OpenTable - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate OpenTable's online booking system for its ease and convenience. They report that it allows them to see available times, select party sizes, and customize their search. Users find it helpful to book reservations without calling the restaurant, saving time and reducing wait times. They highlight the integration with mobile devices and the ability to book from anywhere. Some users mention the seamless process and accurate availability, though a few note limitations with large group bookings. Of the 120 OpenTable users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

Reviewers indicate that OpenTable's calendar/reminder system is highly valuable. They appreciate the automatic integration with their calendars and the timely reminders via email and SMS. Users find it helpful for staying organized and ensuring they don't miss reservations. They mention the ease of sharing reservations with others and the convenience of having reminders for busy schedules. Some users note occasional issues with time zone discrepancies, but overall, they find the system reliable and helpful. Of the 62 OpenTable users who gave detailed accounts of their use of Calendar/Reminder System, 94% rated this feature as important or highly important.

See related user reviews

“Allowing for reminders and immediate calendar additions allows for users to stay up to date on dinner reservations, receive relevant changes to group reservations and integrate automatically into any useable calendar which is very helpful to minimize unseated tabled on both the user and restaurant's side. ”

NH

Naja H.

Student

“Works very well and integrates with my calendar well. I also like having the option to easily share the reservation with others via text.”

Benjamin W.

Digital Strategist

Users report that OpenTable's mobile access is essential for making reservations on the go. They appreciate the app's ability to find local restaurants based on their location and the ease of booking from their phones. Reviewers highlight the convenience of managing reservations while traveling and the app's user-friendly interface. They find it beneficial for busy lifestyles and mention the importance of mobile compatibility. Some users suggest improvements for Android compatibility, but overall, they find mobile access very useful. Of the 28 OpenTable users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.

See related user reviews

“It is critical to be able to use Open table from your phone. Being able to quickly order while on the go is a blessing, with a busy life.”

BB

Brittany B.

Media personality

“Mobile Access is super important as most of us individuals use are phone and it is important to be able to make a quick booking.”

Sylvia H.

Senior Digital Designer

Reviewers find OpenTable's group reservations feature helpful for booking larger parties. They appreciate the ability to see if restaurants can accommodate their group size and the ease of making reservations without calling. Users mention the option to add special requests and notify the restaurant of group details. They highlight the capability's usefulness for business meetings and family gatherings. Some users note limitations for very large groups, but overall, they find it simplifies the process of coordinating group dining. Of the 54 OpenTable users who gave detailed accounts of their use of Group Reservations, 89% rated this feature as important or highly important.

Reviewers value OpenTable's booking notes feature for its ability to communicate special requests and preferences to restaurants. They appreciate being able to note allergies, special occasions, and seating preferences. Users find it helpful for ensuring a smooth dining experience and mention that restaurants often accommodate their requests. They highlight the ease of adding notes and the importance of this capability for personalized service. Some users report occasional issues with notes not being carried over, but overall, they find it beneficial. Of the 39 OpenTable users who gave detailed accounts of their use of Booking Notes, 79% rated this feature as important or highly important.