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Drip
5
109
4
62
3
7
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Drip is for SMB ecommerce brands on the grow.
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Drip - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Drip overview
Based on 188 verified user reviews
What is Drip?
By industry, Drip reviewers are most commonly professionals in marketing and advertising (19%). The most frequent use case for Drip cited by reviewers is email marketing (83% of reviewers).
What do users say about Drip pricing?
Some reviewers feel Drip offers good value for money at entry-level pricing and appreciate its affordable start. However, some users report steep price increases as subscriber counts grow and indicate concerns about long-term cost compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Drag and Drop
Features
Pricing
User Interface
Customer Support
Drip’s user interface
Drip review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Drip?
Users say Drip offers powerful automation workflows, advanced segmentation, and easy integration with popular platforms, making it valuable for targeted email marketing and lead nurturing. They find the visual workflow builder intuitive and appreciate the range of features, though some mention a learning curve and occasional complexity in setup and reporting. Pricing is frequently noted as high, especially for larger lists, but many feel the functionality justifies the cost.
Reviewers report the user interface is generally clean and easy to navigate, but some desire more polished analytics and template options. They appreciate responsive customer support, though response times can be inconsistent, and value Drip’s flexibility in managing subscribers and accounts.
Select to learn more
Who uses Drip?
Based on 188 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Drip's key features
Most critical features, based on insights from Drip users:
All Drip features
Features rating:
Drip alternatives
Drip
Starting from
39
Per month
EmailOctopus
Starting from
9
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
HubSpot Marketing Hub
Starting from
15
/user
Per month
Drip pricing
Starting from
39
Per month
Flat Rate
User opinions about Drip price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Drip's price and value, mention it in a positive light.
Some reviewers feel Drip offers good value for money, especially when compared to previous email service providers, and appreciate its ease of use, reliable features, and affordable entry-level pricing. Users think the tool’s features and user experience justify the cost for smaller lists. Some reviewers find the initial pricing reasonable and like that starting out is inexpensive. However, some users report that Drip becomes expensive as subscriber counts grow, with steep price jumps and sudden increases. Reviewers indicate concerns about price hikes, especially for long-term customers, and feel the tool is costly compared to competitors.
, and
Drip integrations (77)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as Drip integrations and how users feel about them.
Integration rating: 4.5 (3)
“this makes adding stuff easier”
Justyn S.
digital artist
Integration rating: 4.5 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“They work beautifully together. ”
Mike C.
Director
Other top integrations
Drip customer support
What do users say about Drip customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Drip customer support.
The majority of users praise Drip's customer support for being responsive, helpful, and knowledgeable, especially during onboarding.
A significant portion of users highlight the friendly, professional attitude of the support team and their willingness to solve complex issues.
Frequently reported by users, live chat and email support are easy to access, with helpful documentation and tutorials available.
A limited number of users report slow response times, unresolved issues, and frustration with lack of phone support or inconsistent help.
Support options
Training options
To see what individual users say about Drip's customer support, check out the review snippets below.
“Wasn’t really a fan of the marketing and sales portion of drip, and the user interface was kind of confusing”
Alex A.
Peer support specialist
“We have had an issue with SMS and I don't know if it will ever get fixed since I can't seem to be able to talk to anyone.”
BRONSON H.
Ops
Drip FAQs
Drip has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is Drip used for?
Drip is the world’s first customer-first marketing automation platform that emboldens community-driven brands to take ownership of each stage of their customer’s journey. With its category-led “delight-first” approach, Drip invites brand-focused marketers to turn the traditional marketing funnel on its head and start with the end in mind. In today’s climate, it’s no longer enough for brands to “convert” their customers. Instead, brands have to delight their customers on the first touch to better facilitate conversions down the line. Drip equips forward-thinking brands with the tools and strategies they need to meet each person where they are in their journey and move them closer toward brand advocacy. Examples include: Forms, popups, bars, and slide-ins to offer a new visitor a 10 percent discount in exchange for their email address A time-sensitive welcome email to deliver that discount A post-first purchase workflow to introduce similar or related products A post-repeat purchase workflow to celebrate milestones in the customer’s journey A surprise freebie to reward brand evangelism From its simple and intuitive drag-and-drop builder to its customizable, prebuilt email templates; hyper-specific rule engine to robust email workflows, Drip is the number one platform for brands that see their audience not as subscribers on a list but as people who want to feel seen and recognized. Try for 14 days and see why community-driven brands are switching to Drip. (No credit card required.)
Q. What level of support does Drip offer?
Drip offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
