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Drip

4.4
(174)

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Drip is for SMB ecommerce brands on the grow.

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Drip Pricing, Features, Reviews and Alternatives

Drip FAQs

Q. What type of pricing plans does Drip offer?

Drip has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Drip?

Drip has the following typical customers:
Mid Size Business, Non Profit, Small Business

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Q. What languages does Drip support?

Drip supports the following languages:
English

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Q. Does Drip offer an API?

Yes, Drip has an API available for use.

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Q. What other apps does Drip integrate with?

Drip integrates with the following applications:
Authorize.Net, GoBots, Demio, Chargify, Shopify Plus, Make, Adobe Commerce, WooCommerce, PayPal, BigMarker, Uscreen Video Platform, Insightly, WishList Member, Calendly, Sumo, SPLICE Dialog Suite, SegMetrics, Zapier, VYPER, Involve.me, Recurly, Instapage, Survicate, Podia, Segment, Unbounce, ConvertFlow, ClickFunnels, Poptin, Pipedrive, Shift4Shop, WebinarJam, SproutVideo, Continually, Acuity Scheduling, Drift, Gravity Forms, Stripe, LeadsBridge, Salesforce Sales Cloud, MemberPress, Close, Wistia, LoyaltyLion, SamCart, Typeform, Stamped.io, GoSquared, Kajabi, Eventbrite, Fomo, Insightly Marketing, Justuno, Hello Bar, Yotpo, Crowdcast, 1ShoppingCart, Leadpages, CustomerLabs CDP, Wisepops, Outgrow, Privy, EasyWebinar, OptinMonster, Call Loop, Textiful, E-junkie, NeverBounce, KickoffLabs, mailfloss, Digioh, FastSpring, BigCommerce, Operations Hub, Shopify

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Q. What level of support does Drip offer?

Drip offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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Drip product overview

Price starts from

39

Per month

Flat Rate

What is Drip?

Drip is the world’s first customer-first marketing automation platform that emboldens community-driven brands to take ownership of each stage of their customer’s journey.

Key benefits of using Drip

  • Pricing starts at $39 per month
  • 14 day free trial (no credit card required)
  • Connect with thousands of third-party apps with a few clicks of a mouse
  • Send unlimited emails regardless of plan
  • Get the data you need to make informed decisions about your top campaigns and how to optimize them over time
  • Use our advanced rule engine to collect emails from first-time visitors and hide from existing subscribers or returning customers
  • Customize our prebuilt email templates to match the look and feel of your brand
  • Use a prebuilt workflow based on goal (e.g., welcome series, post-first-purchase, cart recovery, etc.)
  • Use our simple and intuitive drag-and-drop builder to design stylish emails that are on-brand
  • A/B test your top emails and optimize each element to boost conversions over time
  • Contact our five-star customer support over phone, email, or live chat
  • Save time switching with our free migration service
  • Up to 100 days money-back guarantee
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Webinars
    Videos

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    Starting from

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    Drip pricing information

    Value for money

    4.2

    /5

    174

    Starting from

    39

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Drip features

    Functionality

    4.4

    /5

    174

    Total features

    71

    11 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    API
    Reporting & Statistics
    Third Party Integrations
    Data Import/Export
    Campaign Analytics
    Customizable Branding

    Functionality contenders

    Drip users reviews

    Overall Rating

    4.4

    /5

    174

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.26/10
    Rating distribution

    5

    4

    3

    2

    1

    104

    54

    6

    5

    5

    Pros
    It really is an outstanding piece of software at a great price with a super power none other (that I know of) offer and that is the ability to run multiple domains as separate entities.
    First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed.
    Their customer service is among the best online. I know the reps by name and they are playful and helpful.
    Cons
    It's occasionally buggy with our RSS feed. Also, the reporting sucks, as it's a whole day before analytics appear after an email send.
    Sadly, Drip is totally underwhelming and getting involved was a big mistake.
    For example, we are able to automate a lot of our social and email marketing through Drip before a team member takes leave of absence so things aren't going to hurt as bad for the team as a result.
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    Amin A.

    Founder, Executive Director

    Media Production, 11-50 employees

    Review source

    Overall Rating

    Heart of our Mktg Automation

    Reviewed 2 years ago

    Transcript

    Amin A: Hi there. My name is Amin. I'm the CEO of a children's publishing business. Today, I'm reviewing...

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    Steve P.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best email marketing automation software I've used...and I've used A LOT!

    Reviewed 5 years ago
    Pros

    I've seriously tried it all over the past 5 years. From Campaign Monitor, to Get Response. Infusionsoft to Mailchimp. Convertkit, Active Campaign, and that's just the well-known ones. Some for small stints (think 1 - 3 months) others for longer stints (6 - 12). Drip is the only one that I've been using for well over 12 months and am feeling very comfortable with. Down to why this software is great...

    Cons

    Some things are quite tricky to do. For example, you would expect to be able to set a simple trigger link in an email, except that requires setting up a completely separate automation. You can't set triggers to happen at certain times, and it can be a pain to get your email template looking good (plain templates are awesome but sometimes you just want to be able to adjust things to make it more personal). Adding call-to-action buttons to emails is also insanely difficult, simply getting the colors to match your own brand is impossible. But all these are minor gripes in the grand scheme of things!

    Vendor response

    Hi Steve, Everyone here at Drip appreciates the time you took to write us a review! Since your review just a couple of months ago, we have actually launched the Visual Builder for all of your emailing needs! No more trouble adding call-to-action buttons or getting the colors to match your brand. The new Visual Builder allows you to easily build big, beautiful emails outfitted with images and brand styling for when you need to do more showing instead of telling¿ All the formatting. Zero coding. Thanks again, Sam from Drip

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    Joshua K.

    Internet, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Automates ALL THE THINGS in my e-commerce business

    Reviewed 4 years ago

    Overall, it has been a game changer for our digital products e-commerce business. Instead of just sending out bi-monthly email blasts to all of our audience, we're now able to put people through specific sequences of emails with relative ease. We can then separate people based on their activities and run specific promotions to those groups only. We have a long way to go and are only scratching the surface of what we can do in Drip, but already it has been a huge improvement in the way we handle our email marketing.

    Pros

    It's very simple create workflows for automating email flow. This has allowed us to completely transform the way we do our email marketing in our digital product e-commerce business. I also like how simple it is to setup a new campaign. Most other tools put you through complicated settings to setup new sequences. In Drip you just see a list of the emails on the campaign and you can quickly and easily adjust the days/timing of when people receive those emails after subscribing to the campaign. There is no over the top process for editing the actual emails and you have a choice between a simple editor (which I like as it gets great engagement) or for more visual promotions you can use the graphical editor which is really just as simple to use.

    Cons

    I found it better to utilise a third party software like Optinmonster to handle the actual signup forms because I get more flexibility surrounding the design of the popup. That is one area in which I think Drip could improve by offering more control surrounding that popup editing experience.

    RW
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    Ray W.

    Real Estate, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Drip is for drips!

    Reviewed 4 years ago

    We use drip to reach out and connect with Jigglar users to showcase new marketing templates and let them know about upcoming training events etc. We like to connect via email with our people each day. Sadly, Drip is totally underwhelming and getting involved was a big mistake.

    Pros

    I like the fact you can schedule a second email that only goes to recipients that didn't open the first email. Apart from that, there are plenty of other email products around with Drip's features

    Cons

    1. The product is glitchy with lots of bugs and definitely NOT ready for market. 2. The 'error please refresh' message is constantly appearing 3. After copying and pasting or trying to set up a hyperlink, the site often freezes 4. I can only set one hyperlink per email 5. Despite following instructions like formatting images to the correct size images or justifying images to the left they still come out floating in the middle 6. Support is terrible. When a Drip support team member eventually gets back to you (usually takes days) all they do is ask dumb questions.

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    Cliff H.

    Education Management, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    I can't quit Drip!

    Reviewed 4 years ago

    I love Drip. We simply have to have another email programme due to certain features that make it worth it for us but we can't do without Drip (even when we try!) because the ease of use for creation and delivery of automated email sequences, which are critical to our educational sales strategy, is second-to-none.

    Pros

    Drip is hands down the easiest, most intuitive software for us for creating automated email sequences. The templates, along with ease of use, and integrations with all the other platforms and software we use makes it so valuable for us.

    Cons

    The lack of certain features offered by other platforms, such as tighter integration with Shopify, App, app-based notifications for things like resending non-opens etc mean that we have to double up on some software instead of solely using Drip and that is a major pain.

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    Rick W.

    Professional Training & Coaching, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Integrations ~ So Powerful

    Reviewed 4 years ago

    I ran my own email server with arpReach for many years. It was tiresome and I didn't get all the flexibility much less the tagging and tracking I wanted. With Drip I've got a tool that has helped me engage my coaching clients more intimately (and also clear out people who are simply not engaging, which feels really good and keeps costs down as well).

    Pros

    My WordPress site has such a mix of different tools, I needed an email marketing engine that would integrate with them all with ease and consistency. I also needed excellent delivery and an easy way to track and target website users based on pages visited and clicks. Drip has been excellent in this, and I have introduced other colleagues to Drip who are equally pleased.

    Cons

    I wish there was a way to bring new solopreneurs in at an introductory price that was lower. I wish the CRM aspects were stronger. I'd love to be able to have a View of the Customer which was more customizable than the current customer lookup.

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