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Square Payments
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online payment processing for merchants & vendors
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Square Payments - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Square Payments overview



Based on 2652 verified user reviews
What is Square Payments?
Square Payments is a payment processing program with key features that include debit/credit card processing, data security, payment fraud prevention, mobile payments, online payments, and more.
Who uses Square Payments?
Reviews for Square Payments come from a wide variety of industries, including retail (7% of reviewers), health, wellness and fitness (7%), and arts and crafts (4%). The most frequent use case for Square Payments cited by reviewers is payment processing (77% of reviewers).
What do users say about Square Payments pricing?
Most users consider Square Payments to offer good value for money due to its transparent, predictable pricing and lack of hidden fees. However, some reviewers feel it becomes expensive for high-volume businesses or with add-ons and hardware upgrades.
What are the most popular integrations for Square Payments?
The Square Payments integration most frequently cited by reviewers is ClinicSense, a massage therapy product rated 5.0 out of 5 for its integration with Square Payments.
Starting price
Alternatives
with better value for money
Pros & Cons
Versatility
Accessibility
Affordability
Fee
Reliability
Functionality
Square Payments’s user interface
Square Payments pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Payments?
Users say Square Payments offers an easy, flexible way to accept payments in-person and online, with a user-friendly interface and fast setup that suits small businesses and freelancers. They appreciate the transparent, flat-rate pricing, lack of monthly fees, and the convenience of mobile card readers, invoicing, and quick deposits to bank accounts.
They find it simple to track sales, manage invoices, and access funds quickly, but mention that processing fees can add up, especially for high-volume or low-margin businesses. Some report occasional technical glitches, card reader issues, and slow or difficult-to-reach customer support.
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Who uses Square Payments?
Based on 2,652 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Square Payments's key features
GetApp's analysis of 405 verified user reviews collected between July 2021 and January 2025 identifies Square Payments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Payments' debit/credit card processing capabilities. They highlight the wide acceptance of major credit and debit cards, including mobile wallets, which boosts sales and customer convenience. Users report fast and efficient processing, both online and offline, with options to manually enter card details or use a card reader. They find it essential for modern businesses as fewer people carry cash. Some users mention occasional issues with card readers and account holds, but overall, they value the quick and secure transactions Square Payments provides. Of the 126 Square Payments users who gave detailed accounts of their use of Debit/Credit Card Processing, 99% rated this feature as important or highly important.
Brett H.
Band Manager
Tammy W.
Owner
Users report that Square Payments offers quick, easy, and reliable payment processing. They appreciate the ability to accept payments through multiple channels, including in-person, online, and mobile. Reviewers highlight the convenience of instant transfers to bank accounts, although some mention delays and issues with fund transfers. They find the system intuitive and user-friendly, with seamless integration into various business operations. Occasional connectivity issues with card readers are noted, but overall, users value the efficient and dependable payment processing Square Payments delivers. Of the 154 Square Payments users who gave detailed accounts of their use of Payment Processing, 99% rated this feature as important or highly important.

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Amie M.
Photographer

Joel B.
Administrative Secretary
Reviewers indicate that Square Payments prioritizes data security, ensuring customer and business information is protected. They appreciate the use of encryption, two-factor authentication, and compliance with Level 1 PCI Data Security Standards. Users feel confident that their transactions and personal data are secure from fraud and breaches. They value the trust and peace of mind this security provides, noting that it enhances their business's credibility and customer trust. No significant security issues have been reported by users. Of the 133 Square Payments users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.

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Kalina B.
Freelance
Richard L.
Owner/ CEO
Users feel reassured by Square Payments' robust payment fraud prevention measures. They highlight real-time alerts for suspicious activity, encryption, and fraud detection systems that protect customer information. Reviewers appreciate the ability to dispute fraudulent transactions, although some find the process lengthy and funds held during disputes inconvenient. They report a significant reduction in fraud incidents, which boosts their confidence in using Square Payments. Overall, users value the security and protection against fraud that Square Payments offers. Of the 122 Square Payments users who gave detailed accounts of their use of Payment Fraud Prevention, 93% rated this feature as important or highly important.
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Neal A.
Managing Partner
Heather P.
Operations Manager
Reviewers find Square Payments' mobile payments capabilities highly convenient and essential for on-the-go transactions. They appreciate the ability to accept payments using smartphones or tablets, making it ideal for events, mobile businesses, and remote locations. Users report that the system is easy to set up and use, with fast and secure transactions. Some mention occasional connectivity issues with mobile devices, but overall, they value the flexibility and portability that Square Payments' mobile payment options provide. Of the 98 Square Payments users who gave detailed accounts of their use of Mobile Payments, 89% rated this feature as important or highly important.

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Jodi E.
Project Manager
Shanna N.
Owner / Designer
Users appreciate the ease and convenience of Square Payments' online payments capabilities. They highlight the ability to send digital invoices, create online payment portals, and process payments securely from anywhere. Reviewers find the system user-friendly and efficient, with capabilities like automatic payment reminders and inventory syncing. Some users report issues with currency processing and fund transfers, but overall, they value the seamless integration of online payments into their business operations, enhancing customer convenience and boosting sales. Of the 133 Square Payments users who gave detailed accounts of their use of Online Payments, 86% rated this feature as important or highly important.
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Margaret D.
Teacher
Amanda P.
Owner
All Square Payments features
Features rating:
Square Payments awards
Square Payments alternatives
Square Payments pricing
Pricing plans
Pricing details:
User opinions about Square Payments price and value
Value for money rating:
Of 209 reviews that provide robust commentary on Square Payments's price and value, 74% mention it in a positive light.
Most users consider Square Payments to offer good value for money, particularly appreciating its transparent and competitive pricing structure. They find the flat-fee per transaction model predictable and convenient, especially for small businesses and solo practitioners. Users appreciate the lack of hidden fees and the ability to avoid unexpected costs, which helps in managing cash flow effectively. The integration with other Square tools and the availability of a free version that covers essential needs are also highlighted as valuable features. Reviewers indicate that the cost of accessories and terminals is reasonable and quickly pays for itself. Some users report that while the fees can be high for smaller transactions, the overall convenience and functionality justify the costs.
However, some reviewers feel that Square Payments can be expensive, particularly for businesses with high transaction volumes or those needing multiple add-ons. They mention that the cost per transaction and subscription fees can cut into revenue, and the price of accessories can be prohibitive for smaller businesses. Some users also note that the pricing has increased over time, making it less competitive compared to other options. Additionally, the need to pass on costs to consumers and the high cost of upgrading hardware are points of concern for some users.
, and
To see what individual users think of Square Payments's cost and value, check out the review excerpts below.
Square Payments integrations (150)
Integrations rated by users
We looked at 2,652 user reviews to identify which products are mentioned as Square Payments integrations and how users feel about them.
Integration rating: 4.8 (11)
“Square Invoices allows you to pay directly from the invoice. The customer is also able to provide feedback this way, so any concerns are addressed privately.”
“I use this to send invoice a to customers for custom and wholesale work. It works well and is easy/intuitive.”
“This is how I get paid. Not to mention my clients pay me. It is easy and beneficial for all! ”
“I mainly sell online so rely on being able to send invoices to customers for bespoke products”
Elyse L.
Small Business Owner
Integration rating: 4.4 (5)
“This is the only negative. It disconnects a lot and says I need to reset the connection. Appears to be no fix to it.”
“This integration allows our company to reach consumers online and accept payments safely and professionally.”
“Having invoicing and inventory directly linked solves many issues and reduces data entry hours.”
Carson M.
Sales Manager
Integration rating: 3.8 (5)
“We used Square as the online payment platform on our website that was created and powered by Wix. Without the ability to accept online payments, we would have lost a lot of business.”
“My website is integrated with Square for payment processing and I need this. ”
Jessica R.
Owner
Integration rating: 4.2 (5)
“low functionality, Terrible support. Do not bother investing in the Register. if you choose to go with them, get the ipad so you can jump ship faster.”
“Having the option to use a POS system is critical, we also have a barcode scanner that integrates with the POS allowing for faster transactions.”
josh b.
OWNER
Integration rating: 5.0 (2)
“We use MassageBook for our online scheduling platform so clients can make an appointment 24/7. Square is integrated with MassageBook so when clients choose to prepay when making their appointment the two platforms work seamlessly together. ”
“Integration with Massagebook makes taking payments in person and online extremely easy and stress free!”
Bonnie R.
Owner/Manager
Integration rating: 4.8 (5)
“ClinicSense is the service I chose. They use Square. I did not choose Square and would prefer not to after my recent experience with them.”
Anne T.
Osteopath
Integration rating: 5.0 (2)
“vCita manages my client's info and invoices while Square handles my credit card transactions and money transfers. The two integrate well together. ”
Jeffrey S.
Coach
Integration rating: 5.0 (2)
“This is what I use to do all of my patient scheduling and charting and it makes my life so much easier to be able to do everything in one place.”
Christina R.
Owner
Integration rating: 5.0 (2)
“The solution to send promo email to my customers ,....Very helpfull to send email fastly to all bussness customers at the same times”
Frederic F.
Software designeer
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Square Payments customer support
What do users say about Square Payments customer support?
Customer support rating:
We analyzed 131 verified user reviews to identify positive and negative aspects of Square Payments customer support.
A number of users highlight Square Payments' customer service as friendly, knowledgeable, and quick to resolve issues.
Multiple users appreciate the fast response times and ease of reaching a helpful representative when needed.
A fair number of users report difficulty reaching customer support, with long wait times and limited live assistance options.
Several reviewers mention slow or unhelpful responses, especially during urgent situations or peak times.
Support options
Training options
To see what individual users say about Square Payments's customer support, check out the review snippets below.
“It's made selling our products and services a whole lot easier and customer service is very efficient if we have any questions or require fast help.”

Linwood S.
Manager
“I've only had to contact customer service once, but my issue was solved very quickly when I did contact them.”
Sara B.
Massage Therapist
“Dealing with customer service regarding the issue was difficult. And despite having signed letters from the customer and the customer corrected it with there CC company which also provided a letter it still took several months to resolve.”
James J.
Owner
Square Payments FAQs
Square Payments has the following pricing plans:
Pricing model: Free
These products have better value for money
Q. What is Square Payments used for?
Square Payments is an online payment processing solution which integrates with Square hardware and POS software to allow businesses to accept various payment types. Businesses can use Square Payments to make transactions from any location, deposit payments from all major credit cards, send invoices, store payment details for recurring customers, sell through e-commerce platforms, and more through integration with other Square tools and third party applications. In order to facilitate the acceptance of any type of payment, Square Payments provides tools for managing chip cards, NFC payments, magstripe, remote payments, cash deposits, and more, meaning businesses can offer more flexibility to their customers. Users can integrate with Square’s card reader hardware and POS application to process payments anywhere, and in any way that customers wish to pay. Payments can also be handled remotely by keying in payments even when offline and, utilizing Square hardware, merchants can accept credit cards, NFC payments, gift cards, and more. Square Payments provides automatic security measures including PCI compliance, chargeback protection, account takeover protection, fraud monitoring and detection, and more, so that both businesses and their customers can rest assured their accounts and data are safe when completing transactions.
Q. What are the benefits of using Square Payments?
Q. Who are the typical users of Square Payments?
Square Payments has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Square Payments support?
Square Payments supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Payments support mobile devices?
Square Payments supports the following devices:
Android, iPad, iPhone
Q. Does Square Payments offer an API?
No, Square Payments does not have an API available.
Q. What other apps does Square Payments integrate with?
Square Payments integrates with the following applications:
Wix, Make, WooCommerce, Paymo, DAVO, QuickBooks Online Advanced, Synder, Poptin, Square Point of Sale, Resy OS, Acuity Scheduling, TouchBistro, Jotform, Linktree, Weebly, Thrive by Shopventory, Ecwid, ClinicSense, Fomo, MoeGo, Mailchimp, Craver, Square Invoices, MarginEdge, Shippo, BigCommerce, Zoho Invoice
Q. What level of support does Square Payments offer?
Square Payments offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, Chat
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