getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Knowledge Management Software with Zendesk

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

63 software options

Document360 logo

AI-powered knowledge base and documentation software

visit website
Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

Read more about Document360

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

visit website
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
KMS Lighthouse logo

Knowledge management for call centers, tech support and more

visit website
Lighthouse for Call Centers,
Lighthouse for Remote Teams,
Lighthouse for Self Service, Virtual Assistant, AI & Automation,
Lighthouse for Training Centers, HR Training

Read more about KMS Lighthouse

Users also considered
Helpjuice logo

Cloud-based knowledge management platform

visit website
Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

Read more about Helpjuice

Users also considered
Happeo logo

One place for company knowledge. Always accurate.

visit website
Happeo is a modern intranet and knowledge management platform. Pages give company knowledge a permanent home, search surfaces it instantly, and AI identifies what's missing or outdated, so that information stays trusted over time.

Read more about Happeo

Users also considered
Guru logo

Connect all company knowledge. Access it everywhere. Build t

learn more
AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

Read more about Guru

Users also considered
Flowlu logo

Work automation and team collaboration in one platform.

learn more
Flowlu’s knowledge management system helps you create, store, and organize essential business information in one place. Streamline team collaboration, maintain internal documentation, and provide easy access to FAQs, guidelines, and best practices to boost productivity and knowledge sharing.

Read more about Flowlu

Users also considered
Notion logo

Project and task management tool

learn more
Notion is a project and workflow management solution that helps businesses streamline operations related to goal setting, status tracking, lead management, and more on a centralized platform. It enables users to utilize the drag-and-drop interface to organize, rearrange, and develop ideas or plans.

Read more about Notion

Users also considered
livepro logo

Knowledge management system

learn more
livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

Read more about livepro

Users also considered
Slack logo

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Aha! logo

Platform for strategic product management

learn more
Aha! Knowledge is the product information hub. Create internal wikis and knowledge bases to share content. Draft docs fast with AI and 100+ templates. Plus, include diagrams with built-in whiteboards. Use Aha! Knowledge with Aha! Roadmaps to document product information alongside strategic plans.

Read more about Aha!

Users also considered
Shelf logo

Cloud-based knowledge management solution

learn more
The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

Read more about Shelf

Users also considered
Malcolm! logo

At your service

learn more
Malcolm! is a no-code customer self service platform

Read more about Malcolm!

Users also considered
Elium logo

Smart knowledge for global operations and customer services

learn more
Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

Read more about Elium

Users also considered
Bettermode logo

All-in-one community platform for branded communities

learn more
Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain.

Read more about Bettermode

Users also considered
Forumbee logo

Custom community forum creation tool

learn more
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

Read more about Forumbee

Users also considered
Spekit logo

AI-powered sales enablement and content management platform.

learn more
Spekit is the modern sales enablement platform that unifies sales content and learning to enable your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™.

Read more about Spekit

Users also considered
iorad logo

Record any application workflow & create interactive guides.

learn more
Capture once. Reach everyone. Train anything.

iorad automatically turns any workflow into 6 ready-to-use training formats: guided walkthrough, video, slides, quiz, scroll, and in-app guidance. No editing, no production work. Unlimited learners.

Trusted by 45K+ orgs · 1M+ tutorials · 30M+ learners.

Read more about iorad

Users also considered
Fibery logo

Product discovery & development platform

learn more
Pick the best parts of Notion, Airtable, Google Docs and Trello and build the perfect workspace. With no code.

Read more about Fibery

Users also considered
Korra logo

Answers - Spot On!

learn more
Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

Read more about Korra

Users also considered
ScreenSteps logo

Improve your knowledge base

learn more
Better SOPs and Quick-reference Guides For Internal Teams.

Read more about ScreenSteps

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

learn more
Call Centers, Contact Centers, Customer Support

Read more about USU Knowledge Management

Users also considered
ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

learn more
ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture.

Read more about ProProfs Knowledge Base

Users also considered
ClickHelp logo

Create, translate and publish your technical documentation!

learn more
ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

Read more about ClickHelp

Users also considered
Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

learn more
Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

Read more about Empolis Industrial Knowledge

Users also considered