App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Business Process Management Software with Chat/Messaging (2026)

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

Key features of Business Process Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Workflow Management: Users value workflow management for automating repetitive tasks, improving efficiency, and ensuring process visibility and accountability. 91% of reviewers rated this feature as important or highly important.
Task Management: Reviewers highlight task management for organizing tasks, setting priorities, assigning responsibilities, and tracking progress efficiently. 87% of reviewers rated this feature as important or highly important.
Process Modeling & Designing: Users appreciate process modeling for its intuitive design tools, visual representation of processes, and ability to identify inefficiencies and optimize workflows. 87% of reviewers rated this feature as important or highly important.
Business Process Automation: Reviewers emphasize business process automation for reducing manual tasks, integrating systems, and enhancing productivity through streamlined workflows. 86% of reviewers rated this feature as important or highly important.
Access Controls/Permissions: Users find access controls essential for managing data security, customizing user permissions, and ensuring only authorized personnel access specific information. 85% of reviewers rated this feature as important or highly important.
Third-Party Integrations: Reviewers value third-party integrations for enhancing functionality, enabling seamless data synchronization, and connecting various apps and services to streamline business processes. 85% of reviewers rated this feature as important or highly important.