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SmartDraw Logo

Precise floor plans and diagrams without CAD complexity

Table of Contents

SmartDraw - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

SmartDraw overview

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Based on 119 verified user reviews

What is SmartDraw?

Reviews for SmartDraw come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Construction (8%), and Computer Software (5%). The most frequent use case for SmartDraw cited by reviewers is creating flowcharts (53% of reviewers).

What do users say about SmartDraw pricing?

Some users report that SmartDraw is a cost-effective option for teams and basic needs, and reviewers appreciate the free trial for learning. However, many indicate frustration with paywalls and feel the annual pricing is expensive compared to competitors.

Starting price

5per user /
per month

Alternatives

with better value for money


Pros & Cons

Pricing

Process Diagrams

Integrations

Bugs and Issues

SmartDraw’s user interface

Ease of use rating:

SmartDraw pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(62)
5(47)

What do users say about SmartDraw?

Reviews for SmartDraw come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Construction (8%), and Computer Software (5%). The most frequent use case for SmartDraw cited by reviewers is creating flowcharts (53% of reviewers).

Select to learn more


Who uses SmartDraw?

Based on 119 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Construction
Computer Software
Internet
Others

Use cases

Flowchart
Diagram
Architectural CAD
Business Management
Org Chart

SmartDraw's key features

Most critical features, based on insights from SmartDraw users:

Drag & drop
Diagramming
Data visualization
Customizable templates
Scheduling
Project management

All SmartDraw features

Features rating:

Design management
Dashboard
Design templates
Customizable fields
Flowchart
For aec industry
Goal setting/tracking
Groundskeeping management
Idea management
Landscape design
Milestone tracking
Modeling & simulation
Multiple projects
Org chart creation
Process modeling & designing
Scenario planning
Strategic planning
Task management
Template management
Third-Party integrations
Version control
Workflow management
Templates
Offline access
File sharing
Drafting
2D drawing
Data import/export
Automatic formatting
Collaboration tools
Brainstorming
Single sign on
Search/Filter
Screen capture
Scorecards
Audit trail
Rules-Based workflow
Roadmapping
Risk assessment
Reusable designs
Real-Time data
Quotes/Estimates
Quality control management
Publishing/Sharing
Project workflow
Project planning
Automatic adjustments
Process builder
Presentation tools
Parts management
Data linking
Wireframe creation
Wiki
Whiteboard
Visual workflow management
Access controls/permissions
User management
UI prototyping
Ad hoc reporting
Text editing
Annotations
API
Task Planning
Appointment scheduling
Symbol library
Succession planning
Architectural Symbol Library
Status tracking
SSL security
Smart chart legend
Graphical workflow editor
Graphical data presentation
Commercial
Gantt/Timeline view
Freehand sketch
Forms automation
For residential
For architects
Communication management
Component library
Content library
File management
Employee photos
Drag & drop editor
Customizable branding
Document storage
Document management
Document embedding
Dispatch management
Organizational charting
Customization
One line diagram
Network diagram
Multiple user accounts
CAD tools
Change management
Mockup creation
Mobile interface
Mind maps
Charting
Chat/Messaging
Labeling
KPI monitoring
Job scheduling
Interactive elements
Image library
Desktop interface
Commenting/Notes

SmartDraw alternatives

SmartDraw logo

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5

/user

Per month

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Free version
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SmartDraw pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Individual

7.95

Per month

Contact vendor for more details

Team

6.95

/user

Per month

Features included:

  • Team administrative controls
  • 1 Shared Team Folder
  • Document Retention and Control
  • Ability to Consolidate Accounts
  • Premium Support

Site

5

/user

Per month

Features included:

  • Everything in a Team License
  • SSO
  • Multiple shared folders
  • Custom company theme

User opinions about SmartDraw price and value

Value for money rating:

Of 25 reviews that provide robust commentary on SmartDraw's price and value, 36% mention it in a positive light.

Some users report that SmartDraw offers a reasonable price for teams and is a cost-effective alternative to other diagramming tools, especially for those needing basic features or replacing more expensive software. Reviewers appreciate the free trial for learning the basics, but many indicate frustration that essential functions like exporting or accessing files are locked behind a paywall, making the trial feel limited or misleading. Some reviewers feel the annual pricing is high, with several saying the software is expensive compared to competitors and expressing concerns about losing access to their work after the trial ends.

, and

To see what individual users think of SmartDraw's cost and value, check out the review excerpts below.

“Available at cheap price and can easily replace visio”
GK

Gulshan K.

Associate Project Manager

“Excellent value for the money.”
MV

Matthew V.

Project Engineer

“I tried this for a home project, using the free trial, but you don't find out until you're done that you can't print or export under "free trial", making it functionally worthless. And the only option is to buy a year's license at $120. ”
KS

Keith S.

Individual

SmartDraw support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Live Online
Documentation

SmartDraw FAQs

Q. Who are the typical users of SmartDraw?

SmartDraw has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is SmartDraw used for?

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more.


Q. What are the benefits of using SmartDraw?

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity.

SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results.

While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing.
Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans.

You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals.

With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation.

Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more.

SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security.

As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more.


Q. What languages does SmartDraw support?

SmartDraw supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does SmartDraw offer an API?

Yes, SmartDraw has an API available for use.


Q. What level of support does SmartDraw offer?

SmartDraw offers the following support options:
Email/Help Desk, Chat, Knowledge Base

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