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Top Rated IT Project Management Software with Workflow Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Workflow management streamlines project intake, task tracking, and progress visibility. It offers customization options to match team processes, automates repetitive tasks, and ensures efficient management of stages, transitions, and responsibilities. Our reviewers in IT project management software rated this feature as highly important.

5 Best IT Project Management Software with Workflow Management

Product
User rating
Starting price
Wrike logo
4.4
(2.8K)
10
per user/per month
Jira logo
4.4
(15.3K)
7.91
per user/per month
Smartsheet logo
4.5
(3.4K)
12
per user/per month
Asana logo
4.5
(13.5K)
10.99
per user/per month
ClickUp logo
4.6
(4.5K)
10
per user/per month

See other top IT Project Management products with workflow management

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the IT Project Management software category. They also needed to have sufficient reviews about workflow management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for workflow management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Wrike logo
Reviews Sentiment
 
 
 
1-2(95)
3-4(1,286)
5(1,502)
Key Features
Status Tracking4.2
Project Planning4.4

User insights about the workflow management feature

Reviewers commend Wrike's workflow management for its customization, visibility, and collaboration features. They find it useful for managing project tasks, tracking progress, and ensuring team alignment. Users appreciate the ability to create custom workflows, automate repetitive tasks, and assign priorities. However, some note the reliance on manual input and the need for better macro views.
Verified reviewer profile picture

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“Users of Wrike can design unique workflows that correspond to their unique business procedures. They can automate repetitive operations as a result, increasing productivity.”
Verified reviewer profile picture

chandrani r.

Administrator

“The flexibility of multiple custom workflows is what makes Wrike work well for us, above other products. Our ability to make workflows and statuses match those of our department, and multiple functions within our department is vital to our department. ”
CD

Cassie D.

Marketing Project Manager

Starting price
10per user /
per month
Pros and Cons based on 2,883 verified reviews
Verified reviewer profile picture

Enhanced team productivity

Flexible workflow customization

Customizable dashboards

Effective gantt charts

Comprehensive project tracking

Prohibitive pricing concerns

Frequent bugs and updates

Restrictive user access

Overwhelming email notifications

Unresponsive customer support

See pros and cons details
Jira logo
Reviews Sentiment
 
 
 
1-2(214)
3-4(6,630)
5(8,464)
Key Features
Status Tracking4.6
Project Planning4.5

User insights about the workflow management feature

Reviewers highlight Jira's workflow management for its flexibility, customization, and automation capabilities. They appreciate the ability to tailor workflows to specific project needs, track task progress, and collaborate effectively across teams. Users find the visual aids, such as Kanban boards and Gantt charts, helpful for monitoring project status and ensuring efficient task delegation. However, some mention the complexity of setup for larger teams.
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“Jira allows our team to create customized and also default workflows to meet our team and project requirements. This helped us to meet our project milestones or schedule. ”
Verified reviewer profile picture

Anjum J.

QA Architect

“It provides a very comprehensive workflow management process which can be tailored to project and organizational need. A level of governance can be bought in using standard workflows which can be driven by Project management office within an organization.”
SS

Satyajit S.

Project Manager

Starting price
7.91per user /
per month
Pros and Cons based on 15,308 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Status Tracking4.5
Project Planning4.5

User insights about the workflow management feature

Reviewers value Smartsheet's workflow management for its automation, customization, and ease of use. They find it helpful for managing large amounts of data, tracking task progress, and staying organized. Users appreciate the integration with tools like Zapier, the ability to automate repetitive tasks, and the visual representation of workflows. However, some feel it may not be the best option for smaller projects.

See related user reviews

“Workflow management in Smartsheet enhances efficiency by automating repetitive tasks, providing customizable workflows, and integrating with other tools.”
CS

Chitturi S.

IT Compliance Engineer II

“What I like most in workflow management feature in Smartsheet is workflow automation and how I can quickly automate repetitive tasks and processes.”
PT

Princess T.

Freelancer

Starting price
12per user /
per month
Pros and Cons based on 3,479 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Status Tracking4.4
Project Planning4.5

User insights about the workflow management feature

Reviewers appreciate Asana's workflow management for its ease of use, customization, and visualization capabilities. They find it valuable for assigning tasks, tracking progress, and ensuring team accountability. Users highlight the ability to automate repetitive tasks, integrate with tools like Google Calendar, and manage complex workflows seamlessly. They also value the visual representation of workflows, which aids in project planning and execution.
Verified reviewer profile picture
Verified reviewer profile picture

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“You can create projects with ease for yourself or a coworker. Asana may be tailored with sections to fit your workflows and give any project structure. Choose from List, Board, Calendar, or Timeline views to see your tasks. Set deadlines to guarantee that each task is finished on time.”
Verified reviewer profile picture

solomon j.

Brand Strategist

“Workflow Management make you customize Asana to match your workflow and add structure to any project. Just view your tasks in Board, Timeline, Calendar or list view which makes it simple for easy workflow.”
Verified reviewer profile picture

Abraham K.

Graphic Designer

Starting price
10.99per user /
per month
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Status Tracking4.4
Project Planning4.5

User insights about the workflow management feature

Reviewers appreciate ClickUp's workflow management for its user-friendly interface, customization options, and real-time progress tracking. They find it valuable for organizing tasks, assigning responsibilities, and collaborating effectively. Users highlight the ability to create detailed workflows with dependencies, automate processes, and visualize task progress. However, some mention challenges with template use and notifications.

See related user reviews

“Workflow management helps us streamline our project management process. For instance, we set up a custom workflow for educational programs starting from ideation to facilitating. Each tasks is clearly defined and assigned to staff with deadlines”
BB

Bridgette B.

Manager of Education

“valuable for streamlining processes, In workflow management, ClickUp allows users to design and automate processes, set dependencies, and monitor progress.”
AL

Alaaeddine L.

Customer services

Starting price
10per user /
per month
Pros and Cons based on 4,558 verified reviews

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Other Top Rated IT Project Management Software with Workflow Management in 2026

Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is an IT project management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

ClickUp handles your agile development, including Github issue tracking, scrum meetings, code management, and kanban boards all in one platform. See why clear, concise workflows between developers, designers, project managers, and other team members come naturally in ClickUp.

Read more about ClickUp

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Wrike logo

AI powered workflow management platform

Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

Read more about Wrike

Users also considered
MeisterTask logo
Category Leaders

Collaboration and task management software.

MeisterTask is the most intuitive IT Project Management tool on the web, perfect for agile project management. Beautifully-designed interfaces, intuitive functionality and seamless integrations with other tools make it a logical choice for project teams.

Read more about MeisterTask

Users also considered
GitLab logo

Complete DevOps lifecycle management

GitLab is an integrated, open source DevOps lifecycle management platform for software development teams to plan, code, test, deploy and monitor product changes.

Read more about GitLab

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Adobe Workfront logo

Online enterprise work management software

From vendor and employee onboarding to software implementations and cross-departmental initiatives, Adobe Workfront helps organizations centralize IT work and manage critical projects more iteratively. Plan and budget the right resources in one system to launch your projects faster than ever.

Read more about Adobe Workfront

Users also considered
GanttPRO logo
Category Leaders

Online Gantt chart software for project management

A multifunctional project management solution based on a Gantt chart used by IT teams all over the world.

Read more about GanttPRO

Users also considered
Teamwork.com logo
Category Leaders

Profit from every client demand.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Read more about Teamwork.com

Users also considered
BigTime logo

AI-powered scoping, project, time, and billing software

BigTime helps reduce operational costs, align talent to projects, accelerate payments, and enable decision-making. With 20+ years of experience, BigTime can get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges and scale with you tomorrow.

Read more about BigTime

Users also considered
Resource Guru logo

Resource management solution for busy teams

The blissfully simple resource management tool that helps busy teams keep projects on track. See team availability and find the perfect person for every job. Schedule at speed and keep everyone aligned on upcoming work. Get insights on forecast vs actuals and utilization across projects and clients.

Read more about Resource Guru

Users also considered
JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device.

Read more about Avaza

Users also considered
IBM Targetprocess logo

Visual platform that helps to scale agile across the company

Targetprocess is a software development project management solution best for medium to large-size companies. Supports development teams that want to manage complex work from one place.

Use Scrum, Kanban, your own custom process or any combination of processes. Free 30-day trial.

Read more about IBM Targetprocess

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is #1 FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered
Birdview logo

Software for managing multiple projects, tasks, and teams

Birdview adapts to business growth with comprehensive project oversight. Efficiently manage multiple projects, balance team workloads, and control budgets. Benefit from strong security and supportive service. Gain crucial insights for project and financial success through robust analytics.

Read more about Birdview

Users also considered
Prism PPM logo
Category Leaders

Cloud-based PPM for complete project portfolio management

Leading PPM and Project Management tool for PMOs. Top Gartner MQ rating. Gantt, Kanban, Resource Mgt, JIRA Sync, MSP Sync, & Dashboards.

Read more about Prism PPM

Users also considered
Favro logo

The agile collaboration app for organizational flow.

Favro brings business agility by empowering teams to work autonomously, while also aligning their planning towards company objectives.

Read more about Favro

Users also considered
Workzone logo

Stay Organized. Meet Deadlines. Collaborate Better.

Project management software for Marketing, Operations, and IT Teams. Unlimited human support & training. Flat-fee, no add-ons, pay one for core users (not every login). Plans start at $8 per user per month.

Read more about Workzone

Users also considered
Zoho Sprints logo
Category Leaders

Agile project management for software development teams

Zoho Sprints is a collaborative, agile project planning & tracking solution for agile teams, with scrum, agile reports, & native mobile apps for iOS and Android

Read more about Zoho Sprints

Users also considered
Zenkit logo

Multi-view project management & collaboration tool

Zenkit is a multi-view project management & collaboration tool with features for task & data management, mind mapping, Kanban boards, tables & to-do lists.

Read more about Zenkit

Users also considered
Celoxis logo
Category Leaders

AI-enabled platform for streamlining project management

Celoxis combines AI insights and tools to streamline IT project planning. Gantt charts manage scheduling, while AI optimizes resources and identifies risks. Real-time tracking, automated workflows, and integrations with JIRA, GitHub, and Microsoft Teams help teams meet deadlines and control budgets.

Read more about Celoxis

Users also considered

Key features for IT Project Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Status Tracking: Users find status tracking essential for monitoring task progress, ensuring transparency, and identifying issues quickly. It helps teams stay aligned and meet deadlines. 96% of reviewers rated this feature as important or highly important.
  • Project Planning: Reviewers value project planning for its ability to define tasks, set priorities, and visualize timelines. It supports agile methodologies and helps manage multiple projects efficiently. 96% of reviewers rated this feature as important or highly important.
  • Task Management: Users appreciate the ability to create, assign, and prioritize tasks, ensuring clear responsibilities and efficient workflow. Customizable features and integration options enhance task management. 96% of reviewers rated this feature as important or highly important.
  • Task Scheduling: Reviewers highlight task scheduling for setting deadlines, prioritizing tasks, and allocating resources. It keeps teams organized and ensures timely project completion. 95% of reviewers rated this feature as important or highly important.
  • Prioritization: Reviewers value prioritization for helping them focus on the most important tasks, enhancing efficiency and keeping projects on track. It offers various ways to organize and manage work items. 93% of reviewers rated this feature as important or highly important.