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ClickUp Logo

Productivity platform for marketing agencies

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ClickUp - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

ClickUp overview

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Based on 4572 verified user reviews

What is ClickUp?

ClickUp is a project management program offering key features such as task management, task editing, project planning/scheduling, task progress tracking, and support for multiple projects, among others.

Who uses ClickUp?

Reviews for ClickUp come from a wide variety of industries, including marketing and advertising (13% of reviewers), information technology and services (10%), and computer software (9%). The most frequent use case for ClickUp cited by reviewers is project management (64% of reviewers).

What do users say about ClickUp pricing?

Most reviewers indicate ClickUp offers strong value for money, especially with its generous free plan and affordable paid tiers. Some users report that key features are restricted to higher-priced plans, and they find the pricing structure confusing.

What are the most popular integrations for ClickUp?

The ClickUp integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.6 out of 5 for its integration with ClickUp), Google Calendar (a scheduling product, 4.8), and Google Drive (a cloud storage product, 4.8).

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Team Management

Task Tracking

Team Collaboration

Recurring software glitches

Overwhelming and confusing alerts

Limited and unstable mobile experience

ClickUp’s user interface

Ease of use rating:

ClickUp pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(50)
3-4(1,348)
5(3,174)

What do users say about ClickUp?

ClickUp is a project management program offering key features such as task management, task editing, project planning/scheduling, task progress tracking, and support for multiple projects, among others.

Select to learn more


Who uses ClickUp?

Based on 4,572 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Computer Software
Internet
Others

Use cases

Project Management
Task Management
Workflow Management
Project Tracking
Collaboration

ClickUp's key features

GetApp's analysis of 635 verified user reviews collected between July 2021 and October 2024 identifies ClickUp's most critical features and summarizes user sentiment about those features.

Task Management

Users report that ClickUp's Task Management capabilities are comprehensive and versatile. They appreciate the ability to break down large projects into manageable tasks, assign them to team members, and track progress in real-time. Reviewers indicate that customizable task views, due dates, priorities, and attachments enhance their workflow. They find the integration with third-party apps and the flexibility to create subtasks and custom fields particularly valuable. However, some users mention that the interface can be inefficient and frustrating at times. Of the 292 ClickUp users who gave detailed accounts of their use of Task Management, 99% rated this feature as important or highly important.

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See related user reviews

“I also love the fact that you can create workspaces, sub-tasks and with the notetaker, it makes it easier to get minutes from meetings that you can easily access and you have all the action items from meetings and can easily convert them to tasks that you can track.”
Verified reviewer profile picture

Brendan C.

Territory Account Exec

“The subtask tracking is something I want to like, but I don't, because the subtasks end up with less visibility and some confusion about what's done or not done.”
SC

Sarah C.

Teacher Success Manager

“ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time.”
SA

Sara A.

Social Media Manager

“I also like how flexible it is with task statuses, you can set up the exact workflow you need, and updating or changing a task’s status is really smooth.”
Verified reviewer profile picture

Farnaz K.

Machine Learning Engineer


Task Editing

Reviewers indicate that ClickUp's Task Editing capabilities are essential for keeping tasks organized and up-to-date. They appreciate the ease of making changes to task descriptions, due dates, and priorities. Users report that the ability to edit tasks collaboratively and the drag-and-drop interface are particularly helpful. However, some users mention occasional bugs and a clunky interface that can hinder the editing process. Of the 145 ClickUp users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.


Project planning/scheduling

Users report that ClickUp's Project Planning/Scheduling capabilities are robust and flexible. They appreciate the Gantt chart view for visualizing project timelines and dependencies. Reviewers highlight the ability to create detailed timelines, set milestones, and assign tasks with specific due dates. They find the customizable workflows and collaboration tools valuable for keeping projects on track. However, some users note that the interface can be complex and not always intuitive. Of the 210 ClickUp users who gave detailed accounts of their use of Project Planning/Scheduling, 95% rated this feature as important or highly important.


Task Progress Tracking

Reviewers feel that ClickUp's Task Progress Tracking capabilities are invaluable for monitoring task and project progress. They appreciate the real-time insights provided by visual indicators and progress bars. Users report that the ability to set task dependencies and due dates helps in prioritizing tasks and ensuring a smooth workflow. They find the customizable status system and automated notifications particularly useful for staying organized and meeting deadlines. Of the 180 ClickUp users who gave detailed accounts of their use of Task Progress Tracking, 92% rated this feature as important or highly important.


Task Scheduling

Users report that ClickUp's Task Scheduling capabilities are highly versatile and customizable. They appreciate the ability to schedule tasks with start and due dates, set up recurring tasks, and use various views like calendars and Gantt charts. Reviewers indicate that the customizable reminders and notifications help them stay on top of their workload. They find the drag-and-drop interface and integration with other tools valuable for efficient task management. Of the 226 ClickUp users who gave detailed accounts of their use of Task Scheduling, 91% rated this feature as important or highly important.


Multiple projects

Reviewers appreciate ClickUp's ability to manage Multiple Projects in one place. They highlight the ease of switching between projects, tracking progress, and prioritizing tasks. Users report that the customizable project views and centralized project management enhance their workflow. They find the ability to create and switch between multiple projects, each with its own set of tasks and team members, particularly useful. However, some users mention that managing multiple projects can become complex without a well-defined structure. Of the 111 ClickUp users who gave detailed accounts of their use of Multiple Projects, 89% rated this feature as important or highly important.


All ClickUp features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Activity/News feed
Activity tracking
Agile methodologies
Alerts/Escalation
Alerts/Notifications
API
Application management
Approval process control
Approval workflow
Archiving & retention
Assignment management
Audit trail
Automated scheduling
Automatic time capture
Backlog management
Bar chart
Billable & non-billable hours
Billing & invoicing
Brainstorming
Budgeting/Forecasting
Budget management
Bug/Issue capture
Bug tracking
Business process automation
Calendar management
Calendar/Reminder system
Calendar sync
Campaign analytics
Campaign management
Campaign planning
Capacity management
Case notes
Change management
Channel management
Client management
Client portal
Code repository integration
Collaboration tools
Color codes/icons
Commenting/Notes
Communication management
Compliance management
Conferencing
Configurable workflow
Contact database
Contact management
Content creation
Content management
Cost-to-Completion tracking
Cost tracking
CRM
Customer journey mapping
Customizable branding
Customizable dashboard
Customizable fields
Customizable templates
Daily reports
Dashboard
Dashboard creation
Database Creation
Data import/export
Deadline management
Deliverables Management
Dependency tracking
Design management
Discussions/Forums
Display ad management
Document management
Document review
Document storage
Drag & drop
Due date tracking
Electronic signature
Email alerts
Email management
Email marketing
Email-to-Task conversion
Employee activity monitoring
Employee database
Employee management
Employee scheduling
File management
File sharing
File transfer
Financial management
For creative agencies
For developers
Forecasting
For it project management
Forms automation
Forms management
For small businesses
Gamification
Gantt/Timeline view
Goal setting/tracking
Graphical workflow editor
Guest access
HR management
Idea management
Idea ranking
Ideation
Innovation management
Interaction tracking
Issue auditing
Issue management
Issue scheduling
Issue tracking
Iteration management
Kanban board
Knowledge base management
Knowledge management
KPI monitoring
Lead generation
Lead management
Live chat
Marketing automation
Marketing calendar
Markup Tools
Media planning
Meeting management
@mentions
Messaging
Milestone tracking
Mind maps
Mobile access
Mobile app
Monitoring
Multi-board
Multi-Campaign
Multi-Department/Project
Multiple billing rates
Negative feedback management
No-Code
Notes management
Office suite
Offline time tracking
Onboarding
Online time tracking
Overtime calculation
Percent-Complete tracking
Performance metrics
Performance review management
Personalization
Portfolio management
Predictive analytics
Presentation tools
Prioritization
Process modeling & designing
Product data management
Productivity analysis
Product lifecycle management
Product roadmapping
Progress reports
Progress tracking
Projections
Project management
Project planning
Project scheduling
Project templates
Project time tracking
Project tracking
Project workflow
Quotes/Estimates
Real-Time chat
Real time editing
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring issues
Recurring tasks
Referral tracking
Release management
Release planning
Reminders
Remote access/control

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ClickUp pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100mb Storage
  • Collaborative Docs
  • Email in Clickup
  • In-App Video Recording and 24/7 Support
  • Kanban Boards
  • Native Time Tracking
  • Real-Time Chat
  • Sprint Management
  • Two-Factor Authentication
  • Unlimited Tasks

Unlimited

10

/user

Per month

Features included:

  • Agile Reporting and 24/7 Support
  • Form View
  • Goals & Portfolios
  • Guests With Permissions
  • In-App Video Recording
  • Resource Management
  • Teams (User Groups)
  • Unlimited Custom Fields
  • Unlimited Dashboards
  • Unlimited Gantt Charts
  • Unlimited Integrations
  • Unlimited Storage

Business

19

/user

Per month

Features included:

  • Advanced Public Sharing and 24/7 Support
  • Agile Reporting
  • Custom Exporting
  • Kanban Boards
  • Unlimited Teams

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Permissions
  • Advanced Public Sharing
  • Custom Role Creation
  • Enterprise API and 24/7 Support
  • Subtasks in Multiple Lists
  • Team Sharing

User opinions about ClickUp price and value

Value for money rating:

To see what individual users think of ClickUp's price and value, check out the review snippets below.

“We’ve integrated it with QuickBooks for a custom invoice approval process that submits receipts and invoices to be paid to the receipts queue.”
Verified reviewer profile picture

Kristin R.

General manager

“I can set permissions in ClickUp appropriate for what I need, communicate seamlessly, and track every little idea that pops into my head and keep those organized rather than in a million different phone or sticky notes.”
AH

Arielle H.

CEO

ClickUp integrations (84)

Integrations rated by users

We looked at 4,572 user reviews to identify which products are mentioned as ClickUp integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.7 (137)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Integration rating: 4.8 (118)

Love my google calendar

Verified reviewer profile picture

Stacey S.

Onwer

Integration rating: 4.8 (93)

Gmail logo
Gmail

Integration rating: 4.6 (65)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

GitHub logo
GitHub

Integration rating: 4.7 (59)

Integration rating: 4.7 (55)

we need our data to be updated from our website on the minute it happens. We would love dates to be pulled into ACT! I've been told its impossible by the ACT support team.

TR

Tammy R.

Admin Sales management

ClickUp customer support

What do users say about ClickUp customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ClickUp customer support.

Widely noted by reviewers, ClickUp's customer support is highly responsive and often resolves issues quickly.

A significant portion of users appreciate the helpfulness and professionalism of the support team, especially during onboarding.

Frequently reported by users, customer support actively listens to feedback and communicates ongoing improvements.

A minority of users report slow or unhelpful responses, with some experiencing long wait times or unresolved issues.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
In person
Webinars
Live online
Videos

To see what individual users say about ClickUp's customer support, check out the review snippets below.

“The customer service is superb, anything you need, they will answer within the day and give you a bunch of options for solutions.”

Bv

Bryan v.

Head of Sales and Marketing

“Customer support is good for simple queries, but the resolution of problems related to invoices or automation takes some time.”

KM

Karen M.

Managing Editor

“Customer service is clearly understaffed (they mentioned it and it took me 3 weeks to resolve an issue that could have take 3 days top in my experience).”

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Isabelle D.

Owner

ClickUp FAQs

Q. What is ClickUp used for?

ClickUp is a productivity and project management platform that helps teams unify tasks, documents, goals and communication in one workspace. The solution enables managers to consolidate various productivity tools into a single environment, eliminating the need to coordinate across multiple applications. ClickUp supports diverse teams and industries, including marketing, software engineering, information technology, human resources and executive leadership, and accommodates workflows for individuals and large enterprises alike. The platform provides extensive task management features with customizable hierarchies, including subtasks, checklists and dependencies. Users can apply configurable statuses to mirror unique workflows. Multiple visualization modes enable listing, board, calendar, timeline and project plan representations. Time management capabilities include integrated tracking, estimations and analytical reporting. Document creation and sharing occur within an embedded editor that links content to tasks and retains version histories. Visual collaboration tools such as diagram boards and mind mapping support ideation and planning, while personalized dashboards facilitate performance monitoring and goal alignment. Automation tools within ClickUp permit the definition of conditional rules and event triggers to eliminate manual repetition. Native connectors integrate the platform with messaging, file storage and conferencing services, while an application programming interface extends connectivity to bespoke systems. Artificial intelligence features offer contextual assistance for content synthesis, task execution and data retrieval, reducing manual effort and preserving situational awareness across current projects. Enterprise grade security and compliance measures safeguard data through encryption and access controls. Single sign on and multiple authentication factors enforce verification policies. The platform’s architecture accommodates growth and complexity by organizing work into hierarchical structures of spaces, folders and lists, accompanied by tagging and search functions. Cross platform support includes web browsers, desktop applications and mobile applications that operate in offline environments to maintain continuity of work under varying connectivity conditions.

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