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Gong.io

Revenue intelligence technology for sales teams

Table of Contents

Is this product right for your business?

Find out with a

Gong.io - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Gong.io overview

Based on 559 verified user reviews

What is Gong.io?

By industry, Gong.io reviewers are most commonly professionals in computer software (38%). The most frequent use case for Gong.io cited by reviewers is call recording (83% of reviewers).

What are the most popular integrations for Gong.io?

The Gong.io integrations most frequently cited by reviewers are: Salesforce Sales Cloud (a CRM product rated 4.9 out of 5 for its integration with Gong.io) and Zoom Workplace (a video conferencing product, 5.0).

Starting price

Alternatives

with better value for money

Pros & Cons

Call Review

Call Transcription

Call Recording

Data Analysis

Navigation

Recording Management

Gong.io’s user interface

Ease of use rating:

4.8

(559)

Gong.io pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(91)

5(465)

What do users say about Gong.io?

By industry, Gong.io reviewers are most commonly professionals in computer software (38%). The most frequent use case for Gong.io cited by reviewers is call recording (83% of reviewers).

Select to learn more

Who uses Gong.io?

Based on 559 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Marketing and Advertising

Financial Services

Others

Use cases

Call Recording

Sales Coaching

Sales Enablement

Speech Analytics

Sales Engagement Platform

Gong.io's key features

Most critical features, based on insights from Gong.io users:

Call recording

4.9

(85)

Recording

4.8

(71)

Reporting/Analytics

4.6

(28)

For sales teams/organizations

4.7

(17)

Call tracking

4.6

(8)

Contextual guidance

4.5

(2)

All Gong.io features

Features rating:

4.7

(559)

Predictive analytics

5.0

(1)

Prospecting tools

4.0

(1)

Engagement tracking

3.8

(4)

Deal management

(0)

Data visualization

5.0

(1)

Data management

5.0

(2)

Sales automation

5.0

(1)

Sales pipeline management

3.0

(1)

CRM

4.5

(2)

Sales trend analysis

5.0

(2)

Communication management

4.0

(1)

Self-Service search

5.0

(2)

Collaboration tools

4.3

(4)

Speech-to-Text analysis

5.0

(2)

Workflow management

5.0

(1)

Trend analysis

5.0

(1)

Business process automation

5.0

(1)

Audio capture

4.5

(2)

Training management

4.7

(22)

Assessment management

4.4

(13)

AI/Machine learning

4.0

(7)

Conversation intelligence

4.6

(8)

Performance management

4.5

(23)

Speech recognition

4.1

(9)

On-Demand recording

4.5

(59)

Content management

4.5

(20)

Scheduled recording

4.7

(48)

Search/Filter

4.7

(6)

Third-Party integrations

4.6

(17)

Natural language processing

4.4

(7)

Call monitoring

4.6

(14)

Performance metrics

4.1

(26)

Call tagging

4.5

(50)

Reporting & statistics

4.5

(12)

Archiving & retention

4.6

(48)

Sentiment analysis

4.2

(10)

Meeting management

4.0

(2)

Onboarding

4.6

(7)

Code-free development

4.9

(7)

Event triggered actions

4.4

(27)

Automatic call distribution

4.0

(2)

Multi-Channel communication

3.7

(3)

Contact management

4.8

(6)

File transfer

4.3

(17)

Dashboard

(0)

Opportunity management

(0)

Personalization

(0)

Pipeline management

(0)

Pipeline reports

(0)

Playbooks

(0)

Process/Workflow automation

(0)

Productivity analysis

(0)

Visual analytics

(0)

Video conferencing

(0)

Real-Time data

(0)

Recommendations

(0)

Reminders

(0)

Role-Based permissions

(0)

Sales activity management

5.0

(1)

Sales onboarding & training

1.0

(1)

Sales reports

(0)

Task management

(0)

Tagging

(0)

Statistical analysis

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable fields

(0)

Correlation Analysis

(0)

Conferencing

(0)

Competitive analysis

(0)

Commenting/Notes

(0)

Chat Transcript

(0)

Call transcription

(0)

Call scripting

3.0

(1)

Call reporting

(0)

Budgeting/Forecasting

(0)

Automatic transcription

(0)

Automatic outbound dialer

(0)

Alerts/Notifications

4.0

(1)

Alerts/Escalation

(0)

Activity tracking

(0)

Activity monitoring

(0)

Activity dashboard

(0)

Notes management

(0)

Natural language search

(0)

Multi-Language

(0)

Mobile app

(0)

Mobile access

3.0

(2)

Labor forecasting

(0)

Keyword filtering

(0)

Interaction tracking

(0)

Integrations management

(0)

Graphical data presentation

(0)

Goal management

(0)

Forecasting

(0)

For call centers

(0)

Feedback management

(0)

Employee scheduling

(0)

Employee coaching tools

(0)

Email templates

(0)

Email management

(0)

Email alerts

(0)

Dashboard creation

(0)

Gong.io awards

Sales Engagement Platform

98/100

Gong.io alternatives

Gong.io

4.8

(559)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.7

Fathom

5.0

(806)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Clari Copilot

4.7

(313)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Outreach

4.4

(308)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Gong.io integrations (131)

Integrations rated by users

We looked at 559 user reviews to identify which products are mentioned as Gong.io integrations and how users feel about them.

Salesforce Sales Cloud

Integration rating: 4.7 (11)

“SF integration ensures we have all the good values coming out from Gong captured and recorded in SF and it is easier to build reports and dashboards from SF. ”

“Making sure that reps and post-sales can click from the Account record to see all old calls is incredibly helpful for gathering context.”

Abhisek P.

Associate Director

1/2

Zoom Workplace

Integration rating: 5.0 (5)

HubSpot CRM

Integration rating: 4.3 (3)

Microsoft Outlook

Integration rating: 5.0 (2)

Google Meet

Integration rating: 5.0 (1)

Webex Suite

Integration rating: 5.0 (1)

Highspot

Integration rating: 5.0 (1)

ZoomInfo Sales

Integration rating: 5.0 (1)

Gong.io support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Training options

Documentation

Live Online

Webinars

Videos

Gong.io FAQs

Q. Who are the typical users of Gong.io?

Gong.io has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What is Gong.io used for?

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong.io's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization. Gong Engage reimagines sales engagement with AI, eliminating redundant tasks, providing accurate CRM data, and personalizing engagement strategies to build a converting pipeline. The Gong data engine enables teams to streamline data management, automate data capture, mapping, and protection across the revenue lifecycle to provide complete customer visibility without manual effort. Gong AI delivers insights based on customer interactions across tech stacks, mapping to business contexts to inform critical decisions. The platform offers a suite of tools tailored for various revenue roles. Sales managers can guide reps to closed-won deals with targeted coaching and accurate pipeline health assessments. Sellers can grow pipelines with personalized engagement at scale. RevOps teams can build best-in-class revenue operations by driving measurable, consistent performance. Enablement professionals can create targeted training and track initiative contributions to revenue growth. Customer success teams can proactively identify churn risks, expansion opportunities, and streamline account handoffs. Gong's comprehensive feature set, integrations, and resources empower revenue teams to unlock their full potential.

Q. What are the benefits of using Gong.io?

The AI-based revenue intelligence platform unifies sales, customer success, and marketing workflows.

Teams can pinpoint risks, identify growth opportunities, and provide actionable insights across the revenue cycle.

Teams can personalize engagement at scale, eliminates redundant tasks, and boosts team productivity.

Q. What languages does Gong.io support?

Gong.io supports the following languages:
English, French, German, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani (Cyrillic), Basque, Bengali, Bosnian (Cyrillic), Bulgarian, Burmese, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Galician, Georgian, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Mongolian (Traditional Mongolian), Nepali, Norwegian (Bokmal), Portuguese, Persian, Polish, Portuguese, Romanian, Russian, Serbian (Latin), Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese

Q. Does Gong.io support mobile devices?

Gong.io supports the following devices:
Android, iPhone

Q. Does Gong.io offer an API?

No, Gong.io does not have an API available.

Q. What level of support does Gong.io offer?

Gong.io offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat