App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Microsoft Teams Logo

Microsoft Teams

Chat-based workspace in Office 365

see alternatives

(115)

Microsoft Teams Reviews

Overall rating

4.5

/5

9.3K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10

Reviews by rating

Pros and cons

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
Overall MS Teams is a very good software with amazing features and amazing customer support.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.
When video is being used and when a different background is used and when the person moves it looks very fake and weird.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
The most frustrating part is that teams can crash if there are too many people on at once.
Filter reviews by

Overall rating


Company size


Industry


Time used


9,325 reviews

Recommended

AvatarImg
AvatarImg

Georgios S.

Research Associate

Higher Education, 5,001-10,000 employees

Review source

Overall Rating

Powerful Workspace and High Quality Video

Reviewed 2 years ago

Transcript

Georgios S.: Hello. My name is Georgios. I'm a resource associate in higher education, and this is a...

AvatarImg
AvatarImg

Anjan M.

Customer Success Manager

Management Consulting, 11-50 employees

Review source

Overall Rating

Excellent Collaborative Tool

Reviewed 2 years ago

Transcript

Anjan: Hi, I'm Anjan. I'm a senior manager of education. For Microsoft Teams, we give it a solid four...

AvatarImg
AvatarImg

Craig A.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A great reliable Unified Communicationsat a great price if your on O365

Reviewed 2 years ago

being a complimentary product with our enterprise Office 365 license it was easy to adopt and deploy and has become the life blood of our internal communications globally

Pros

A ubiquitous and cheap Unified Communications that is deeply integrated into the Office 365 ecosystem. Although a Microsoft product is available on both Windows and Mac and iOS and Android. The app can be even be accessed via web browser for Linux OS's.

Cons

The Teams app can be intimidating when first opened and can take a little while to learn how to navigate and find the chats or groups you are looking for. Depending on the size of your organisation there can be a lot of noise if you turn the alerting on.

AvatarImg
AvatarImg

laxmi s.

Graphic Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good for kids online classes during pandemic period

Reviewed 2 years ago

We got to use it on daily basis as nothing best yet than this app for children online studies

Pros

We uses it daily for chat in between online class. For online exams For discussion in class. my kid specially enjoys it as its the time to meet and see her school friends face to face in corona lockdown

Cons

Many things i dsnt like about this app 1)- class or exam link is broken sometimes , and we get hangs and moves to whatsapp Student group for asking help for additional link to same class/ exam 2) average people have weak internet and this app runs good only on good to strong internet ,which causes video freeze , link dsnt open , ejection of student while running class and poor audio /video quality 3) if we get ejected from class before the class going to end we dsnt see the class link anymore in calender option.. teacher get annoying at us and we explains her the very helpless situation of app . 4)- we have to re request class link if we get ejected before the class ends, as calender option stop showing meetings links if time almost finished to re join.which is unfair

KR
AvatarImg

Kiran R.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Teams: Empowering Collaboration and productivity for Modern Workplaces.

Reviewed 2 months ago

It has become a valuable tool for modern workplaces, enhancing team productivity and streamlining workflows. Very satisficed with the product!!!!

Pros

What i like about team is seamless integration of chat , video conferencing and file sharing in one platform. The user friendly interface and easy accessibility make it favorite among users. Additionally its extensive integration with other apps and services enhances productivity, streaming workflows and making it a comprehensive solution for modern team communication and project management.

Cons

Sometimes there are occasional performance issues such as lags or delay in video conferencing and the learning curve for new users who may find some features officially over whelming. However Microsoft continually updates and improves teams based on user feedback.

JR
AvatarImg

Juanma R.

Computer Software, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Very painful to switch from Slack and Zoom

Reviewed 9 days ago

Our IT team decided to transition from Zoom/Slack (which most employees were super happy about) to Teams just to start using what most of our customers (not in tech) were using. Huge mistake. The transition plan had to be delayed because of multiple technical issues. I was warned by friends at other companies that moving from Slack/Zoom to Teams was a nightmare, and now I can't agree more. More aggressive plans by IT to migrate everything to Microsoft (e.g. Google Workspace) are on hold as a result of this epic fail so far.

Pros

I assume full integration with other Microsoft tools is really the best of using Teams, but it remains to be seen how beneficial it is. I liked that it was easy to use... (when it worked, which wasn't always).

Cons

Multiple issues during the first phase transitioning from Slack and Zoom. Luckily we kept both solutions in parallel, because Teams was completely unreliable. Sometimes it was a login issue that randomly wouldn't allow you to join a call, sometimes the call just lost video at some point, and froze, or the call dropped entirely. Our IT team was shocked to see that, and the whole project was put on hold until all issues are deeply investigated. I also don't like the fact that it lacks the simplicity of Slack for simple conversations. Everything is too complex, and a separate conversation, I hate that.

sk
AvatarImg

santhosh k.

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MS Teams Is a Intercommunication and Virtual meeting for all businessess

Reviewed 3 months ago

MS Teams Is a Intercommunication and Virtual meeting for all businessess Its like User friendly Application. i like it mostly Video conference and interoffice communication. During the meet Host only have access to mute all Participants. but here it has all Participants accesing another participants.

Pros

MS Teams Is a Intercommunication and Virtual meeting for all businessess Its like User friendly Application. i like it mostly Video conference and interoffice communication.

Cons

MS Teams Is a Intercommunication and Virtual meeting for all businessess Its like User friendly Application. i like it mostly Video conference and interoffice communication. During the meet Host only have access to mute all Participants. but here it has all Participants accesing another participants.

RB
AvatarImg

Rachel B.

Utilities, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams

Reviewed 9 days ago

truly changed our ways of working ever since the beginning of COVID

Pros

Ease of use, my employees were not highly tech-savvy and I was amazed at how quickly they became proficient in Microsoft Teams

Cons

please make it automatic that a presenter can still see the invitee list/participants

AR
AvatarImg

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Daily Go to

Reviewed 9 days ago
Pros

Integration with O365 and everything i do on MS is working to give me the best output.

Cons

Sometimes it is a bit laggy but this could be due to up dates in the background.

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

microsoft teams review

Reviewed 19 days ago

Since using it and with my experience, I have not encountered difficulties with the program. It fits perfectly

Pros

Easy to use for all. Suitable for small and large businesses The possibility of developing the program to be easier to use. Suitable for all businesses

Cons

I do not face any difficulties with the program, it is very easy to use and easy to operate

AR
AvatarImg

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A very easy and flexible online communication tool.

Reviewed 2 months ago

The experience is great. It makes work productive and flexible.

Pros

I like for being easy, flexible and being all in one product in use. You use teams for meetings, remote call and also sharing files.

Cons

It cannot share large file or folder.The files will need to be broken into bits before it can shared.

AR
AvatarImg

Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Much appreciate "chat" feature

Reviewed a month ago
Pros

Instant message or chat feature is super helpful. Saves time communicating with my team. Calendar feature makes it very easy to visualize meetings.

Cons

I would appreciate if outlook/email was integrated into this program as well so I wouldn't need two windows open, just an all in one program.

MS
AvatarImg

Megan S.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Coordinate Remote Teams with Relative Ease

Reviewed 3 years ago

Teams has been an asset to my company during our transition from working in the office to working remotely from home. As an extension of our existing Office 365 platform, we were able to efficiently set up an effective remote communication channel that gives us access to shared docs, conversation channels + meeting recordings.

Pros

As a company with multiple departments, it was great to find a platform that allowed us to efficiently organize communications between specific departments and project teams. Being able to record our meetings and save them has also been a huge plus -- and having everything integrated into our existing outlook accounts was a major bonus.

Cons

Screen-sharing can be glitchy if you are trying to conduct a meeting using the web browser. If you are going to be sharing a presentation, I highly recommend doing so via the desktop app. The platform itself took a bit of getting used to -- the initial set up required a lot of tutorial watching to get the hang of. It would be nice to be able to add individuals to sub-channels only without giving them access to the entire team.

LV
AvatarImg

Lucas V.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Almost complete solution

Reviewed 3 years ago

Overall it gets the job done in a manner way, it has good plugins and extensions to help you customize it as you like. It's a good software.

Pros

The main features that make us use this service was the ability to organize our work and have online meetings with screen sharing feature, this help us a lot when we are showing something to our colleagues.

Cons

It sometimes doesn't load fast and there's a strange behavior that was causing issues for us, the software has some kind of automatic check to see if there's any interaction with itself, if we aren't interacting directly with Teams but still working on something else on the PC, teams itself will set your status to "Be right back", making your colleagues think that you are away from the computer, which isn't right.

AvatarImg
AvatarImg

Youssef K.

Information Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A good communication tool with a lot of potential

Reviewed 3 years ago

We've been using Microsoft Teams for a while now in our work environment and it helped us communicate better internally by dividing the communication into different channels. We can make a call and join calls instantly.

Pros

Teams isn't just a videoconferencing tool, it's a collaboration software where you can have multiple teams and channels and have a discussion about each project separately.

Cons

Guests joining from outside your organization have some trouble to join, not very user friendly compared to other similar tools. Sometimes the software has issues on Mac computers.

GM
AvatarImg

Gayathri M.

Computer Software, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Teams - Simple yet Powerful !

Reviewed 2 years ago

I have been using this for the past 4 years. My favorite collaboration application would be the Teams. It's one level above skype application, in terms of ease of use. Its more intuitive, powerful and easy to handle. It has all the feature needed to use and manage a team/organization.

Pros

The UI color balance. It's more professional and intuitive. I would say, it's the best for office use. It overtook skype in the market and it comes with the microsoft suite, which is an added advantage.

Cons

I really don't have anything much to say. I throughly enjoyed using this product on the whole.

TT
AvatarImg

Terrena T.

Environmental Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great application! Wish it had a few bugs worked out.

Reviewed 2 years ago

I enjoy using this product but will enjoy it more when the bugs are worked out.

Pros

I love that I can create different chats with different people. I can create different groups as well. I can upload emails into a teams channel for discussion with whomever I add to the channel. I like that everything is right in front of me to read and go back to when I need it. The feature my boss loves the most is video chatting.

Cons

When I have to search for something or go back a little way, my app completely shuts down every time. I don't even use the function anymore, So I have to scroll the whole time. I wish it had reminders on each of the messages like Slack does.

NV
AvatarImg

Nelisiwe V.

Oil & Energy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams

Reviewed 2 years ago

Easy to meet during this pandemic and has a voice and video calling option that you can use to communicate with the team or any other person within the work environment. Make it possible to share important documents and updated can be done weekly or monthly in one platform.

Pros

HIghly customize to suit all types of organizations Can be easily integrated with the other Microsoft Office applications Include office 365 Have other applications that can be used to link with Ms teams High security

Cons

Customization makes it difficult to use in other platforms Only effective for organisations using Microsoft product

GC
AvatarImg

Goran C.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great messaging and web conferencing tool

Reviewed a year ago

Teams is our messaging and web conferencing tool of chooice, we use it a lot of internal and external communication with customers. It is well integrated with other Office tools like Sharepoint and Outlook.

Pros

Compared to other similar tools what I like the most is seamless integration with other Office tools like Sharepoint and Outlook.

Cons

Last couple of upgrades introduced bugs and we weren't getting notification when someone called or text us.

AD
AvatarImg

Alain D.

Oil & Energy, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The better business tool for communication and collaboration

Reviewed 3 years ago

While Teams wasn't always a smooth ride, I've seen Microsoft make some pretty great changes in recent months to improve the user experience. Even something as simple as being able to make a chat window pop out of frame was a big deal for me in terms of being able to multitask.

Pros

I love that Teams ties in with the Microsoft Office suite and Sharepoint. It allows mulitple users the ability to edit and share a document simultaneously, while having a call or sent messages back and fourth, all without having to leave the tool. There's also a built-in calendar and task manager, so collaboration and accountability have a high level of visibility for the userbase. Managing user accesses is also a breeze.

Cons

My biggest gripe: File management can be a NIGHTMARE. I'd love to see some work done by Microsoft to make it easier to find previously shared items. If you lose track of which conversation thread you shared a file in, finding it can be a lot of effort, involving retracing multiple steps. If there was a better/quicker way to search for shared items, it would be awesome.

SA
AvatarImg

Siddharth A.

Information Technology and Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Should you use Microsoft Teams?

Reviewed 2 years ago

If you are thinking of using microsoft teams for school, I would not place it top on the list but if you want to use it for businesses and all, which is what it is made for, it is the best available tools because it offers integration with tons of microsoft tools

Pros

1. Easy to use 2. So many features 3. Organize meetings 4. Good quality for video and screen sharing 5. Can control screen better than competition 6. Can record videos and store on cloud 7. Can upload files and share on specific channels 8. Helps in perfect organization of business, school etc. 9. Can integrate whiteboard, forms etc. 10. Inbuilt document viewer

Cons

1. New glitch everyday 2. The call randomly cuts sometimes 3. You have 2 roles, presenters, attendees. Either give a person all the power for meeting or no power. Would appreciate allowing specific participants specific permissions like this guy can screen share and this person can record

SM
AvatarImg

Satya M.

Computer Software, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Nice Team Meeting and chatting tool

Reviewed 3 years ago

The Experience is Awesome and I recommend this Tool to be used by other companies also for better collberation among the Team.

Pros

Microsoft Teams is a very nice and collaborative Tool. Video calling is very good and bright. Virtual Background setup is awesome. Sound Quality and Picture Quality is Perfect. Perfect tool for Team discussions and meetings. If a meeting will be started by any of the member then notification will come saying meeting is started by the member which is a great reminder. Great Team channel can be created for internal discussion. Its easily downloaded on Phone.

Cons

The Software is not available outside the network. There is no Reminder event functionality.Phone availaibity is not that good.

JW
AvatarImg

Janice W.

Building Materials, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Couldn't manage without it! A few areas need refining...

Reviewed 3 years ago

In a world where working remotely has become the norm, the need for platforms like Teams is vital! When my technical product support group was working in an office setting, we could walk over and ask colleagues for input while we had a customer on the phone line waiting for assistance. When working remotely, Teams allows us to very rapidly send out a question to our group and get instant feedback....

Pros

Most of the tools and icons (e.g., "attach", "share screen", "add participants") in Teams are intuitive and universal, which is important. Most users jump in and learn by doing, not receiving any formal training. It is so helpful to be able to attach a photo of a customer's product concern in Teams so our technical product support group can view it and discuss it. It is also useful that one can...

Cons

When joining a Teams meeting, I always get tripped up by the screen that pops up. It asks how I want to join the meeting. Do I download the app, continue on the browser, or open an existing Teams app? Plus a separate window opens that says Open Microsoft Teams? This all confuses me. Can it not be detected how I always join my Teams meetings every day? Can it not detect that I already have downloaded...

AvatarImg
AvatarImg

Daniel B.

Management Consulting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Pretty good software with some unfortunate weak spots

Reviewed 5 years ago

We use it as an all-around communication software, and overall it works quite well (despite the minor hiccups described above). Thanks to wikis and planners we can even include some other elements of our collaboration structure in Teams, enabling us to get by with only two software systems: Teams for communications and Scoro for task and project management as well as CRM and billing.

Pros

The basic functionality is quite good. It essentially does what it's supposed to do: It allows you to chat with team members. The direct chat option is pretty straightforward. The option of creating different teams (hence the name) to structure the group chats is quite conventient, because it adds another layer, making it three: Teams, channels, threads (within channels). Notifications are pretty reliable,...

Cons

One thing that bugs me is an issue that also came up with Slack: You sometimes miss notifications because, when you open the app, you automatically jump into the last channel (or chat) you where when closing it. When you actually want to go to some other place, you might leave the channel, leaving all notifications marked as "read" - but you might not even have noticed there was something new in them!...

MK
AvatarImg

Manoj K.

Information Technology and Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

All-in-one featured app for video conferencing, meeting and other business purpose

Reviewed 3 years ago

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it. Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature. Thank You Microsoft !!!

Pros

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc. 2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app. 3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar. 4. Easy to join meeting through the received link "easily re-direct...

Cons

1. Must work upon the monthly patch / update of the app, due to this every month it required update. 2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting. 3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner. 4. Raise your hand feature must come up with little sound notification with serial number who clicked...

JS
AvatarImg

Jonathan S.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

We use Teams, but...

Reviewed 3 years ago

Video chats / calls are fine. Chat is OK. File management is OK for simple use cases, horrible for complex use cases but can be "fixed" if you're willing to look at SharePoint that sits behind Teams. Finally -- syncing between your computer and Teams / SharePoint is actually handled by OneDrive. When it's configured right and working, OneDrive is very effective. But actual control and configuration is severely handicapped by dreadful UI and options management. We use Teams because we get a lot for the money, and we can muscle our way through it. But it's not a polished and pleasant experience for any but the most trivial configurations.

Pros

Quick to set up initially, pleasant looking user interface, significant functionality out of the box.

Cons

After we got past our most trivial initial use case, we started to see the less-than-nice guts under the covers of Teams. The actual management of Team members, "projects", chats is convoluted, inconsistent, limited, and far from intuitively obvious. The fact that you're limited to a single UI window while in Teams is awful - I cannot, for example, have one window open for Chats and another open to...

DP
AvatarImg

Denison P.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vital instant communication application for every organizations

Reviewed a year ago

Overall is a good Application for Collaborating and connecting with team members. I suggest that all organizations install this application on their employee work machine. Microsoft Teams will reduce the pain of connecting and sharing content with the team members and increase productive time.

Pros

I have been using this Microsoft teams for more than three years now. I switched from Slack and am not ready to hit another application after using Microsoft Teams. The most liked feature is the secured real-time communication and collaboration with teammates. Integration with the Microsoft Office 365 ecosystem is the best feature of Microsoft Teams. Non-Microsoft 3rd Party application integration also works well in Microsoft Teams. Microsoft Teams can handle different channels for each team without any confusion. Various bots from 3rd party can be used to manage a to-do list, projects, and polls. File sharing and screen sharing work like a champ. While video conferencing, you can add different backgrounds, which avoids some awkward moments.

Cons

The Least liked about the Microsoft Team is that sometimes you will not get the call notification on the logged-in devices. Time taken to load the Teams application is high after booting the Windows. The wired bug in my Microsoft Teams app is that my voice is barely audible to the teammates while on the group call, and it works fine while calling a single person.