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eCommerce Software with Customer Database (2026)

Last updated: April 2026

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Key features of eCommerce Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Website Management: Reviewers appreciate the ability to customize design and functionality, manage content easily, and perform updates without technical expertise. 91% of reviewers rated this feature as important or highly important.
Data Security: Users value secure transactions, encryption, and compliance with regulations, ensuring customer data protection and building trust. 89% of reviewers rated this feature as important or highly important.
Shopping Cart: Reviewers highlight easy product addition, management, and secure checkout processes, enhancing the overall shopping experience. 88% of reviewers rated this feature as important or highly important.
Order Management: Users find it helpful to track, process, and fulfill orders efficiently, with integration options for various sales channels and shipping carriers. 88% of reviewers rated this feature as important or highly important.
Mobile Access: Customers appreciate the ability to manage stores and make transactions on the go, ensuring convenience and accessibility. 87% of reviewers rated this feature as important or highly important.
Inventory Management: Reviewers value real-time updates, easy tracking, and integration with other platforms, which helps in maintaining accurate stock levels. 86% of reviewers rated this feature as important or highly important.