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SmartRec Logo

Software for today's community.

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Table of Contents

SmartRec - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

SmartRec overview

What is SmartRec?

SmartRec by Amilia empowers businesses, community organizations and Parks & Recreation agencies to better serve their community with activities. Sell classes, memberships, programs, drop-ins, private lessons, facility bookings, merchandise, and more online. Manage restrictions and in-store visibility based on age, gender, location, membership, skill, or the number of available spots.

From optimizing resource allocation to making it effortless for your community to find, register, and pay for activities online, SmartRec offers all the features you need to create a sustainable organization.

Key benefits of using SmartRec

ENGAGE with your community.
MANAGE & automate programs, billing, facilities, and staff.
TRACK data in real-time.
INTEGRATE with other apps.
And PLAN for an equitable and sustainable future.

Starting price

99flat rate /
per month
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Pros & Cons

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Customer Support

Ease of Use

Improvements

Membership and Rentals

Setup

Pricing

SmartRec’s user interface

Ease of use rating:

SmartRec pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(66)
5(75)

What do users say about SmartRec?

By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers.

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Who uses SmartRec?

Based on 146 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Sports
Recreational Facilities and Services
Education Management
Nonprofit Organization Management
Others

Use cases

Class Registration
Registration
Membership Management
Camp Management
Facility Management

SmartRec's key features

Most critical features, based on insights from SmartRec users:

Payment processing
Online registration
Class registration
Membership renewals
Registration management
Member database

All SmartRec features

Features rating:

Communication management
Contract/License management
Credit card processing
Reporting & statistics
Customizable fields
Data import/export
Refund management
Recurring/Subscription billing
Electronic payments
Program management
Employee management
Point of sale (pos)
Event management
Facility management
Faculty/Staff management
Online payments
Financial analysis
Forms management
Mobile access
Access controls/permissions
Customizable forms
Attendee tracking
Enrollment confirmation
Billing & invoicing
Activity dashboard
Member portal
Membership management
Online forms
Customizable reports
Facility scheduling
Dues management
Member directory
Maintenance management
Marketing automation
Calendar management
Email marketing
Invoice management
Medical management
Onsite registration
Alerts/Notifications
API
Reminders
Wait list management
Self service portal
Member management
Self check-in/check-out
Skills tracking
SMS messaging
Staff management
Scheduling
Sales reports
Membership signup
Staff scheduling
Website integration
Mobile alerts
Mobile app
Multiple user accounts
Online booking
Rental management
Volunteer management
Student management
Visitor registration
Team management
Payment plans
Real-Time reporting
Third-Party integrations
Transaction history
Member communication
Customer management
Customer database
Customer accounts
CRM
Client portal
Client management
Class scheduling
Class management
Child Care
Check-in/Check-out
Booking management
Automated scheduling
Attendance tracking
Attendance management
Activity tracking
Activity Management
Accounting integration
Accounting
Member accounts
League/Team management
Group registration
Fundraising management
For summer camps
For martial arts
For dance studios
For campgrounds
Financial reporting
Family Memberships
Event scheduling
Event registration
Event calendar
Email templates
Email reminders
Donor management
Discount management
Customizable branding

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SmartRec logo
visit website

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SmartRec pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

99

Per month

Features included:

  • Facility management
  • Online Registrations
  • Configurable Forms
  • Memberships
  • Fundraising
  • Reporting Tools
  • Discounts & Promotions

Growth

499

Per month

Features included:

  • League Registration
  • Dedicated Account Manager
  • Staff Management
  • Marketing Tools

Plus

799

Per month

Features included:

  • Geographic Segmentation Tools
  • Merchandise
  • Support Included
  • Implementation & Training

User opinions about SmartRec price and value

Value for money rating:

To see what individual users think of SmartRec's price and value, check out the review snippets below.

“I love the wide variety of activities available. Whatever my interest, I always find interesting and exciting options to participate in.”
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Raul A.

Graduate

“Amilia has appeared to be receptive to feedback and have continued to try to improve their product, which is good to see. I hope that the product continues to get better and better.”
DD

Dean D.

Cashier

SmartRec customer support

What do users say about SmartRec customer support?

Customer support rating:

We analyzed 70 verified user reviews to identify positive and negative aspects of SmartRec customer support.

A significant portion of users highlight the customer service team's availability and willingness to assist with any issues.

Widespread user sentiment praises the speed and helpfulness of support responses, especially during onboarding and setup.

Broad user base appreciates the knowledgeable and friendly support staff who provide clear guidance and training.

Frequently reported by users, support is easy to contact and resolves problems quickly, helping them meet their goals.

Support options

Phone support
Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Webinars
Live online
In person
Documentation
Videos

To see what individual users say about SmartRec's customer support, check out the review snippets below.

“The greatest advantage of SmartRec is the customer service staff's availability and willingness to assist with any issues or queries.”

JP

Jr P.

Director of County Parks & Recreation

“The customer service is first rate. Whenever we have a question or concern the Customer Service team is always available to give a quick answer to any issue we have.”

MV

Matt V.

Director of Parks and Recreation

“Customer support is quick to assist with problems & open with their response. If it's something the system can't do they let you know & attempt to help find solutions.”

CM

Chelsea M.

Recreation Supervisor

SmartRec FAQs

Q. Who are the typical users of SmartRec?

SmartRec has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SmartRec support?

SmartRec supports the following languages:
English, French


Q. Does SmartRec support mobile devices?

SmartRec supports the following devices:
Android, iPad, iPhone


Q. Does SmartRec offer an API?

Yes, SmartRec has an API available for use.


Q. What level of support does SmartRec offer?

SmartRec offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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