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Top Rated Document Management Software with Knowledge Base Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Knowledge base management centralizes documentation, making information easily accessible and editable for team collaboration. It enhances productivity by organizing and storing knowledge efficiently, supporting onboarding, training, and problem resolution. Our reviewers in document management software rated this feature as highly important.

3 Best Document Management Software with Knowledge Base Management

  • Notion
  • Microsoft SharePoint
  • Confluence - Highest rated for knowledge base management

See other top Document Management products with knowledge base management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the document management software category. They also needed to have sufficient reviews about knowledge base management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for knowledge base management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Notion logo
4.7
(2.7K)

User insights about the knowledge base management feature

Reviewers appreciate Notion's knowledge base management capabilities, noting its flexibility and ease of use. They find it valuable for organizing notes, images, videos, and files in a centralized location. Users highlight the powerful search function, which makes retrieving information simple. They also mention the ability to create templates, interlink databases, and share content seamlessly. Reviewers use Notion for personal and company-wide documentation, onboarding, and project management, praising its intuitive interface and customization options.
“As I mentioned before, I use Notion as a second brain apart from my professional use. I have databases of my hobbies, thoughts, plans. It's perfect to keep notes on the books I've read, the movies I've watched, and most importantly, to relate all of them to each other. For example, cities in my city database are associated with all my other databases. When I choose a city from this database, my travels to that city, my acquaintances living in that city, movies and books set in that city. I can access all of them. In short, Notion is perfect for knowledge management.”
Verified reviewer profile picture

Ramazan A.

Assistan Professor

“Usually, when I conduct industry research or user studies, I keep records of my insights. And often, Notion serves as the tool for note-taking. It allows me to easily and conveniently create a hierarchical database and effortlessly share this data with colleagues.”
Verified reviewer profile picture

Alex D.

UI Designer

Document Management key features coverage

Notion offers 4 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage
Document Storage4.5
File Sharing4.4
Mobile Access4.3
Access Controls/Permissions4.3
Electronic Signature

Pros and cons based on 2,702 verified reviews

76% of users rated Notion 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,702 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Versatile productivity features

Effective team collaboration

Comprehensive project management

Efficient project tracking

Flexible organizational tools

Cons:

Limited offline functionality

Occasional performance issues

Inefficient search functionality

Complex user experience

Cluttered navigation interface

See pros and cons details

Pricing

Starting price:$12 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft SharePoint logo
4.4
(5.4K)

User insights about the knowledge base management feature

Reviewers appreciate Microsoft SharePoint's knowledge base management for its centralization of information and ease of access. They find it useful for storing and sharing documents, training materials, and company policies. Users highlight the customizable templates and permission settings, which enhance collaboration and control. They mention the ability to create learning pages and track document versions. Reviewers use SharePoint for internal training, project documentation, and as an intranet portal, noting its integration with other Microsoft products and overall user-friendliness.
“Being able to customise how you want to store and capture your knowledge is another win for SharePoint. What's your knowledge base about? IT Support? Great, create some custom fields for software version numbers or operating systems. Being able to search these terms will make your knowledge base ten times better than scrolling through any unhelpful PDFs that were created 5 years ago.”
Verified reviewer profile picture

Angela S.

SharePoint Developer

“When it comes to knowledge base management we can use it to keep company information in one place and enable access to those information to people across organization and s well as geographies to enable thus enhancing the productivity.”
GS

Ganesh S.

Associate consultant

Document Management key features coverage

Microsoft SharePoint offers 4 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage4.6
Document Storage
File Sharing4.7
Mobile Access4.4
Access Controls/Permissions4.4
Electronic Signature

Pros and cons based on 5,410 verified reviews

51% of users rated Microsoft SharePoint 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 5,410 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Facilitates team collaboration

Seamless integration with Microsoft products

Centralized information repository

Efficient information sharing

Robust security and access control

Cons:

Slow performance and loading times

Frequent issues and errors

Inefficient search functionality

Inconsistent file synchronization

High costs and complexity

See pros and cons details

Pricing

Starting price:$5 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Confluence logo
4.5
(3.6K)

User insights about the knowledge base management feature

Reviewers appreciate Confluence's knowledge base management, highlighting its ease of use and robust features. They find it effective for creating, sharing, and managing documentation, with customizable templates and a structured hierarchy. Users value its integration with Jira and other tools, making it ideal for team collaboration and project management. They mention the efficient search functionality and version control, which help maintain up-to-date information. Reviewers use Confluence for onboarding, training, and storing critical company knowledge, noting its importance for organizational efficiency.
“Confluence allows users to create and format their content easily, by not just suggesting templates but by allowing the user to create their own templates as well that their organisation can use. Knowledge managed by a hierarchical structure that assists in organising the content effectively and assists the user in finding the content swiftly. Confluence allows users to collaborate on the same content at the same time with real time editing and tracking of changes. Confluence has a wide variety of Macros and plugins that further assist with knowledge base management such as including sharepoint or excel work sheets”
ON

Omesan N.

Senior Software Developer

“Knowledge Base Management in Confluence centralizes information, promotes collaboration, and improves content organization. It enables efficient search and version control, ensuring accurate and up-to-date knowledge. With robust permissions, it enhances data security and provides a reliable platform for knowledge sharing within organizations.”
Verified reviewer profile picture

Vinod K.

JIRA Admin

Document Management key features coverage

Confluence offers 4 out of the 6 key features for Document Management software identified by reviewers:

Secure Data Storage
Document Storage4.5
File Sharing4.4
Mobile Access4.0
Access Controls/Permissions4.4
Electronic Signature

Pros and cons based on 3,660 verified reviews

57% of users rated Confluence 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,660 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Centralized knowledge repository

Enhanced team collaboration

Efficient project management

Comprehensive documentation management

Seamless integration with tools

Cons:

Frequent performance lags

High costs for larger teams

Limited text formatting options

Buggy issue management

Inefficient search functionality

See pros and cons details

Pricing

Starting price:$5.42 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Document Management Software with Knowledge Base Management in 2026

Connecteam logo

Enhance employee management with the only all-in-one app

Connecteam's document management app is the easiest way to switch from pen & paper to digital paperwork. Start for free!

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Users also considered
monday.com logo

Project management software

With monday.com work OS you can create, store and manage all documents and forms in one place. Automate document creation and approvals, share and collaborate in real-time, track and review past edits through document search, and maximize security by centralizing everything in one place.

Read more about monday.com

Users also considered
Notion logo

Project and task management tool

Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
Microsoft SharePoint logo

Collaboration & content management platform

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

Read more about Microsoft SharePoint

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
PandaDoc logo

Cloud-based tool for creating, editing and signing documents

Generate custom, error-free and secure documents faster than ever with PandaDoc for small to medium-sized businesses in all departments.

Read more about PandaDoc

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Aha! logo

Platform for strategic product roadmapping

Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

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Glasscubes logo
Category Leaders

Simplify group collaboration in a user-friendly environment

Secure file sharing and document management in the cloud.

Read more about Glasscubes

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a 100% FREE document management platform used by over 12 million businesses worldwide. Available in cloud and on-premise (open source code access). Personal, group and company drive, file sync, file sharing, mobile access, online and offline document editing, multiuser editing, more.

Read more about Bitrix24

Users also considered
IT Glue logo

Track, find and know everything in under 30 seconds.

IT Glue is an intelligent Document Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

Read more about IT Glue

Users also considered
KnowledgeOwl logo

Knowledge base and documentation software

Knowledge base software with AI-forward automation and customer-first features that keep docs fresh. Automated reviews, version control, and intelligent search ensure content stays relevant and findable.

Read more about KnowledgeOwl

Users also considered
Bloomfire logo
Category Leaders

Knowledge sharing & insights platform

Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

Read more about Bloomfire

Users also considered
Deltek Vision logo

Project management tool for professional services managers.

Deltek Vision is a project management solution, which helps businesses in the professional services sector manage customer relationship management (CRM), project planning, document tracking, resource planning, payroll processes, and more. It improves project profitability and streamlines client relationships by managing the complete lifecycle of a project, from identifying opportunities to estimating costs.

Read more about Deltek Vision

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Clinked logo

White-label Client Portal & Collaboration Software

Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

Read more about Clinked

Users also considered
Shelf logo

Cloud-based knowledge management solution

Shelf is a an award winning knowledge sharing platform that has the best search in the industry and is a leader in usability

Read more about Shelf

Users also considered
QT9 QMS logo

Fully Validated QMS for Compliance and Quality Automation

Go 100% paperless by digitally transforming your Document Management processes with one unified cloud-based or on-premise platform. QT9 QMS enables you to access the latest version of your documents anytime, anywhere within a web browser. Start a free 30-day trial today.

Read more about QT9 QMS

Users also considered
Quip logo

Docs, tasks, & spreadsheet collaboration with built-in chat

Quip is a new way to manage your team's documents that also combines documents, spreadsheets, to-do's, and chat in one seamless experience.

Read more about Quip

Users also considered
EisenVault logo

Document management and digital storage

EisenVault is a central repository for a company’s documents.

Uploading documents via offline client (for Mac and Windows)
Work without internet access
Advanced search features
Full text search of scanned pdf documents
Apps for Android and iOS
Integrate with 3rd party software using APIs

Read more about EisenVault

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eXo Platform logo

Digital Workplace Software

Store all documents in a central place for easy access and edition with eXo Platform: a complete DMS with collaboration and social capabilities.

Read more about eXo Platform

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LogicalDOC logo

Enterprise document management for SMBs

LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents

Read more about LogicalDOC

Users also considered
Conga Composer logo

Create, track, and manage on-brand documents automatically.

Composer simplifies document workflows by generating, organizing, and distributing documents at scale. Maintain control, consistency, and compliance across your entire document lifecycle.

Read more about Conga Composer

Users also considered
Axero logo

Intranet software and collaboration solutions.

Axero provides easy-to-use document management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Users also considered
FileHold logo

Simple. Flexible. Document Management that Works!

FileHold’s document review and workflow software is designed for organizations with 10+ users. Includes version control, automated workflows, mobile access, and Microsoft Office integration, making it easy for your team to adopt. Available on-premise or in the cloud, and fully mobile-ready.

Read more about FileHold

Users also considered
AirManual logo

Makes processes simple.

AirManual helps businesses to document and use their processes, training, and onboarding to free up time, improve quality, and continuously improve. To do this, AirManual provides a super user-friendly tool and expert support to help you address your biggest challenges.

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Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

Cloud-based workspaces make it easy to manage your documents across multiple stakeholders.

Read more about Ideagen Collaboration Portal

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Key features for Document Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Secure Data Storage: Reviewers emphasize robust security measures such as encryption, multi-factor authentication, and restricted access to protect sensitive information and maintain data integrity. 92% of reviewers rated this feature as important or highly important.
  • Document Storage: Users value the ability to organize, store, and access documents across various devices, enhancing collaboration and productivity in business and educational settings. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Reviewers highlight the ease of sharing files with customizable permissions, enabling real-time collaboration and maintaining control over document access. 89% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users appreciate the convenience of accessing and editing files on-the-go, which increases productivity and flexibility in various work environments. 88% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers note the importance of setting granular access controls and permissions to manage who can view, edit, or share documents, ensuring data security and privacy. 85% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users find electronic signature features essential for remote document signing, improving efficiency, and maintaining legal compliance for various business transactions. 84% of reviewers rated this feature as important or highly important.