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Square Online
Website designing tool for eCommerce businesses
(32)
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Value for money rating
4.6
/5
286
Price starts from
29
Per month
Flat Rate
What users say
Price starts from
7000
Per year
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
9
Per month
Pricing model
Free trial
Price starts from
9
/user
Per month
Pricing model
Free trial
Price starts from
99
Per month
Pricing model
Free trial
Scott A.
Music, self-employed
Used daily for 2+ years
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Square Online has provided the most effective and affordable option for a growing small business that cannot afford the hefty price tags of other systems.
Square Online is a decent system that integrates well with the Square Retail POS. Managing inventory is generally easy although more features could be added consistent with our industry. Square stepped up its game by offering more options during the pandemic such as enhanced marketing tools, sales channel integrations with Facebook and an additional fulfillment method to offer to clients. Marketing features are decent, and the convenience of mobile apps is convenient when on the go.
Square needs to consider businesses that offer rentals. There can be improvements to better manage rental inventory and sales. Also, many manufacturers in our industry require that sale prices not be listed on e-commerce platforms. Square Online should add a "Call for Price" option.
Savannah M.
Cosmetics, self-employed
Used daily for 2+ years
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I love square I’ve been using it for 6+ Years now and it’s easy. I love That they offer square capital and it comes ar all the right times
I love the ability to check out a client and book a client within the same app. I love that I can Access transactions and reports right from my phone
The ability to book with a credit card for no shows and allowing us to choose what’s being charged and making sure the card is legit
Amy R.
Arts and Crafts, self-employed
Used weekly for 2+ years
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Love it. I always have. Smart, affordable and easy to use. I especially like the fact that the two times (over ten years) that I needed tech support, I was able to talk with a person in minutes.
As a businesswoman and an artist on a mission, I appreciate having an easy to use platform for promoting and selling my work. I don’t like to spend much time on a computer, but if it’s helping me be successful, I’m in. Square offers all the tools I need in a value packed package.
Least? I suppose when I went from swipe to chip I dropped my phone handing it to a customer for a signature. Lesson learned.
Heather T.
Food Production, 11-50 employees
Used weekly for 6-12 months
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Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.
I loved how easy everything was and that it was very similar to the way Apple products work.
There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.
Rhonda D.
Arts and Crafts, self-employed
Used daily for 1-2 years
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Square online continues to impress me. The website looks good and is easy for a customer to use. I don't have to spend a fortune on it and I don't have to be tech savvy!
I love that everything is integrated! The POS, mobile and website it is a GREAT value for the cost! I also love that the software is continually improved upon to make the systems even more seamless.
Amazingly, the con is also all of the integration. It took me several phone calls to figure out how I could allow a 3rd party to help me with the SEO aspect without giving them the keys to the ship! I did finally reach someone that helped me with that but in the end, I decided that putting so much thought into SEO is slightly overrated and I decided to just utilize the default and write great descriptions in the first place.
Judith K.
Arts and Crafts, self-employed
Used daily for 2+ years
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Great ! Love it !!!
Ease of use and setup and cost. As a small business - this service is perfect for our needs.
No issues or problems except for the one exception - during the customer checkout process, there is an option for including a coupon at checkout - this is by default - there is no way for the seller to opt out of this option - it should be an option for the seller to enable this if they plan to offer a coupon or special code.
Verified reviewer
Entertainment, 1-10 employees
Used daily for 2+ years
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Square has been good to me through the years and so I've stayed loyal to it. Even though their processing fees are a bit more, I trust if something goes wrong that I can get someone on the phone and we can solve it quickly. Fewer angry customers means more money long term!
I'm a big fan of Square even though there are other credit processors that are cheaper now. I still use Square because their customer service is good and I know if I have a problem I can access a real live human.
I had some initials problems integrating into my Wordpress site. It got complicated and I had to speak with Wordpress to make it work.
Carrie C.
Retail, self-employed
Used daily for 6-12 months
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Easy to set up and use and it syncs with your Square POS system. You can offer shipping, pick up, or delivery.
It’s missing some features that would be helpful like more coupon variety, an ability to print a packing slip prior to purchasing shipping. But overall it’s great for a small business getting their feet wet in e-commerce.
Cassidy L.
Consumer Services, 1-10 employees
Used weekly for 2+ years
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Overall I have enjoyed my square experience, I have learned a lot about building a site and creating the image in my head into real life. It is affordable for my needs and square as a whole has many resources outside of the online platform that I utilize so it make a great one stop shop.
I love most that it is so easy to learn on and utilize. It has been a great help in creating my online platform and landing page for clients. I have been able to create a site that matches my brand perfectly and over time has grown with me. The price points as well are great and truly adjustable to what you need in the moment. If you are just starting out and only need the domain you can do that, if you want more as you grow you can do that too. It is a great place to learn new skills and create what's in your mind, especially if this process is all new to you.
Right now I am expanding into a blog and they have a story feature that is suppose to be their version of a blog. It would say this is the thing I would like to see expand a bit, it is not as easily customizable. For example I can only put in one picture at the top and then the rest is text. I don't have the ability to add more pics. This is a new feature though so if you looking to only do a blog as you business I would look to a site that is more geared towards that. If you looking for a place to just build a site though with products or services then this is a great resource.
Caretha R.
Consumer Services, self-employed
Used daily for 2+ years
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Great ! Experience and they are top the line merchant services that I have ever known. I look forward to more upgrades like Weebly and more of their great , convenient , easy to use, feature and services.
The merchant service fit my business industry, products and services. The upgrade of services and feature are awesome!
Need a easy shipping on the online website shipping admin with the weight, shipping prices and a easier one time payment link just for businesses without the campaign because it is political. So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what ever business sales amount of a purchase over 50,000.00 each transactions. I have to make partial payments through the website for one purchase transaction (For Example: if a sale is 115,000 and the transaction only excepts 50,000.00 per transaction; so there will have to be 3 purchase transactions. That's horrible. I need only one transaction per purchase at any price and they can still add other purchases if selected and add to total.
Gina F.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.
Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.
I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.
Trina R.
Arts and Crafts, self-employed
Used daily for 2+ years
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Square has been a game changer for me in terms of running my business. I worked with professional developers to try to come up with a website in which I could sell my artwork and it was impossible. Square has allowed me to have a great portfolio and shop that is affordable and simple to use. You're doing great, and I have been very happy with the incremental improvements over time.
Square reminds me of Google when it was an early start up - I say this because I remember how clean and polished google was compared to other search engines and tech companies at the time. Square is no different - they have things down to a science, and make it extremely easy to sell items and run a business. There is no other service like it. And I appreciate that they don't gouge the price with fees and confusing extra subscriptions like Ebay or Etsy. That would be a major turn off for me. Simply put, I love how clean Square is to use. No Drama.
I wish there were more website templates to choose from, but this is a minor complaint. It's really a good service either way. Also, it would be nice if Square could allow for purchases of direct downloads. This has been a feature in the works for literally years and I think it should be a priority. Artists like me can't sell printables or patterns until this feature is reinstated!
Rick H.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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Our customer used to sell physical gift cards through Costco and saw tens of thousands of dollars of cashflow and business through that channel. Covid 19 killed his physical gift card business. Not only did Square come to the rescue, it made online purchase a snap with their web portal and email fulfillment. We were able to generate tens of thousands of dollars in gift card sales and put the whole process into play within minutes. It was literally a money machine during the Christmas Season.
We were able to implement a digital gift card program for our restaurant clients in minutes. We don't use Square for regular in-person credit card processing at all we simply set up the online digital gift cards in the weeks leading up to Christmas and generated tens of thousands of dollars in cash-flow for the client and guaranteed business in the weeks that would follow our Covid-19 holiday lockdown. It...
Wish I had discovered how easy implementing a gift card program was sooner. There are no Cons as far as I'm concerned. It doesn't matter what POS or payment processor you use now. There is room to add Square for gift cards to any operation. The percentage they charge for payment processing is twice what the mainstream processors charge, but there is ZERO cost associated with selling or redeeming the gift card so for many companies it works out to be much cheaper than other gift card programs.
Laura B.
Food & Beverages, self-employed
Used daily for 6-12 months
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I love how overrall easy it is to use Square from the initial taking of payment, organization of reports and invoicing and the value you get for a nominal price.
Great value for the money, templates make starting up easier than you can imagine, time saving and organization right at your fingertips.
Some editing features are difficult to understand when adding pages or sections to online platform. Would like to see more instructions or easier to understand instructions when adding products and customization to pages and sections.
Kathleen P.
Retail, self-employed
Used daily for 2+ years
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Easy to use, affordable, quick to manage inventory, professional templates.
I wish there were a multi-select option when Bulk Editing items onto the website (as in, putting in category and marking visible at the same time).
Kimmy W.
Retail, self-employed
Used weekly for less than 6 months
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My overall experience with Square Online is very positive because it made it super easy and cheap to create a basic online store. I was also already familiar with the dashboard because of other Square products so it was easy to use for me. However, if you want to do anything personalized or include more complicated features, Square can make it difficult.
This is an awesome product for small start-up businesses. You can do a ton with the free plan and the customer service has always been super helpful in my experience. You can literally build a working online store for free, however, to get the domain you have to pay monthly. The footer and header are already made for you and they look really professional and nice. You create the pages based on pre-made elements which makes it really easy.
The design of the website is pretty strict, you can't add much of your own designs or layouts. You have to make your ideas fit their layouts. Domain transferring was difficult, but the customer service helped. The embedded automatic forms sometimes don't work (I wouldn't get notified by all the submissions on my website). It can also be difficult to navigate the website in the editing portal.
Crystal C.
Food & Beverages, self-employed
Used daily for 1-2 years
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Square Online financial metrics help me save time as far as monthly reporting and paying taxes, love the reporting!
I like how easy it is to use, doesn't work seamlessly for all foodservice operations
Missing features to group orders by times can designate pick up on the customer end but not able to only have specific pick up times per hour ie 20 pick ups w/in 5pm time slot, 20 more for 6pm and so on
Scott O.
Farming, 1-10 employees
Used daily for 2+ years
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Very Good
Ease of use, free reader and initially lower cost.
The added per transaction fee. When I signed in, there was no per transaction fee. I see fruits at Farmers' Market which means relatively low sales per transaction.
David K.
Arts and Crafts, 1-10 employees
Used daily for 2+ years
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Very easy to use. Affordable. Good customer support.
The price for their POS subscription, on top of taking a processing fee is a bit much. Sometimes customer service isn't available during major issues.
Dylan E.
Retail, 1-10 employees
Used daily for 2+ years
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Ease of use was crucial for us, and the integration was okay
Integration could be better, full integration with the square POS would be nice.
dawn s.
Retail, self-employed
Used weekly for 2+ years
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I love the easy to use features! I am able to add products with ease. Add coupons as well. I feel it isn’t overly complicated either. I love the added features you can add.
I wish the marketing and loss cart and loyalty club were cheaper to add. I’d like those features but can’t swing the extra feeez.
Tiffany W.
Cosmetics, self-employed
Used daily for 6-12 months
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Overall, Square has been a bigger help than I anticipated. I love that it's not hard to find any answer to any question I have. I plan to use those platform long term.
Square makes starting an online business seem easy! They keep track of the inventory, allow you to make customer profiles, and be as creative as you like. The best features in my opinion are: the free stock photos, low cost domains, and checkout links.
Now that I've been using Square for a year now, I realize I would love the option to have my customers control their account and see past orders. I get asked that question a lot. Apparently it's not user-friendly as of right now
Drew W.
Farming, 11-50 employees
Used daily for 6-12 months
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Fast, easy, flexible. It has been pretty seamlessly added to our business
Ease of use. Minimal training required to deploy to all employees. Real-time reports on daily sales.
I wish that I could input a fee associated with a transaction that is not a tax. For example: a flat amount per unit instead of a percentage of total value.
Paula F.
Health, Wellness and Fitness, self-employed
Used other for 2+ years
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My main reason for using Square Online is the processing convenience, very reasonable processing fees, and ongoing feature updates.
I use Square Online to sell my book. I love the ability to create a landing and checkout page that is self-contained yet easily linked to my website. And the FREE price can't be beaten. I also enjoy the ability to sell on location when I speak. Processing fees are slightly better than Stripe and Square Online keeps adding more and more features that allow me to expand my marketing and branding.
When the online store was first introduced the page building capability was pretty limited but has greatly improved over time. I only wish my course platform, Thinkfic, would offer Square as an integration.
David R.
Photography, 1-10 employees
Used daily for 2+ years
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I'VE BEEN WITH SQUARE SINCE I WAS A FETUS IN THE CREDIT CARD INDUSTRY AND I HAVE CHANGED SINCE 2014. I'VE BEEN WITH THEM SINCE DAY ONE AND THEY ARE THE CHEAPEST IN THE GAME AND BEEN UPGRADING CONSTANTLY AND HONESTLY HAVE HELPED ME GAIN BUSSINES.
N/A THIS DOESN'T APPLY THERE IS NOTHING NEGATIVE