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Detrack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A feature-rich, cost-effective delivery management platform
Table of Contents
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Detrack - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Detrack overview
What is Detrack ?
Features at a glance:
- Create, manage and dispatch jobs
- Plan and optimise routes
- Track drivers in real-time
- Get live job updates
- Capture proof of delivery
- Create automated, branded customer comms - SMS, WhatsApp and email
- Create digital vehicle inspections
- Get actionable data insights
- Configure workflows, fields and naming conventions
- Secure data store - up to 5 years
- Rate cards for 3PLs
All subscriptions include:
- Manager dashboard and mobile app - where managers and dispatchers can access all tools and stay up-to-date in real-time
- Driver mobile app - an easy-to-use interface to complete vehicle checks, receive and complete jobs and capture proof of delivery
- Scanner app - sort and manage parcels with ease
Integrations:
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly. Orders sync automatically. Customers get notified instantly. Drivers receive jobs in real-time.
Some of our most popular native integrations include Shopify, WooCommerce, Xero, MYOB and Twilio. The Detrack API and Detrack Connect middleware are also available at no extra cost on all our plans, so that all your systems can be connected and talk to each other.
Our customers:
No matter your industry, if you deliver goods or need to track your vehicles in real-time, Detrack will get you moving in the right direction. We have been playing a part in the success of fleets large and small for over 10 years and some of our customers include:
- E-commerce and retailers
- Construction and building suppliers
- Logistics and distribution providers
- Food and beverage suppliers
- Automotive specialists
- Field services and trades
Test drive all features for free:
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
Key benefits of using Detrack
- Eliminate manual dispatch processes
Remove manual processes and focus on growing your business with easy-to-use job allocation, route planning, and dispatching tools.
- Real-time visibility of your entire fleet
See exactly where every driver is and track job progress as it happens. Make informed decisions on the fly and respond to changes without endless phone tag.
- Simplified, predictable pricing
Choose a feature-rich plan that’s right for you and deliver with the confidence of predictable monthly or annual billing.
- Keep customers in the loop
Reduce ‘Where's my order?’ calls with automated SMS, WhatsApp and email notifications. Create branded customer communications, tracking links, and proof of delivery.
- Up and running in under an hour
No complex setup, expensive hardware, or lengthy training. Most businesses are fully operational within their first day, and often within an hour.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Assistance
Oversight
Coordination
Detrack ’s user interface
Detrack pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Detrack ?
Users report Detrack offers helpful and responsive customer support, with many finding assistance prompt and effective when issues arise. They appreciate the ease of use, but some mention occasional delays in support response and feel there is room for improvement in communication and system features.
Reviewers say Detrack simplifies delivery and driver management, making it easy to track deliveries, manage pickups, and monitor drivers in real time. They find the system intuitive for both managers and drivers, though some note challenges with certain delivery logic, reporting, and the need for more advanced driver management options.
Select to learn more
Who uses Detrack ?
Based on 91 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Detrack 's key features
Most critical features, based on insights from Detrack users:
All Detrack features
Features rating:
Detrack awards
Detrack alternatives
Detrack
Starting from
26
/user
Per year
Spoke
Starting from
200
Per month
Samsara
Starting from
No pricing info
Quickbase
Starting from
35
Per month
Detrack pricing
Pricing plans
Pricing details:
Enterprise Plan
No pricing info
User opinions about Detrack price and value
Value for money rating:
To see what individual users think of Detrack 's price and value, check out the review snippets below.
Anne D.
Proprietor
chuck s.
office manger
Detrack integrations (22)
Detrack support options
Typical customers
Platforms supported
Support options
Training options
Detrack FAQs
Detrack has the following pricing plans:
Starting from: $26.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Detrack ?
Detrack has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Detrack support?
Detrack supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Latvian, Malay, Portuguese, Spanish, Thai, Vietnamese
Q. Does Detrack support mobile devices?
Detrack supports the following devices:
Android, iPad, iPhone
Q. Does Detrack offer an API?
Yes, Detrack has an API available for use.
Q. What other apps does Detrack integrate with?
Detrack integrates with the following applications:
MYOB Business, CartonCloud, Adobe Commerce, BulkSMS, WooCommerce, AfterShip, WhatsApp, Zapier, Monkedo, Squarespace, Vonage Business Communications, Ecwid, QuickBooks Online, 8x8 Contact Center, Twilio, Xero, MachShip, BigCommerce, viaSocket, Shopify
Q. What level of support does Detrack offer?
Detrack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
