ABC Trainerize Features

Initially the set up video were extremely helpful and something trainerize was considerable easier to negotiate than other systems I tried. The mobile app is brilliant and syncs with lots of other systems meaning data is collected all in one place. My clients have also found the app to be very user friendly and easy to use. I like how the calendar features allows you to drag and move item to different days - again a great feature. The customer service has also been very help in answering any questions, they also add extra reading links on the topic which i think is above and beyond.

It doesn't sync with Samsung health yet but they say this is in development. When comparing clients workouts in the progress tab it doesn't list the workout in the correct exercise order which is a little frustrating when trying to review clients progress. It doesn't use averages in the progress tab for nutrition or bodyweight - I hope they add this as I have to use a google sheet to personally calculate this at present.

Easy to use, easy to create workouts (and great flexibility to adjust workouts on the fly), many automated features, excellent client monitoring (including a new push notifications system).

Crashes, losing data, won't sync what counts, requires client to have internet connection, poor communication from customer service that responds to, but does not solve, problems.

Hey Frank! Thank you for taking the time to review us and provide feedback! We are sorry we weren't able to get back to you sooner, we recently realized we were able to reply to reviews on Capterra and are now trying to get back to everyone. We are so happy you find creating workouts in Trainerize easy! In regards to the crashes, we are in the process of releasing a brand new version of the...

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I appreciate that they continue to add features and innovate. I also like the ability to create workout and program templates and copy it over to individual clients, with the ability to modify the workouts from there. The ability to add my own custom exercises is also pretty crucial.

I wish the payment system was easier to navigate, and I wish there was a way to add a one-time billed product while a client has an existing package running - currently I need to cancel the existing package, do the one-time billing item, then re-subscribe them to a recurring billing package. This is wildly inefficient and disruptive, but not an often-enough-needed feature that it causes major problems for me. I also wish I could modify program templates once assigned to a client.

Hey Darrell! Thanks for the review! We are so happy Trainerize has allowed you to increase your earning potential as a online personal trainer! We definitely understand where you are coming from regarding Trainerize Pay. Our payments team is currently working on the best way to allow clients to purchase multiple products at at once. We will let you know as soon as we have a solution! - Team Trainerize

Too many to type, but for sake of simplicity I'll pick the top three -Programs feature which allows you to store pre-made programs and copy them out, or add subscriber -groups feature, which is great for increasing social motivation and something special that the app offers -It's integration with new payments that has incorporated automation aspects that will allow us trainers to create a program and then simply "let it run" and not more work is needed on our end if we set it up properly; just need to collect the $$

No cons were added to this review

Hey Michael! Wow - thank you SO much! We are so happy you love the app! The Master Programs feature and Trainerize Pay feature are some of our favourites too. Stay tuned for more exciting updates and features coming soon! - Team Trainerize

I love that Trainerize is constantly improving. I've been using it since 2017, and love the constant updates that makes running my online fitness business much easier! I love that they have a great exercise library, and still add to it often.

It doesn't allow for other apps to run at the same time. When tracking a workout, if you leave the app to try to open a music app, the tracking stops. The timer should run in the background. Also, it crashes a lot.

Hi, Che'Vonne! Wow! We are so happy that you enjoy the App and that it helped you to streamline your business! Good News! We are in the process of releasing a brand new version of the app (we invested over a year in rebuilding it from the ground up) that is going to improve the performance and overall stability of the app! Plus, stay tuned for more exciting updates! :) - Team Trainerize

Ease of use, integrations, the MFP integration honestly is everything and I worked directly on this so I'm so happy that it has come out the way that it did

Wish some of the branding looked a bit better...I might have also not sent the most optimal files. I also wish that messages from clients and to clients were received as better notifications. I don't notice messages from clients until I am inside the app and I am assuming they don't see mine until they log in. Perhaps I'm missing a notification thing here but I just wish messaging was a little more noticeable. Clients might not want messaging going thru all the time, but I certainly would like to receive messages from them right away.

Hey Chris! WOW - thank you so much for your review and kind words! It was a pleasure working with you as well! Please feel free to email us (help@trainerize.com) and one of our coaches would be happy to help fix your notification settings so you are notified on your device every time. - Team Trainerize

I live the ease of use. I studies other similar programs and found them too time consuming to learn. Trainerize makes it super easy. I like that you have the option to upgrade for more clients; thereby not having to invest more money when you may not have the clientele to support that investment. The help desk is awesome as well. I like the updates & improvements that Trainerize has published as well. The program is great for keeping track of your face-to-face clients in addition to clients you train online. Overall highly recommend!

Any cons that I might have had in the beginning have been resolved with the addition tonaccwor payment through the program. The only recommendation I would make is the ability to make notes within a client’s account.

Hi Kristi, thank you for taking the time to review our software! We appreciate your feedback regarding client notes. We have since added to our client notes feature so you can now not only create private notes on a clients profile, but also for workouts. All notes can be quickly accessed in a client's profile and you can pin important notes to the top of the page (client injures, severe allergies etc). It's great to see you've been with us all this time and have been happy with the updates we've released over time. Stay tuned for more exciting releases and updates soon :) - Team Trainerize

I’ve been with Trainerize since 2014. They’ve come along ways since the beginning. I have full faith that they will continue to improve their product.

There is no offline tracking. Last time I checked, I cannot make a customized (master) program via app. To use the software properly you HAVE to use BOTH a computer (desktop website) and the app. It’s near impossible to use the desktop website on a tablet or phone.

Hey Natalie! Thank you for taking the time to review us and provide feedback! It's great to see you've been with us all this time and recognize that we always have and will continue to strive to make Trainerize better for our customers. We appreciate your feedback regarding offline tracking, we've brought this up with our Development Team and will let you know if we make any changes in the future. Stay tuned for more exciting releases and updates :) - Team Trainerize

After 2 years, building workouts has become second nature. The flow of the phone app and the website work well together when programming individual clients as well as groups.

The only flaw in the app is a lack of a booking platform for clients to both book into boot camps/classes and being able to see my availability in app (I combat this to an extent with google calendar integrated into my trainerize website)

Hey Paul! Thank you for taking the time to review us and provide feedback! We're so happy to hear about building workouts becoming second nature. As for appointments/scheduling, we're currently working on that and plan to release more around these features soon. We hope your transition into online training is going well, please don't hesitate to reach out if we can help in any way :)

This is a pretty nifty browser- & app-based software that helps you plan workouts for your gym members. It's cool, because you can assign members to workout plans en mass or individualize them instead. Coaches can use it to help them manage & plan the workouts of members, and members can use it to track their progress in specific lifts/exercises. Additionally, it allows for you to assign instructional videos to certain exercises, so coaches & members alike can ensure they're on the same page when it comes to exercise technique.

It feels a bit clunky to use. There are quite a few features and sometimes certain things are difficult to access, whether it's on the web browser or in the app. And occasionally, things don't work or load, requiring you to refresh the app or web page.

Hi Mark! Thank you so much for your review and feedback! We are so glad you like the Trainerize Exercise Workout Library and our Instructional videos! We are also thrilled that Trainerize has allowed you to offer a more complete and comprehensive fitness solution to your business. We really do value the feedback of our trainers and I will definitely pass along your suggestions to our development team for review. - Team Trainerize

I like the exercise video demonstrations and the ability to program.

It is impossible to reach a live person. I don't understand why there isn't a customer service department if they claim to be open from "9-5." Also, I am trying to bill all of my programs through this app for the ease of my clients, and for tracking income to report for taxes, but this system only allows programs that are $1,000 or less. I don't understand why there would be a maximum charge from their system, as if they are stating I can't decide for myself what to bill for my products. It's extremely frustrating. For anyone that wants to pay up front, I have to charge them through Zelle because Trainerize only goes up to $1,000 per charge.

Hi Melissa! Thank you so much for your honest review! You can give us a call at 1-800-998-6439 between the hours of 9 am to 5 pm PST. We're planning this for Q2 this year for businesses to be able to apply to increase their transactional limit. If you have any questions, please reach out at help@trainerize.com Stay tuned for exciting updates! :) - Team Trainerize

I really like how there are video demos of all the exercises - and if there is not an exercise in the list that fits what you are looking for, you can use a YouTube video and create your own. It's user friendly to the clients as well, and they can track their progress in various ways. They can track their weights used for each exercise, refer to weight they have used for that exercise in the past,...

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I feel like it took me about a month to figure out how to create workouts and have them appear to the client how I wanted them to. There are also features for the client that I don't think they are aware of, and would be helpful if there was a mini tutorial they could go through when they get started (tracking weights, substituting an exercise, etc.) I also had one client who said she had to take the app off her phone because it was slowing things down/wasn't working - but that could have been an issue with the phone.

Hey Katie! You are making us blush!! Thank you so much for your kind review :) We are thrilled you love our workout builder! Good news, our marketing team is currently working on some great "how-to" and educational videos that will be coming out soon! I can definitely pass on your feedback to them so they can touch on those topics! - Team Trainerize

1. I like the timers for the circuits and the rests. 2. I like the ease of creating the workouts. 3. All the video demonstrations are great. 4. The automated messages, reminders to workout, ability for clients to check-in. 5. Data! Weight charts, measurements, progress pics, tracking stats 6. Love how you can deactivate clients without having to delete their data. 7. The daily recap sent to email. 8. Ability to upload meal plans

1. I don't like how you can't modify a program from your phone. There are a lot of things you can't do from the phone and have to be at a computer to do. 2. It'd be nice to link the Apple Watch. 3. The check-in and start now is confusing to my clients. There should be one button to start the exercise and that should automatically check you in. 3. It would be nice if there was a fast forward or a...

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Hey Jacqueline! Thank you so much for your review and feedback! We are so happy you like the ease of creating workouts and tracking your clients progress in Trainerize! Good news, we will be integrating with the Apple Watch soon. We are also going to implement a feature that allows clients to skip exercises in interval workouts! Stay tuned :) - Team Trainerize

I have been using Trainerize for over 3 years. It has helped me build my business. Being a personal trainer my wife and I were able to move everything online vs in a gym. Freeing us to train more people and in less time. We can create programs, see the client's activity level, see how often they are working out. Trainerize also has a built-in messenger which is great since it is separated from our personal text messaging. I looked into and tried other programs similar to Trainerize but Trainerize, in my opinion, was so much better than the competition. Not to mention my ideas were heard on improvements to make and things to change. They are always coming out with updates and making things better.

I don't really have many complaints about Trainerize. Typically if I had a problem with the software or needed something to be done that it could not currently do, then the developers would work with me on making those improvements. It has been amazing to see the updates they have come out with since I started with them. They really want the user and client experience to be great and they want you to be successful!

Hey Jorden! Thank you SO much! We are so excited Trainerize has helped you build your online fitness business and that you love our in-app messaging feature! Stay tuned for even more exciting updates! - Team Trainerize

It's easy to create workouts in the formats that I want. The exercise demo videos included in the Trainerize library are great, but I also have the option to use videos from YouTube. This gives me the flexibility I need. It's easy for clients to log their workouts which is a huge help to me in tracking their progress and keeping them accountable. The messaging system is a convenient and efficient way to keep in touch with clients. Customer support is very responsive. The team at Trainerize is regularly updating and improving the functionality of the software.

Occasionally an update will change or phase out a feature that I like. There are some minor issues, like the lack of a simple way for clients to log the resistance bands they use or that there's no way in the app for them to see notes from previous times they've done a particular workout.

Hey! Thank you so much for your review and feedback! We are so glad you like the Trainerize Exercise Library and our in-app messaging features! We are also thrilled that Trainerize has allowed you to offer more complete and comprehensive fitness solution to your clients. I can definitely pass your feedback to add resistance band workouts and the ability to view previous workout notes on to the development team! - Team Trainerize

Very little at this point, although clients seem to like the modules.

Very buggy and lack of useful products, and pricing model.

I love what my clients love. They love being able to track and reference back to their workouts. They love having videos and instructions on how to do exercises when I'm not around. The app gives them a direct connection to me to answer questions. And I can help motivate and keep my clients accountable though check-ins and goal tracking.

The system doesn't work the greatest with android devices. Also, if I am training more than one person at a time I have to have a separate device for each person.

Hey Greg! Thank you so much for your review! We are thrilled Trainerize has helped you streamline your fitness business! I wanted to let you know we are getting close to releasing a brand new version of the Trainerize app. This is a project we've invested over a year in (rebuilding the app from the ground up) and will definitely improve the overall performance and stability of the app (on Android phones etc)! - Team Trainerize

I like that you keep updating it and making it better so that it stays in line with your competitors.

I'm struggling to think of something. I think you changed it so that now I have to use the calendar to copy a programme from a current client to a profile which I am currently logged into......... but in the past there was an option to do this in the clients 'training programme' section. I'd like to have that back. (I think you can only add a brand new programme now when in the training section) I'd also like to be able to schedule messages to people so that on day x they'll recieve a message. I know there is an option to do a few of these at the beginning but I'd like to be able to schedule a lot of these running over the course of a 6 month programme. A bit like PT distinction and also another software called coachcatalyst (previously habitcatalyst)

Hey Daniel! Thank you for your review and feedback! We are so happy Trainerize fits your style of programming! Good news, we now have program auto messaging! You can set up auto messages in your clients programs for specific days. Feel free to check out help.trainerize.com for more info! - Team Trainerize

I love everything about the App. From my management of the business to what my clients are able to use when training.

My only complaint is to make using the Zappa easier. I've had a difficult time connecting all the systems together and stopped using them all Together.

Hey Stacy! Thank you!! We are so happy Trainerize has helped you manage and run your successful fitness business! Feel free to reach out to help@trainerize.com with any Zapier questions. One of our coaches would be happy to help answer them for you! - Team Trainerize

The relatively easy “plug & play” app that plays a vital role in elevating and improving the standard of health/wellness globally. In comparison with other similar platforms in the market, this would and should be a natural choice for anyone wanting an accountability partner included to however one has designed your life. It manages to eliminate the fear of starting a business from scratch, and has a range of different metrics, features, scheduling , support and even scaling on an existing client if anyone decides to do so. This is certainly a platform I’d recommend to anyone whether be it a business or personal interest in improving their overall management of this particular area in life. Thank you!

To be honest, there are tons of areas that can be further improved. However, this has served well enough with its current functionality and like any experience with anything that works, it only works if you do. So far, I’m happy with the limited features of the app and nothing that concerning has become an area of dislike.

It was somewhat easy to navigate and had good customer service.

NO group reporting for the challenge groups and no live training features in the app

Hi Karla, Thank you so much for your review and feedback! We are so happy you like the ease of navigating with Trainerize and our Customer Service as well! Good news! We are currently in the process of developing an in-app live-streaming workout feature many more exciting things! (habits, workout of the day, appointments) Stay tuned! :) - Team Trainerize

The exercise builder is my favourite part. I can upload whether it's reps and sets or an interval or a circuit. What I love most about it, is you can upload videos for the client to check if they're not sure. I left trainerize for a year and tried other providers but non compared when it came to actually building a user / client friendly experience.

I would like to be able to run the interval training on the desktop site and not just the mobile app. That way it can also work for clients without compatible phones.

Hey! Thank you so much for your review and feedback :) We are so happy you believe Trainerize provides the best client and user experience for online training. Can you email help@trainerize.com and let us know the types of phones your clients have? We can work on making the app more compatible with them! Appointments is a feature coming soon so stay tuned :) - Team Trainerize

This software is fantastic! I have been a user for the past 7 years and I love it. It makes my life as a coach much easier and way more organized. My clients also enjoy all features such training programs with videos and instructions as well as meal plan with food tracking. Most client connect trainerize with their apple watch and have everything in one place. I noticed my clients and even me are way more accountable to each other and especially those who work online with me.

There’s anything I would sayI don’t like. There’s no app is perfect and sometimes you need to ensure you have the app updated to see changes in your plan. Trainerize is constantly improving and bringing new features.

Trainerize is probably the most affordable option for new trainers. Programming and PROGRESSING workouts is easy enough, as well as organizing your exercise video library. It has a great messaging system and integrates into a lot of other products like Apple Watch, Fitbit, MyFitnessPal, Slack, and they keep adding more. The client gets a daily to-do list with all the things you programmed such as workouts, habits, tracking, cardio, and nutrition.

Although you can create program templates that include workouts, messages, and measurements.... I wish you could "stack" program templates. For example, give a few clients the same workout program but pick and choose which messages get automatically sent (or reschedule ONLY the messages for example). And although Trainerize offers a lot of integrations, I wish they had a membership portal with forms built in. (like PTDisctinction offers)