Karbon Pricing

I love the system in general. The personal training for team members was amazing. Additionally, it is wonderful to work with a company that really listens to feedback and suggestions. There are constant improvements and upgrades that the development team rolls out based on customer needs. All of the above combined with the basic features have made the product addictive! I truly cannot imagine my workday without Karbon.

It's a big investment for a small firm. I wish that the cost would come down a bit. However, if used properly this product can increase efficiency assisting to create capacity within a firm. It was also difficult to get full team "buy-in". There is a lot of initial set-up required to create full usability; however, once the time is invested it pays HUGE dividends by way of efficiency and standardized processes.

Allows for a highly organized system for all facets of your business. Having the ability to delegate and assign work, check on the progress of each task by creating checklists, and have your email filtered in so that nothing is overlooked has been immensely helpful to our business.

I suppose depending on the size of your team, it can get expensive, however I do believe the benefit and time savings would outweigh the cost. I would also like to see a better notification system when checklists have items left unchecked for more than the duration of the job post. This would help prevent steps being overlooked or ignored.

There's less slipping-through-the-crack items Setting up projects is a breeze and recurring work ACTUALLY works Lots of customization within projects Creating to-dos from emails and on the fly Karbon support is the best

More people aren't using it!

- One stop shop to see everything that is going on within the firm - Multiple ways to view information to manage work or see the tasks I need to do - Easy to oversee lots of pieces of work - Manageable inbox - Work templates make workflow standardized and easy to accomplish - Team actually uses (and loves) it!

- A bit hard to navigate to information within a client record - simple design mean sometimes there is a lot of clicking - No mail merge/email template database yet - have to keep an external email template database and add to commonly sent emails. - Beautiful design can come at a cost of having to click around a bit.

WIth Karbon I am finally able to effectively delegate work and control execution. Standardize work processes and customize when necessary.

More expensive as other solutions. However, I tried multiple and Karbon is by far the best and worth the price.

Kanban view of tasks Live view of what each team member is working on Excellent customer support and training

Conversation view of emails not able to be switched off Price can add up for larger teams Takes a bit of time to get used to

Planned features were great, but in operation were very clunky and still being developed. Despite its polished look, this software is far from ready for use.

The support. The sales team are super nice, and accommodating until you have purchased and they will tell you anything, including lies to get you to buy. Once you need support or assistance, good luck! They are currently withholding our client data in their system so we will continue to pay them!

This is a great app that can save time and make your team more efficient All the process get streamline and all your staff would treat each client the same way!

You have to make a habit of opening karbon app first thing in the morning and get everyone in to the same tune as well If one team member is not working on the app properly it is hard to track and pay per user could be quite expensive. So nothing wrong with the app but with the commitment of using

"Client tasks" and gentle reminders is one of the features I love in Karbon. Following up with client is never fun and automating it just makes so much sense. Work templates is another feature that increases one's productivity.

Nothing comes to mind... Perhaps, one can always complain about the price, but I find the value is well justified.

Centralized tool to manage remote teams. Automated emails to clients for open items. Clear dashboard visuals for open items for users and staff. Integration with Office 365 email. Excellent support and training.

Pricing can feel a little high when you roll it out to a large team. Training is necessary to push out to a team (Karbon does provide this).

Karbon is easy to use and helps us keep to our processes. Having the chat function under help has really helped us settle into a new system quickly.

It is a step up in price from what we were using but so far I think it has been well worth it and I am excited about the features coming soon. Once timesheets are available it will become great value for money for us.