My PT Hub Pricing

It was cost effective. This is the only benefit to this second rate app.

The inability to change session times from hours to 45 mins, cheap looking interface, not user friendly at all. Lots of clients had issues using the app and saving information.

On mypthub V3, you can create a session for whatever duration that you would like, so it is no longer a default! I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them https://www.mypthub.net/getting-started/

I love how easy it is to use this app. I love being able to bundle my documents, with payment, with interactive workout videos. I love the ability to set my calendar as well as personalize my own app.

My only irritance with the app is small the vidoes have to be to use, and how it makes it difficult to add your own videos to your packages. It also has to many hyperlinks. I understand that its trying to optimize my options. However, its making me feel like I am taking a quiz when i put together a workout or a meal plan.

Thank you for your review, Nikia! So great to hear you love the app and how easy it is. We have so much more coming to mypthub so what you see I can assure you it will only get better, sp keep your eyes peeled... As always, if you ever need anything at all, please do pop an email to support@mypthub.net

The competition's highlights greatly outweigh it: Trainerize, NASM Edge, and so on. In contrast to the others, you may run your company entirely on this program without the need for further programming. For coaches who have the chance and motivation to work in one program, let alone five, this makes it simple. Their support system is fantastic. They have been incredibly friendly and quick to help, even with my often difficult problems. That is reason enough to choose them above other options.

The only issue I encountered with the software was the lack of Stripe in Oman. I had trouble connecting to a payment gateway.

Thank you so much for your in-depth review, it is greatly appreciated. Making everything easier for you and your clients. Would be great to go through some other things which would help you. We do have some great things coming in 2023, which we hope make everything better for you.

My favorite thing about the product is the ease of use for the client. The software looks very smart and has a lot of features. Being able to customize the app to suit your own branding is a big plus. I have trailed most of the competitors and this is the best by far as well as the cheapest. Win win!

There are a few areas I'd like to see improved in the software. I'd like more customization in the fields when programming. It's great being able to change sets and reps etc but I'd love to be able to add custom fields where I can add whatever metric I like. I often track RPE scale so having a section where the client can put in their RPE, for example, would be great. There are other things I track to so leaving extra sections as customizable would be great. Another massive feature for me would be an area for clients to fill in a check-in form. I know the software has forms but it would be great if the same form could be filled in numerous times with the data being stored. Having seperate check-in forms for each week just leaves the overall form list cluttered.

Hey Cav, Firstly, thank you for your taking the time to write an in depth review on My PT Hub! We have recently updated the workouts section where you can now have RPE! I have added a link which will show you all about our new features :) https://www.youtube.com/watch?v=dvS8ixwnIl0&t=1506s If you head over to our support portal, you will be able to check out all our FAQ's, contact our support team and even raise feature requests. https://support.mypthub.net/

The software was OK, I've been on a few different coaching platforms now and with this one has some useful features, the payment processing/breakdowns were nice (although that is really stripe) the messaging feature worked fine, and there were progress photos/graphs which not every platform I've tried has had. I also will say its a sleek looking platform.

- workout builder gave me a huge headache compared to other ones I've used - extremely difficult to upload exercises to exercise library, cannot be done from your phone, I had to upload all videos to YouTube first it was super time consuming - The programs feature is completely useless. You can't easily move stuff around in clients schedule, which is a must for many of my clients

I am sorry to hear this, Maya. Even once upgraded, you can get in touch with our support team via Email, Phone Call, Social media and even live chat directly on our website. When upgrading, you have a choice of monthly or annual pay monthly, the reason the annual pay monthly is cheaper is it due to it being a 12 month contract, we try to make this is clear as possible on our pricing page and also the upgrade page.

As someone who helped select and purchase My PT Hub, I have been impressed with the platform's ease of use and powerful features.One of the things I like most about My PT Hub is the workout builder. It's very intuitive, and I can easily create custom workout plans for my clients. The platform offers a wide range of exercises, and the ability to add video demonstrations for each exercise is particularly...

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While I am generally very satisfied with My PT Hub, there are a few areas that could be improved. One of the things I like least about the platform is the pricing structure. It can be a bit confusing to figure out how much it will cost based on the number of clients you have, and it would be helpful if the pricing were more transparent.Another issue I have encountered is that the app can be a bit slow...

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Thank you so much for your in depth review, it is greatly appreciated. It's great to hear that you have a very positive experience with My PT Hub and I assure you will keep on improving which I hope you can see in our weekly updates. We do not charge for the number of clients you have on our top tier plan, so you can have as many as you like! If you are ever experiencing any issues, or would like any help with the platform, please do reach out to support@mypthub.net and we will be more than happy to help you.

If you are a starter who wants to test their business, this is your software.

- Slow - Illogical - Takes up way to much time for a CRM system

I am very sorry to hear this, Joren. We have created My PT Hub to cater as much as possible for all types of businesses as we understand it will be used slightly different each time. If you're ever facing any issues, please do ensure you report this to our support team as we need to ensure everything is running as smoothly as possible. Anything that will make your life easier and running your business through My PT Hub, that we do not already have, please raise this as a feature request to support@mypthub.net and we will do everything we can to get this implemented.

I have been using PT Hub for almost 2 years now and I love it. I upgraded to V3 as soon as it launched so I've had a chance to use both platforms for quite a while. Before I switched to PT Hub I had tried a couple other types of training software but this one is by far the best. Just having unlimited clients is worth the cost. It allows me to us PT Hub as a selling feature for my business and lets...

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The lag in the app with V3. At first I thought it was just my tablet but it lags on my phone and my husbands phone.

We absolutely love this, Sarah! Thank you so much for taking the time to write a review, we are constantly making improvements to mypthub whether that be performance and also new features, so keep your eyes peeled as we have certainly been listening!

The features far outweigh competition: Trainerize, NASM Edge, etc. Unlike the others, you can fully run your business from this one program without having to supplement with other software. This makes it easy for trainers who barely have time to work in one program, let alone 5. Their support team is AWESOME. Even with my most difficult of issues, they've been very happy and quick to help. That alone is worth choosing them over others.

The software is good. A few minor issues with the user experience on the trainer and client portals by having to do a LOT of clicking to get some simple tasks done but nothing too drastic to complain about. I have also had the issue with the app closing out on me and clients while recording workouts but not often. My issue, however, was that I've been a customer for a couple of years and renewal time was...interesting. In short, their upgrades aren't quite "add-ons" and instead create a brand new agreement at the current full rate, up front. I hope they find a way to make going from one tier to another a prorated "add-on" rather than a prorated "new agreement." For the time being, they did assist me with this process, though and I am happy with the outcome.

Hey Tatiyana, firstly thank you for taking the time to write an in depth review on My PT Hub! It is great to hear that all the features outweigh other personal training apps and we thank you very much for saying our support team is awesome, I will be sure to pass on the message! :) If you head over to out support portal, you will be able to check our FAQ¿s, contact our support team and even raise any feature requests! https://support.mypthub.net

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric...

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Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review! My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :) https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/ When you add a files to a schedule, this will not...

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The template design of creating workouts made it fairly easy to build and make changes to programs. However you were limited with the parameters of the exercise. (Sets, reps, time, RPE ) anything off of that you would have to include in a separate note. This would not be good for a Powerlifting program, CrossFit, or any moderate to advanced functional training. Basic programming with basic features. If SIMPLE is what you're looking for, here it is.

Promoted all these features that are supposed to be included, but don't actually work. The hardware integration is a joke, does not sync and record anything. The client dashboard is garbage and includes the bare minimum of features. The videos are slow/ lag and looks cheap. Even if the company made updates to the software I was unaware of it. As a paying customer I was not even informed there was an upgrade. Not that it would have made much difference.

I am very sorry to see you did no like the mypthub software, we have created the workouts and every other area to make it easier for all users! I can see that you were on the older version of mypthub, we do now have a new version which was created over a 2 year period and is more expensive as it is a stronger product with 100's of new features. If you ever want to discuss this, please do in touch with our support team and we will be more than happy to help.

Very easy to use and cost effective especially as a sart-up business. Overall consensus amongst clients is that the Hub is easy to use and people feel it enhances their PT experience

Sometimes when you are trying to make multiple different programmes for clients, it can get clunky to manage in the dashboard and this is especially the case with the nutritional elements of the site. Potentially trying to incorporate a grouping system to put specific programmes into would be preferable to help with ease of use as more clients with differing goals get added to the software

Thank you for taking the time to write an in-depth review, Liam, it's much appreciated. If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net

I was in the search for a new app I could use to launch my online training business. Luckily I found My PT Hub! It has everything you could possibly need for an online training business (literally a hub) lol It is also extremely affordable compared to all the other companies currently on the market.

Getting used to the layout and how to use all the features were overwhelming at fist, but then I found the tutorial videos and it make everything significantly easier!

We love that it is an awesome addition to your business! Thank you so much for your review, Joey. If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars. https://mypthub.zendesk.com/hc/en-us

No pros were added to this review

I do not usually do bad reviews, but the consumer needs to know the truth. I've been in the fitness industry since 1998 & watched it evolve. I'm testing out different affordable software that might be useful for me personally and my staff. This one is NOT! Customer service has no telephone and will only respond to emails. I was overcharged for something I did not intend to purchase (the scheduler)....

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Hi Diane, Thank you for submitting your review. We are very sorry to hear about your experience with My PT Hub. We have just had a look through our records and we can see that you purchased the Unlimited plan with a 70% annual discount, totalling your bill at only $72 for the year (to which your account is still active - as you purchased back in Oct 2017). In addition, you used the software for...

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Easy to use Affordable Accessible for clients It’s easy for my clients to upload their progress which is really handy

Too many exercise choices for the same exercise, and then lack of really basic exercises so customising your own takes forever and laborious. Easy to lose all your work if the cursor moves while you’re planning a workout

Firtsly, thank you very much for taking the tie to write a review. mypthub has over 7,500 exercises which all have a video of the demonstration, there are similar names, however, they do differ as we know depending on where you are in the world you may call the exercise something different. That being said you can create your own custom exercise which you can upload your own video. If you are ever having any issues at all or need any help, please do email our support team at support@mypthub.net and we will be more than happy to help with anything you need :)

- You get a ton for a low price. - The macro calculator helps when you're updating a large number of client plans. - The new class/event booking feature is very helpful. - They are very open to feedback and suggestions - Always updating

- App is not as user friendly as it could be - Client Help videos are only available through a web browser and not through the app - Some features, for example: updating height, are only available through the web browser - App doesn't have all the features that the web browser does.

Thank you for your in depth review, it is such appreciated! At the moment, there currently are a few features which are on the web browser and not on the app, but this is something that we would will be looking to changed in the near future to ensure that everything can be done from the app :) If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can check our Youtube channel for all the videos we have created and also our FAQ's on our support portal :) https://www.youtube.com/channel/UCQfaOHrgP_QGU-E4Anx_4jA/playlists https://support.mypthub.net/knowledge-base/

All the options! The various programs and plans available. All the integrations! I didn't have to choose what I could do with or without! This had it all and more and at a cost I can afford!!!

Some of the plans I am having to delete and start from the very begging. Sometimes a bit time consuming but that may be an error on my part? Overall, no complaints!

Thank you for your review, Tricia! If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars. https://mypthub.zendesk.com/hc/en-us

Wide range of features, super easy to use, great customer service, intuitive for clients to use, includes chat, nutrition, workout design, a library of exercise videos, a programme creator, class booking, payments, analytics, and pre-made programmes you can download. It also comes with loads of discounts and deals for related companies.

For some of my clients, they have struggled to find the descriptions, details and notes that go along with their programme. Also, I would love to be able to switch to client view, to see MyPTHub as my clients see it.

Thank you so much for your review, Andrea and it's great to see you have done your research on other companies and found mypthub the best! You can add yourself as a client with the same email address as your trainer account, so you can simply switch between trainer and client account in the settings. If you or your clients are ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Huge exercise library. Easy to add custum foods or exrcises Easy to use Nice visuals

can be slow at times. When you update a diet plan it goes back to the nutrition page and i have to re enter my client diet name to found that plan again.

Great to see you have been a long term user of My PT Hub, Stefano! If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

For the price, you can't go wrong. There are plenty of features for clients and it's pretty easy to use. I've been using PT Hub for a few years now and it's come a long way. It's pretty simple to use, upload your exercises (or use the exercise database), create the workout and assign it to your clients - Pretty easy. I recommend My PT Hub to anyone, especially if you're just starting out in the online personal training business.

None really...although it'd be nice to have a chat feature so I can talk with a rep sooner rather than later. My decisions are time sensitive using a chat instead of email would be nice. Don't get me wrong- the email support is great and the reps usually get back to me pretty quick. Other than that, the software is great!

We do have a live chat option on our website as well as email, which you can get an instant response 9-6 GMT Monday to Friday.

The platform is easy to use, and has a lot of good bells and whistles built in to allow working with your clients. The Price USED to Be Amazing for what you got.

Ultimately I will be leaving MY PT Hub in the next few months due to drastic price increasing. I was grandfathered in as I was an earlier adopter, but they have decided to deprecate that plan altogether, leaving me no choice but to upgrade (to stuff I don't need) or leave. I'll leave. As an owner I absolutely understand price increases, however I disagree with the way they implemented it in this case. That aside to be fair all in all it's a good platform. If I were staying with them I would say CONS are that the exercise template library hasn't really grown much over the years (though I program my own..so no biggie) and the nutritional library templated are absolutely lacking. If Nutrition templates are something you are after I definitely would not go with them in that case.

I am very sorry to hear this, Shane. I am sorry we have had to deprecate the My PT Hub classic app. We would love to be able to help you with the new software, please do get in touch with our support team and we can go through any pain points you're having and any changes you would like to see, we really appreciate your feedback.

The ease of use when setting up new meal plans and workouts is great. All of the database items and the workout routines already in the system are phenomenal. We also love the fact that you can setup custom calorie and set macro's based off of that.

It would be nice to have the option to upload meal and workout plans via pdf, although not a requirement by any means.

You can upload meals and workout plans via PDF if you want to, this can all be done via the 'Files area'. It is great to hear it is simple for you to use, we have some amazing new stuff coming very soon which we're very excited about, so we will be sure to keep you updated as and when these are ready!

The ability to schedule clients workout sessions and bot physically be there yet having the awareness of when they start each day to keep on track. I love the chat feature in the app to keep them engaged and motivated. Also love the outline of data of their progress

I did not like that the platform did not have the payment feature available in my country. I also did not like that given that I would be disadvantaged I would still be expected to pay full price. The software is not very fluid on the phone.

Thank you very much in taking the time to write a review, it's much appreciated! If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net

This one's hard; it's a bit redundant given all the free or next-to-free activity tracking and appointment booking software out there. It does bundle some decent services together, but a bit clunkily.

The subscription service is a predatory model. Despite advertising that you can "cancel anytime" the following policies are buried within the terms of service and subscription fine print: - There are no refunds. - You must provide 30 days' written notice to cancel an annual subscription - There are no subscription renewal notices emailed to subscribers There is no way to access terms of use or the subscription policy from within your account OR in the knowledge base. You must visit them by going to "pricing" for new customers (even if you're an existing customer), and then "legal." There is no way to cancel your subscription from within your account - you have to write to customer service.

Hey Jessica, I can see that you have spoken to our customer support team. All My PT Hub services automatically renew at the standard rate using the same payment method, if you wish to cancel this then we do require 30 days written notice to cancel the agreement (you can check this out once again through our subscription services agreement). When your subscription was purchased this was agreed too and trainers have access to this prior and during your subscription.