Duo Security Pricing Plan & Cost Guide

Duo Security

User identity verification & device vulnerability discovery

4.65/5 (297 reviews)

Duo Security Pricing

Starting from: $3.00/month

Pricing model: Free, Subscription

Free Trial: Available

30-day free trial, no credit card required.

Personal - for on-premise apps; up to 10 users: free

Business - for on-premise apps: $1 per user per month

Enterprise - for on-premise and cloud apps: $3 per user per month

Platform: $6 per user, per month

Competitors Pricing

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GoAnywhere MFT

Starting from: 1995.00
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OneLogin

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Dashlane for Business

Starting from: 5.00/month
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Duo Security Pricing Reviews

Pros

  • I like the simplicity of the multifactor authentication process. It was easy to deploy on our phones and works perfectly each day.Samantha R.Read the full review
  • We needed a good solution to increase our security for signing onto our server, and Duo is great for that.Verified ReviewerRead the full review
  • The app is very easy to use and allows you different options on how you would like to dual authenticate your login. The speed and reliability of this app are great as well.Rachel C.Read the full review

Cons

  • They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so.Krishna D.Read the full review
  • The downside is that it gets really annoying after a while. All the texts, confirmations, multiple logins, etc. get overwhelming when you just want to check something really quick.Lia M.Read the full review
  • The only real downside to Duo is that each employee has to install it on their personal smartphone, and some people don't like that.Verified ReviewerRead the full review
98%
recommended this to a friend or a colleague

11 reviewers had the following to say about Duo Security's pricing:

Anonymous

Dou.!

Used occasionally for less than 6 months
Reviewed 2020-04-13
Review Source: Capterra

this is great for Federal,state,and local municipalities etc...

Pros
I like the affordable prices,and layout.

Cons
no difficulty here,very simple to learn.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Very easy to use!

Used weekly for less than 6 months
Reviewed 2019-07-23
Review Source: GetApp

Pros
Easy of use is by far the best trait of the software

Cons
Perhaps pricing could be a con but none other at this time.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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John B.

Two-factor authentication that just works!

Used daily for 2+ years
Reviewed 2019-09-30
Review Source: Capterra

Our organization has been using Duo Security two-factor authentication for years. The entire solution is incredibly reliable. The mobile app works great and is very easy to use. End-users can quickly and easily enroll their own devices via a self-service portal. This is very convenient whenever you get a new phone. Approval notifications can also be sent via phone, text or push. Push notifications are also supported on the Apple Watch. Although it's rarely needed, online support documentation is very robust. The best thing about Duo Security is...it just works, every time.

Pros
- User-friendly self-service portal for new device enrollment and management - New account setup is easily done via scanning a QR code - Multiple options for approval codes or notifications including phone, text or push (includes Apple Watch) - Push notifications can be approved directly from the iOS lock screen - Approval is also compatible with Face ID on iOS devices - One-time bypass codes can be used for lost devices or temporary access - Support for Universal 2nd Factor (U2F) security tokens - Great online support and documentation library - Flexible subscription plans with affordable pricing

Cons
When using an outdated version of the app, iOS push notifications just stop working without any error message or notification

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ceclina C.

Duo Security Review

Used monthly for 1-2 years
Reviewed 2020-04-09
Review Source: Capterra

Pros
The remember me option - is makes it convenient for me to log on without duo verifying each time

Cons
In low service areas (service and wifi), the notification for duo verification is slow to come.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Ian S.

Easy to use, lots of product information

Used weekly for 1-2 years
Reviewed 2021-03-04
Review Source: Capterra

We needed an MFA system for hosted remote desktops that also worked with Remote Apps. Duo works perfectly

Pros
Duo provide a huge plethora of documentation to help sell and deploy their security Good communication about outages Good value for money

Cons
While I complimented that there was good communication about outages, there does seem to be a lot of outages. these may be small outages concerning one part of the system in certain geographical regions, but it does make you worry

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Judtih N.

Works well and easy to integrate

Used weekly for 6-12 months
Reviewed 2020-03-31
Review Source: Capterra

It's fast and works well with multiple options to authenticate. The free version is great too for what it provides but long term it may prove to be too expensive for us.

Pros
It does what it's supposed to do with an easy management interface. The ability to upload users via csv is really helpful too.

Cons
We really want the ability to prompt users to enroll if they are not already, but let them bypass if they want to login using the site/app directly. Currently this isn't a policy that we can set. You either have to force or allow bypass all together. Can be pricey as well when compared to alternatives like Google.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Dave T.

It’s good.

Used daily for 1-2 years
Reviewed 2020-10-21
Review Source: Capterra

Overall good. Seems like good security. I’ve never had any bad issues or complaints.

Pros
We use this for two factor I’d for work apps. It’s nice. I like the layout and the ability to customize adding our logos and all. It really is similar to other apps though.

Cons
It’s really finicky when I have low phone signal compared to others. Seems to sign out too quickly and require many sign ins when using multiple University apps off campus. Wish there was a one and done solution.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Brett C.

2FA King

Used daily for 1-2 years
Reviewed 2021-08-24
Review Source: Capterra

This has been my go-to for 2FA login. The setup is a breeze and so is the use. If you are looking for an affordable (free) 2FA login (Which everyone will be eventually) this is your app!

Pros
I use this software daily to access a large government customer of ours. The sign-on process pushing an accept or deny to my phone with ease. Makes my life very simple for accessing critical websites. I've also used this for 2FA on bitcoin as well.

Cons
This product is really as simple as mentioned. You expect or deny sign-in. There is nothing to not like about it.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Michael S.

Easy To Use

Used daily for 2+ years
Reviewed 2020-11-28
Review Source: Capterra

Overall, this is a great security platform for most organizations. It's user friendly and easily deployable

Pros
DUO is an extremely user friendly security software. This is an effective solution that can be implemented at every employee level of an enterprise. Options available with physical tokens or via mobile application make it versatile for any environment.

Cons
I haven't come into many issues with DUO and I used several other options on the market. The only drawback is there are more cost effective options available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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jacod michael s.

DUO is a great choice, although this is not the cheapest solution.

Used weekly for 1-2 years
Reviewed 2018-07-18
Review Source: Capterra

DOU was a great choice in everything. Compared to some of the other multi-factor platforms, this is by far the easiest to manage and configure. This product gave the company a clear and clear documentation, which reflected its platform as one of the best. It is the best choice.

Pros
It is very good that it is compatible with Apple Watchcon. The design is very intuitive and has an excellent Interfax, you do not need training to use it. In addition, the documentation they provide is well written. Support is quick answer any question. The end-user experience is very simple and easy. The product works and they have given us great support by bringing systems online. DOU is the best product I found in the market.

Cons
I'm just saying it's expensive. It is the only bad thing that this product has. I think we are getting all the quality we want ... DOU is necessary for the company and I do not regret using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Krishna D.

Beware! Customer service has been non-existent following Cisco acquisition

Used daily for 2+ years
Reviewed 2020-03-10
Review Source: Capterra

Pros
We have used Duo for many years. It was easy to implement and has always worked well.

Cons
Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

Rating breakdown

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Ease of use
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Customer support

Likelihood to recommend: 0/10

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