned for new features. We greatly appreciate your feedback and continued partnership!

BQ
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Bertha Q.

Translation and Localization, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Worksuite plays a significant role in our onboarding system

Reviewed 9 months ago

Time saving and efficiency in during the onboarding process.

Pros

Worksuite modern automation is a great time saving tool for Recruiters and HR. The "Stages" feature is remarkable !

Cons

The only part that lowered the efficiency is not having the ability to invite to a workflow with and agreement and other necessary documents already attached from Stage1

Vendor response

Thanks so much, Bertha! We're happy to hear that Worksuite has helped you automate your onboarding system.

MT
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Martha T.

Consumer Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Learn, Easy to Use

Reviewed 5 months ago
Pros

Contractors tell us it's easier to use than our previous payment system. It's easy to use and payments are prompt.

Cons

Having to create a new payment task for each assignment for each writer, rather than adding each writer one time and allowing them to invoice for each assignment.

Vendor response

Thanks so much Martha for your feedback! Happy to hear your contractors are finding Worksuite easy to use :) Regarding the invoice management, your writers should absolutely be able to generate their own Invoices tied to Tasks, saving you any extra admin work. Please feel free to reach out to our Support team and we'd be happy to walk you through it! Thanks again.

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Mat L.

Commercial Real Estate, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple, flexible, powerful!

Reviewed 8 years ago

Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contracting and payments of freelancers, consultants and vendors. Very quick and easy to onboard preferred freelancers / consultants / vendors or use their database, a logical user friendly workflow to engage with your preferred for new service or product needs, then compare, rate and award. During the project or engagement period you can even manage to budgets and pay them.

Pros

1. Super easy to onboard freelancers, consultants and vendors. 2. Database of over 20,000 vendors if you don't have a preferred. 3. They provide templates for marketing briefs, contracts and response questionnaires. 4. Reminders sent to participating people and or companies to keep things moving along. 5. Easy comparison of responses for a quick award. 6. Budget / financial analysis provided when move into project. 7. Payment through the platform also possible. 8. Service centre to help along the process or add support where needed (covering when you are away on holiday etc).

Cons

Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use!

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Elliott R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent product

Reviewed 8 years ago

I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team.

Pros

- I think value for money - you cannot go past this. It's priced extremely well for software in this category. - Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product. - Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely.

Cons

No cons were added to this review

BN
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Brigitta N.

Writing and Editing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Goodbye manual work and spreadsheets, hello more time!

Reviewed 2 years ago

Goodbye manual work and spreadsheets! Worksuite helped us migrate our freelancers to a platform that made onboarding, project management and payments easily accessible. Since using Worksuite, we've been able to create more efficient processes

Pros

Payments and the ease of communication with freelancers. We like how easy it is to chat with our freelancers!

Cons

The smallest/ minor inconveniences such as formatting, or having to press Shift + enter to go to the next line. Or, how you cannot format freelancers in alphabetical order in lists. Notifications - It would be great if we can customize the type of notifications we receive. For example, I get notified 3 times if something is "complete", first that it's marked as complete, then that a new payment is ready for review, then that the approval. It would also be great if we can do more with our reporting function.

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ZAiN R.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Freelance dreams

Reviewed 2 years ago

Workflow has become optimized

Pros

Helps with tracking freelancers and project productivity. More efficient communication Makes payments and admin related tasks simple

Cons

Pricing could be more competitive, and it could be better expanded feature-wise.

AH
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Aimen H.

Airlines/Aviation, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Worksuite review

Reviewed 8 months ago
Pros

Managing resource and tasks in one place is very useful in Worksuite

Cons

Reporting can be quite difficult and restricted, also the limitations on users is a challenge for us

Vendor response

Hi Aimen, we're glad to hear you've found it useful to manage resources and tasks in one place! We're proud to have helped your team save time and costs when managing your global content team at scale. In terms of reporting, would you be up for a discovery call to learn more about how we can help make improvements here? I'd love to show you how to get the most value out of our Reporting features. Thanks for the feedback. - Konrad

GA
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GABRIEL A.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Lots of capabilities, but under delivered and poor customer service

Reviewed 5 years ago

Endless issues with payments and keeping track of the status of payments (some payments marked as paid even when the contractor doesnt actually have funds). Most of all, very unsatisfactory customer service. Often no support at all.

Pros

Lots of functionality. But poor use of features

Cons

Payments are incredibly slow, and never on time. Takes 2-3 weeks to process and with holidays can delay payments longer. Customer services is UNREACHABLE at times, only a chat function with NO phone number to contact. Very frustrating and disappointing.

MH
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Melanie H.

Professional Training & Coaching, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Customer Service/Great company

Reviewed 6 years ago

When our previous payment provider was acquired, we searched for a new company that could provide both payment processing and an onboarding/management system for our outside contractors. Working with Shortlist has exceeded our expectations in every way. The Shortlist leadership team from the top down is passionate about their product and has gone above and beyond to make sure our customer experience has been positive and successful. Working in finance over 20 years, I have never experienced a system implementation/integration with the continued level of support and attention that Shortlist has given our company. I highly recommend Shortlist!

Pros

Ease of use and ability to integrate with our internal platform Demonstrated ease of onboarding and payment tracking for our outside contractors Reporting features

Cons

Have not had any difficulties navigating thus far

AP
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Alessia P.

Events Services, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very comprehensive and great customisation possibilities

Reviewed 9 months ago
Pros

The details of the database, the wide range of customizable functions and the professionalism of the implementation support

Cons

Some things are not super intuitive and require the support of the implementation team to be actually set up

Vendor response

Thanks so much, Alessia for the kind review! It means a lot.

BB
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Brittany B.

Telecommunications, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great tool for viewing creative portfolios

Reviewed 2 years ago
Pros

My favorite thing about Worksuite is the ability to view creatives by their portfolios. I also enjoy the ability to group freelancers based on skills or genre and add them to a list that's easily viewable for the person requesting the talent.

Cons

I do think that the interface could work a bit smoother - sometimes workflow is a bit clunky.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good from the freelancer side - hard from the other side.

Reviewed 5 years ago

I love it for the project management side, but until the software simplifies the payment system I likely won't be able to use it much more.

Pros

I love how, as a freelancer, I can write messages to my employer and provide them with files that I upload. Plus, the Shortlist system sends notifications everytime I make an update. This means I don't have to remind my employer that I'm done with a project.

Cons

We couldn't get the payments to work. As a result, we only used Shortlist as a project management system and not a full-service payment system.

CJ
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Christina J.

Writing and Editing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Database organization

Reviewed 8 months ago

Fantastic customer service! I could easily book a one-on-one customer support session online and ask questions. I never felt like an idiot asking questions, I was always taken seriously, and everything was explained really well. I feel that the DropBox Sign (previously HelloSign) works really well and I love that I can get an email every time an Agreement is filled out.

Pros

I like that your Customer Service is so responsive and easy to meet with. I never felt like my questions are ever unanswered and I've had several brainstorming sessions via video chat that have been super helpful. I like that I can manipulate the filters to my liking.

Cons

I dislike how the resumes require downloading. I much prefer when they are embedded for a quick view. I now have a work around but it's very frustrating to click the back button and lose your search results. The weird glitch with the "sharing profile" option that made me lose half my database temporarily was a bit panic-inducing. I don't really use that feature (I think I thought it was something else),...

Vendor response

Hi Christina, thanks so much for the honest feedback! We're sorry you experienced a glitch with your profile sharing that one day, but glad it's all resolved in short order. We do have the ability to edit Skills & Services fairly easily for you. Are there new values you'd want us to add in? Happy to help configure it to your specific needs. Please let us know how we can support!

RK
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Rebecca K.

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Review

Reviewed 8 months ago

Overall Worksuite has been useful, but it would be great to see a lot more streamlining of the process and the interface.

Pros

The payments tab is fairly easy to use, though it would be useful to see who the invoice approver is at a glance so you don't have to click into the assignment to find that info.

Cons

Our teams are struggling with getting freelancers through the many (sometimes redundant) steps that need to happen for a Worksuite Pay assignment to be live. The interface is not very intuitive for freelancers and managers are often spending large amounts of time walking freelancers through every step of the process, even if freelancers have been through the process in the past. For example, on freelancers'...

Vendor response

Hi Rebecca, we're sorry to hear about this! As a longtime partner of your team, we strive to continuously optimize the platform for your organization's needs. Would you be willing to do a discovery call so we can learn more about how we can improve these items you mentioned? It's our #1 goal help to streamline your resource management processes, and we'd love to build upon the wins we've had together so far. Thank you for the feedback. - Krystle

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Justine S.

Publishing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product! Shortlist has streamlined several of our internal freelancer management processes

Reviewed 7 years ago

A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience.

Pros

From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The...

Cons

There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system.

Vendor response

Thanks Justine, really appreciate this!

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Loryn E.

Internet, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The FMS of my dreams!

Reviewed 6 years ago

When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my...

Pros

*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team

Cons

Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

FC
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Francesco C.

Entertainment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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unparalleled freelancer management

Reviewed 9 months ago

Worksuite has been nothing but a positive partner for our business. Their responses are timely, their software is responsive, and there have been many quality of life updates since our initial implementation.

Pros

Workflows, custom fields and analytics help us keep a close eye on week to week performance of our onboarding teams. Being able to look at that data regularly in an easy to parse format is a gamechanger for our business

Cons

Initial setup is complicated. Making custom fields and workflows from the group up has a bit of a learning curve, as the workflows can be very powerful in what they do. Additionally, some changes made to workflows are unable to be done without assistance from the worksuite team.

Vendor response

Wow thanks so much Francesco, this means a lot! We're happy to hear that Worksuite is making your freelancer management easier and stress free. That's our goal! In terms of the more sophisticated workflow configurations you're looking to setup, we are more than happy to help anytime. We're also making more educational how-to videos to help guide you through these more advanced features. We truly appreciate your feedback!

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Trinidad M.

E-Learning, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful Marketplace

Reviewed 8 months ago
Pros

We seamlessly utilized the platform's marketplace features to offer tasks to freelancers. Once accustomed, the interface proved user-friendly, making task allocation and communication effortless. Notably, the platform facilitated real-time task tracking and ensured transparent financial oversight. It significantly enhanced our daily management and collaboration.

Cons

We encountered a language barrier challenge, which we successfully navigated. Setting up the platform and explaining its usage to freelancers demanded detailed planning. Moreover, configuring the workflows was a collaborative effort involving platform executives, occasionally causing some setup delays.

Vendor response

Thanks so much Trinidad for the feedback! We really appreciate it. Our team is always happy to help you configure workflows and improve education to your freelancers. Let us know if there's any other ways we can help you seamlessly manage your freelancer network at scale!

BF
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Ben F.

Newspapers, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Worksuite has given me the ability to focus on other aspects of my job

Reviewed 2 years ago

Distributing payments internationally was an issue before using Worksuite. It also speeds up distribution of domestic payments as well. Management of freelancers has been divvied out between several teams and the documentation is automated. The customer service has been generally great.

Pros

The payments system has helped so much. That combined with the ability to integrate with Salesforce has saved me hours of processing time every day. Additionally, automating the onboarding of our freelancers has been so helpful and taken the stress off of me as our company doubled over the past year and our freelancer base multiplied by at least 20. Worksuite has helped me reduce the amount of data entry I do, and allowed me to focus on other things.

Cons

When starting to learn the software it was very overwhelming and complicated. There is a lot to learn and understand about the software and its many intricacies and capabilities. Also, searching through the freelancers in the onboarding page is very difficult and I sometimes have to scroll through 100's of freelancers before I find the one I'm looking for.

KQ
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Kate Q.

Events Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Worksuite has improved all users experience

Reviewed 10 months ago

We love it!

Pros

Worksuite has completely transformed the way we communicate and engage with our contractors. A very customisable system which ticks all the boxes of data storage compliance and process as well as having a user friendly interface. As with any system there is room for improvement but the support team never fail to help problem solve and build solutions.

Cons

Integration was complex due to multiple stakeholders and information not being in a user friendly format but that's why we needed Worksuite!Sometimes the amount of things the system can do leaves our admin users confused but Support services are great. More types of user profile with different accesses would be beneficial./

Vendor response

Thanks so much, Kate! We're so happy to hear you're having a positive experience. Our team is always here to help if you need anything.