getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

Top Rated Digital Workplace Software with Chat/Messaging in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat/messaging in digital workplace software facilitates instant communication, maintains organized conversations, and allows file sharing. It supports real-time collaboration, reduces email dependency, and keeps teams connected and engaged. Our reviewers in digital workplace software rated this feature as highly important.

5 Best Digital Workplace Software with Chat/Messaging

Product
User rating
Starting price
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Digital Workplace products with chat/messaging

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Digital Workplace software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for chat/messaging, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Real-Time Updates
Content Management

User insights about the chat/messaging feature

Reviewers highlight Basecamp's chat/messaging, known as Ping, for its ease of use and real-time communication. They appreciate the ability to keep team members updated on projects and the consistent notifications. However, some users feel it lacks advanced features compared to Slack and find the interface less intuitive. The chat is essential for internal communication and project tracking.

See related user reviews

“It is imperative that we are able to communicate through this platform to keep each other up-to-date on projects. With multiple projects, this feature helps keep us organized by keeping chats and messages within each project.”
AS

Ashley S.

HR & Training Specialist

“We can chat in real-time and emojis. Also, there is one new option that lets you select the ping and reply on the same.”
AH

Aksa H.

Recruitment Specialist

Starting price
15per user /
per month
learn more
Pros and Cons based on 14,406 verified reviews

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Real-Time Updates
Content Management4.3

User insights about the chat/messaging feature

Reviewers appreciate GoTo Meeting's chat/messaging for its simplicity and effectiveness during meetings. They find it useful for sharing links and additional information without interrupting the speaker. Users like the ability to chat privately or with the whole group, although some mention they do not use this feature frequently. The chat is seen as a necessary tool for communication flow.

See related user reviews

“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

“Nice to have a good chat function on the conference page so participants dont need to use their microphones every time”
AK

Ali K.

Freelancer

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Real-Time Updates4.7
Content Management4.6

User insights about the chat/messaging feature

Users find Google Workspace's chat/messaging useful for maintaining constant communication with colleagues. They appreciate its integration with other Google services and the ability to use it across different devices. However, some reviewers feel it lacks features compared to other tools like Slack and Zoom. They value the ease of use and the ability to create group chats and spaces.
Verified reviewer profile picture

See related user reviews

“We chat all the time at work and having the ability to created spaces and groups is great. The new addition of custom Emojis was fantastic and a feature I missed from an old company that used Slack. I think for the price, you can't beat Google's chat functionality that's included with Workspace.”
Verified reviewer profile picture

Scott N.

Special Projects Manager

“We do use chat/messaging occasionally via Google Workspace, but find it to bit a little lacking compared to Zoom and Microsoft Teams Meeting. ”
LM

Loriel M.

Office Manager/Social Media Manager

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews
Verified reviewer profile picture

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Real-Time Updates4.6
Content Management4.6

User insights about the chat/messaging feature

Reviewers appreciate Slack's chat/messaging capabilities for their immediacy and effectiveness in remote team communication. They find the ability to organize conversations into channels, use emojis and gifs, and search through threads particularly valuable. Users report that Slack's notifications are helpful and non-intrusive, and they enjoy the integration of voice and video calls. However, some mention occasional message lag and lost chats.
Verified reviewer profile picture

See related user reviews

“We can instantly chat with everyone within our workspace. We can send a message make a quick video call or simply use the huddle feature to connect with coworkers. This is extremely helpful when we need an update or opinion on certain tasks. This feature helps save time to a great extent ”
Verified reviewer profile picture

Yashika A.

Analyst

“Chats can be kept neat and organized with the "thread" function. So it is easier for someone who visits the chat later not to miss out on any crucial messages. Also, the massages in chats can be pinned. This helps to highlight and draw attention to important messages on the chat. There is a wide range of fun stickers and emojis that are more expressive. We are having so much fun chatting on slack than on any other platform”
SW

Sithija W.

Online tutor

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Real-Time Updates4.1
Content Management4.3

User insights about the chat/messaging feature

Reviewers indicate that Zoom Workplace's chat/messaging allows for non-intrusive communication during meetings, enabling participants to ask questions and share links without interrupting the speaker. They find the option to chat privately or with the whole group useful. However, some users feel the chat feature could benefit from more functionalities like emojis. The chat is appreciated for its speed and security.
Verified reviewer profile picture

See related user reviews

“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“There's a feature on Chat that I can send private message to anyone and it's really helpful because sometimes during meeting I really want to talk privately with one of my workmates.”
CF

Clarissa F.

Content Moderator

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Digital Workplace Software with Chat/Messaging in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Dropbox Business logo

File syncing, storage & sharing platform

learn more
Dropbox Business is an off-site server for file syncing, storage and sharing which allows teams of all sizes to save and share files of any format and access them anywhere, on any device

Read more about Dropbox Business

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

learn more
Asana is a digital workplace software where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Be there for your deskless employees with an all-in-one platform that makes it easy for everyone to lead, direct, team up, and speak up

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace.

Read more about monday.com

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Wrike is a cloud-based digital workplace used by 20,000+ companies. Features shared workflows, team dashboards, performance reports, resource management, Gantt charts, Kanban boards, custom request forms, time tracking, and workload overviews. Also includes automation with 400+ integrations.

Read more about Wrike

Users also considered
Process Street logo
Category Leaders

AI-enabled compliance operations platform.

learn more
Process Street is an AI-powered compliance operations platform that turns policies into automated workflows, enabling teams to manage controlled documents, run no-code processes, and stay audit-ready.

Read more about Process Street

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Read more about Bitrix24

Users also considered
Project.co logo

Project Management, team collaboration, and task management

learn more
Project.co is a project management platform for team collaboration and communication. Users can create and work on multiple projects at once, generate invoices, share files, create task lists and timelines, assign role based permissions, create schedules and Kanban boards, and more.

Read more about Project.co

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Open DevOps logo

Open DevOps is mission control for your DevOps toolchain.

learn more
Atlassian Open DevOps is mission control for your DevOps toolchain, providing flexibility of a custom toolchain with the coordination of an all-in-one.

Read more about Open DevOps

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Talkspirit logo

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
ThoughtFarmer logo
Category Leaders

Where teams + ideas grow.

learn more
ThoughtFarmer is a modern intranet with 240+ features that connects teams, boosts culture, and simplifies communication. It’s easy to set up, simple to use, and comes with a 90-day risk-free guarantee.

Read more about ThoughtFarmer

Users also considered
Simpplr logo

AI-powered employee experience and intranet tool

learn more
Simpplr is the leading modern AI-intranet based digital workplace software. Trusted by more than 1000+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are streamlining internal communications and improving employee experiences.

Read more about Simpplr

Users also considered
Workvivo logo

Employee experience platform

learn more
Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement.

Read more about Workvivo

Users also considered
ProjectManager logo

Award-Winning Project Management Software

learn more
ProjectManager is an award-winning project and work management software solution designed to empower teams and improve collaboration.

Read more about ProjectManager

Users also considered
Wimi logo

Reinvent your teamwork

learn more
Wimi is an all-in-one collaboration tool that helps teams save time daily. Wimi integrates all essential services for efficent teamwork : team Channels, documents and drive, group calendar, task management, and video chat, screensharing.

Read more about Wimi

Users also considered

Key features for Digital Workplace software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Updates: Reviewers value real-time updates for enabling instant communication, seamless collaboration, and keeping all team members up-to-date with changes and notifications. 95% of reviewers rated this feature as important or highly important.
  • Content Management: Users highlight content management for its ability to organize, store, and track digital content efficiently across various platforms, enhancing productivity and collaboration. 94% of reviewers rated this feature as important or highly important.
  • Workflow Management: Reviewers appreciate workflow management for its task organization, process automation, custom workflows, and the ability to track project progress and deadlines. 94% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users find alerts and notifications crucial for staying informed about tasks, deadlines, and updates, ensuring timely responses and improved task management. 92% of reviewers rated this feature as important or highly important.
  • Communication Management: Reviewers highlight the importance of communication management for facilitating efficient internal and external communication through integrated tools like email, chat, and video calls. 92% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users value collaboration tools for enabling real-time teamwork, file sharing, and communication, enhancing overall productivity and project success. 91% of reviewers rated this feature as important or highly important.