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Marvin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The customer insights platform for modern teams.
Table of Contents
Marvin - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Marvin overview
What is Marvin?
HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on.
Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly.
Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation.
When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy.
Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries.
Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital.
Ready to put your customer knowledge to work? Learn more at HeyMarvin.com.
Key benefits of using Marvin
Live AI note-taking app with robust capabilities
Automatic tagging
Advanced AI features
Automated PII redaction
Research backroom functionality
Tags within text documents
Built for distributed teams
Sharing without login (unlimited anonymous viewers)
Import and export all your files (including surveys)
Simple UI and workflow
Automatic transcription
Editable transcript with time stamps
Global and local qualitative data analysis
Playlists / highlight reels
Workspaces for project management
Top-notch security practices
User roles and access controls
Host data in Europe
Free-forever account option
All product enhancements based on user feedback
Starting price
Alternatives
with better value for money
Marvin’s user interface
Marvin reviews
Overall rating
4.8
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.58/10
5
4
3
2
1
9
3
0
0
0
Rosielli S.
UX Researcher
Benjamin L.
Program Diretor, Design Innovation
Gary P.
User researcher
Elwin M.
Research Lead
Chetan S.
UX Designer
Aviad H.
Product Manager
Who uses Marvin?
Based on 12 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Marvin's key features
Most critical features, based on insights from Marvin users:
All Marvin features
Features rating:
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Marvin pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
Standard
No pricing info
Features included:
- Live AI Note Taker
- Call Recording
- AI-Powered Research Repository
- Advanced Search
- AI Summary
- Phone Calling
- Unlimited Storage
- Automated Tagging
- Survey Analysis
User opinions about Marvin price and value
Value for money rating:
To see what individual users think of Marvin's price and value, check out the review snippets below.
Rosielli S.
UX Researcher
Benjamin L.
Program Diretor, Design Innovation
Marvin integrations (20)
Integrations rated by users
We looked at 12 user reviews to identify which products are mentioned as Marvin integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Marvin support options
Typical customers
Platforms supported
Support options
Training options
Marvin FAQs
Marvin has the following typical customers:
Large Enterprises, Mid Size Business
These products have better value for money
Q. What languages does Marvin support?
Marvin supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Marvin offer an API?
No, Marvin does not have an API available.
Q. What level of support does Marvin offer?
Marvin offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum