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WellnessLiving Logo

Business management for the health and fitness industry

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Table of Contents

WellnessLiving - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

WellnessLiving overview

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Based on 608 verified user reviews

What is WellnessLiving?

WellnessLiving is a scheduling program offering key features such as member database management, payment processing, mobile access, calendar management, online booking, and appointment management, among others.

Who uses WellnessLiving?

By industry, WellnessLiving reviewers are most commonly professionals in health, wellness and fitness (69%). The most frequent use case cited by reviewers is scheduling (54%).

What do users say about WellnessLiving pricing?

Most reviewers indicate that WellnessLiving delivers strong value for money, with many users appreciating its wide range of features included in the basic plan. However, some users report extra costs for add-ons and occasional price increases.

What are the most popular integrations for WellnessLiving?

The WellnessLiving integrations most frequently cited by reviewers are: Mailchimp (an email marketing product rated 4.6 out of 5 for its integration with WellnessLiving), Zoom Workplace (a video conferencing product, 4.9), and Google Calendar (a scheduling product, 4.3).

Starting price

69flat rate /
per month
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Pros & Cons

Client Support

Customer Support

Class Management

Bugs and Issues

Inefficient and costly financial tools

Difficult cancellation and refund process

WellnessLiving’s user interface

Ease of use rating:

WellnessLiving pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(69)
3-4(105)
5(434)

What do users say about WellnessLiving?

WellnessLiving is a scheduling program offering key features such as member database management, payment processing, mobile access, calendar management, online booking, and appointment management, among others.

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Who uses WellnessLiving?

Based on 608 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Retail
Law Practice
Others

Use cases

Scheduling
Appointment Scheduling
Membership Management
Fitness
Business Management

WellnessLiving's key features

GetApp's analysis of 98 verified user reviews collected between August 2021 and October 2024 identifies WellnessLiving's most critical features and summarizes user sentiment about those features.

Member database

Reviewers appreciate WellnessLiving's member database for its comprehensive client management capabilities, including tracking profiles, appointments, and purchase history. They find it easy to add and update member information, connect family members, and categorize data. Users report that the interface is intuitive and allows for efficient communication with clients. However, some mention difficulties in moving information once entered and issues with tracking session packages accurately. Of the 26 WellnessLiving users who gave detailed accounts of their use of Member Database, 100% rated this feature as important or highly important.


Payment processing

Users report that WellnessLiving's payment processing is integrated and efficient, allowing for timely billing, generating invoices, and setting up recurring payments. They appreciate the ease of tracking payments and the variety of payment methods available. However, some reviewers mention high processing fees and occasional delays in payment recovery. They also note issues during the onboarding process and the need for clear and consistent payment options. Of the 33 WellnessLiving users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

See related user reviews

“It is convenient being able to make payments through the app as needed, users can be put on a wait list, and it is great for marketing.”
AS

Amber S.

Business Administrator

“We also wish there were an option to have a waitlist without putting in credit card info. Although we are a free gym and there would be no charge, we do not wish to accept credit card info for liability and privacy concerns.”
DS

Danielle S.

Wellness Coordinator Fitness Center Manager

“Between my software, merchant processing, and branded app, it's a little difficult to follow the dollars.”
SA

Steven A.

President

“They treat debit cards the same as credit cards even though it's against Federal regulations (The Durban amendment).”
CF

Carl F.

Owner


Confirmations/Reminders

Reviewers indicate that WellnessLiving's confirmations and reminders are valuable for reducing no-shows and keeping clients accountable. They appreciate the automated reminders for appointments, classes, and membership expirations, which can be customized. Users find this capability essential for maintaining attendance and preventing missed appointments. However, some report occasional issues with reminders not being sent during software updates. Of the 20 WellnessLiving users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.


Online booking

Users find WellnessLiving's online booking helpful for streamlining the booking process, allowing clients to book classes, appointments, and personal training sessions easily. They appreciate the integration with mobile apps and websites, making it convenient for clients to manage their schedules. However, some reviewers mention difficulties with the booking flow, particularly for families, and occasional technical issues that require manual intervention. Of the 36 WellnessLiving users who gave detailed accounts of their use of Online Booking, 92% rated this feature as important or highly important.


Calendar management

Reviewers feel that WellnessLiving's calendar management is essential for organizing classes, appointments, and events. They appreciate the ability to filter by class type, manage schedules, and keep track of bookings. Users report that the calendar is easy to use and navigate, though some mention issues with syncing to external calendars like Microsoft Office 365 and Google Calendar. They also note occasional problems with visibility of recent bookings. Of the 20 WellnessLiving users who gave detailed accounts of their use of Calendar Management, 90% rated this feature as important or highly important.


All WellnessLiving features

Features rating:

Access controls/permissions
Accounting
ACH payment processing
Activities booking
Activity dashboard
Activity tracking
Alerts/Notifications
API
Application management
Appointment management
Appointment scheduling
Assessment management
Attendance management
Attendance tracking
Automated responses
Automated scheduling
Availability management
Barcode/Ticket scanning
Before & after pictures
Belt ranking classification
Billing & invoicing
Booking management
Booking notes
Booth rental management
Calendar/Reminder system
Calendar sync
Call reminders
Capacity management
Certification tracking
Claims management
Class management
Class scheduling
Client database
Client management
Client portal
Client profiles
Collaboration tools
Commission management
Committee management
Communication management
Contact database
Contact management
Contract/License management
Costume management
Credit card management
Credit card processing
CRM
Customer accounts
Customer database
Customer history
Customer mobile app
Customer support
Customer surveys
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Debit/Credit card processing
Discount management
Document management
Drag & drop
Dues management
eCommerce management
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Employee management
Employee scheduling
Enrollments/Onboarding
Event calendar
Event management
Event scheduling
Exercise library
Facility scheduling
Faculty/Staff management
Financial management
Fitness assessments
For barbershops
For dance studios
For gyms
For martial arts
For medical spas
For physical therapy
For salons and spas
For yoga/pilates studios
Gift card management
Group reservations
Group scheduling
HIPAA compliant
Hybrid trainer
In-Person payments
In-person trainer
Instructor management
Inventory management
Inventory tracking
Lead generation
Loyalty program
Marketing automation
Marketing management
Member accounts
Member communication
Member directory
Member portal
Membership management
Membership renewals
Member types
Mobile access
Mobile alerts
Mobile app
Mobile booking
Multi-Location
Multiple user accounts
Online payments
Online registration
Online store
Online trainer
Order management
Parent/Student portal
Patient portal
Payment reminders
Payroll & commissions
Payroll management
Performance metrics
Point of sale (pos)
Practice Log
Practice management
Progress notes
Progress tracking
Promotions management
Purchase order management
Purchasing & receiving
Push notifications
Rate management
Ratings/Reviews
Real-Time data
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Recurring/Subscription billing
Referral tracking
Registration management
Reminders
Repertoire Management
Reporting/Analytics
Reporting & statistics
Reputation management
Rescheduling
Resource scheduling
Rewards program
Room booking
Sales reports
Scheduling
Secure login
Self check-in/check-out
Self service portal
SMS marketing
SMS messaging
SMS reminders
SOAP notes
Social media integration
Staff management
Student management
Surveys & feedback
Task management
Task scheduling
Team management
Template management
Third-Party integrations
Time & expense tracking

WellnessLiving alternatives

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Vagaro logo
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WellnessLiving pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

69

Per month

Features included:

  • Explorer™ Business Listing
  • Elevate™ Staff App
  • Achieve™ Client App
  • Branded Client Web Portal
  • 5 Staff Members
  • 2-way Conversational SMS Pay Per SMS
  • 50 Reports
  • Store Widget
  • Staff Widget

Business

199

Per month

Features included:

  • 75 Reports
  • Achieve Client App - Basic
  • Advanced CRM With Custom Fields
  • Schedule Widget
  • Appointment Widget
  • Event Widget
  • Lead Capture Widget
  • Review Widget

BusinessPro

349

Per month

Features included:

  • Groupon
  • Interactive Graphs
  • Leaderboard
  • Lead Magnet Drip Campaigns
  • Mailchimp and Constantcontact
  • Website Widget Tools
  • Wellnessliving Directory
  • Wellnessliving Promote
  • Custom Website

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Staff Permissions
  • Syndicate Reviews Through Google
  • Task Manager
  • Transformation Log
  • Unlimited Staff Members
  • Wait Lists
  • Website Widget Tools

User opinions about WellnessLiving price and value

Value for money rating:

To see what individual users think of WellnessLiving's price and value, check out the review snippets below.

“This Canadian scheduling and accounting app is interactive, highly supportive, and expertly tailored to meet the unique needs of small fitness studios like mine.”
JF

Jacqueline F.

Owner

“When setting up our membership model, we had aimed to create membership options with a constant, repeating duration of exactly 30 days, but were unable to do, as "days" was not a unit of measurement that we could select for Membership Durations.”
TB

Trevor B.

Membership Coordinator

WellnessLiving integrations (12)

Integrations rated by users

We looked at 608 user reviews to identify which products are mentioned as WellnessLiving integrations and how users feel about them.

Integration rating: 4.6 (34)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

Integration rating: 4.7 (24)

Integration rating: 4.4 (13)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Integration rating: 3.4 (10)

Transferring of email/contact information for mass communications.

MW

Meredith W.

Donor and Volunteer Engagement Manager

Integration rating: 3.7 (5)

ClassPass is another scam that pay you very little for your classes to be linked with their software.

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Krista M.

Studio Owner

Integration rating: 5.0 (5)

WellnessLiving customer support

What do users say about WellnessLiving customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of WellnessLiving customer support.

Widespread user sentiment highlights WellnessLiving's support team as responsive, friendly, and willing to resolve issues quickly.

A significant portion of users appreciate the ease of reaching support via multiple channels, including calls, chat, and virtual meetings.

Frequently reported by users, support staff are knowledgeable, patient, and provide thorough assistance during onboarding and ongoing use.

A limited number of users report slow response times, difficulty reaching support by phone, and inconsistent follow-through on technical issues.

Support options

Knowledge base
Chat
Email/help desk
Phone support
24/7 (live rep)
Faqs/forum

Training options

Live online
Videos
Webinars
Documentation

To see what individual users say about WellnessLiving's customer support, check out the review snippets below.

“On top of that, the support team is extremely responsive. If there is a problem or a feature you'd like to see, there is a whole community of businesses and tech support to reach out to, ask questions and, if needed, get help from (and yes, they will hold your hand through whatever issue you need resolved, if need be). Whenever there is an update, they send out videos and virtual workshops to help familiarize you with changes as well as tips on optimizing your experience!”

TR

Toni R.

CEO, Service Practitioner

“The customer service team is incredibly helpful and responsive. When we changed our business model at Ekstasis Strength and Conditioning earlier this year, I spent hours on the phone and in virtual meetings with different customer service reps (particularly our guy [sensitice content hidden]!) and they always very gracious and generous with their time.”

TB

Trevor B.

Membership Coordinator

“Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew. ”

Verified reviewer profile picture

Rick W.

Owner

WellnessLiving FAQs

Q. What is WellnessLiving used for?

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more. The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature. From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

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