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eCommerce Software with Customer Segmentation (2026)

Last updated: April 2026

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84 software options

ShippingEasy logo

Online shipping automation pla eCommerce seller

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ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and automate back-end shipping processes.

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Marketing 360 logo

Marketing Platform For Small Business

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Build an online store
Marketing360®? has everything you need to build an amazing online storefront that can help grow your business. Create a sleek, modern online store, stay organized while managing customers and payments, sell your products everywhere online.

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Odoo logo

All-in-one open-source business software

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Odoo's eCommerce features provided a vision of a fully integrated solution, which could provide XO2 with a streamlined sales and distribution channel, incorporating full financial and after-sales marketing features.

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Keap logo

An all-in-one CRM, sales and marketing automation solution

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From lead capture to completing online transactions. Sell products, services, and subscriptions using our online storefront, shopping cart, & order forms.

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Adobe Commerce logo

Personalized, high-performance B2B & B2C commerce

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Adobe Commerce empowers B2C and B2B brands to boost conversion and go live faster on a flexible, cloud-native platform. It supports rapid growth across brands and markets with scalable catalogs, a native DAM, and a fast, personalized storefront experience that accelerates growth.

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Lightspeed Retail logo

The point of sale you'll love to use.

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Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like inventory & employee management. Access detailed sales reports in minutes and use built-in customer profiles to provide personalized service that will increase customer loyalty.

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BigCommerce logo

Redefining Enterprise Ecommerce

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Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package.

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Salesforce Starter logo

Customer relationship management tool for SMBs

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Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

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Kajabi logo

Cloud-based content marketing platform

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Kajabi is a content marketing system that offers individuals and SMBs a single and centralized platform from which to sell, market and deliver product content. It incorporates customizable themes, a landing page builder and video hosting as well as integrated payments & an interactive message board.

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Shopify Plus logo

Enterprise eCommerce platform for high volume merchants

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Shopify Plus is a multi-channel enterprise eCommerce platform for high growth and high volume merchants earning $1M or more in annual revenue

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Justuno logo

All-In-One Conversion Rate Optimization Suite for Marketers

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Start converting more of your visitors into profitable customers with Justuno, the premier all-in-one conversion marketing toolkit. Easily add pop-ups, exit promotions, cart abandonment offers, banners, gamification, and more to your store. Used by e-commerce brands and agencies of all size.

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Kartra logo

Kartra, the all-in-one business platform

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Kartra’s all-in-one marketing platform lets you sell unlimited products, memberships, and courses with no transaction fees. You can create custom buyer experiences for different audiences, and offer upsells or downsells to earn more. Kartra’s optimized shopping cart makes sure they click “buy.”

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Drip logo

Drip is for SMB ecommerce brands on the grow.

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Meet Drip: the world’s first “Direct-to-People” platform for community-driven marketers looking to scale with smarter email marketing. With its intuitive drag-and-drop builder, customizable email templates, and robust email workflows, Drip helps online stores automate their growth stress-free.

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TargetBay logo

Reviews, Personalized Emails and Product Recommendations

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TargetBay is an eCommerce personalization tool that performs customer behavioral analysis in order to engage & target customers, and encourage repeat visits

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Salesforce Commerce Cloud logo
Category Leaders

Cloud-based platform to manage eCommerce channels

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Scale commerce with confidence on the most complete AI platform.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Rejoiner logo

Email Marketing & Cart Abandonment For eCommerce

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Lifecycle Email Marketing For eCommerce Companies and Online Retailers.

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Sana Commerce logo

Prioritize relationships, not just transactions.

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Sana Commerce Cloud is an e-commerce solution that automates your tech stack and eliminates siloes through real-time ERP integration.

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Bloomreach logo

Bloomreach personalizes the e-commerce experience

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Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want.
We unify real-time customer and product data so businesses understand what customers really want.

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Emotive logo

Texting that's human, at any scale.

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Emotive is the world's first and only consumer sales platform. We enable eCommerce brands to scale 1:1 relationships with millions of customers through two-way text message conversations.

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Lebesgue logo

AI Intelligence & First-Party Data for E-commerce Growth.

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AI analytics & BI platform designed for eCommerce (Shopify/Woo). Integrates store data (sales, products, LTV, profit) with ads & competitors. Uses Le-Pixel (first-party pixel) for accurate eCommerce funnel tracking. Get product insights, ad audits & AI growth insights for your store.

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OnPrintShop logo

#1 AI-Powered Web-to-Print Software

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Take your print business online with OnPrintShop’s web to print ecommerce solutions. Manage designing, personalization, production, and fulfillment seamlessly while offering secure checkout, flexible shipping, marketing tools, and complete control over your online store.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

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eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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Pepperi logo

Sales Automation & B2B eCommerce for Brands & Wholesalers

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With Pepperi's B2B eCommerce platform for consumer goods companies, you can deliver buyer-specific experiences with their own catalog, pricing, order history & more. By consolidating omnichannel sales on a single platform you can streamline management & monitor performance from a single dashboard.

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