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Top Rated IT Ticketing Systems Software with Mailchimp

Last updated: August 2026

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42 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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Flowlu logo

Work automation and team collaboration in one platform.

Flowlu’s IT ticketing system streamlines support by centralizing requests, automating workflows, and tracking issue resolution. Assign tickets, set priorities, and collaborate with your team to ensure quick responses and efficient problem-solving. Keep customers informed with real-time updates.

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Asset Panda logo

Cloud-based asset relationship management platform

Asset Panda is a highly configurable asset tracking platform that helps businesses of all sizes manage their IT assets, inventory, equipment, and more. With customizable fields, unlimited users, and seamless integrations, Asset Panda provides a centralized solution to keep track of your valuable assets and streamline your operations.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

Re:amaze is a web based help desk platform that enables businesses to communicate with customers at scale. Multi-channel support for all conversational channels like chat, email, social media, and mobile, helps entire teams stay in sync with customers in a shared team inbox so nothing goes missing.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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Mothernode CRM logo

Complete CRM for Small and Medium Sized Businesses

Cloud based CRM for sales teams

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ProProfs Chat logo

Live chat software for websites

ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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SalesNOW logo

Mobile & online CRM for sales teams

SalesNOW is a cloud-based, mobile customer relationship management (CRM) solution which centralizes all information to provide access to necessary data for all members of the sales team. The software includes tools for sales management, lead tracking, customer management, marketing, chat, and more.

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TeamGram logo

All-in-one CRM & collaboration tool for SMBs

TeamGram is a CRM & collaboration tool for SMBs that enables users to create sales quotes, track inventory, manage orders & invoices, build custom apps & more

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GoSquared logo

Subscriptions management software

Award-winning software for subscription businesses to understand and engage with customers.

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RAYNET CRM logo

The most easy-to-use CRM solution.

Simplify your CRM.

All contacts, deals, your calendar, your sales pipeline analysis –? all in one place.

Perfectly organized data that simplify your work and give you a thorough overview of your business.

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Groove logo

Cloud-based helpdesk solution for small businesses

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

ConvergeHub is a business growth enabler, offering cloud-based all-in-one CRM software for complete customer engagement, empowering users to stay connected to leads, customers, partners and employees, from any device, at any time

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Capsule logo

Customer relationship management solution

Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.

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Highrise logo

Simple CRM for tracking leads and managing follow ups

Simple CRM to store and share and manage leads and prospects; communicate with team members; and manage follow ups.

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Magentrix logo

We make portals. It's not magic. It's Magentrix.

Magentrix specializes in partner portals (PRM) and customer success portals. Seamlessly integrating with your CRM to maintain a single corporate data source.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Contact Boss logo

CRM database management tool for managing contacts

Contact Boss is a database management solution designed to help small to midsize retail businesses, non-profits, & entrepreneurs manage contact details & customer communication. The legacy data support functionality lets users upload & merge existing databases, as well as detect duplicate entries.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

A cloud IT ticketing system for employee issues and requests. Configure forms, fields, queues, ownership, priorities, SLAs, tasks, Smart Rules, knowledge bases, asset context, audit history, dashboards, and integrations with Jira, Slack, Teams, Okta, and more.

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Accelo logo

Move from operational chaos to profitable growth.

Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions.

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karmaCRM logo

Small business CRM software

karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

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Quickbase logo

Dynamic work management and project platform

Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

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Aysling logo

Professional Services ERP

Aysling is a cloud-based professional services ERP that aids businesses with streamlining their back-office operations and managing every step of the client lifecycle. The platform offers modules including CRM, project management, order management, and more.

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