Kajabi Reviews

I am new to Kajabi. My wife just switched her website over from WordPress and I helped her with transferring a bunch of blog entries. I could not believe how much easier it is than WordPress. Everything is so user-friendly, the photos and videos upload and automatically compress, and the layout stays the same. You can't mess it up.

You can't customize the website as much as you can with WordPress but honestly, for what we do, it's not needed. It's also a little pricey but when you consider that you can run online programs (my wife does), host your website and blog, have emails, and more, it's really pretty reasonable.

I love that with Kajabi, you have the ability to build all the basics in one location. You can create free content and publish via podcast, email marketing, blog, and website, and also have exclusive content, trainings, etc. behind the pay wall. It is all-in-one for basic use. A new online business owner can dive into Kajabi and have pretty much all the basic tools they need. I also love the automations built in to Kajabi.

The biggest con I have heard from others is pricing prior to a new business generating steady income. However, Kajabi occasionally offers longer than normal trials that can help business owners hit the ground running. In the big picture, it is more streamlined than and comparable to linking together other platform options to achieve all of the same services as Kajabi. Kajabi makes it simple, so the price seems well justified.

I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.

It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!

It's easy to learn, setup and manage. It has all the features I could think of for my online video training courses and I love the unlimited amount of Landing Pages.

It doesnt have an option currency to be based on the country of payment; it has only PayPal and Stripe but they are changing this at the moment (June 2021) and there are no smart Quiz forms, where the outcome results depends on the answers selected on each question

That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money. When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution. It saved me lots of time and money.

Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement. Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.

The implementation and migration to kajabi was very easy, allowing us to quickly put our courses on sale and integrate our teams from different countries

There are some limitations regarding reporting, especially regarding email marketing.

Kajabi offers many course creation tools to design online classes or trainings from scratch. For example, there's a course creation tool that allows you to create classes, videos, and other digital tools for content. Here's the best part - once your class or training is created, there's lead generation, product launch tools, and webinar funnels to use for marketing it. What is great about Kajabi is the seamless automation to build your product, sell, and manage purchases. It is truly an all in one tool!

Unfortunately, there is no free subscription plan. So, you may not benefit from purchasing a plan if you will not use Kajabi on a regular basis. Although, there's a 14-day free trial available to test drive the product to see if it's a good fit for you.

Kajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.

More and more modules of the whole platform fall behind or even way behind competition. Add to that, that some building blocks become completely unusable, when you reside in Europe. Just one example with a huge business impact: E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant. We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier. Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.

I love using Kajabi compared to Leadpages, mostly because Kajabi has a less-complex WYSIWG editor. Overall it's fine.

Myself and my team dislike that some tasks seem unnecessarily repetitive, such as adding in yes/no to assessments.

I liked that it is an all-in-one solution. Once you figure out how to navigate around the platform, you begin to see that you really don't need other software solutions in order to offer basic, elegant, online courses.

For the cost (which is nothing t sneeze at), I was left expecting more. When you buy a Lexus you expect higher quality components than when you buy a Toyota...and there's nothing wrong with a Toyota; I had one for close to 20 years! Specifically to Kajabi, I felt that the contact management module (called "People" in Kajabi) was weak. Most all free versions of marketing software (think MailChimp)...

Read more

It's an amzing all-in-one tool which I use for my courses and memberships. Memberships work wonderfully in Kajabi.

The price can be expensive for newbies. But it is definitely worth it, you would only need Kajabi to run your whole business.

Kajabi looks professional, is easy to use, and has all the marketing and business tools you need in one place.

I don't need most of the marketing features right now, so I'm paying a lot more for my website than I would like. Since I can't sell physical products, I have to use Shopify - this is frustrating and time-consuming. I absolutely love the friendly customer service agents, but they can't solve technical issues quickly. It can take several days, which isn't acceptable when your customers expect your site to function seamlessly. I'm probably going to have to move to another company because I need to be able to solve problems immediately, but it looks like I won't be able to transfer my content since I built it on their site with their templates.

This is a very good platform for the coaching industry. Between managing leads, creating emails, creating landing pages, and charging for products, it all works great.

I’m realizing I personally need less and less, so the price point can sometimes be high for me to just utilize a landing page. But that’s really a personal issue.

We wanted to offer online classes. Kajabi has a lot of features that add to the online classes like marketing and payment. Our main concern was giving the students the content. We easily added audio and video to the course. Payments worked smoothly with Stripe and has many options to customize the price and discounts. It keeps track of the students in an easy way. The best part of Kajabi is the helpful and welcoming support. They really go the extra mile and are patient. Their caring attitude helped me setup the custom domain. Customer support makes Kajabi one of the best choices.

It does not have an attendance system. Even though it does have quizzes/surveys, tracking attendance will require extra manual work. The price is high (about $120/month) but if you have a hundred students every month, then price is not an issue. You can customize the look and use the templates.

One stop platform Good for advance course creator

Difficult for beginner and not tech savy Template Not much option, and the one provide is not eye catching. For first launch course not recommended.

They have the "onboarding a new customer" process down. From the training to the welcome video from the founder, they do make you feel like you have made a good choice right from the start.

I have been creating digital courses since 2010. Before tools like this existed, I used WordPress and WishList, then as the software tools started rolling out, I was looking for an option to move my courses and some clients. Unfortunately, Kajabi is straight out of the box with very little ability to customize. They promote that you can customize "under the hood" but that isn't really true. I did a full 2-week trial and even connected my subdomains to try to get going and I was disappointed.

I love how design-based Kajabi is. You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support. Kajabi is constantly working to improve and I believe in this product despit the many others like Thinkific, Podia and other platforms I have researched.

The community feature is really lacking, so with how expensive Kajabi is, it was tough to decided to use Mighty Networks to host my community for my class. But I also have faith that they will improve this part of their platform too over time and I look forward to returning to Kajabi for that so that all parts of my biz can be integrated in one platform!

I love that its a full CRM and EDM and Coaching program all in one.

The customer service has let me down a bit. I'm a "one man band" and I need support so when that is lacking or they let me down it can really hold me back.

This product offers ease for companies that have multiple products needing to have portal access where they can house information, webinars, calendars, etc. Super easy to use. Clients love that they can go to one place to access all the info they need.

You can't company a project and all it's contents into a new project. You have to manually add it all over again.

Comprehensive integration of the features an infoproneur wants

- Landing page creation is not intuitive and very restrictive. Not nearly as easy as Unbounce's WYSIWYG. Cannot drag and drop CTAs. Not much of an improvement on MailChimp. - Onboarding is terribly annoying with a blinking green "3" in the upper left that won't go away unless you follow a linear series of steps that didn't align with what I wanted to do. I wanted to build a landing page, not a product, but Kajabi somehow thinks it knows what I want to do better than I do.

I really appreciated the look of Kajabi products. Many people can design out the site and make it look very professional.

There are sevearl: 1. Monthly $100+ cost. 2. No ability to hid the comments from certain folks. One course I had was all about sharing their vulnerabilities. There was no way to hide JUST THAT ONE person's comment and make it their own journal process. Instead it was an all or nothing type of ordeal. All comments shown, or no comments. 3. Their chats are horrible. Most of their customer service...

Read more

I love that Kajabi has the 3 most important features all under one roof: (1) MailChimp-like marketing; (2) Payments and Membership management; and (3) Courseware All 3 are highly usable, feature rich, and have an overall consistent UI / UX.

Well, like any broad-based platform, its not as "deep" as you might want in any given area. During startup we'd say "oh, just do X like we did in Mailchimp" only to find that "X" was not an option in Kajabi. I recall trying to move from MailChimp. We had a large list. Kajabi only allowed us to import 500 names at a time. Also, "PIPELINES" is a very un-intuitive concept. Super powerful, but also darn confusing.

Honestly, Kajabi is a powerful tool for courses, emails, website management, memberships, and just anything and everything along these lines. I started using Kajabi as a course platform for offering education to my audience and nurturing them...and later, we started using it as a company. Customer support is great as well and we didn't have any issues performance-wise.

The differentiator was pricing. When there are other tools (say Systeme or Landingi) offering similar (and more) solutions for a very low and affordable price, Kajabi needs to rethink its pricing model. I'd not recommend Kajabi to people who are just starting out with an online business plan.

I am in love with the overall ease of using the platform. My client using Kajabi to upload her courses. She has been able to determine which aspects of her account I am able to have access to. The ability to add tags to filter customers/students is a nice feature as well. You can set it to alert you when there is a failed payment, or to which coupon codes they used, helping you track the progress.

The only complaint I have is that Kajabi and Stripe do not always communicate. We have run into instances where a client canceled their account and was still charged by stripe after their cancellation.

Good features - long time user but service has declined horribly

Customer Service has decline terribly - over an hour and no resolution to a simple problem.