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Drip Pricing, Features, Reviews and Alternatives

Drip product overview

Price starts from

$

19

/momonth
Per Feature

What is Drip?

Drip has helped thousands of growing ecommerce brands take their marketing to the next level. We unleash the power of your customer data to deliver perfectly personalized email and SMS marketing strategies that work - like targeting customers on what they buy, browse, and click across your store.

Key benefits of using Drip

  • Unleash the power of your customer data with ecommerce integrations that pull in your customer data to power marketing strategies that work - like targeting customers on what they buy, browse, and click across your store.

  • Segment everyone and personalize everything with pre-built segments that update automatically, allowing you to target customers with super granular and personalized content.

  • Get access to our pre-built ecommerce playbooks proven to drive more revenue, like welcome series, abandoned cart, and post-purchase emails.

  • Find insights and guidance that keeps your business growing by telling you what’s working, what needs to improve, and where to find your next revenue opportunity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk

    Training options

    Documentation
    Live Online
    Webinars
    Videos

    Drip pricing information

    Value for money

    4.2

    /5

    162

    Price starts from

    $

    19

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Drip features

    Functionality

    4.4

    /5

    162
    Total Features66 10 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Third Party Integrations
    Data Import/Export
    Customizable Templates
    Campaign Analytics

    Drip users reviews

    Overall rating

    4.4

    /5

    162

    Positive reviews

    91%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.25/10
    Rating distribution

    5

    4

    3

    2

    1

    97

    50

    5

    5

    5

    Pros
    First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed.

    Atilla V.

    It really is an outstanding piece of software at a great price with a super power none other (that I know of) offer and that is the ability to run multiple domains as separate entities.

    AR

    Anonymous Reviewer

    Their customer service is among the best online. I know the reps by name and they are playful and helpful.

    Joe H.

    Cons
    It's occasionally buggy with our RSS feed. Also, the reporting sucks, as it's a whole day before analytics appear after an email send.

    JC

    Jonny C.

    Sadly, Drip is totally underwhelming and getting involved was a big mistake.

    RW

    Ray W.

    For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result.

    AR

    Anonymous Reviewer

    Overall Rating

    Heart of our Mktg Automation

    Reviewed a year ago

    Transcript

    Amin A: Hi there. My name is Amin. I'm the CEO of a children's publishing business. Today, I'm reviewing...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Drip Is A Great Email Marketing Software

    Reviewed 5 months ago

    It was a nice overall experience with the Drip. My team used this tool as the best source of our revenue.

    Pros

    We used Drip last entire year, for our email promotions and automations. It's the great tool I used so far.

    Cons

    It's not 100% complete as per my experience of use so far. I liked the features, but it's should be more way better.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    So many possibilities with Shopify

    Reviewed 2 years ago

    Drip solved problems we didn't even know we had. For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result. We could not do that previously and would have had to leave money on the table while they were gone (we are a small company.) Currently we have really just focused on our brick and mortar business with Drip but I anticipate when we ramp it up for our ecomm store we will see some really interesting results there too. Our overall experience has been very positive.

    Pros

    If you sell a lot of different types of products and customers, Drip's ability to help you segment people automatically is amazing. We switched from MailChimp to Drip when Shopify broke and MC broke up but we also needed something more robust for our click and brick as our ecomm started to take off. I love that you can trigger events based on actions like when a subscriber clicks on a certain page...

    Cons

    The email builder is improving but needs work still-you need to really inbox test because it will not save you from yourself. Images are skewed in some email clients if you check the "constrain image" box for example, so don't check that box! There are some other weird bugs in it but they just came out with a new version which is for sure an improvement. You can now select your products from your...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    State of Drip - post LeadPages acquisition

    Reviewed 3 years ago

    Drip used to be great. Really great. I've been with them since the very early days and I never had any problems. Plus, their support was excellent. Unfortunately, after the LeadPages acquisition, things started getting progressively worse. Not right away, but slowly, automation started failing, workflows would get stuck, or simply not fire for no particular reason, etc. And support times got slowly worse until the crazy point we're at today, with support getting back with feedback after more than a week almost each and every time. I never thought I'd be writing a negative review for Drip of all things. But, here I am, planning my migration.

    Pros

    The automation is top-notch. When it works.

    Cons

    The automation simply doesn't work all the time. For now particular reason, workflows get stuck, or just don't fire. Tags get applied twice. And support is, well, they're just not there. The support wait-times on my last few issues was litteraly always 8-9 days until the first answer from them.

    Vendor response

    Hello, Eugen, Thanks for putting your trust in Drip these past few years and for taking the time to tell us about your experience. The truth is that we¿ve been growing pretty quickly this past year, and our own growth kind of outgrew our support britches for a little while. That being said, we¿ve been busy expanding our support squad. While support had previously been offered from 9 am ¿ 5 pm,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    A good ecommerce email system, but not without some flaws

    Reviewed a year ago

    Drip was not an easy switch from MailChimp. I will probably go back to MailChimp pretty soon.

    Pros

    Drip is a good ecommerce email system, particularly for Magento. It's relatively easy to set up automations and manage ecommerce contacts, purchases, and other data. It's similar to other email platforms in terms of set up, templates, and flexibility.

    Cons

    The demo made it seem like the integration with Magento was the easiest thing in the world, but there were several hiccups at launch. The reporting leaves a lot to be desired, and the automations don't work as seamlessly as I'd like.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A big jump forward in my business!

    Reviewed 9 months ago

    Excellent. I need data to survive and I need to know what my customers are looking at. I can segment things, see which headlines work best, and give my customers a better product.

    Pros

    Numbers don't lie. Data is king, and Drip gets me the data I need to reach my audience, particularly as an established business with a large email list. The bigger you are, the easier things run through Drip.

    Cons

    It takes some getting used to when creating workflows and automations, but it's no more difficult to use than any other product out there.

    Drip FAQs and common questions

    Drip has the following pricing plans:
    Starting from: $19.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Drip has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Drip supports the following languages:
    English


    Yes, Drip has an API available for use.


    Drip integrates with the following applications:
    Authorize.net, Demio, Chargify, Shopify Plus, Integromat, Magento Commerce, WooCommerce, PayPal, BigMarker, Insightly, Calendly, Sumo, SegMetrics, Zapier, VYPER, Recurly, Instapage, Survicate, Podia, Segment, Unbounce, ConvertFlow, ClickFunnels, Poptin, Pipedrive, 3dcart, WebinarJam, Acuity Scheduling, Drift, Gravity Forms, Stripe, LeadsBridge, Automate.io, Salesforce Sales Cloud, MemberPress, Close, Wistia, Typeform, Stamped.io, Kajabi, Eventbrite, Fomo, Insightly Marketing, Justuno, Hello Bar, Yotpo, Crowdcast, 1ShoppingCart, Leadpages, CustomerLabs CDP, Wisepops, Outgrow, Privy, EasyWebinar, OptinMonster, Call Loop, Textiful, E-junkie, NeverBounce, KickoffLabs, mailfloss, FastSpring, BigCommerce, PieSync, Shopify


    Drip offers the following support options:
    FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

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