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Top Rated Conversation Intelligence Software with Alerts notifications - Page 2

Last updated: November 2026

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80 software options

Postscript logo

Cloud SMS marketing platform for Shopify ecommerce

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Cloud-based SMS and RCS marketing platform for Shopify brands, offering campaign sending, automation flows, and segmentation.

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Praiz logo

Superpowers for your Sales team

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Praiz extracts actionable & accurate data from your meetings then automatically feeds your CRM where you need it.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

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French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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HubSpot Sales Hub logo

More selling. Less everything else.

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One platform where your pipeline, your deals, and the work to move them forward all run from the same customer data. HubSpot Sales Hub helps reps focus on selling and gives leaders trusted reporting, insights, and recommendations. Start free.

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Spiky.ai logo

Decision Intelligence for Revenue Teams

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Spiky is an AI-powered conversation and revenue intelligence platform that transforms customer interactions into actionable insights, real-time coaching, and smarter revenue decisions.

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Allego logo

Cloud-based revenue enablement for enterprise teams

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Cloud-based revenue enablement platform for enterprise and mid-market teams, combining sales training, AI coaching, and content.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive, AI-powered conversation intelligence platform to analyze omnichannel customer interactions – including calls, chats, emails, surveys and more – at scale to improve operational efficiency and customer experience.

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Denim Social logo

Social media engagement platform for financial services

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Denim Social is an online platform designed to increase social media engagement for brands in financial services, including banking, mortgage, insurance, and others to publish content, manage advertising campaigns, build no-code landing pages, create customized team workflows, and more.

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SalesCaptain logo

AI-powered front desk for phone and text.

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SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

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Marchex logo

Call tracking for full marketing attribution

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Marchex Marketing Edge: Create more revenue-generating conversations by making better media buys

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Balto logo

Cloud contact center AI for mid-market teams

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Cloud-based contact center AI platform for mid-market and enterprise teams, offering real-time agent assist and AI coaching.

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Revenue.io logo

Sales engagement and call tracking platform

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Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

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Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Convirza logo

Call optimization and tracking solution

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Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

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Natterbox logo

The Voice Experts for Salesforce

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Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Aviso logo

Cloud-based AI revenue platform for B2B enterprises

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Cloud-based AI revenue operating system for B2B enterprises combining forecasting, pipeline management, and deal guidance.

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Outreach logo

Cloud-based AI revenue workflow platform for GTM teams

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Outreach Conversation Intelligence, powered by AI-virtual assistant KaiaTM, allows reps to spend more time selling by assisting them during the conversation with in-the-moment content, automating action items, transcriptions and meeting summaries, reducing the need for manual work.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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