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Microsoft Forms
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data collection, analysis and feedback sharing using forms
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Microsoft Forms - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Microsoft Forms overview
Based on 317 verified user reviews
What is Microsoft Forms?
Microsoft Forms is a survey program with key features that include a survey builder, reporting and analytics, customizable forms, customizable fields, and more.
Who uses Microsoft Forms?
Reviews for Microsoft Forms come from a wide variety of industries, including Education Management (8% of reviewers), Information Technology and Services (6%), and Retail (4%). The most frequent use case for Microsoft Forms cited by reviewers is conducting surveys (81% of reviewers).
What do users say about Microsoft Forms pricing?
Most users consider Microsoft Forms to offer good value for money since it is included in the Microsoft 365 suite, and they appreciate not needing to pay extra. However, some users report frustration with the cost if purchased separately.
What are the most popular integrations for Microsoft Forms?
The Microsoft Forms integration most frequently cited by reviewers is Microsoft Excel, a spreadsheet product rated 4.8 out of 5 for its integration with Microsoft Forms.
Starting price
Alternatives
with better value for money
Pros & Cons
Customization
Efficiency
Simplicity
Branding
Stability
Branching
Microsoft Forms’s user interface
Microsoft Forms pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.7
Customer support
4.2
Reviews sentiment
What do users say about Microsoft Forms?
Users say Microsoft Forms is easy to use, especially within the Microsoft 365 ecosystem, and helps them quickly create surveys, quizzes, and feedback forms for data collection and analysis. They appreciate its seamless integration with other Microsoft apps like Excel and Teams, and value that it is included at no extra cost with many Office 365 subscriptions.
They find the customization and design options limited, noting that advanced features and branding capabilities are lacking compared to some competitors. Some mention that integrations with non-Microsoft tools and offline access are restricted, and that reporting and analytics are fairly basic.
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Who uses Microsoft Forms?
Based on 317 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Microsoft Forms's key features
GetApp's analysis of 57 verified user reviews collected between March 2022 and December 2024 identifies Microsoft Forms' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Microsoft Forms' Survey Builder for its intuitive interface and diverse question types, making survey creation straightforward for users of all levels. They find it easy to create and deploy surveys quickly, with minimal training required. Users report that the options for building unique surveys are vast and practical, including templates for quick setup. However, some mention it can be tricky when selecting different survey items. Overall, they value the ease and efficiency of creating surveys with Microsoft Forms. Of the 26 Microsoft Forms users who gave detailed accounts of their use of Survey Builder, 96% rated this feature as important or highly important.
zarin s.
student
Jeremy G.
Game Developer
Users report that Microsoft Forms provides real-time analytics, allowing them to monitor responses as they are submitted. They appreciate the visual representation of data through charts and graphs, which helps in identifying trends and patterns quickly. Reviewers indicate that the ability to export data to Excel is valuable for further analysis. Some users wish for more complex reporting capabilities but find the existing options sufficient for basic needs. They find the reporting and analytics aspects helpful for transforming raw data into actionable insights. Of the 33 Microsoft Forms users who gave detailed accounts of their use of Reporting/Analytics, 94% rated this feature as important or highly important.
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Scarlet M.
Client Manager
Farhan M.
Computer System Technology
Reviewers indicate that Microsoft Forms offers a good range of customization options, allowing them to tailor forms to fit specific requirements. They appreciate the ability to customize forms with different question types, headings, and themes. Users find the customization options adequate for most needs, though some wish for more in-depth fillable options. They report that the customization capabilities make it easy to create forms that are both functional and visually appealing, suitable for various use cases. Of the 16 Microsoft Forms users who gave detailed accounts of their use of Customizable Forms, 94% rated this feature as important or highly important.
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Laura W.
People Coordinator
Antony B.
Database Manager
Users appreciate the ability to customize fields in Microsoft Forms to suit their specific needs. They report that the software allows for a variety of question types, including text, rating, date, and multiple-choice, which helps in collecting diverse data. Reviewers find the field customization sufficient for most internal use cases, though some desire more advanced options. They highlight that the customizable fields make it easy to personalize surveys and forms, ensuring they capture the necessary data effectively. Of the 24 Microsoft Forms users who gave detailed accounts of their use of Customizable Fields, 88% rated this feature as important or highly important.
See related user reviews
Kristan L.
Architect
Brad C.
Business Intelligence Analyst
All Microsoft Forms features
Features rating:
Microsoft Forms awards
Microsoft Forms alternatives
Microsoft Forms
Starting from
No pricing info
Jotform
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39
Per month
Typeform
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29
Per month
Zoho Survey
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35
Per month
Microsoft Forms integrations (17)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as Microsoft Forms integrations and how users feel about them.
Integration rating: 4.8 (24)
“We use Excel to run reports on the data and create graphics. The integration works perfectly (which is what I expect, since Excel is also a Microsoft product).”
“Microsoft Forms had way of integrating with Excel at one point with live data updates, but this doesn't always work.”
Rachel S.
Learning Experience Researcher
Integration rating: 4.7 (10)
“Integrating forms with our internal messaging in teams makes it more accessible and easier to implement for our team.”
“I set assignments and tasks for my classes and then get the results back to give feedback to them in an instant way.”
Tim W.
Design Director
Integration rating: 4.9 (12)
“You can distribute assignments, and templates with ease, and now create "polls" within Outlook based on the Forms technology.”
Stuart W.
Teacher Of Accounting
Integration rating: 4.8 (10)
“If you are using Microsoft Forms, access to the various apps in Microsoft 365 will certainly make deploying forms easier. ”
Anonymous R.
Business Intelligence Analyst
Microsoft Forms support options
Typical customers
Platforms supported
Support options
Training options
Microsoft Forms FAQs
Microsoft Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is Microsoft Forms used for?
The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback. Microsoft Forms offers reporting tools and allows you to graphically present survey results complete with statistics and detailed information on the responses for each question. Additionally, organization can generate QR codes with embedded codes or links which can be shared via email or social media.
Q. What languages does Microsoft Forms support?
Microsoft Forms supports the following languages:
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish
Q. Does Microsoft Forms offer an API?
No, Microsoft Forms does not have an API available.
Q. What other apps does Microsoft Forms integrate with?
Microsoft Forms integrates with the following applications:
Microsoft Outlook, Microsoft Teams, Microsoft 365, Microsoft Excel
Q. What level of support does Microsoft Forms offer?
Microsoft Forms offers the following support options:
Email/Help Desk, Chat
