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Eptura Visitor Logo

Visitor management solution for small to large businesses

Table of Contents

Eptura Visitor - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Eptura Visitor overview

What is Eptura Visitor?

Eptura Visitor is a visitor management solution that helps organizations gain greater control over the complete visitor experience. The platform integrates with a company's existing systems and tools, enhancing efficiency and providing a cohesive visitor experience. Eptura Visitor offers robust security features to protect visitors, employees, and infrastructure. The solution enables organizations to enhance building security with visitor watchlists, ensuring only verified and approved visitors gain access. The touchless visitor experience with RFID cards and mobile QR codes streamlines the check-in process while maintaining a high level of security. Eptura Visitor also integrates with access control systems and destination dispatch elevators for a modern, safe, and efficient sign-in process.

Who uses Eptura Visitor?

Reviews for Eptura Visitor come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Automotive (6%), and Security and Investigations (5%). The most frequent use case for Eptura Visitor cited by reviewers is visitor management (90% of reviewers).

What do users say about Eptura Visitor pricing?

Most reviewers indicate that Eptura Visitor offers good value for money, with fair and scalable pricing plans and a useful free trial. However, some reviewers feel the pricing is high for basic needs and lacks flexibility in feature selection.

Starting price

Alternatives

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Pros & Cons

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Tracking

Responsiveness

Intuitiveness

Printing

Eptura Visitor’s user interface

Ease of use rating:

Eptura Visitor pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(114)
5(205)

What do users say about Eptura Visitor?

Reviewers appreciate Eptura Visitor for its streamlined visitor management, customizable check-in flows, and professional appearance. They find it easy to track visitors, generate reports, and receive timely notifications via email and SMS, which helps improve security and compliance across multiple locations. They say the user interface is intuitive and setup is quick, making daily operations more efficient for reception staff and hosts.

Users report customer support is responsive and helpful, though some mention occasional bugs, connectivity issues, and a higher price point for advanced features. They think more customization options and integration improvements would enhance the experience.

Select to learn more


Who uses Eptura Visitor?

Based on 322 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Automotive
Financial Services
Security and Investigations
Others

Use cases

Visitor Management
Registration
Physical Security
Space Management

Eptura Visitor's key features

Most critical features, based on insights from Eptura Visitor users:

Self check-in/check-out
Visitor tracking
Registration management
Alerts/Notifications
Access controls/permissions
Third-Party integrations

All Eptura Visitor features

Features rating:

Workflow management
Single sign on
Customizable forms
Activity dashboard
Real-Time data
Group registration
Badge management
Investigation management
Multi-Language
Multi-Location
Occupancy management
Pre-Registration
QR codes
Audit management
Reporting/Analytics
Room booking
Safety incident management
Security management
Self service portal
Alarm management
Space reservation
Visitor management
Visitor registration
Watch list
Asset lifecycle management
Booking management
Calendar management
Contact management
Contact tracing
Customizable branding
API
Desk availability schedule
Desk reservation
Digital signature
Document management
Drag & drop
Event management
Event registration
Facility scheduling
Floor plans & maps
For offices
Audit trail
ID scanning

Eptura Visitor alternatives

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Eptura Visitor integrations (20)

Integrations rated by users

We looked at 322 user reviews to identify which products are mentioned as Eptura Visitor integrations and how users feel about them.

Integration rating: 4.0 (1)

It allows to inform the host of their visitors and having it on Temas allow immediate assistance, security risk is difficult to manage.

Gd

Gustavo d.

IT

Eptura Visitor customer support

What do users say about Eptura Visitor customer support?

Customer support rating:

We analyzed 70 verified user reviews to identify positive and negative aspects of Eptura Visitor customer support.

Widespread user sentiment highlights the fast response times and consistent communication from customer support.

A significant portion of users say the support team is friendly, knowledgeable, and helpful in resolving issues.

The majority of users appreciate that support is easily accessible via multiple channels, including chat and phone.

Broad user base reports that customer support follows through until problems are fully resolved.

Support options

24/7 (live rep)
Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat

Training options

Documentation
Live online
Webinars
Videos
In person

To see what individual users say about Eptura Visitor's customer support, check out the review snippets below.

“As with every single company out there, every GREAT now and then there is a small glitch (We have only faced 2 in our time) but their response time and communication back and forth about the issue and status of the resolution of the issue is consistent and truly makes us feel like valued customers. If you are looking to make your business (or school in our case) feel more safe, while providing an excellent experience for your visitors AND your employees, stop looking because you've found the right company.”

EC

Eric C.

IT Specialist

“Their Customer Service Department is the fast in replying if you have an issue and will continue to help until your problem is solved.”

KS

Kristi S.

“highly responsive sales and support team who answered all my questions and helped us get up and running smoothly. ”

AH

Aaron H.

Eptura Visitor FAQs

Q. Who are the typical users of Eptura Visitor?

Eptura Visitor has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What are the benefits of using Eptura Visitor?

• Streamlines visitor management with self-service kiosks, mobile check-in, and pre-registration
• Enhances security with access control integration, visitor watchlists, and destination dispatch
• Provides visibility into visitor trends with real-time dashboard and reporting
• Improves visitor experience with automated notifications, badges, and WiFi credentials
• Integrates with existing workplace tools for efficient and seamless visitor management


Q. What languages does Eptura Visitor support?

Eptura Visitor supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Eptura Visitor support mobile devices?

Eptura Visitor supports the following devices:
iPad, iPhone


Q. Does Eptura Visitor offer an API?

Yes, Eptura Visitor has an API available for use.


Q. What other apps does Eptura Visitor integrate with?

Eptura Visitor integrates with the following applications:
Microsoft Outlook, Dropbox Business, Workplace from Meta, Webex Suite, Microsoft Azure, HubStar Connect, OneDrive, Google Workspace, Google Drive, Box, Microsoft Teams, Egnyte, Salesforce Sales Cloud, OneLogin, Okta, Slack, Google Calendar, GoodTime Hire


Q. What level of support does Eptura Visitor offer?

Eptura Visitor offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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