Basecamp Features

Basecamp

Flexible project management & team communication tool

4.33/5 (13,149 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Archiving & Retention
Assignment Management
Automatic Backup
Backlog Management
Billing & Invoicing
Brainstorming
Budget Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Campaign Management
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Profiles
File Management
File Sharing
Forum / Discussion Board
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Import Tasks
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Knowledge Management
Live Chat
Marketing Automation
Marketing Calendar
Media Planning
Meeting Management
Messaging
Microsoft Outlook Integration
Milestone Tracking
Mobile Access
Multi-Department/Project
Multiple Projects
No-Code
Notes Management
Parent Task
Percent-Complete Tracking
Performance Metrics
Planning Tools
Portfolio Management
Prioritization
Process Change Tracking
Product Roadmapping
Productivity Analysis
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Recurring Tasks
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Resource Request
Resource Scheduling
Risk Management
Roadmapping
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
To-Do List
Traditional Methodologies
Vendor Management
Visual Workflow Management
Visualization
Workflow Configuration
Workflow Management
iCalendar Support
Learn moreCompare App
@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Archiving & Retention
Assignment Management
Automatic Backup
Backlog Management
Billing & Invoicing
Brainstorming
Budget Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Campaign Management
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Profiles
File Management
File Sharing
Forum / Discussion Board
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Import Tasks
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Knowledge Management
Live Chat
Marketing Automation
Marketing Calendar
Media Planning
Meeting Management
Messaging
Microsoft Outlook Integration
Milestone Tracking
Mobile Access
Multi-Department/Project
Multiple Projects
No-Code
Notes Management
Parent Task
Percent-Complete Tracking
Performance Metrics
Planning Tools
Portfolio Management
Prioritization
Process Change Tracking
Product Roadmapping
Productivity Analysis
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Recurring Tasks
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Resource Request
Resource Scheduling
Risk Management
Roadmapping
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
To-Do List
Traditional Methodologies
Vendor Management
Visual Workflow Management
Visualization
Workflow Configuration
Workflow Management
iCalendar Support
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@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Activity/News Feed
Agile Methodologies
Alerts/Notifications
Archiving & Retention
Assignment Management
Automatic Backup
Backlog Management
Billing & Invoicing
Brainstorming
Budget Management
Business Process Automation
CRM
Calendar Management
Calendar Sync
Campaign Management
Channel Management
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Content Management
Cost-to-Completion Tracking
Create Subtasks
Customizable Dashboard
Customizable Fields
Customizable Templates
Data Import/Export
Data Synchronization
Deadline Management
Discussions / Forums
Document Management
Document Review
Document Storage
Drag & Drop
Due Date Tracking
Email Invitations & Reminders
Email Management
Email-to-Task Conversion
Employee Activity Monitoring
Employee Profiles
File Management
File Sharing
Forum / Discussion Board
Gantt/Timeline View
Goal Management
Goal Setting / Tracking
Idea Management
Import Tasks
Issue Management
Issue Tracking
KPI Monitoring
Kanban Board
Knowledge Management
Live Chat
Marketing Automation
Marketing Calendar
Media Planning
Meeting Management
Messaging
Microsoft Outlook Integration
Milestone Tracking
Mobile Access
Multi-Department/Project
Multiple Projects
No-Code
Notes Management
Parent Task
Percent-Complete Tracking
Performance Metrics
Planning Tools
Portfolio Management
Prioritization
Process Change Tracking
Product Roadmapping
Productivity Analysis
Progress Tracking
Project Management
Project Planning
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Real Time Data
Real Time Editing
Real Time Notifications
Real-Time Chat
Real-time Updates
Recurring Tasks
Reminders
Remote Access/Control
Remote Support
Reporting & Statistics
Reporting/Analytics
Reporting/Project Tracking
Requirements Management
Resource Management
Resource Request
Resource Scheduling
Risk Management
Roadmapping
Role-Based Permissions
SSL Security
Search/Filter
Secure Data Storage
Spreadsheet View
Status Tracking
Strategic Planning
Supports Scrum
Surveys & Feedback
Tagging
Task Board View
Task Editing/Updating
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Task Tagging
Template Management
Templates
Testing/QA Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
To-Do List
Traditional Methodologies
Vendor Management
Visual Workflow Management
Visualization
Workflow Configuration
Workflow Management
iCalendar Support
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Mobile apps

iOS App


33 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


3,853 reviews

Basecamp Feature Reviews

25 reviewers had the following to say about Basecamp's features:

bryan m.

Magnificent beast with project planning and scheduling and team collaboration.

2021-09-13

Real-time project reporting.

Pros

Excellent with real-time project reporting.

Cons

Great software with task management and have no complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Ellen S.

Basic functionality, hasn't kept pace with competitors

2021-05-19

Basecamp has been the foundation of our company's project management and communication systems for the past 9 years, but we're starting to feel like we've outgrown it.

Pros

Basecamp is an extremely accessible, cost-effective task management system for simple projects and teams.

Cons

Having to use third-party tools for basic functionality, such as kanban boards and time/points tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Worked great as a basic FTP site.

2018-05-09

Pros

Still used by the Editorial Team for all their projects.

Cons

No reporting, time tracking, queues to sort projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Peter B.

A good task management software

2017-04-21

Also the email notifications are very useful.

Pros

Easy to use and simple UI. Fast notifications.

Cons

The lack of options for tracking the time spent on a task/project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Basecamp

I would recommend it for all small-mid businesses.

Source: Capterra
Helpful?   Yes   No
Read more
Sarah S.

Solid product, easy to administer and even easier to onboard clients and staff.

2017-11-07

Pros

Simple to use, in-product tutorials and help guides, open and colorful interface and intuitive interface.

Cons

Time tracking cannot be billed to customers (we used Clarizen for this).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jeff D.

Good collaborative project management tool

2017-05-16

Organization of projects, files and to-dos.

Pros

Basecamp has a good interface and the cost is reasonable for the features included.

Cons

The software lacks gantt charts and resource allocation for a true project management tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Suhailah S.

Better than others

2021-06-08

Pros

All of the 4 years of experience working with this software is really wonderful, because the project collaboration tools that they have is really effective in helping us to distributing the task and tagging for a team members which task work that they are in charge of.

Cons

A more comprehensive report will be very helpful for us to measure and have a bigger view of the project progress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Basecamp made collaboration simple for our team.

2018-07-12

Pros

Basecamp's UI is so simple that adoption rates were great.

Cons

., granular time tracking, project planning and resource management).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Abhishek A.

Project management tool with impressive features

2020-02-28

It makes project management easy if you are working in a team but not that suitable for larger teams.

Pros

We can easily assign tasks to team members and track the task progress. Integration with open source applications is also easy.

Cons

Difficult to manage tasks if someone is working on multiple projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Suchit P.

No brainer tool for collaboration

2021-08-05

It has helped us to keep on top with project updates, communications without any hassle.

Pros

It's ridiculously fast as well. we use it for team communication, project collaboration with clients and internal task assignment

Cons

Project planning with a Gant chart and progress tracking would be nice to see.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Great if you want to keep it simple.

2020-07-16

However, there are better tools if you're doing deep project management.

Pros

The UI and easy of use is the biggest advantage of this product.

Cons

It's a great task and communication tracker.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Saurabh A.

We have been using Basecamp forever and we love it!

2021-01-18

Pros

No-nonsense, easy to use, no learning curve, unlimited users, unlimited projects, beautiful mobile app

Cons

Limited features, limited reporting and insights to track the progress on projects

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wyatt B.

Great tool for a medium sized project

2018-03-20

I don't see it working as well for Software project management as a tool like JIRA because it lacks granular time tracking and doesn't have great roadmapping/ sprint planning features.

Pros

Their card-based project system is a great way to track a project across multiple teams.

Cons

There is also a lack of more granular time and task tracking which is why I wouldn't recommend this software for a very complex project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kevin C.

Overall, very user-friendly collaboration and project tracking software.

2017-11-08

Overall, ease of use in a project management task tracking software.

Pros

A couple of things really stand out about Basecamp: (1) Ease of use - the UI is relatively intuitive; very low learning curve (2) Collaboration - great to be able to loop people into conversations when they're needed, or remove them when they're note

Cons

A couple of areas where there is room for improvement: (1) Rich text editor is often buggy, sometimes to the point of frustration (2) To-do tracking, while effective, lacks the visual component that many project management systems have (i.e. a board).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Christiana F.

Great for collaboration

2019-12-16

Overall, Basecamp is user-friendly, encourages collaboration and streamlines team communication.

Pros

Basecamp has many features available which allow you and your team to customize it in a way that works for you. Collaboration is easy and uncomplicated for a small to mid-size team.

Cons

I'd love to be able to view the tasks and projects in a timeline view. This would help meet deadlines and create efficiency and time management for repeating tasks or projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric M.

Excellent software

2020-01-30

A really great piece of software. Very expensive. No way to recover files after we closed account. that was our bad. Customer service was not helpful in recovering our last documents.

Pros

The ease of use and logical dashboards to help track conversations, tasks and store files.

Cons

A user can get lost in the layers of windows specific to supporting/tracking specific projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Professional Training & Coaching company, 11-50 employees)

My project organizer

2019-08-22

The program interface is easy to manage, it allowed me to plan with automatic notifications the tasks and progress of the same, in addition to measuring the short-term performance of my work team

Pros

It is an excellent tool to track my projects, allows me to sort my tasks by priorities and track the execution of each activity, in addition to measuring the performance of my work team in relation to the assigned tasks and the time of execution.

Cons

The trial period is very short, however it allowed me to plan and execute a small project

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria Lenin L.

Project Management - Work Collaboratively with your Team

2018-08-24

Pros

Basecamp can also be installed in your mobile so you can still work while outside and finishing a field work.

Cons

Reports that can give an overview of a project and any progress made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
dilip k.

user friendly and a very good project management tool

2017-02-01

You will never have to worry about losing files in Basecamp because it has a powerful search tool that will search all projects and tasks for the terms that you enter.

Pros

Sharing your ideas with others, Work from your email, easy to find files, restore deleted files and managing user permissions

Cons

task management not good, difficult to track time, no way to analyse data, missing milestones, cant customise layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex L.

A matured product

2021-06-25

The time i used Basecamp, i had no problems, the tasks are easy to find and track.

Pros

Basecamp was the first project/task management software i used at work.

Cons

Since it was my first project/task managements software i used, it took me a while to learn how to use it properly, but the UI has been improved which makes it easier to get on onboard quickly

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mathew W.

Highly intuitive managment tool with reliable collaboration features.

2019-07-30

It is one of the best project management with easy to collaboration feature.

Pros

It is perfect tool for the project management based on a large number of users.

Cons

Although its a project management tool , but I am more convinced that it is more of a social collaboration tool which is quite easy to access and use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel P.

Excellent tool to keep track of daily goals

2018-07-30

A very good tracking of my project and an increment of tasks finished on time and risks being reduced.

Pros

It let you track you and your team daily activities, with reminders and timeline is easy to measure the progress of your project.

Cons

At the beginning the tools looks very simple and limited by functionality but that's not true, you need to take your time to explore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

Great for Collaboration, Great for Oversight

2018-12-26

Basecamp makes basic collaboration easy even if people are in different offices, countries, or timezones.

Pros

Basecamp is one of the easiest solutions to use for collaboration on projects across teams.

Cons

Basecamp shows timelines of project tasks but doesn't show show how long tasks actually take to be completed without the use of third party add-ins.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas S.

We tried multiple other solutions and came back to Basecamp every time.

2020-04-21

The beauty of Basecamp it that it doesn't try to do everything in a bloated interface.

Pros

It handles project and task management extremely well.

Cons

The reason we moved away from Basecamp for a while was to try and find a software suite that could also include our weekly resource allocations (who's working on what project, billable targets, etc.).

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan P.

Basecamp is ranked as a top collaboration and project management software.

2019-08-31

We use it for collaboration and in order to stay up-to-date in all our assigned tasks.

Pros

It's reporting features, tracking abilities and user alerts is what makes it the best management tool.

Cons

I have spent a lot of time and money to get used it, but in the return it has blessed me with extreme productivity and easiness to get my projects done in the efficient ways.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more