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Bookeo Pricing, Features, Reviews and Alternatives

Bookeo product overview

Price starts from

14.95

Per month

Other

What is Bookeo?

Bookeo flexible scheduling and reservation system lets you focus on what you love while your appointment book fills up with bookings. Customers can easily book and pay online, from your website and Facebook page – from any device. Bookeo will send an automatic booking confirmation and reminder.

Key benefits of using Bookeo

• No commissions charged to you. No consumer fees charged to your customers. Only a low, flat monthly fee.
• Get online bookings and payments directly on your web site.
• Manage customers with integrated CRM.
• Enjoy total flexibility in scheduling rules with staff schedules, alternating locations, special opening days, and more.
• Increase sales with gift vouchers, promotions, prepaid packages and social marketing tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Documentation
Live Online

Bookeo pricing information

Value for money

4.3

/5

83

Starting from

14.95

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bookeo features

Functionality

4.3

/5

83

Total features

112

23 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Alerts/Notifications
Data Import/Export
Mobile Access
Customizable Branding

Functionality contenders

Bookeo users reviews

Overall Rating

4.4

/5

83

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

49

20

10

2

2

Pros
We are super happy and satisfied with Bookeo and we believe we won't stop using it. Super easy to use, customize, reliable and affordable.

AA

Andrea A.

They love that it's so quick and easy to register for classes. And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.

KB

Kelly B.

The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.

JN

Jennifer N.

Cons
The main thing that I dislike about Bookeo is their appalling customer service.

BG

Becky G.

I was a customer of Bookeo for about two months. During that time, I received horrible customer service.

MN

Mardi N.

Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer.

VW

Vanessa W.

Overall rating contenders

Overall Rating

Beginner Booking Software

Reviewed 2 years ago

Transcript

Jeremy: My name is Jeremy. I'm a marketing and IT director, and I give Bookeo a two out of five. We switched...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Book Anytime

Reviewed 3 months ago

Very happy with what I need it for, plus they have wonderful customer service.

Pros

The ease of set up & use. I can charge clients online without wasting time after the session.

Cons

To have more tools available the price increase is too high

Vendor response

Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very happy customer for over a year!

Reviewed a month ago

I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.

Pros

1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!

Cons

Nothing! Everything has worked great for me so far.

Vendor response

Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Very basic and no desire to improve

Reviewed a year ago

I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pros

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Cons

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Vendor response

Hi Christine, Thank you for taking the time to leave a review. I read all the support requests you sent us and the timely replies from our support team. Please note that: - Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software until, Vest value, Best Support

Reviewed 2 years ago

SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Pros

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Cons

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Vendor response

Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Not created for National business (NOT timezone friendly)

Reviewed 2 years ago

Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Pros

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Cons

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Vendor response

Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon

Bookeo FAQs and common questions

Q. What type of pricing plans does Bookeo offer?

Bookeo has the following pricing plans:
Starting from: $14.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bookeo?

Bookeo has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Bookeo support?

Bookeo supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does Bookeo offer an API?

Yes, Bookeo has an API available for use.


Q. What other apps does Bookeo integrate with?

Bookeo integrates with the following applications:
Wix, Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, QuickBooks Online Advanced, Gmail, Google Workspace, Square Point of Sale, Square Payments, WordPress, Twitter, Stripe, Jimdo, Squarespace, Microsoft 365, Google Ads, Weebly, Meta for Business, 2Checkout, Google Calendar, Mailchimp, Braintree, Joomla, Xero, BigCommerce, Shopify


Q. What level of support does Bookeo offer?

Bookeo offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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