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Smoobu Logo

Cloud-based software for short-term and vacation rentals

Table of Contents

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Smoobu - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Smoobu overview

Based on 195 verified user reviews

What is Smoobu?

By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).

What do users say about Smoobu pricing?

Most reviewers indicate Smoobu offers a strong price-to-performance ratio and is less expensive than other channel managers. Some users say the base price includes many features, but some reviewers find pricing less favorable for multiple listings or regions.

What are the most popular integrations for Smoobu?

The Smoobu integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.8 out of 5 for its integration with Smoobu) and PriceLabs (a revenue management product, 4.9).

Starting price

29usage based /
per month

Alternatives

with better value for money


Pros & Cons

Booking Management

Ease of Use

Guest Communication

Messaging

Smoobu’s user interface

Ease of use rating:

Smoobu pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(17)
3-4(33)
5(145)

What do users say about Smoobu?

By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).

Select to learn more


Who uses Smoobu?

Based on 195 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Real Estate
Leisure, Travel & Tourism
Commercial Real Estate
Others

Use cases

Vacation Rental
Channel Management
Property Management
Hospitality Property Management
Reservations

Smoobu's key features

Most critical features, based on insights from Smoobu users:

Owner statements
Contact management
Channel management
Reservations management
Online booking
Marketing automation
Housekeeping management
Payment processing
Guest experience management
Work order management

All Smoobu features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Alerts/Notifications
API
Availability management
Billing & invoicing
Booking management
Booking notes
Built-in accounting
Calendar management
Calendar sync
Campaign management
Channel analytics
Channel management
Commission management
Communication management
Contact management
Content management
Credit card processing
Credit check
CRM
Customer database
Customer history
Customer management
Customer support
Customizable reports
Customizable templates
Dashboard
Data import/export
Data synchronization
Discount management
Document management
Dynamic pricing
Electronic payments
Email management
Email templates
Employee management
Faculty/Staff management
Financial reporting
For vacation rentals
Front desk management
GDS/OTA integration
Guest check-in/check-out
Guest communications
Guest experience management
Housekeeping management
Incentive management
Inventory control
Inventory management
Invoice management
Lead management
Loyalty program
Maintenance management
Marketing automation
Mobile access
Multi-Channel distribution
Multi-Channel management
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy management
Online booking
Online booking tools
Online payments
Online registration
Opportunity management
Order management
Owner statements
Partner management
Partner portal
Payment processing
Performance metrics
Pipeline management
Point of sale (pos)
Pre-built templates
Price/Margin management
Property management
Rate management
Ratings/Reviews
Real-Time analytics
Real-Time data
Real time editing
Real-Time notifications
Real-Time updates
Referral management
Reminders
Reporting/Analytics
Reporting & statistics
Reservations management
Response management
Review monitoring
Review notification
Reviews management
Room booking
Sales reports
Short/Long term rental
Single property
SMS messaging
Social media integration
Spa/Activity management
Task management
Tax management
Template management
Tenant portal
Tenant tracking
Third party booking
Third-Party integrations
Transaction monitoring
User management
Vacancy management
Website integration
Website management
Workflow management
Work order management

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Smoobu pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional Flex (Beta)

29

Per month

Features included:

  • 0.9% booking fee

Professional Prepaid

35

Per month

Features included:

  • Channel Manager (Availabilities and Rates synchronization of booking portals)
  • Website (connected with your own Domain)
  • Booking System (incl. Stripe & Paypal)
  • Communication Automation
  • Dynamic Guest Guide
  • Guest Management (CRM)
  • Online Check-in
  • Financial Overview, Exports, Statistics and Invoicing
  • Full API Access and Smoobu-Marketplace connection
  • Unlimited Read-Only Accounts included
  • Additional Write-Access Accounts (15€ per additional account per month)
  • Email & Phone Support
  • Integrations access
  • Website Builder
  • New invoicing solution
  • Customer service chat
  • iOS & Android App

Teams Pro+

55

Per month

Features included:

  • E-invoicing included
  • Unlimited Read-Only Accounts included
  • Unlimited Write-Access Accounts
  • Domain setup included
  • Booking System Customization (CSS changes)
  • Prioritized customer support
  • Premium Setup Support Service included (1h)
  • 2 months free trial Dynamic Pricing
  • Two write-access accounts

User opinions about Smoobu price and value

Value for money rating:

Of 26 reviews that provide robust commentary on Smoobu's price and value, mention it in a positive light.

Most reviewers indicate Smoobu offers a very good price-to-performance ratio, with many features and automation options included in the base price. They appreciate that it is less expensive than other channel managers and find it a cost-effective solution, especially for those starting out. Some users say the software provides a complete package at a reasonable price and like that they don’t need to purchase additional packages. However, some reviewers find the pricing less favorable for multiple listings or certain regions, and mention limitations with pricing tools and discount management.

, and

Smoobu integrations (17)

Integrations rated by users

We looked at 195 user reviews to identify which products are mentioned as Smoobu integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.3 (14)

PriceLabs logo
PriceLabs

Integration rating: 4.9 (11)

inteligent pricing has been a game changer for us

IM

Ian M.

Owner

PayPal logo
PayPal

Integration rating: 5.0 (6)

Duve logo
Duve

Integration rating: 5.0 (2)

Turno logo
Turno

Integration rating: 5.0 (2)

I liked the ability to connect this.

Verified reviewer profile picture

Anna K.

Founder and Operator

Smoobu customer support

What do users say about Smoobu customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Smoobu customer support.

A large number of users highlight Smoobu's customer support as fast, friendly, and consistently helpful when issues arise.

Broad user base appreciates the professionalism and expertise of the support team, often noting their proactive and solution-oriented approach.

Widespread user sentiment values the ease of contacting support through various channels, with clear and timely communication.

Frequently reported by users, personalized assistance and detailed guidance during setup and problem-solving make the support stand out.

Support options

Chat
Email/help desk
Faqs/forum
Phone support
Knowledge base

Training options

Live online
Videos
Documentation
Webinars

To see what individual users say about Smoobu's customer support, check out the review snippets below.

“I trialed 3 other softare vendors and Smoobu has the absolute most responsive customer service.”

RA

Rick A.

Owner

“Great service and prompt help from [sensitive content hidden].”

GA

Gary A.

owner

Smoobu FAQs

Q. Who are the typical users of Smoobu?

Smoobu has the following typical customers:
Small Business, Freelancers

These products have better value for money


Q. What is Smoobu used for?

Smoobu is a software that simplifies vacation rental management. Designed for experienced business owners and property managers, Smoobu offers a robust set of features to streamline operations and enhance guest experiences. The platform's Property Management System (PMS) allows users to manage all vacation rentals from a central point, providing an executive summary of key metrics. The integrated Channel Manager synchronizes calendars across multiple booking sites, eliminating the risk of double bookings. Smoobu's Booking Engine enables users to grow direct bookings and revenue by designing and updating a personalized booking system. The Guest Communication tools allow for personalized messaging and scheduled delivery, improving overall guest interactions. Smoobu's Website Builder feature helps users reach more guests by creating a customized website, generating a new revenue stream. The platform also offers a Guest Guide, dynamic pricing adjustments, detailed statistics, and the ability to manage team access, ensuring a seamless and efficient vacation rental operation. With industry-leading integrations and tailored solutions for a variety of property types, Smoobu is the comprehensive software choice for vacation rental businesses of all sizes.


Q. Does Smoobu support mobile devices?

Smoobu supports the following devices:
iPhone, Android, iPad


Q. What level of support does Smoobu offer?

Smoobu offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base

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