Whatagraph Reviews

The software is excellent, it can do anything Google Data Studio can but comes with scalability and a great support team. All data connections are built-in, so no need for expensive third-party connectors.

The development cycle is aimed at pleasing the greatest number of people, which means very specific requests might never make it.

Great list of data sources to pull from, Ability to drill down into the data, segmenting, sorting, etc. Great customer services, always been helpful and were deploying almost every suggestion we have requested.

It could take hours to built reports, even if they are templated. We could spend hours on designing reports instead of analysing the data.

Hey, Guy! Thanks so much for your feedback. I'd love to help you speed up the process with report building, I'm sure we can find ways to speed up the process for you. Please reply to my email and we'll be able to figure something out.

- User-friendly interface. - Easy to add accounts and various channels. - Ability to increase the number of sources for your team without the need to contact support (upgrade your membership). - Automated reports. - Email notifications in case one of the sources get disconnected.

- The company is located in Europe and doesn't have 24/7 support. For someone working from Canada's West Coast, it is incredibly hard to get a timely response and support. - Troubles with connecting social media channels due to various APIs. Even if the source is connected, there is no guarantee that it will not be disconnected for no reason.

Thanks so much for your feedback, Adina! A 24/7 support is definitely something that we've been considering and will hopefully implement next year as the company grows. As for the API disconnects working super hard on fixing that as we know how much frustration it causes. It's hard to control what happens on the third-party's side, eg. Facebook, but we're absolutely aware of the issue as are trying to find other ways to prevent it from happening.

Integrations with all the main social media channels we use for clients has provided some fantastic time-savings. This, alongside incredible customer service and relative ease of use, is what I like most about it.

Having to manually download some data and use spreadsheets for some channel metrics (Twitter specifically) is very annoying but I understand that is an API issue that Whatagraph probably can't do much about. I'd also like to have slightly more flexibility on report design.

If you run a Social Media Agency this is THEE program to have. However, if you are not heavily attached to SM then it's true value may be lost. I love the interface and the ease of use. It has a ton of great analytics and they email you reports that would be super valuable if you were an agency that managed social media accounts

This is probably the gold standard social media tracking. I think it is a fantastic program.

- Simple reports fast to build - Good looking widgets - great support team (big up to reps)

- not enough freedom in the size and design of widget - no choice of landscape format - not enough data available - No enough freedom in the number of rows and columns in one chart. - INCREDIBLY COMPLICATED in term of choosing of dates (multicalendar)

Thanks so much, Alexandre! Passing this on to our product development team. I know they're looking at the multicalendar feature very closely, so we should have more intuitive functionality pretty soon.

The ease of use and deployment make whatagraph a must have in your Martech bundle. It allow you to monitor traffic and social plateform automatically and even send the report needed to your clients without you having to do the heavy lifting. Design is great and make the data easy to read for customers. Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time! Very professional and kind.

I did not yet find something what limit my use but I’ll update my post if I do at some point.

I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!

All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.

Thanks, Ricky! We have some exciting releases planned for 2020 so stay tuned and hopefully, we'll take down the market together :)

Functionality - there is all we need for Facebook ads reports (all metrics including custom conv. and diffrent atributtion models), support is really helpful, problem solving and fast answering, we really like it. No problem for them to ad special functionality if we need it.

For now nothing. Everything seems to be great.

The tool is easy to use; you do not need to have development resources. Even my junior project managers are capable of making campaign reports in minutes. There are a lot of pre-made templates you can use as well as many pre-made widgets.

In the beginning, it takes a lot of time to prepare your templates for the reporting. As with all the tools, you need to make yourself aware of the interface.

- Extremely fast and capable customer service - Easy to customize for customer's needs - Supports almost every channel

-Traffic sources have been dropping from time to time.

I work with several products at a time, running more than 100 campaigns. And of course, clients want to see it all. Here comes Whatagraph which gives me an opportunity to have all data in one place and in a visually appealing way. Reports are pretty, and it is easy for clients to understand them.

Several times there were bugs that I had to report, but it was fixed.

So easy to use and it is not costly - makes reporting so easy and I like that it compares with previous months or years

Nothing - not anything not to like about this tool

The user interface is easy to navigate . This tool has really good graphics. It saves a lot of time.

I did not find anything that I would put into this category. There are some limitations in the sources that this service offers but the customer service is amazing. I called the customer service and ordered a fine-tuned version which fits our needs.

Nice software for customizing instantly sharable reports of your website data. You can set up auto-email delivery which is great for monitoring your key operational measures. They offer a free trial so give it a spin.

Not a true data analysis tool. If you want to drill into your data and get a deeper understanding look elsewhere.

Whatagraph beautifully displays data directly from our social data sources so our clients can easily digest the information.

There is a frequent need to make updates to the reporting tool due to the ever-changing social media landscape.

There's value here for every member of the marketing team. Informative graphs, all information can be displayed visually, easy to interpret. Easy to set up.

Some integrations are missing, like Pinterest and some other data-based marketing tools.

This software is really easy to use, ver user friendly. I like the interface and has really help the agency to save time in reporting for clients.

There are a few glitches that i have found. Also some limits with functions, for example in reporting the call details from Google Ads, there is a limit of 100 calls.

Hey, Ignacio! Thanks so much for the review. Always feel free to drop us a line whenever you encounter a bug or a glitch of any sort our team will immediately take a look at it.

The visual representation of numbers and complicated statistics is a treat to the eyes, makes for easy understanding by the average business owner and its a breeze to set up once and forget it. The automated delivery of the reports over email means there is one less tool to go and log in to.

Not faced any challenges so far while using the tool.

Instant responses on chat from the whatagraph team, always very helpful and on hand.

Can be quite glitchy sometimes and takes a while to get used to.

Thanks so much for your feedback, Charlotte! We're aware of the glitches and are constantly working to make sure they don't reappear again. Feel free to reach out if you ever encounter some prioblems.

Before Whatagraph, we were using different analytic tools for different platforms. With Whatagraph, combining this data, and putting it together became so much easier. It creates visualizations that are so easy to understand and present. The learning curve is minimal.

Honestly, I can't find anything that I would say is the least likeable thing for Whatagraph! It really has eased my job.

I liked how user-friendly this software is.. Very useful and helpful for my monthly reporting I can easily pull all the data I needed for my reports. Great customer service.

Sources keeps disconnecting for no reasons.

The modern style and visual focus are great to illustrate performance to clients.

I don't believe there's anything major. I would prefer more integration with ecommerce analytics.

Thanks so much, Ronnie! Working on a couple of new integrations as we speak :) Will update you once they're out.

Whatagraph has unique reports propositions that add value to any social media strategy.

The software limits integrations. If I could have more integrations, I would like more.

Thank you for your feedback, Igor!

The ability to create streamlined reporting was crucial for me.

I found one small bug when I started using it, but it was fixed within weeks. Other than that, nothing!