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Knowledge Management Software with Business Process Automation (2026)

Last updated: April 2026

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42 software options

Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

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monday.com logo

Project management software

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Create a dynamic informational database your whole team can contribute to while they work with flexible knowledge management software so important material never gets lost when people move between teams or roles. Then easily find what you need with custom statuses, hashtags, and filters.

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Microsoft SharePoint logo

Collaboration & content management platform

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SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites

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Aha! logo

Platform for strategic product roadmapping

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Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

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SysAid logo
Category Leaders

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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Jolt logo

Comprehensive digital food safety & operations software

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Jolt helps you master storage, distribution, & access to proprietary information. Instantly distribute information to your entire team, specific roles, or just one individual with the click of a button from anywhere. Lower training times & reduce distribution costs & employee churn.

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Caspio logo

Build online database applications without coding.

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Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

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Fusebase logo
Category Leaders

Collaboration and information management tool

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An all-in-one, AI-powered tool designed to streamline client collaboration with advanced yet intuitive features for real-time collaboration and project management. Optimize daily operations with our advanced FuseBase AI assistant.

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M-Files logo

Cloud-based document management platform.

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M-Files breaks info silos & unlocks knowledge. Find expertise fast, automate workflows & share seamlessly. Drive innovation & empower your team.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong knowledge management capabilities. Create public FAQs and help articles for 24/7 self-service, build an internal repository for SOPs and policies. Customize categories, design, and domains with ease, and integrate articles with live chat.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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FileHold logo

Simple. Flexible. Document Management that Works!

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FileHold’s document review and workflow software is designed for organizations with 10+ users. Includes version control, automated workflows, mobile access, and Microsoft Office integration, making it easy for your team to adopt. Available on-premise or in the cloud, and fully mobile-ready.

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AirManual logo

Makes processes simple.

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AirManual helps businesses to document and use their processes, training, and onboarding to free up time, improve quality, and continuously improve. To do this, AirManual provides a super user-friendly tool and expert support to help you address your biggest challenges.

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Zoho Connect logo

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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HighQ logo

Cloud-based legal case management tool for legal teams.

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HighQ's intelligent solution combines automated workflows, document automation, and secure collaboration to transform the way professionals work and engage with clients and colleagues.

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Scribe logo

Turn any process into a step-by-step guide, instantly.

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Scribe instantly turns a process into a step-by-step guide by capturing your work. It converts your clicks and keystrokes into written instructions.

Dramatically shorten the time it takes to create process documentation, work instructions, SOPS, and other guides for your team and customers.

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Klyck logo

Everything in one place for documents in motion

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Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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WorkTogether logo

A workflow-based intranet solution for companies in Italy

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WorkTogether is a collaborative intranet program for Italian companies with over 100 employees. It provides business leaders with over 40 customizable modules, enabling them to engage staff, restructure internal communications, manage projects, build knowledge bases, and create approval processes.

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Spekit logo

AI-powered sales enablement and content management platform.

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Spekit is the modern sales enablement platform that unifies sales content and learning to enable your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™.

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Optify logo

Streamlined coaching management system

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Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

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KnowledgeNet.ai logo

Relationship Intelligence Lead Sourcing Sales Enablement

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KnowledgeNet.ai is an AI-powered tool that accelerates your sales process, so you spend less time prospecting and more time closing deals. Quickly find the right contacts to reach out to and the best ways to connect with them using known relationships.

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Interacta logo

Business platform for natural interaction

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Interacta is a cloud-based platform, which helps business manage operations, share knowledge, engage employees, and facilitate team collaboration. Features include real-time notifications, rewards, task management, full-text search, data feed, document storage, multi-device support and more.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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