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Google Analytics 360 Logo

Google Analytics 360

Enterprise-class web analytics

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(61)

Google Analytics 360 Reviews

Overall rating

4.7

/5

7.5K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.93/10

Reviews by rating

Pros and cons

I believe it is a great asset for any business. Once setup it is extremely easy to use and gives valuable insights to improve and thrive your business.
I love that this is free and easy to use. It's important to set up goals and conversations and then track them over time.
Overall, positive experience using Google Analytics. Has some good points and is free for deployment, and the reports and visualisation give a nice snapshot on the audience base.
I was having problems configuring my Google Analytics, and I couldn't figure out what was wrong.
Some reps seem to be less knowledgeable than you are. Some seem to completely misunderstand your questions and then fail to reinterpret.
In addition my biggest frustration is the correspondence (or lack there of ) between GA and Search console.
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7,589 reviews

Recommended

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Tanner S.

Account Executive

Marketing and Advertising, 11-50 employees

Review source

Overall Rating

A Modern Marketers Must Have

Reviewed 3 years ago

Transcript

Tanner S.: My name is Tanner. I'm an account executive and media buyer in the digital social media industry,...

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Elwin W.

Strategic Sales Analyst

Consumer Goods, 11-50 employees

Review source

Overall Rating

It works fine but is the only option

Reviewed 3 years ago

Transcript

Owen: Hi, I'm Owen. I'm an analyst for a consumer goods company, and I gave Google Analytics a four out...

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Tayyab S.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Identifies Whats Going On With Your Website

Reviewed 3 years ago

Google Analytics gives the maximum idea that what's going on with the website. I am using Google Analytics for my websites and also my SEO team. Based on my experience, Google Analytics is the most professional and robust tool to analyze website stats and traffic efficiently. The tool allows my SEO team to track the multiple queries like which specific keywords and pages are performing well.

Pros

Google Analytics tells us about the insights of our company or personal website. It also tells us where you are receiving clicks, user's location, website visited history and many more. It provides easy and efficient integration with third-party platforms such as Google Ads and Social Media.

Cons

It is very difficult to stay up with new & upcoming updates and features because sometimes I get lost in the new navigation or user interface. There is a lack of end-user support and difficult to identify the middle part of insights. It will be great if Google Analytics launches a built-in URL builder for the sake of campaign-tracking.

ho
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hsed o.

Computer Networking, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Analytics 360 review

Reviewed 2 months ago

Super important software in business analysis , recommended by huge organizations

Pros

Advanced data analysis: Google Analytics 360 provides more sophisticated data analysis capabilities, Powerful data integration , Enhanced data privacy and security and Improved support and service

Cons

The platform can be little overwhelming and complex

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Matthew S.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Can’t beat the price!

Reviewed 4 years ago

Web Metrics Professionals and Analysts will tell you there are far better products out there than this one, but this is the best for light SEO and it is familiar so don’t complain like I did.

Pros

There is lots of data that can be retrieved from this program and you will have to take some time to figure out what is useful in your case. You can find users location, but is that what helps turn this data into insight? You can set purchase goals, but do you have someone who can diagnose why your products are or aren’t selling? The common assumption is that having this product will make you an expert on SEO, and that is unfortunate. I understand the logic of it, but you need someone with a brain to translate this data into valuable consumer info.

Cons

It’s a lot bigger than I thought! That’s what she said but there’s no surprise that a program (and corresponding app) with this much data and functionality will require a lot of RAM and storage space.

AR
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Verified reviewer

Internet, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good program

Reviewed 2 months ago
Pros

Easy to use program with a relatively easy interfaceIt provides good and somewhat comprehensive reports and analyzes

Cons

It takes a lot of trainingAlso, some tools are difficult to use and you need to contact support

MA
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Marie A.

Hospitality, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Analyse all your costumer data

Reviewed 2 months ago

A good program that provide all the data you need and how to analyce it

Pros

Easy to see a overview and as Easy to get A More detailed data

Cons

Can be hard to understand some parts of the program

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Facundo S.

Information Technology and Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product, could improve support

Reviewed 17 days ago

a great improve in understanding our marketing needs.

Pros

Easy to use, affordable, good user community support

Cons

The customer support is awful, almost nonexistent.

AR
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Verified reviewer

Executive Office, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google does it again!

Reviewed 10 days ago
Pros

With Google Analytics 360 you can get important insight into web traffic to your site, helping you improve your market strategies. The data is becoming better and once you truly take advantage of all the tools, you can get a leg up.

Cons

There is so much it can be overwhelming. You do require comfort with technology.

CM
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Claire M.

Writing and Editing, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Analytics!

Reviewed 2 months ago

Overall it has helped me immensely with my early-stage business an it's a tool well worth getting to know and understanding. can help you make informed decisions based on data.

Pros

I love that it is free and you can seamlessly attach it to your website/ apps and track traffic and gain insights to base decisions off

Cons

I think it has quite a high learning curve to use it. There are lots of educational videos which are great but the sorting of data isn't as intuitive as it could be and wouldn't be easy to pick up as a non-techie. Also sometimes the data seems a little bit off so I'm not entirely sure about the accuracy, but difficult to confirm/ deny that one

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Preetesh B.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Powerful and Trustworthy Tool!

Reviewed 23 days ago
Pros

I really liked Google Analytics 360's comprehensive data insights and its ability to provide a deeper understanding of user behavior and marketing performance.

Cons

I feel that the pricing is on the higher side for smaller businesses.

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Rono K.

Computer Software, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Analytics 360 is so much ahead of other web analysis tools, great service!

Reviewed 2 months ago

Overall, Google Analytics has greatly impacted my brand, I have bagged new clients by using it.

Pros

I love how Google Analytics 360 is not only user friendly but so useful, I have increased my conversion rate and I can only give credits to them.

Cons

I hate how the best features of Google Analytics 360 require an upgrade to access.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cannot be beat

Reviewed 4 years ago

Excellent! Cannot complain at all!

Pros

Google Analytics is more popular than Wordpress and is used on nearly every single website created in modern-day. Why is this? Because it is free, it is highly flexible, and it gives you the ability to track custom events across your website, app, and other devices. Google Analytics is used by many to simply collect user visitation and bounce data, but the ability of Google Analytics goes much deeper. What do I like most? The simplicity, the price (FREE), and the extensibility. Nothing can compare to the amount of value that Google Analytics provides.

Cons

Google Analytics is not user-friendly. It is making strides forward, however, with its recent design overhaul and implementation of search-based question/answer data. The learning curve is steep for anything other than simple website visitor tracking. Furthermore, with the creation of Google Tag Manager and the constantly-updating set of scripts, Google Analytics can be a slight pain for those who have used the tool for a very long time. For new and infrequent users, however, this wouldn't be an issue. There are not many cons to Google Analytics outside of its few UI quirks and the learning curve.

AR
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Verified reviewer

Graphic Design, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best software for checking and monitoring analytics.

Reviewed 2 years ago

Simply great. Like I said it can be difficult to get the hang of it but once you do, you have an absolute analytics powerhouse on your hands.

Pros

Google Analytics is among the most powerful analytic tool out there. It also free which is absolutely great for the features and functionality you will be getting. The vast range of metrics that Google Analytics allows you to track is nothing short of impressive. I am a Data analyst and web developer in my company so Google analytics has been an indispensable tool for me. I use it daily to track behaviour flow, conversation rate, goals, web site analytics and many other metrics. Google data studio is a great way to retrieve data directly from the tool and create a customizable dashboard with all the top metrics that you frequently analyze or track.

Cons

I don't have much to complain about when it comes to Google analytics performance and reliability. The only issue I had was getting acquainted with navigating through and learning all the features. It takes a lot of time to learn how to use Google analytics to a workable degree. I personally had to take a free course offered by Google to properly get the hang of all the features and their uses and to properly monitor and analyze the data it provides. It's not easy to learn and so my team members often have problems and regularly come to me for help with using the software to achieve a certain desired goal.

JR
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Julianna R.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Analytics as a First Time User with No Experience

Reviewed 3 years ago

My overall experience with Google Analytics is pretty positive. They make it easy for various people in a company to access and use whether they are administrators or not. That is important to me because surprisingly a lot of programs have many restrictions on the amount of accounts or users that can access that kind of data, making it more difficult for a boutique company who may play more than one role.

Pros

The integration of Google Analytics was extremely simple and easy for tech novices to setup. As a user of wix for the company website, G.A. (google analytics) made it easier than wix on how to setup their tracking. However, I wish Google gave a simpler yet more comprehensive guide on how to read / understand the data. Sometimes I feel as if I'm missing part of the process as it takes me a long time to research each segment of services G.A. offers and then to apply that understanding to the data in front of me. I also want to know more on how to use this kind of data from Google to my advantage, especially when it comes to S.E.O and meta tags.

Cons

Again, the features that I feel are missing are more instructional tools than anything else. I wish there was a guide given by Google for beginners on how to break-down the data, understand the numbers and charts and how to use it for my advantage.

CS
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Craig S.

Apparel & Fashion, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use Analytics tool for Newbies

Reviewed 4 years ago

Using Google Analytics tracking software is easy and provides the analytical insights about my customer traffic, engagement and conversion funnel. So, I can optimize my e-commerce website content, marketing and products to increase sales. But due to limited support from Google and no development or coding experience, implementing enhanced e-commerce tracking was not easy and made me spend more time than I would have wanted before going live. If Google can provide e-commerce tracking developer resource, it would help newbies like me get the best optimization insights in lesser time.

Pros

I implemented Google Analytics tracking on my e-commerce website. So, I could track where traffic is coming from, on what products it is converting and who are my customers. My favorite feature of Google Analytics is Shopping Behavior because it showed me the complete funnel of sessions of customers who engaged with product banners, how many of those customers ended up going to product detail pages, who from those added items to their shopping cart and finally how many bought the products. When I analyzed this funnel, I was able to determine the list of customers I could re-target so they bought more.

Cons

Implementing enhanced e-commerce tracking to correlate customer traffic and engagement with product performance was the most challenging part of Google Analytics implementation. Because I didn't have coding background and I never hired a professional developer. I tried to self serve by reading support documentation on Google's developer portal. Although that portal is pretty comprehensive with examples of code snippets, I didn't feel confident about customizing the code to fulfill my analytics needs. The concept of custom dimensions and custom metrics, scope and how to send data was complex.

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Cha Y.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thanks to this program I have had a perfect operation in my company on the web.

Reviewed a year ago

The experience that I have built with the help of this program is really good and I can say that Google Analytics 360 is the best software of its kind and there is no other program that comes close to it in terms of the effectiveness that this program has when it is executed. and to analyze the entire environment of your system, today I understand much better what are the nonsense and the best interaction with each of my clients, and the reputation of part of them has been immediate, is that Google Analytics 360 is our platform preferred to approach our work and to implement it safely, the visits to our page are much more frequent, it is without a doubt the best control you can have of a site or web page.

Pros

Thanks to this program I have had a perfect operation in my company on the web, the truth is that there are many options that Google Analytics 360 addresses, this program is a guide to find the best solution for the growth of my work, it analyzes the best scenarios and offers the best tools to carry out a marketing campaign that exposes the best virtues of our company, this program will be recognizing your environment and the best relations it has in the updated one, all this with the purpose that each of its users study the possibility of how to advance and achieve success by this means, the mission will always be as is the movement of each of the clients interested in investing in our business.

Cons

Google Analytics 360 that the more I use it, the more it fills my computer with unnecessary information and cookies, making me constantly have the obligation to clean my system and this scenario is repeated when each update that the program undergoes takes up much more space to be able to run correctly In my database, in general, the change of peno is significant and affects the speed with which the program is reproduced every time I start it, this is a huge disadvantage that we find in this program, hopefully it can be improved in little time as it affects or other programs that we have in our system.

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Alfredo M.

Telecommunications, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An ally for our web pages

Reviewed 5 years ago

I work in a telecommunications company and we manage different websites. In particular, in our communications management we administer a website that can only be viewed by internal audiences and another site that is directed to the external public of the company and the community in general. For example, this tool has allowed us, in the case of the internal page, to know the interests of our workers...

Pros

Using Google Analytics is essential when managing a web page. Since this tool allows you to have a comprehensive statistical analysis on traffic and the general behavior of our website, free. - The first benefit of this tool is that it is free. - It is easy to install or apply to our website. - This tool is great to have a daily record of how many people visit our website. - It offers detailed statistics about each of the URLs of our site that are most visited. - Generates daily navigation reports, visiting hours and busiest places. - Shows the number of visits to the site in real time on each of the pages. - It details the average duration of each visit, something that allows you to analyze the contents published there to make improvements. - Register the bounce rates of our website.

Cons

- I found it difficult to provide access to new users so that they can also review the statistics on the website. - Only the person who has access can see, online, the statistics that the tool shows. This has generated that in our daily practice only one person must export the reports to present them to the managers of the company. - If an account is disabled all the registered information is lost. That's why the tool forces us to take care of that initial registration as if it were gold.

AR
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Verified reviewer

Apparel & Fashion, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It's hard to complain about free

Reviewed 3 years ago

It's pretty great for what it is. A free, easy to use product that will help you make better, quicker decisions. Again, it's hard to argue with the value proposition.

Pros

The product is incredibly easy to use. For the basic features, you can train up someone to do reporting within less than a day. There are lots of different pieces of data and reports in there - you could spend tons of time going through it and still not hit everything. The basic model (which is all 90% of businesses really need) is free. Implementation is straightforward and about as simple as can be. Documentation (while sometimes a bit hard to parse) is readily available. Alerts are easy to set up. Very simple to make different views and properties so that you can keep distinct reporting separate plus have a raw data backup.

Cons

Because it is free, it is one of the lower priority areas for development for Google. There's one particular (fairly minor) bug in it that drives me crazy that has been there for at least 3 years, and I know there is basically zero chance it gets addressed. You have no direct support or customer service, so you need to be good at self-help and googling your own answers to questions (which is luckily pretty easy). You have to deal with sampling for larger reports on the free version. A lot of the new additions which have been hyped up have been pretty weak once released (User ID view, etc).

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Stanislav G.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best in Digital Analytics

Reviewed 5 years ago

As a Google Analytics certified professional, I am a true proponent of the product. It can be used by anyone (even absolute novices) to monitor site visitors and general ups and downs related to performance, be it from paid or organic. A typical Analytics user is the business owner who doesn't know much about the product or digital marketing, but can still use the product to keep an eye on things - ease of use is sufficient. On the other hand, we have all the professionals - digital marketers or even hard core data analysts that can solve very complex business problems, some of which are unknown to the business before looking at the data.

Pros

The sheer number of ways you can look at data. Most often I've found myself needing to check traffic from a particular channel - whether it has been organic when analyzing SEO results, or paid when trying to verify PPC campaign reporting, get an overview of all paid channels, or dig deeper and actually segment data from PPC campaigns to gain additional insight. Google Analytics provides you with everything...

Cons

There is a bit of a learning curve involved, but that is not a con of the product. Google even have an Academy where you can learn about Google Analytics and even get certified.

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Chamath N.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Web analytics of international class

Reviewed 4 years ago

Overall, Google Analytics is the best web analytics tool when compared to other tools available in the market. It gives us more valuable data and the user interfaces of GA are very user-friendly. Even I can make customized dashboards according to my needs. So I would like to recommend GA for anyone who is looking for a web analytics tool.

Pros

As a whole, people have many positive demonstrations with Google analytics. We especially like this since we can download our PDFs from our traffic reports and to our web pages. So, you can print out a hard copy. It helps you to recreate a hard and stable copy of the numbers and the demographic data and details of the customers. Your Google Analytics gives you the necessary data regarding yourself...

Cons

The cons of this are something hard to say. This is the second most loved Google product after Gmail. It is extremely tough to take a rep call or an actual call from the phone to get technical help through Google Analytics.

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Nathan R.

Public Policy, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gold Standard

Reviewed 5 years ago

Without Google Analytics, we would have no idea what is going on with our site. We would not understand what browsers are being used, what percentage visit with mobile devices, where visitors are coming from, etc. GA allows us to make data-informed decisions--not guesses--about where improvements need to be made. With each iteration of our site, GA guides menu creation, page layouts, site structure, etc. We are continually tweaking our websites based on the data provided by GA.

Pros

Without question, Google Analytics (GA) is the gold standard of website analytics suites, especially since you get so much for no cost. I love that you can track multiple properties from one login, tracking conversions, behavior, visitor origin, exit point, how long they stay on your site, etc. For most people, GA is all you need to understand what is happening on your site, how well your SEO is working,...

Cons

Data visualization on anything other that the GA site requires a separate service. GA is very complex and with Google making frequent changes to the product, it's easy to get behind with understanding where things are located and how it works. Google also seems to have eliminated one of my favorite features, the heat map, which showed where visitors were going on a page in real time.

AR
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Verified reviewer

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Analytics solution that grows with your project

Reviewed 4 years ago

I have been using Google analytics for several years both for professional enterprise software as well as personal projects. Google analytics is different from some other competitive products in that with GA, you get an aggregate view of the user behavior. Generally, this has been sufficient for new and growing apps, where I am trying to understand use behavior as a whole. I am extremely grateful...

Pros

Google Analytics offers lots of great features that make me choose it over competitive products: - Easy setup and customization; I have used it with websites rendered on a server and single-page apps - Ability to observe user behavior in real time - Web interface has excellent tools for creating custom reports and dashboards - Native apps let me check on the data when I'm away from my desk -- in fact the mobile app is my favorite way to study the data - When working with multiple apps, the program does a good job keeping everything organized - The free quota is very liberal, and this is very helpful and necessary when launching new bootstrapped apps and when funds are limited

Cons

Here are some of my pain points with Google Analytics: - When I add new projects in the mobile app, I must spend a lot of time to set up the reporting views. The app comes with built-in views, but I prefer my own. I have setup these custom views for other projects before. I wish I could easily clone my previous report view into the new project. If this feature does exist, it is too difficult to find...

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best integration tool created by Google for analytics of websites and more!

Reviewed 5 years ago

Fabulous creation!

Pros

I have built a website from scratch and to monitor the traffic and analyse the data, I look at a tool that could help me. Google analytics goes far beyond my expectations when it comes to displaying analytics about my website. The simplicity with which I can integrate Google Analytics in to my website code is remarkable. Either using the analytics code or the embed source code options, I can navigate...

Cons

There must be a way to directly highlight the analytics or display the number of users on the website, that have visited the site. No cons as such as I truly believe this is a wonderful integrated tool and can be used everywhere to track and monitor website data instantly.

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Andrew P.

Higher Education, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Start Small, Get Big Data

Reviewed 4 years ago

I used the product initially to track traffic for a couple of websites and over time have learned how to better design our site to improve the user experience. You will probably be very happy with this product if you are looking for this level of detail. You may also find that it is capable of much more with a little bit of time. I do think that I will continue to use Google Analytics as it has helped me accomplish what I was looking to do, and I would recommend at least trying some of the tools in Google Analytics before looking elsewhere.

Pros

Like all of the G-Suite products, Google Analytics shines in it's ease-of-use and ability to get you started with analytics quickly. Embedding and measuring your pages is not a terribly hard thing to do, but Google Analytics gets you started in a way that is not intimidating. The tools and data that come with Analytics are all fairly easy to learn and put the important information in front of you right away. If you need to do simple usage tracking or interpreting how people flow through your content, this product is great. You can get more in to the detail and make the product very powerful for you with some commitment to learning the UI and features.

Cons

I can tell that there is a capacity to use this product in a much more intelligent and finessed way. I have spent some time learning just how to interpret certain tools and I am constantly fidgeting and testing the tools out to get different information. I have had difficulty finding help outside of forums, more videos or work guides could be developed. Google Analytics does assume you know a bit about statistics and tracking when you use it, so any first-time user will need to spend some time to understand what they are seeing.

IB
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Ian B.

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Now featuring selling points beyond merely being free!

Reviewed 4 years ago

Google Analytics has been an industry standard for a decade at least. At the beginning, it offered an astoundingly robust measurement suite for the very attractive price of "no money." As time went on, its features began to lag behind more specialized UI/UX/Ecommerce tools – though it still won handily on price, meaning the discussion was often more about "and" than "or". Google's new focus on improving...

Pros

Google Analytics has always been good because it is free and fairly robust. In terms of power tools, it's like a dremel. It probably isn't the single best tool for any specialized job, but it is giving you a huge amount of functionality at a really attractive price point. And, as integrations with other Google products increase, Analytics is becoming much more powerful than it had been for the past 5 years or so (as it's first-mover advantage was eroded by new specialized tools).

Cons

Documentation and support. I mean, of course support isn't going to be on the table for a piece of free software from a behemoth like Google... but it would be nice if they would at least go back and update/remove outdated support articles and forum posts. It is nearly impossible to find the answer to a problem on your first try, as there are usually five different answers on the support site all corresponding to different times in the product's development. You just have to try them all until you find the one that's still relevant. Not the most efficient use of time.

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Daniel P.

Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Analytics - a mandatory but sophisticated tool

Reviewed 5 years ago

Google Analytics has helped me to have a strategic overview of my site. I couldn't imagine how to manage a website without Google Analytics. It's intimidating for a beginner, but it offers way too much data to ignore it.

Pros

You can't name yourself a blogger or a marketer if you don't use Google Analytics. Every webmaster wants to attract more and more traffic, therefore you should "convince" Google that you deliver the proper and relevant information. There is no better tool than Google Analytics to show your traffic stats because it was released by Google itself. It's logical - if you want to know how Google appreciate...

Cons

Google Analytics is an extraordinary tool, but nothing man-made is perfect. Even though it's quite useful for webmasters, it's frightening for beginners. A more user-friendly interface might be a solution. You may discover new options and features even after many months of usage. Luckily, there are many YouTube tutorials or online courses teaching how to use Google Analytics. Some SEO experts claim that Google Analytics doesn't provide accurate data. Well, I believe that Google knows better what Google wants, isn't it? Most likely, some data isn't perfectly accurate, but for the most of it the accuracy level is satisfactory for the majority users.