SpotOn Restaurant Pricing Plan & Cost Guide

SpotOn Restaurant

Restaurant POS for payment processing

4.65/5 (65 reviews)

SpotOn Restaurant Pricing

Starting from: $65.00/month

Pricing model: Subscription

Pricing starts at $65/month, plus a one-time setup fee. Contact SpotOn for more information.

Competitors Pricing

Equip

Pricing model: Subscription

KioCloud

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pomodo POS

Starting from: 99.00/month
Pricing model: Subscription

RentGuruz

Starting from: 50.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Cleantie

Starting from: 45.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

SpotOn Restaurant Pricing Reviews

Pros
  • We have really enjoyed being with SpotOn. The biggest reason we enjoy it is because of the great customer service from [SENSITIVE CONTENT HIDDEN.Kristen B.Read the full review
  • Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.Tim Q.Read the full review
  • I love it, I think it works great for us and I LOVE the customer support and also our sales Rep [SENSITIVE CONTENT HIDDEN.Brittany O.Read the full review
Cons
  • We also have a much higher level of security with this system as we had several fraud chargebacks with our old system.Sheila E.Read the full review
  • The real time feature that allows you to instantly make changes to any platform of the system allows for no lost time which is crucial in a high volume restaurant.Rachael B.Read the full review
  • We have some items on our wish list but no major hiccups or complaints.Ajay N.Read the full review
98%
recommended this to a friend or a colleague

9 reviewers had the following to say about SpotOn Restaurant's pricing:

Anastasia Pirkovic

Capitol Coney and Spot on

Used daily for free trial
Reviewed 2020-02-14
Review Source: Capterra

My overall experience would be with the installation of the new EMV for the credit card chips which went very smooth, the customer support was there to assist in the install plus afterwards. Easy no problems.

Pros
Most liked about the software is the easy transformation to the customer, no problems, very easy to use it tells you what to do, easy to training the employees, excellent customer service 24/7 which we need since we are a diner open 24/7, to implement changes from the back of the house are very easy, do my weekly payroll with ease. Next would be online ordering, great job keep it up.

Cons
The least liked about the software is the pricing, need to less expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bart Davis

Great Experience and Awesome Support

Used daily for 1-2 years
Reviewed 2020-03-19
Review Source: Capterra

The support is award winning in my opinion. Quick responses to early on questions and transparent pricing. Value added 3rd party add one.

Pros
Cloud based with reporting on the cloud. The fact that I can be off premise and have live data and managers app was huge. No contract was impressive and let me know they are with us through good and bad with option to walk away.

Cons
Wish inventory management was more robust or offered within. Not huge issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amanda Batres

Antonio’s

Used daily for 6-12 months
Reviewed 2020-11-13
Review Source: Capterra

The screen is sensitive you have to learn where exactly to click it takes getting used to but does have what we need which is hard to find for a restaurant at this price. Many POS serve retail based clients which doesn’t work for a restaurant with all the modifications and custom orders.

Pros
Integrated with mobile, next day deposit, can manage remotely

Cons
Back office is not user friendly hard to edit menu items, change prices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Rick Jenkins

A True Game Changer

Used daily for 6-12 months
Reviewed 2020-01-30
Review Source: Capterra

Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor. SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.

Pros
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Cons
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Neil Zanni

Great Restaurant Software - Working to be Great Retail Software

Used daily for 6-12 months
Reviewed 2020-11-19
Review Source: Capterra

Having become a SpotOn customer in the middle of a pandemic and seeking to use their restaurant software for a retail store, it had many technical and operational challenges. We were both working in uncharted waters and it was difficult at times. Eventually, SpotOn was able to step up and provide the right level of support to help us. Their support team was always friendly and would frequently escalate matters as they worked to adapt their software for a retail platform. Because changes were instantaneous, we went through a period of incremental changes in order to keep our operation running while adapting the software to our needs. Today, they are proactive in checking on our account and help us quickly when necessary.

Pros
It has online shopping capabilities. In the start of the pandemic, we had to create an online shopping experience in our retail food barn to serve our vulnerable population. SpotOn was there and was competitively priced.

Cons
The customization and setup were initially complicated. There was a steep learning curve for the staff. This was mainly due to our attempt to use restaurant software to run a retail store. But, we made it work with the help of SpotOn support.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Bret Anderson

Glad I made the switch

Used daily for less than 6 months
Reviewed 2020-11-10
Review Source: Capterra

Exellent! Customer service has fixed all issues with one call! I never need to call back or send an email again it has saved me time and MONEY!!!

Pros
Easy to use, great customization, awesome customer service, Sales Rep delivered as promised! Backend of system is easy to use, I have more control over my stores now! Also the add on features of Reserve which I will start using soon, loyalty programs and integrations are a plus!! I love the ability to control overrides on pricing, discounts, voids all from my phone and I can be anywhere!!

Cons
So its more of an inconvenience, in order for my phone to ping for a an override I must logged on, so it becomes a slight issue! Other than that its a great system!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nick Kontalonis

Changed the way I thought about Merchant Services!!!

Used daily for 6-12 months
Reviewed 2020-04-14
Review Source: Capterra

Everything has been awesome. The idea of putting money into our system when ours was functional was a difficult one. But looking back it was just a matter of jumping. I haven't looked back and the money I've saved has more than offset any costs. Honestly though, the service isn't like anything I've seen from a merchant services company before. It'll be interesting to see if the other guys like Toast, Breadcrumb, etc. try to mimic their business model.

Pros
The reporting features are insane. I've been able to create custom subscriptions so that the reports that I love the most are just sent to me every Monday morning. The service is also incredible. Our rep, [SENSITIVE CONTENT HIDDEN], checks in with us regularly just to see how business is going and regularly offers creative ideas of how to increase revenue. It's like having a free in-house business consultant. When COVID-19 hit, [SENSITIVE CONTENT HIDDEN] called us immediately to start walking us through ideas that have kept us open. I also love that the software is cloud-based. I've had servers call me at home with issues that I was able to fix from my couch. HIGHLY recommend!!

Cons
This is the first time that I've actually paid a subscription for POS software so that took some getting over. We had Micros/Upserve before. But once I started utilizing the features that I was paying for I could see the value. Will never go back to the old PC in the back office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ray Villaman

Best Nex Gen POS on the market!

Used daily for 6-12 months
Reviewed 2020-05-14
Review Source: Capterra

It is so refreshing to implement changes and upgrades that take minutes instead of days. We are no longer limited to being physically at the restaurant in order to access reports and data.

Pros
Finally, after 30 years in the restaurant industry, we have a POS system that has taken our operations to the next level. Our initial install (which took one day), was seamless and by far the easiest that we have ever experienced. At the top of our list of why we are true believers in SpotOn, is their amazing support and team. The SpotOn system is easy to use, intuitive for team members, and provides all the critical reporting capabilities. The value proposition of SpotOn Restaurant cannot be beat, and we highly recommend making the switch.

Cons
All of our initial concerns and "needs" were resolved very quickly. My team was so excited about "customizing" our new POS system that we had to push them out of the office and back on to the dining room floor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Davis

Game Changer

Used daily for less than 6 months
Reviewed 2020-04-23
Review Source: Capterra

Spoton has been great from the start from the sales reps presentation to the feedback to the help and just the restaurant industry in general. Our rep had experience in restaurants so he showed us some tricks and shortcuts in creating our menu that was a huge plus for us. He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.

Pros
The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive. He trained 30 employees on site and was available instantly when we had questions. He was there the whole week when we started the product conversion and actually did some free advertising for us to show his support. He made us a believer in SPOTON and that showed us that SPOTON really does partner with their merchants with transparency low rates great reporting and all in all best restaurant point-of-sale on the market we have seen we are a spoton customers for life thank you [SENSITIVE CONTENT HIDDEN] for introducing us to SpotOn Restaurant and all of its capabilities.

Cons
The only thing we really didn’t like about the software is the ability to use digital gift cards on the online ordering but we have we have been made aware that this is on its way in development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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