Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.
Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.
There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program.
Documents uploaded show a "preview" which in many cases display the wrong fonts and mess up the design.
Lack of development with no major features for years. SImple expected features not native such as polls.
Resetting your password is a pain, mostly because of the number of steps you have to go through to get to the right screen.