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4.6
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465
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3
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What users say
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2500
/user
Per month
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Free trial
Price starts from
3
/user
Per month
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Free trial
Price starts from
335
/user
Per year
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Free trial
Price starts from
18
Per month
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Free trial
Price starts from
59.99
Per year
Pricing model
Free trial
John B.
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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Our organization has been using Duo Security two-factor authentication for years. The entire solution is incredibly reliable. The mobile app works great and is very easy to use. End-users can quickly and easily enroll their own devices via a self-service portal. This is very convenient whenever you get a new phone. Approval notifications can also be sent via phone, text or push. Push notifications are also supported on the Apple Watch. Although it's rarely needed, online support documentation is very robust. The best thing about Duo Security is...it just works, every time.
- User-friendly self-service portal for new device enrollment and management - New account setup is easily done via scanning a QR code - Multiple options for approval codes or notifications including phone, text or push (includes Apple Watch) - Push notifications can be approved directly from the iOS lock screen - Approval is also compatible with Face ID on iOS devices - One-time bypass codes can be used for lost devices or temporary access - Support for Universal 2nd Factor (U2F) security tokens - Great online support and documentation library - Flexible subscription plans with affordable pricing
When using an outdated version of the app, iOS push notifications just stop working without any error message or notification
Samer Y.
Legal Services, self-employed
Used daily for 2+ years
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Overall this software is ideal for any business that wants to limit users on platforms and software. I highly recommend it.
The DUO app and software is quick and easy to use and does what they advertise - they only let in approved users to the platform or software. My work is completely safe and allows my clients to know that their information is handled with caution and is not given to third parties.
I would love the best of their software to be free but at less than five dollars a month per user you can't ask for more really. There is a free version out there for the cost conscious.
Jorge Mario B.
Financial Services, 201-500 employees
Used daily for 1-2 years
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We use Duo to provide better security to our end users and to comply with regulatory requirements. The solution is inexpensive, easy to use and integrate with the existing applications.
Duo is a cheap, flexible solution that allows a company to easily implement MFA on corporate applications.Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with several enrollment methods (automatic, email based, sms based, etc.)- Using the application is easy, it is just a matter of accepting a push, or entering a numeric code.
So far I haven't had any issues with the solution. It was implemented for Office365 and ADFS in less than an hour.
Verified reviewer
Apparel & Fashion, self-employed
Used weekly for less than 6 months
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Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy...
Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.
Krishna D.
Pharmaceuticals, 11-50 employees
Used daily for 2+ years
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We have used Duo for many years. It was easy to implement and has always worked well.
Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.
Karan Preet S.
Accounting, 10,001+ employees
Used daily for 6-12 months
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Easy to use. Allows smooth and detailed authentication of unknown users which protect the company from cyber frauds. Very secured tool by cisco and widely deployed in many organisations. Their application on mobile is also smooth and great. It protects user's data in the safest way
Third party integrations with tools and software in which we want to add MFA or authentication can be hard sometimes due to compatibility issues with this tool. Secondly, there are lots of tools in market which provide similar features and IT security protection in cheaper prices.
Ian S.
Computer Networking, 11-50 employees
Used daily for 2+ years
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The software is great but we have to handhold customers a bit in managing the role out of it
we deploy this for customers and are very impressed with the range od documentation and user guides Duo make available. Duo are very proactive about any outages or issues on their network and seem to resolve these quickly. none have directly affected us
It is slightly expensive, well its not but customers perceive it to be as we have to recharge the licence but they are used to 2FA for free with other services. It's actually reasonable for what it is.
Abhijeet J.
Information Technology and Services, 1-10 employees
Used weekly for 1-2 years
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Helped us with Cyber Security compliance so we can bring our insurance premium down. A big cost saving!
Easy to deploy to multiple machines manually or at once, the admin portal is easy to follow and allow exceptions. Cost is very down to earth!
Sometimes as an MSP, we've a common Support login account and we want to have multiple members in our team authenticate via MFA using their own devices. The product does not give option to do so via the Duo app, although it is possible to have a security code manually used for MFA (which lets us use the product that way).
Michael S.
Information Technology and Services, 5,001-10,000 employees
Used daily for 2+ years
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Overall, this is a great security platform for most organizations. It's user friendly and easily deployable
DUO is an extremely user friendly security software. This is an effective solution that can be implemented at every employee level of an enterprise. Options available with physical tokens or via mobile application make it versatile for any environment.
I haven't come into many issues with DUO and I used several other options on the market. The only drawback is there are more cost effective options available.
Brett C.
Automotive, 51-200 employees
Used daily for 1-2 years
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This has been my go-to for 2FA login. The setup is a breeze and so is the use. If you are looking for an affordable (free) 2FA login (Which everyone will be eventually) this is your app!
I use this software daily to access a large government customer of ours. The sign-on process pushing an accept or deny to my phone with ease. Makes my life very simple for accessing critical websites. I've also used this for 2FA on bitcoin as well.
This product is really as simple as mentioned. You expect or deny sign-in. There is nothing to not like about it.
Hayley R.
Higher Education, 501-1,000 employees
Used daily for 2+ years
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Overall positive. Feels like there's areas of opportunity for the application to be even better.
It did exactly what I needed of it. I'd use it every day to log in to my computer to make sure it's me logging in, to help ensure privacy.
It did nothing else and if I changed phones, there was a bit of an issue in terms of connecting to my account.
jacod michael s.
Research, 11-50 employees
Used weekly for 1-2 years
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DOU was a great choice in everything. Compared to some of the other multi-factor platforms, this is by far the easiest to manage and configure. This product gave the company a clear and clear documentation, which reflected its platform as one of the best. It is the best choice.
It is very good that it is compatible with Apple Watchcon. The design is very intuitive and has an excellent Interfax, you do not need training to use it. In addition, the documentation they provide is well written. Support is quick answer any question. The end-user experience is very simple and easy. The product works and they have given us great support by bringing systems online. DOU is the best product I found in the market.
I'm just saying it's expensive. It is the only bad thing that this product has. I think we are getting all the quality we want ... DOU is necessary for the company and I do not regret using it.
Dave T.
Higher Education, 5,001-10,000 employees
Used daily for 1-2 years
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Overall good. Seems like good security. I’ve never had any bad issues or complaints.
We use this for two factor I’d for work apps. It’s nice. I like the layout and the ability to customize adding our logos and all. It really is similar to other apps though.
It’s really finicky when I have low phone signal compared to others. Seems to sign out too quickly and require many sign ins when using multiple University apps off campus. Wish there was a one and done solution.
Akanksha R.
Apparel & Fashion, 1,001-5,000 employees
Used daily for 2+ years
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Amazing
1- Better Authentication 2-Passwod Management 3-Password Sharing 4-Reliable
1-Bit Expensive 2-Analytical could be better
Colin A.
501-1,000 employees
Used daily for 6-12 months
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I like that I know the services Duo is protecting are actually being protected and nobody is going to be logging into my accounts. I like how you can click on the SAVE FOR 30 DAYS button on a specific device so you don't have to get permission every time.
I get my Duo security access on my phone which is nice because I have my phone with me most of the time. However, on a few occasion I haven't had my phone with me and then I'm not able to log into my stuff. ANNOYING!
James P.
Civil Engineering, 11-50 employees
Used daily for less than 6 months
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I am very pleased with Duo Security so far. I've been able to use MFA for both online and offline applications and never had an issue. I'm glad to know our logins are secure and protected!
The ease of deployment and quick integration essentially allowed our company to switch over to Duo MFA "overnight," and it hasn't disrupted our workflow at all. If anything, the customer support and superior product have made us all more confident that our work was protected and that we were meeting modern standards for privacy and security.
The only downside - and it's inherent to MFA in general - is making sure my phone or other device is nearby when I log on. But I've become used to that since adopting and now it's second nature!
Judtih N.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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It's fast and works well with multiple options to authenticate. The free version is great too for what it provides but long term it may prove to be too expensive for us.
It does what it's supposed to do with an easy management interface. The ability to upload users via csv is really helpful too.
We really want the ability to prompt users to enroll if they are not already, but let them bypass if they want to login using the site/app directly. Currently this isn't a policy that we can set. You either have to force or allow bypass all together. Can be pricey as well when compared to alternatives like Google.
Karambir Singh K.
Nonprofit Organization Management, self-employed
Used monthly for less than 6 months
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I am happy with the product. I wasn't having problems with hacking before so it's hard to compare whether it is truly more secure, but one can't be too sure these days. The support team helped me figure out some issues I was having the initially prevented installing the plugin. Since then, it's been smooth sailing.
I like that I can add an additional login step to protect my WordPress installation from intruders.
The interface is a little clunky and I find it a bit confusing to actually login. They could probably smooth things to make it easier to use.
Ceclina C.
Higher Education, 1,001-5,000 employees
Used monthly for 1-2 years
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The remember me option - is makes it convenient for me to log on without duo verifying each time
In low service areas (service and wifi), the notification for duo verification is slow to come.
Verified reviewer
Computer Software, 1,001-5,000 employees
Used weekly for less than 6 months
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Easy of use is by far the best trait of the software
Perhaps pricing could be a con but none other at this time.
Verified reviewer
Arts and Crafts, self-employed
Used other for less than 6 months
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this is great for Federal,state,and local municipalities etc...
I like the affordable prices,and layout.
no difficulty here,very simple to learn.