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Top Rated IT Project Management Software with Commenting/Notes in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes facilitate clear and efficient communication among team members. They allow easy tracking of progress and decisions, support the organization of information, and enable collaborative problem-solving and documentation. Our reviewers in IT project management software rated this feature as highly important.

4 Best IT Project Management Software with Commenting/Notes

  • Jira
  • Smartsheet - Highest rated for commenting/notes
  • Asana
  • ClickUp

See other top IT Project Management products with commenting/notes

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the it project management software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for commenting/notes based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Jira logo
4.4
(15.3K)

User insights about the commenting/notes feature

Reviewers indicate that Jira's commenting/notes capabilities are intuitive and effective for tracking and communicating updates. They appreciate the ability to add screenshots, code snippets, and attachments to comments, which aids in discussing issues. Users find tagging colleagues and receiving notifications helpful for real-time collaboration. They also value the option to segregate comments by internal and external visibility, enhancing transparency and coordination within and across teams.
“Commenting and notes features provide our teams with the tools they need to easily communicate and collaborate on tasks and issues, which helps teams to stay informed about the status of tasks and provide feedback and share ideas. It provides teams with the real-time updates, ease of use, visibility and integration they need to manage their work effectively, and ultimately deliver the product on time and with desired quality.”
Verified reviewer profile picture

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

“Jira allows team members to add comments directly to issues or tasks. This feature enables real-time discussions, providing a platform for sharing ideas, asking questions, providing updates, or seeking clarifications. Collaborative commenting fosters effective communication, encourages collaboration, and helps resolve issues efficiently.”
MD

Matt D.

Software Developer

IT Project Management key features coverage

Jira offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.6
Project Planning4.5
Task Management4.6
Task Scheduling4.5
Workflow Management4.5
Prioritization4.5

Pros and cons based on 15,305 verified reviews

55% of users rated Jira 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 15,305 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Cons:

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details

Pricing

Starting price:$7.91 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Smartsheet logo
4.5
(3.4K)

User insights about the commenting/notes feature

Reviewers appreciate Smartsheet's commenting/notes capabilities for enhancing collaboration and communication. They find it simple and easy to use, allowing for real-time feedback, centralized communication, and tracking of comments. Users report that it helps keep everyone on the same page, facilitates peer reviews, and supports remote team communication. They also highlight the ability to tag and notify team members, making it easier to stay organized and informed about task updates and changes.
“Commenting provides an efficient and clear way to communicate with team members, reducing the need for multiple emails or phone calls.It is simpler to follow discussions and make progress when team members can comment and ask questions, clarify things, or offer criticism in one place.”
Mp

Manu p.

Software developer

“The Commenting/Notes functionality in Smartsheet improves collaboration by enabling team members to offer immediate input, exchange updates, and record decisions right within tasks.”
EN

Edmond N.

Research Project Support Coordinator

IT Project Management key features coverage

Smartsheet offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.5
Project Planning4.5
Task Management4.5
Task Scheduling4.5
Workflow Management4.5
Prioritization4.3

Pros and cons based on 3,479 verified reviews

59% of users rated Smartsheet 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,479 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Cons:

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details

Pricing

Starting price:$12 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Asana logo
4.5
(13.5K)

User insights about the commenting/notes feature

Users report that Asana's commenting/notes capabilities are simple, easy to use, and enhance team collaboration. They appreciate the ability to tag people, add attachments, and maintain an audit trail for updates. Reviewers find it helpful for brainstorming, providing feedback, and keeping discussions organized. They also highlight the ease of adding notes and comments, which helps ensure that important information is not lost and facilitates communication across departments and with external clients.
“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
Verified reviewer profile picture

Angelique K.

Hr & Operations Manager

“We use Asana for all communications related to any given task. It works perfectly for this - you can write what you want, tag people, add attachments etc.. It also has an audit trail for updates so you can see who changed what”
BL

Billy L.

Operations

IT Project Management key features coverage

Asana offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.4
Project Planning4.5
Task Management4.7
Task Scheduling4.6
Workflow Management4.5
Prioritization4.5

Pros and cons based on 13,543 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,543 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
4.6
(4.5K)

User insights about the commenting/notes feature

Reviewers appreciate ClickUp's commenting/notes capabilities for facilitating collaboration and communication. They find it useful for adding comments on task progress, incorporating attachments, and documenting work. Users report that it supports real-time communication and is vital for remote work and team projects. However, some find it difficult to access and suggest improvements for better usability and more engaging features like stickers.
“In each task we can add comments on the progress made, in addition to incorporating evidence, including attached files in multiple formats to document the findings and record the work that is being done to complete the task.”
Verified reviewer profile picture

Marianela F.

Water Treatment Consultant

“ClickUp makes commenting and notes easy and my team can communicate in real time super easily. ”
AR

Amy R.

Bartender

IT Project Management key features coverage

ClickUp offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.4
Project Planning4.5
Task Management4.6
Task Scheduling4.6
Workflow Management4.4
Prioritization4.4

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated IT Project Management Software with Commenting/Notes in 2026

Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is an IT project management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

ClickUp handles your agile development, including Github issue tracking, scrum meetings, code management, and kanban boards all in one platform. See why clear, concise workflows between developers, designers, project managers, and other team members come naturally in ClickUp.

Read more about ClickUp

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Wrike logo

AI powered workflow management platform

Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

Read more about Wrike

Users also considered
MeisterTask logo
Category Leaders

Collaboration and task management software.

MeisterTask is the most intuitive IT Project Management tool on the web, perfect for agile project management. Beautifully-designed interfaces, intuitive functionality and seamless integrations with other tools make it a logical choice for project teams.

Read more about MeisterTask

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Adobe Workfront logo

Online enterprise work management software

From vendor and employee onboarding to software implementations and cross-departmental initiatives, Adobe Workfront helps organizations centralize IT work and manage critical projects more iteratively. Plan and budget the right resources in one system to launch your projects faster than ever.

Read more about Adobe Workfront

Users also considered
GanttPRO logo
Category Leaders

Online Gantt chart software for project management

A multifunctional project management solution based on a Gantt chart used by IT teams all over the world.

Read more about GanttPRO

Users also considered
Teamwork.com logo
Category Leaders

Profit from every client demand.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Read more about Teamwork.com

Users also considered
JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device.

Read more about Avaza

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is #1 FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered
Birdview logo

Software for managing multiple projects, tasks, and teams

Birdview adapts to business growth with comprehensive project oversight. Efficiently manage multiple projects, balance team workloads, and control budgets. Benefit from strong security and supportive service. Gain crucial insights for project and financial success through robust analytics.

Read more about Birdview

Users also considered
Prism PPM logo
Category Leaders

Cloud-based PPM for complete project portfolio management

Leading PPM and Project Management tool for PMOs. Top Gartner MQ rating. Gantt, Kanban, Resource Mgt, JIRA Sync, MSP Sync, & Dashboards.

Read more about Prism PPM

Users also considered
Favro logo

The agile collaboration app for organizational flow.

Favro brings business agility by empowering teams to work autonomously, while also aligning their planning towards company objectives.

Read more about Favro

Users also considered
Workzone logo

Stay Organized. Meet Deadlines. Collaborate Better.

Project management software for Marketing, Operations, and IT Teams. Unlimited human support & training. Flat-fee, no add-ons, pay one for core users (not every login). Plans start at $8 per user per month.

Read more about Workzone

Users also considered
Zoho Sprints logo
Category Leaders

Agile project management for software development teams

Zoho Sprints is a collaborative, agile project planning & tracking solution for agile teams, with scrum, agile reports, & native mobile apps for iOS and Android

Read more about Zoho Sprints

Users also considered
Zenkit logo

Multi-view project management & collaboration tool

Zenkit is a multi-view project management & collaboration tool with features for task & data management, mind mapping, Kanban boards, tables & to-do lists.

Read more about Zenkit

Users also considered
Celoxis logo
Category Leaders

AI-enabled platform for streamlining project management

Celoxis combines AI insights and tools to streamline IT project planning. Gantt charts manage scheduling, while AI optimizes resources and identifies risks. Real-time tracking, automated workflows, and integrations with JIRA, GitHub, and Microsoft Teams help teams meet deadlines and control budgets.

Read more about Celoxis

Users also considered
Scoro logo

Manage projects, resources, and finances in a single system

Using Jira or other PM tools but juggling separate systems for sales, finance, and reporting? Scoro connects it all—giving you instant visibility into project costs, profitability, and team performance, all in one place.

Read more about Scoro

Users also considered
ProWorkflow logo
Category Leaders

Your go to platform for projects, task, and time management.

Use ProWorkflow to track your tasks, billable hours and client communications, to create quotes and invoices, share files, manage client projects and more. Signup for a free trial today!

Read more about ProWorkflow

Users also considered
Fusebase logo

Collaboration and information management tool

An all-in-one, AI-powered tool designed to streamline client collaboration with advanced yet intuitive features for real-time collaboration and project management. Optimize daily operations with our advanced FuseBase AI assistant.

Read more about Fusebase

Users also considered
Striven logo

Collaborative ERP for business process management

Striven is a comprehensive business management software suite. It provides a range of features to support organizations across various industries, such as construction, manufacturing, professional services, and field services. The software offers real-time access to critical business data, helping to eliminate issues with missing, lost, or inaccurate information.

Read more about Striven

Users also considered

Key features for IT Project Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Status Tracking: Reviewers emphasize the importance of status tracking for transparency, real-time progress monitoring, and efficient task management using visual boards and customizable workflows. 96% of reviewers rated this feature as important or highly important.
  • Project Planning: Users value project planning for its comprehensive tools like Gantt charts, task prioritization, and milestone tracking, facilitating both detailed planning and agile methodologies. 96% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers highlight task management for its organization, flexibility in creating and assigning tasks, prioritization, and integration with other project aspects for efficient tracking. 96% of reviewers rated this feature as important or highly important.
  • Task Scheduling: Users find task scheduling essential for setting deadlines, allocating resources, and ensuring timely task completion, enhancing overall project organization and workflow efficiency. 95% of reviewers rated this feature as important or highly important.
  • Workflow Management: Reviewers appreciate the customization and automation in workflow management, enabling tailored processes, improved project intake, and streamlined task transitions. 93% of reviewers rated this feature as important or highly important.
  • Prioritization: Reviewers note the effectiveness of prioritization in ensuring critical tasks are completed first, aiding in resource allocation and maintaining project timelines and efficiency. 93% of reviewers rated this feature as important or highly important.