Microsoft Teams Reviews - Pros & Cons, Ratings & more

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams

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Electrical engineer 

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

Associate Software Engineer

Overall MS Teams is a very good software with amazing features and amazing customer support.

Claims Technical Specialist

Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

When video is being used and when a different background is used and when the person moves it looks very fake and weird.

Customer Support Manager

It has been great for sharing documents, doing presentations and it has been a great tool for keeping up with interdepartmental communication.

IT support

Great platform, user interface is user friendly and easy to follow. Many features like file sharing, wiki and many more which super helpful for every teams on the company.

Senior Medical Representative

I like the great number of functionalities in the software. The amount of security built into the software is relieving.

Production Supervisor

It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

Senior Software Engineer

Great integration with other working tools such as calendar, email. Great voice quality when calling.

Admissions Counselor

Great organizational opportunity to make a team of contact people per office/department. Love the ability to use other apps with it.

The screen sharing works like a charm, adding multiple to a call is easy and efficient. This will help any organization stay in touch with their employees.

teacher

The most frustrating part is that teams can crash if there are too many people on at once.

Project Manager

It has been pretty good. Kind of brought about by necessity because of COVID, but has made it easier to succeed as a team despite being distanced from one another.

IT Technician 

I use this software almost every hour and it's super easy to use. The fact you can share your screen with someone without needing to be in the call in my eyes is brilliant.

Eneering Documentation Administrator

Microsoft Teams has a user friendly interface and excellent call quality. It was easy for our team to adopt and has been a useful tool since implementation.

Social Media Manager

Threads can become confusing. Replies can get lost in larger messaging groups and conversations confused on the threads layout.

In Conclusion, Microsoft Teams is an impressive option that I rely on due to its capabilities as well as the peace of mind its security provides especially with the price tag it comes with.

Field Service Coordinator

Customer support is really good, I only had the need for them couple times and they were able to help me very quickly.

Skype

I enjoy the application and use it for communication within my organisation and outside and its serving its function very well.

Experience using Microsoft Teams has been great

Overall, Teams is an excellent tool. I utilize it daily for scheduling and meetings. It helps me stay organized and provides easy access to meeting links.

Great Product!

My overall experience with Microsoft Teams has been relatively positive. That may be due to my not having to use it terribly often, though, as I have heard less positive things from coworkers who have to use Teams on a daily basis.

Microsoft Teams is a steady work companion

It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs, however, these are bugs that they can fix.

Microsoft Teams - great at a lot, not so much in NDI

Excellent, my experience with the application has always been   10/10 and i often recommend the application to other people i have to come into contact with while at work.

Microsoft Teams End User Review 

Great app to text message and audio/video call and best when integrated with MS Office environment

MS Teams to call and message within an organization

All good. Memeber of succesfull Microsoft family of products. Mos people know it and have it installed.

most popular communication tool

preety valuable experience with the software used it every day to share documents between co-workers

Teams Experience

Microsoft Teams is useful for those people who are already using Microsoft Outlook and Microsoft 365 products.

Best useful for All Microsoft users

Overall, it's a useful tool and is easy to learn the basics. Some features can take longer but are not overwhelming.

Teams for Your Team

Workplace efficiency has never been better!

Rock solid platform, use across multiple organisations with differing compliance requiremebts, all of which can be configured easily by policy

Best UCaaS out there

My overall experience with Microsoft Teams has been quite good. The platform is really excellent in bringing all the principal tools for collaboration—whether it be chat, video conferencing, or document sharing—under one roof. This has made working in a team much easier, more so when working remotely. I will appreciate how Teams accommodated structured and informal communication, where it was easy to move from scheduled meetings to quick chats without leaving the platform. Although I appreciate most of its inclusive features, there have been moments when I felt that the interface was cluttered and that learning how to make one's way around the options takes time. Beyond these minor difficulties, Teams took productivity and communication in my team to a different level, making it a platform where everyone logs in daily for collaboration.


Great for Teamwork, but Takes Some Getting Used To

I have been pretty happy with teams and have found it very intuitive to use.

Microsoft Teams is Indispensable for Today's Business Environment

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions on both mobile and desktop devices. If you can get accept a few occasional bugs and lags, Microsoft Teams is a premiere suite that offers a lot for your professional team.

Pro Suite: Good for Business, OK for Colloboration

My overall experience has been great.  It is very easy to use to communicate whether a small or large group.

I Love Teams!

Is my first time using it, but I've been able to be part of scheduled meetings and calls, i can used it both on my computer and also y cellphone, you can integrate it with microsoft 365 also to co-edits documents while on the app, I can organized my chats and much more... is simply the best

The hub for teamwork

Overall, I love using Teams daily for work since it helps me communicate with my program team members very fast. I can leave them messages and they can respond the next day.

Microsoft Teams is a very reliable communications platform

It's user-friendly and centralised, thereby making it less cumbersome to manage. I can easily collaborate with my team and share files real-time.

My Microsoft Teams Experience

My overall experience with Microsoft Teams has been great.  I like that I can easily contact coworkers quickly while also helping students when they have questions outside of class.

Great Message Center!

I'm not entirely satisfied using teams as you run into frequent issues with respect to voice connectivity.

Teams Review

Microsoft Teams has helped us optimise our workflows and connect with my team. It is a great bonus to our workplace especially because we already has Microsoft 365 so together they support all our collaborative needs with easily and effectively 

Powerful, Impactful Conversations with the Gamechanger of Virtual meetings 

I use Teams daily to communicate with team members, attend meetings, record meetings for future reference, create planner tasks and instant notification with Power Automate. It is a staple in my every day work and has made me more efficient and effective.

Microsoft Teams User

Great. It's a very flexible and versatile platform.

Teams optimization

In general, it's great. I can connect with my team all across Canada in a timely manner. It notifies me as soon as someone reaches out to myself, and we are able to use it to plan meetings or video chat when needed.

Easy Communication

Research Associate

Powerful Workspace and High Quality Video

Georgios S.:                                           Hello. My name is Georgios. I'm a resource associate in higher education, and this is a review from Microsoft Teams. My rating is five out of five stars. And for mores reviews, please click below. The main software that we were using before Microsoft Teams was Skype for Business. And the main issue was the, I would say, outdated interface, which didn't look really modern, it was a lack of options for hundreds of users, and at the same time the problems that we experienced with different operating systems. So Microsoft Teams felt like the right, I would say, solution during the global pandemic and for having bigger classes and lectures within a friendlier interface that is more modern.
                                                       We basically chose Microsoft Teams because of the updates that were announced in March, 2020 when the lockdown basically started. Those updates were extremely helpful for most higher education institutions. They offered us a very good price for a large basically license, including most departments and our department signed up immediately so we can use it for the end of the academic year and for the beginning of the next academic year.
                                                       It was quite easy because we had support from the Microsoft customer service team. And, of course, the institution license covered all of the accounts. So we had to include it in the Microsoft suite as most students and staff members have access quite easily with their university alias. So yeah, very straightforward and very easy. The best thing about Microsoft Teams is undoubtedly the security features, the encrypted calls, and of course the great interface allow users to feel safe. And unlike other well known solutions, Microsoft Teams is very stable and will not disappoint you. So if there is a need to buy a license for multiple users, I think it makes sense to go with Microsoft Teams, has it's own buggy. And personally after using it for two and a half years now, I haven't really experienced any problems with its implementation because Microsoft customer service is excellent.

Excellent Collaborative Tool

Anjan:                                                 Hi, I'm Anjan. I'm a senior manager of education. For Microsoft Teams, we give it a solid four out of five. For more reviews like this, please click below. Prior to Microsoft Teams, we had Zoom that we were using at an enterprise level. The reason it wasn't working for us is that although video chats were great within Zoom, it wasn't a true collaboration tool. We needed something that was comprehensive, that had a plugin into Outlook and was truly a collaboration tool that would allow us to undertake chat, video conferencing, meeting invites, all of those. So, we actually are in the process of turning off such things as Mattermost and Zoom and moving over to Microsoft Teams for that collaboration purpose.
                                                       The reason we chose Microsoft Teams is not only for the collaboration portion, in terms of collaboration, it allowed us to have a holistic approach to collaboration where we have chat, we have work groups, teams that are set up that are easily referenced. You can easily reference them. The fact that we can actually share materials back and forth, all of those collaboration aspects of Microsoft Teams is fantastic, but the other part of it was actually security as well. In a comparative analysis, Microsoft Teams won out from a security perspective at an enterprise level. We have groups that are dispersed throughout the globe in North America, Europe, Asia, and it was the one collaboration tool that actually passed the security protocol for the enterprise across the globe hands down. So, it was for the security as well as the more robust collaboration that we chose to decide to go with Microsoft Teams.
                                                       In terms of ease of getting started, I would caution the user that it is a little bit more complex to get started with Microsoft Teams than with something like RingCentral or Zoom for the simple reason that it is a comprehensive collaboration tool. So, there are a number of plugins to contend with. Once we had those plugins in place, and once the administration of the various user profiles were allocated accurately, then the application itself is a breeze to use. However, initially getting, started having user roles defined and the administrative privileges outlined by user roles, as well as the plugins, it will take a little bit of time to get going. It is not a plug and play kind of an application. It is very comprehensive. However, it is an enterprise application. So once set up properly, it is very, very easy to use.
                                                       The recommendation that I have for somebody getting Microsoft Teams is that not to think of it as a Zoom or RingCentral, but rather to think of it as, again, enterprise collaboration tool. That means a little bit of patience up front as you get the environment set up and configured. It also means a more robust security monitoring protocol in place, just like you do within any other Microsoft product suite. If you keep those two things in mind, then it does become a lot easier to not only effectively use, but manage this application.

Microsoft Teams Reviews

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