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Kajabi
5
140
4
52
3
23
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based content marketing platform
Table of Contents
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Kajabi - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Kajabi overview
Based on 229 verified user reviews
What is Kajabi?
By industry, Kajabi reviewers are most commonly professionals in e-learning (15%). The most frequent use case for Kajabi cited by reviewers is email marketing (43% of reviewers).
What do users say about Kajabi pricing?
Some reviewers find Kajabi’s all-in-one tools justify the cost if they replace other software, and users appreciate the 30-day free trial. However, many reviewers feel the pricing is high, restrictive, and a barrier for smaller budgets.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Course Creation
Funnels and Landing Pages
Pricing
Integrations
High cost for small businesses
Kajabi’s user interface
Kajabi review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.2
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Kajabi?
Reviewers indicate Kajabi is valued for its all-in-one platform, making course creation, marketing, and website management convenient and efficient. They find the interface visually appealing and user-friendly, with integrated tools for email marketing, payments, and customer management. They appreciate ongoing feature updates and seamless integrations, which reduce the need for multiple external tools. Some highlight strong community and marketing features, though a few feel community engagement options are limited.
Users report the pricing is a significant drawback, especially for beginners and small businesses, as it is higher than many competitors. They say the learning curve can be steep, and some find customer support inconsistent or slow to resolve technical issues.
Select to learn more
Who uses Kajabi?
Based on 229 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kajabi's key features
Most critical features, based on insights from Kajabi users:
All Kajabi features
Features rating:
Kajabi alternatives
Kajabi
Starting from
89
Per month
Omnisend
Starting from
16
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Constant Contact
Starting from
12
Per month
Kajabi pricing
Pricing plans
Pricing details:
User opinions about Kajabi price and value
Value for money rating:
Of 54 reviews that provide robust commentary on Kajabi's price and value, mention it in a positive light.
Reviewers indicate that Kajabi offers a comprehensive suite of tools under one platform, which some users feel justifies the higher price, especially if they can eliminate other subscriptions. Users appreciate the availability of a 30-day free trial, which allows them to fully assess the platform before committing, though some wish there were a free version rather than just a trial. Some reviewers find the price-performance ratio fair, particularly for established businesses able to leverage all features, and note that recent pricing adjustments have made it more affordable than before. However, many users report that Kajabi is significantly more expensive than similar platforms, making it challenging for small businesses, non-profits, or beginners to justify the cost. They say the pricing structure can be aggressive, especially for those with few contacts or products, and express frustration at needing to upgrade for more offerings. Some users feel that the cost is only worthwhile if all features are utilized, while others resent paying for features they do not need. Reviewers frequently mention that the lack of a free subscription plan and the high entry price are major drawbacks.
, and
Kajabi integrations (12)
Integrations rated by users
We looked at 229 user reviews to identify which products are mentioned as Kajabi integrations and how users feel about them.
Integration rating: 4.5 (12)
Integration rating: 4.9 (10)
“....................”
Rajesh S.
Assistant Branch manager
Integration rating: 4.8 (9)
“We have a PP account but not a Stripe account. My rating with the PP integration has more to do with the checkout process that PP requires which has become a bit cumbersome and was frustrating to several of our bidders (esp to older individuals)”
LA N.
Volunteer, Chair of Silent Auction Committee
Integration rating: 4.6 (8)
“Easy to setup and use as a new user.”
Kyla B.
Personal trainer and private caregiver
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
Kajabi customer support
What do users say about Kajabi customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kajabi customer support.
A fair number of users describe Kajabi's customer support as friendly, responsive, and highly helpful when learning the platform.
A number of users report slow response times, difficulty reaching support, and inconsistent quality or effectiveness of assistance.
Support options
Training options
To see what individual users say about Kajabi's customer support, check out the review snippets below.
“Customer service is top notch - quick response and through answers.”
Nicole C.
Assistant farm manager
“Most of their customer service reps are outsources and I've had over 20 conversations that led to me being extremely frustrated as they often did not have the critical thinking skills or just was too unmotivated to help the situation.”
BONNIE K.
OWNER
Kajabi FAQs
Kajabi has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What is Kajabi used for?
Kajabi is a content marketing system that offers individuals and SMBs a single and centralized platform from which to sell, market and deliver product content. Incorporating customizable themes, a landing page builder and video hosting as well as integrated payments and an interactive in-course message board, Kajabi aims to provide users with a comprehensive yet user-friendly content marketing solution. With Kajabi, users can create digital products such as online courses, membership sites and training portals efficiently and effectively. In order to build engaging and aesthetic product content, users can produce customizable themes, add file downloads, stream videos and upload images and audio. Users can also bring all of their products together onto one website using one login, a custom URL and an integrated blog to help acquire subscribers. Further to digital content creation, Kajabi facilitates sales, marketing and customer engagement. Since Kajabi integrates with Stripe, users can receive straightforward electronic payments. To simplify marketing strategies, Kajabi enables users to build custom forms and landing pages easily. Users can also can send email broadcasts and then track their performance with Kajabi’s email analytics. Kajabi supports a number of built-in integrations with applications such as MailChimp, Infusionsoft and Google Analytics, enabling users to manage their online products and share their digital content seamlessly.
Q. What level of support does Kajabi offer?
Kajabi offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
