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SmartRec
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for today's community.
Table of Contents
SmartRec - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SmartRec overview
What is SmartRec?
SmartRec by Amilia empowers businesses, community organizations and Parks & Recreation agencies to better serve their community with activities. Sell classes, memberships, programs, drop-ins, private lessons, facility bookings, merchandise, and more online. Manage restrictions and in-store visibility based on age, gender, location, membership, skill, or the number of available spots.
From optimizing resource allocation to making it effortless for your community to find, register, and pay for activities online, SmartRec offers all the features you need to create a sustainable organization.
Key benefits of using SmartRec
MANAGE & automate programs, billing, facilities, and staff.
TRACK data in real-time.
INTEGRATE with other apps.
And PLAN for an equitable and sustainable future.
Starting price
per month
Pros & Cons

Customer Support
Ease of Use
Improvements
Membership and Rentals
Setup
Pricing
SmartRec’s user interface
SmartRec pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.9
Ease of use
4.1
Customer support
4.6
Reviews sentiment
What do users say about SmartRec?
By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers.
Select to learn more
Who uses SmartRec?
Based on 146 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SmartRec's key features
Most critical features, based on insights from SmartRec users:
All SmartRec features
Features rating:
SmartRec alternatives
SmartRec pricing
Pricing plans
Pricing details:
User opinions about SmartRec price and value
Value for money rating:
To see what individual users think of SmartRec's price and value, check out the review snippets below.

Raul A.
Graduate
Dean D.
Cashier
SmartRec integrations (11)
SmartRec customer support
What do users say about SmartRec customer support?
Customer support rating:
We analyzed 70 verified user reviews to identify positive and negative aspects of SmartRec customer support.
A significant portion of users highlight the customer service team's availability and willingness to assist with any issues.
Widespread user sentiment praises the speed and helpfulness of support responses, especially during onboarding and setup.
Broad user base appreciates the knowledgeable and friendly support staff who provide clear guidance and training.
Frequently reported by users, support is easy to contact and resolves problems quickly, helping them meet their goals.
Support options
Training options
To see what individual users say about SmartRec's customer support, check out the review snippets below.
“The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or queries.”
Jr P.
Director of County Parks & Recreation
“The customer service is first rate. Whenever we have a question or concern the Customer Service team is always available to give a quick answer to any issue we have.”
Matt V.
Director of Parks and Recreation
“Customer support is quick to assist with problems & open with their response. If it's something the system can't do they let you know & attempt to help find solutions.”
Chelsea M.
Recreation Supervisor
SmartRec FAQs
SmartRec has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SmartRec support?
SmartRec supports the following languages:
English, French
Q. Does SmartRec support mobile devices?
SmartRec supports the following devices:
Android, iPad, iPhone
Q. Does SmartRec offer an API?
Yes, SmartRec has an API available for use.
Q. What level of support does SmartRec offer?
SmartRec offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum



























