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Top Rated Conversation Intelligence Software with Alerts notifications - Page 3

Last updated: November 2026

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80 software options

InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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CallSource logo

Performance management solution for sales & marketing calls

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CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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Dialpad Connect logo

The AI-native platform where conversations become action.

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Dialpad's Conversation Intelligence goes beyond transcripts, using Agentic AI to reason through voice and digital interactions and connect insights across every call. That intelligence compounds over time, governed by Dialpad's Guardian layer for secure, trusted action.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

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Aircall is a cloud-based customer communications platform unifying voice, SMS, and WhatsApp with AI conversation intelligence and 250+.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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RingCentral AI Conversation Expert (ACE) logo

AI-powered call analysis and coaching platform

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AI Conversation Expert uses artificial intelligence to summarize and transcribe phone calls, video meetings, and emails. It updates customer relationship management systems with key points and provides real-time coaching to enhance team performance. The platform offers sentiment analysis, conversation insights, and compliance recording for industries like healthcare, legal, and financial services.

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FinDash logo

Cloud-based financial dashboard for finance teams

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Cloud-based financial dashboard platform for finance teams, offering data visualization, real-time reporting, and KPI tracking.

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Bloombilt Frontdesk logo

Answers the calls you can't get to and texts you the lead

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Frontdesk answers the calls your office can't get to on your existing number. It takes down who's calling and what they need, then texts you the lead. Website chats and form submissions land in the same inbox.

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Samskit logo

AI-powered sales automation and CRM platform

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Samskit is an AI sales platform for B2B teams that automates meeting documentation and CRM data entry. It joins calls on Zoom, Teams, and Google Meet to record, transcribe, and summarize conversations in multiple languages, then updates CRM systems like Salesforce, HubSpot, Pipedrive, and Zoho. Features include AI tasks, deal scoring, risk alerts, pipeline dashboards, and meeting scorecards for sales coaching and enablement.

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Fastcall logo

Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Teldrip Insights logo

Conversation intelligence and call tracking software

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Teldrip Insights is an AI-based call tracking and conversation intelligence solution that transforms click-to-call functionality with advanced analytics and real-time data processing capabilities. The platform serves as a comprehensive solution for businesses seeking to optimize customer communications, enhance lead conversion rates, and gain actionable insights from call data.

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AVPIA logo

AI-powered virtual sales prospecting agent

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AVPIA is an AI-powered virtual prospecting agent automating B2B and B2C sales. It offers multichannel communication via email, WhatsApp, SMS, voice calls, and social media, plus a native CRM for contact management. Features include voice AI for phone interactions, conversation AI for customer communication, and content AI for creating marketing materials and personalized campaigns.

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Closerfy logo

AI-driven sales intelligence & coaching platform

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Closerfy is an AI platform for sales teams that records, transcribes, and analyzes meetings, calls, and WhatsApp conversations. It evaluates performance using customizable playbooks like SPIN Selling, BANT, MEDDIC, NEPQ, and Challenger Sale, offering scoring and feedback. Features include a CRM with funnel management, automated summaries, a manager dashboard for tracking, and AI-powered training tools like voice-based roleplay simulations.

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Orvera AI logo

The whole customer conversation, resolved.

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Orvera is the agentic AI platform for the whole customer conversation. AI agents resolve interactions end to end, Agent Assist guides people when they step in, AI Quality Management scores 100% of conversations, and Voice of Customer shows where to improve.

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SmartMinutes logo

Cloud-based AI meeting minutes tool for all businesses

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Cloud-based AI tool that records, transcribes, and auto-generates structured meeting minutes with action item extraction.

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Call Audit & Intelligence Platform logo

AI call scoring & agent coaching platform

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Zapbuild Call Audit & Intelligence Platform automatically transcribes and analyzes customer conversations across voice, video, and chat channels. The platform features automated quality assurance scoring, sentiment detection, compliance monitoring, and personalized coaching plans for agents based on call performance patterns.

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Attention logo

Cloud-based AI sales platform for revenue teams

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Cloud-based, AI-native sales platform that records meetings, calls, and emails to automate CRM updates, coaching, and forecasting for.

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Blip logo

Smart chat platform for digital channels

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Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

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Proponent logo

Conversational intelligence software for GTM Teams

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Proponent is a cloud-based conversational intelligence software designed for GTM teams that helps convert sales and support calls into insights for better decision making.

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Prodigal logo

Turn Consumer Finance conversations into outcomes.

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Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

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Salesman AI logo

Cloud-based AI sales copilot for B2B revenue teams

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Salesman AI is a cloud-based AI sales copilot for B2B Account Executives that covers pre-call prep, live call guidance, and post-call.

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Nivision logo

AI conversation intelligence for call centers

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Conversation intelligence for call centers. Nivision transcribes, classifies and scores 100% of calls in 60+ languages with native-grade Hebrew, tracks sentiment across each conversation, alerts managers in real time, and pushes structured results back into the CRM.

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DialLink logo

The Best Phone System for Small Businesses

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DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions and project a professional image, without the cost or complexity of enterprise tools.

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