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Noterro
5
487
4
127
3
9
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A clinic app designed for tech-savvy health practitioners.
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Noterro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Noterro overview
Based on 626 verified user reviews
What is Noterro?
Noterro is a massage therapy solution offering key features such as confirmations/reminders, appointment scheduling, appointment management, SOAP notes, and online booking, among others.
Who uses Noterro?
By industry, Noterro reviewers are most commonly professionals in health, wellness and fitness (70%). The most frequent use case for Noterro cited by reviewers is massage therapy (73% of reviewers).
What do users say about Noterro pricing?
Most users consider Noterro highly affordable and appreciate its flexible pricing, especially for solo practitioners and small businesses. Most reviewers indicate that essential features are included in basic plans, though some users say extra costs for specific features can be inconvenient.
What are the most popular integrations for Noterro?
The Noterro integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.6 out of 5 for its integration with Noterro), Square Payments (a payment processing product, 4.6), and Square Point of Sale (a payment processing product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Features
Patient Records
Customer Support
Complex payment and billing features
Performance and usability frustrations
Noterro’s user interface
Noterro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about Noterro?
Noterro is a massage therapy solution offering key features such as confirmations/reminders, appointment scheduling, appointment management, SOAP notes, and online booking, among others.
Select to learn more
Who uses Noterro?
Based on 626 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Noterro's key features
GetApp's analysis of 217 verified user reviews collected between August 2021 and October 2024 identifies Noterro's most critical features and summarizes user sentiment about those features.
Users report that Noterro's appointment scheduling capabilities are intuitive and easy to navigate. They find it valuable for preventing overlaps and double bookings, and appreciate the flexibility of scheduling via app or website. Reviewers indicate that it allows for easy customization of services and scheduling for both clients and staff. They say it integrates well with their daily operations, although some mention the setup can be time-consuming and it lacks integration with Google for increased conversions. Of the 64 Noterro users who gave detailed accounts of their use of Appointment Scheduling, 97% rated this feature as important or highly important.
Kristi T.
Licensed Masdage Therapist, Certified Medical Massage Practitioner
Ryan B.
Chiropractor
Tace S.
Owner Operator
Reviewers appreciate Noterro's confirmations and reminders capabilities, highlighting the ability to customize messages for emails and texts. They find the automated reminders valuable for reducing no-shows and late cancellations. Users report that clients appreciate the consistency and reliability of reminders, and they like the options for sending reminders via text, email, or phone call. Some reviewers mention the extra cost for SMS reminders and wish for more personalization options. Of the 61 Noterro users who gave detailed accounts of their use of Confirmations/Reminders, 97% rated this feature as important or highly important.
Users report that Noterro's appointment management capabilities make it easy to book, move, and edit appointments. They appreciate capabilities like tracking staff actions, managing cancellations, and avoiding double bookings. Reviewers indicate that it simplifies managing appointments within the calendar and allows for easy client self-management. They find it helpful for organizing schedules and integrating personal and professional calendars, although some wish for additional capabilities like tracking cancellations versus no-shows. Of the 68 Noterro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.
Reviewers indicate that Noterro's scheduling capabilities are easy to use and streamline the process of creating and managing schedules. They find it valuable for allowing multiple locations, customizing schedules, and integrating with personal calendars. Users report that it helps avoid overbooking and double booking, and they appreciate the ability to block off time without canceling the entire day. Some reviewers mention a desire for additional capabilities like tracking client cancellations and no-shows. Of the 55 Noterro users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.
See related user reviews
Becky T.
RMT
Jamie L.
Owner
Marla G.
OMT
Rebekah S.
Registered Massage Therapist
Users report that Noterro's SOAP notes capabilities are easy to navigate and helpful for documenting client treatments and progress. They appreciate capabilities like shortcut word input, visual diagrams, and tagging specific areas of the body. Reviewers indicate that it saves time compared to manual note-taking and other EMR platforms. However, some users wish for more customization options and find the current setup tedious for detailed charting and assessments. Of the 66 Noterro users who gave detailed accounts of their use of SOAP notes, 92% rated this feature as important or highly important.
Reviewers appreciate Noterro's online booking capabilities, noting that it is easy for clients to use and frees up administrative time. They find it valuable for allowing clients to book at their convenience and reducing phone tag. Users report that the booking portal is customizable and integrates well with their practice. Some mention a desire for integration with Google and additional options for creating different service menus. They say clients prefer the online booking option for its convenience. Of the 87 Noterro users who gave detailed accounts of their use of Online Booking, 86% rated this feature as important or highly important.
See related user reviews
Kim V.
Owner
Kazimea S.
counsellor
Jessica M.
Massage therapy
Aaron M.
Manager
All Noterro features
Features rating:
Noterro alternatives
Noterro pricing
Pricing plans
Pricing details:
User opinions about Noterro price and value
Value for money rating:
To see what individual users think of Noterro's price and value, check out the review snippets below.
Anna R.
Physical Therapist
Hannah E.
Owner
Noterro integrations (7)
Integrations rated by users
We looked at 626 user reviews to identify which products are mentioned as Noterro integrations and how users feel about them.
Integration rating: 4.5 (52)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 4.6 (50)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.7 (41)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 4.4 (36)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.
Owner
Integration rating: 5.0 (4)
Noterro customer support
What do users say about Noterro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Noterro customer support.
A significant portion of users highlight Noterro's customer support as prompt, responsive, and quick to resolve issues.
Broad user base appreciates that support staff are knowledgeable, helpful, and willing to walk users through solutions.
Widely noted by reviewers, customer service actively listens to feedback and often implements user suggestions into updates.
Frequently reported by users, support is easily accessible via multiple channels, including calls, emails, and webinars.
Support options
Training options
To see what individual users say about Noterro's customer support, check out the review snippets below.
“Everyone is extremely helpful and quick at resolving issues, answering questions and are willing to accept feedback on current functions and functions that would be great to have added.”
Kristin R.
Registered Massage Therapist, Owner
“I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.”

Jessica M.
Registered Massage Therapist
Noterro FAQs
Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice. Noterro runs securely in the cloud and makes use of elastic infrastructure which scales up and down as needed, allowing cost savings which are passed onto you.
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