Microsoft Teams Features

Microsoft Teams

Chat-based workspace in Office 365

4.4/5 (3,915 reviews)

Microsoft Teams Feature Summary

  • @mentions
  • Access control
  • Activity feed management
  • Assistant bots
  • Built-in & custom tabs
  • Call management
  • Channel favoriting & following
  • Chat/instant messaging
  • Commands
  • Contact search by name or email address
  • Conversation search
  • Conversation tracking
  • Customizable alerts
  • Customizable for each team
  • Email-style threaded conversations
  • Emojis, GIFs, stickers
  • Group chat
  • In-line animated GIFs
  • Meeting scheduling
  • Multi-factor authentication
  • Notes
  • Office 365 & custom connectors
  • Open API
  • Organization wide teams
  • Real-time chat history across devices
  • Skype integration
  • Tabs for frequently used documents
  • Team chats & private discussions
  • Team lists
  • Teams overview grid
  • Third-party integrations
  • Third-party notifications & updates
  • Usage reports
  • Voice & video conferencing
  • Whiteboard

Competitor Feature Comparison

@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Automatic Notifications
Availability Indicator
CRM Integration
Calendar Management
Call Routing
Call Transfer
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Conferencing
Contact History
Contact Management
Data Import
Data Storage Management
Desktop Notifications
Disaster Recovery
Document Management
Document Storage
Email Integration
Email Invitations & Reminders
Email Notifications
Event Management
Event Scheduling
File Management
File Transfer
Filtered Views
Instant Messaging
Meeting Management
Microsoft Outlook Integration
Multimedia Support
Permission Management
Personalized Profiles
Policy Management
Project Notes
Project Planning
Real Time Notifications
Real Time Updates
Reminders
Remote Access
Reporting & Statistics
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Social Media Integration
Spell Correction
Tagging
Template Management
Third Party Integration
Two-Way Audio & Video
Usage Tracking
User Management
User Photos
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Workflow Management
Learn moreCompare App
@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Automatic Notifications
Availability Indicator
CRM Integration
Calendar Management
Call Routing
Call Transfer
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Conferencing
Contact History
Contact Management
Data Import
Data Storage Management
Desktop Notifications
Disaster Recovery
Document Management
Document Storage
Email Integration
Email Invitations & Reminders
Email Notifications
Event Management
Event Scheduling
File Management
File Transfer
Filtered Views
Instant Messaging
Meeting Management
Microsoft Outlook Integration
Multimedia Support
Permission Management
Personalized Profiles
Policy Management
Project Notes
Project Planning
Real Time Notifications
Real Time Updates
Reminders
Remote Access
Reporting & Statistics
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Social Media Integration
Spell Correction
Tagging
Template Management
Third Party Integration
Two-Way Audio & Video
Usage Tracking
User Management
User Photos
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Workflow Management
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@mentions
API
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Application Integration
Archiving & Retention
Assignment Management
Automatic Notifications
Availability Indicator
CRM Integration
Calendar Management
Call Routing
Call Transfer
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Compliance Management
Conferencing
Contact History
Contact Management
Data Import
Data Storage Management
Desktop Notifications
Disaster Recovery
Document Management
Document Storage
Email Integration
Email Invitations & Reminders
Email Notifications
Event Management
Event Scheduling
File Management
File Transfer
Filtered Views
Instant Messaging
Meeting Management
Microsoft Outlook Integration
Multimedia Support
Permission Management
Personalized Profiles
Policy Management
Project Notes
Project Planning
Real Time Notifications
Real Time Updates
Reminders
Remote Access
Reporting & Statistics
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Social Media Integration
Spell Correction
Tagging
Template Management
Third Party Integration
Two-Way Audio & Video
Usage Tracking
User Management
User Photos
Video Call Recording
Video Conferencing
Video Streaming
Video Support
Workflow Management
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Mobile apps

iOS App


1,372,934 reviews

Requires iOS 12.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,911,827 reviews

Microsoft Teams Feature Reviews

25 reviewers had the following to say about Microsoft Teams's features:

Adam Roberts

Teams is a great collaboration tool

2019-03-13

Teams is also allowing us to collaborate and share files more efficiently.

Pros

My favorite feature is the chat function and the searchable history it keeps for conversations.

Cons

I wish Teams had a bit more granular control over permissions for managing created teams and file management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Brewer

Team communication in a central service

2020-12-29

A good feature is chat search, allowing you to lookup previous chat messages to track discussions and verify plans and information shared in chat.

Pros

The software/service provides ad-hoc meetings and conferencing along with text based chat, document management and integration with other Microsoft products.

Cons

Most users will only utilize basic chat and conference features as document sharing and management is almost an afterthought.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Tsang

Usability of MicroSoft Team

2020-10-09

Great, easy to use, have all the functionalities I needed

Pros

Easy to use, have all the functionalities I needed for collaborations, easy to manage and install, cross platform

Cons

Files management, folders, file sharing, team sharing interface, customise the look and feel, plug in of 3rd parties tools

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vidhi Gajjar

Best corporate-wide workspace tool in which teams can have conversations as large or small groups

2018-04-10

Pros

- Great interface - East access to different channels and files that exist within the subgroup - Plugs into the Microsoft Ecosystem for embedded application access - Better management of conversations - Third-party apps and API integration

Cons

- Does not support guest access - Requires installing a local desktop application for an optimal experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 10001+ employees)

Great collaboration and team management platform

2019-03-31

Collaboration and central documents repository is one of area my team is using with wikis for Knowledge sharing

Pros

Teams available in desktop, web and mobile is one of the greatest advantage.

Cons

Plus sometime notification are missed causing missing if info

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 51-200 employees)

Good tool for daily collaboration, not great for project management

2019-05-27

Pros

Great product if you are only needing a collaboration and communication hub for your team.

Cons

I really wish this had more project and calendar management abilities.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Strong

We use Teams, but...

2020-09-24

Chat is OK. File management is OK for simple use cases, horrible for complex use cases but can be "fixed" if you're willing to look at SharePoint that sits behind Teams.

Pros

Quick to set up initially, pleasant looking user interface, significant functionality out of the box.

Cons

I must switch what's showing in my one window to move back and forth -- how incredibly primitive! File storage is stilted and awkward in Teams.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Shekhar Sharma

Microsoft team: time for collaboration

2021-02-14

I am happy with the product and expecting more improvement and integration.

Pros

. - Complete package (chat, collaboration, audio, screen-share & meetings - Mobile application is also very easy to use.

Cons

. - Addition of video functionality will be a plus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Chemicals company, 10001+ employees)

Great and full of features

2021-02-11

Team meetings are easier and more organized. File sharing also had improvments.

Pros

There are a lot of apps that you can integrate with it also. The mobile application is also good.

Cons

Because of all the features and capabilities the software does not run so smothly on not brand new computers.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eli Scheinholtz

Best communications and collaboration platform

2020-08-13

Has made coordinating and collaborating within our team much easier and improved overall communication.

Pros

Makes quick communication seamless and helps organize accounts by giving options for different chats and subgroups within those.

Cons

Sometimes file management can be difficult in sharing between chats and Teams with file overwriting in different groups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Akashbir Singh

Microsoft Teams Review

2020-07-17

Very good, it increased productivity, good online meeting experience, some flaws like file storage and creating new channels but overall it is a great product.

Pros

Integration of third party applications ensures that we don't need to leave the application to use the other apps.

Cons

We have to create new team channels from scratch and cannot replicate one, it has to be done automatically.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Ropers

New Normal In These COVID Times

2020-09-22

Meeting functionality works well.

Pros

Best feature is that it's a single app for messaging, collaboration, and meeting.

Cons

On occasion (perhaps once or twice a month), a user is unable to unmute themselves while in a call, and needs to drop and rejoin in order to be heard.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Electronics company, 5001-10000 employees)

Convenient collaboration solution, but a bit bloated

2021-02-11

Teams quickly became the backbone of our organization's daily workflows, facilitating the transition to remote working during the pandemic.

Pros

Seamless integration into daily MS Office workflows. Complete and user-friendly conferencing and collaboration solution.

Cons

The interface tries a little too hard to incorporate everything, from video calls to chat to document editing.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Senior Web & Application Support Engineer (Medical Devices company, 5001-10000 employees)
Verified Reviewer

All in one team collaboration software

2019-10-23

We need a good software for team collaboration and also replace our existing enterprise messaging software.

Pros

Fully featured. with chat, meetings, channels, integrations with many third party softwares, user friendly

Cons

By default channels you are in does not show notifications unless configured.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 10001+ employees)

Good tool for internal communication (giphys will spoil you)

2019-11-27

A ton of gifs can be searched and used in the chats and that is a lot of fun.

Pros

Calendar and notifications are easy to setup and work efficiently.

Cons

Adding attachments to chat is sometimes difficult as the drag n drop feature doesn't seem to be consistent for some files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick DJOKO LONGUE

Microsoft Teams

2020-05-06

We use it on daily basis to facilitate work from home, and for management meeting.

Pros

Record a presentation, can connect online without install application on the computer.Available on mobile (Android, IOS).

Cons

Messaging interface it not easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 10001+ employees)

"A plastic cup filled with a liquid that was almost, but not quite, entirely unlike tea"

2019-02-06

The software interface is difficult to figure out, with obvious design conflicts of the classical and the metro app era.

Pros

It has a decent authorization feature, fairly well integrated with the other parts of the Microsoft ecosystem.

Cons

While claiming, much like the fictional machine, that this software can cover all your team management needs, it fails spectacularly at all of them.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 5001-10000 employees)

MS Teams Review

2018-12-12

Still more work to be done to make it a all-round team collaborative tool , We just started this tool for Team Collaboration need but i am not so happy with the features.

Pros

Nice Design , Integrated with Office and Skype for Business to make communication easy Good collaboration tool and share Documents among teams Have feature to create different groups and channels

Cons

Content Search option is not good Sometimes slow and bulky to load Navigation is not so easy Mobile app is not upto the mark

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Johnathan Schofield

A step in the right direction

2019-12-03

I use it every day for project management, team management, task delegation, communication, and information sharing.

Pros

Both the mobile and desktop apps are very functional.

Cons

Some of the UI is clunky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Very good team chat for teams using Office365

2018-07-02

Pros

Easy permission management using Office365 Groups.

Cons

The interface feels quite clumsy when coming from Slack, notifications about new messages do not work properly (so you will need to actively check), no easy way to create rich-messages from a custom integration (e.g. links are not automatically detected in message body, a action must be explicitly added)

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Ward

Microsoft Team is Fully Integrated and Saves You Time

2019-08-28

We are saving a ton of time chatting in Teams, versus email back and forth.

Pros

I love that Teams is integrated to all of Microsoft Office 365 and enables you to not only chat with co-workers in user-friendly ways.

Cons

I do think that the notification windows should disappear automatically when you click on a chat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vritti Sethi

Microsoft Teams - Highly Recommend

2020-01-06

Enables easy collaboration among large groups of people and allows sharing of documents and notes.

Pros

Really enjoy the user interface as well.

Cons

Live editing within documents does not always sync when there are multiple people editing at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zoe Lahlou

Next Gen Skype

2019-10-07

Mainly used to ease communication between teamworkers and stay updated on each others tasks ! Microsoft Teams has proved to be efficient, reliable and a great source of evidence.

Pros

- Easy to easy - Good memory management - Good UI ( dark mode/ light mode) - apps integration

Cons

- In my opinion the search system can be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 501-1000 employees)

Collaboration made easy!

2018-05-09

would definitely recommend Microsoft Teams to other institutions looking to enhance teamwork and collaboration

Pros

It also works on mobile devices making it even more convenient

Cons

I would recommend the Calendar management feature to allow follow up on tasks and project milestones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 10001+ employees)

Highly recommended option for group chats

2020-02-21

Pros

My team uses it primarily for the text chat feature, so that is what I am focusing my review upon.

Cons

I can't comment on how well the call interface works because I use this almost exclusively for text group chats.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more