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Bookeo

4.4
(88)

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Online Scheduling & Reservation System

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(26)

Bookeo Pricing, Features, Reviews and Alternatives

Bookeo FAQs

Q. What type of pricing plans does Bookeo offer?

Bookeo has the following pricing plans:
Starting from: $14.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Bookeo?

Bookeo has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Bookeo support?

Bookeo supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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Q. Does Bookeo offer an API?

Yes, Bookeo has an API available for use.

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Q. What other apps does Bookeo integrate with?

Bookeo integrates with the following applications:
Wix, Authorize.Net, Microsoft Outlook, PayPal, Google Analytics 360, QuickBooks Online Advanced, Gmail, Google Workspace, Square Point of Sale, Square Payments, WordPress, Twitter, Stripe, Jimdo, Squarespace, Microsoft 365, Google Ads, Weebly, Meta for Business, 2Checkout, Google Calendar, Mailchimp, Braintree, Joomla, Xero, BigCommerce, Shopify

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Q. What level of support does Bookeo offer?

Bookeo offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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Bookeo product overview

Price starts from

14.95

Per month

Other

What is Bookeo?

Bookeo flexible scheduling and reservation system lets you focus on what you love while your appointment book fills up with bookings. Customers can easily book and pay online, from your website and Facebook page – from any device. Bookeo will send an automatic booking confirmation and reminder.

Key benefits of using Bookeo

• No commissions charged to you. No consumer fees charged to your customers. Only a low, flat monthly fee.
• Get online bookings and payments directly on your web site.
• Manage customers with integrated CRM.
• Enjoy total flexibility in scheduling rules with staff schedules, alternating locations, special opening days, and more.
• Increase sales with gift vouchers, promotions, prepaid packages and social marketing tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Documentation
Live Online

Not sure about Bookeo? Compare it with a popular alternative

Starting from

14.95

Per month

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Starting from

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Why am I seeing this?

Bookeo pricing information

Value for money

4.3

/5

88

Starting from

14.95

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Bookeo features

Functionality

4.3

/5

88

Total features

140

23 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Mobile Access

Functionality contenders

Bookeo users reviews

Overall Rating

4.4

/5

88

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10
Rating distribution

5

4

3

2

1

52

22

10

2

2

Pros
We are super happy and satisfied with Bookeo and we believe we won't stop using it. Super easy to use, customize, reliable and affordable.
They love that it's so quick and easy to register for classes. And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.
The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.
Cons
The main thing that I dislike about Bookeo is their appalling customer service.
I was a customer of Bookeo for about two months. During that time, I received horrible customer service.
Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer.

Overall rating contenders

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Jeremy J.

Business Consultant

Professional Training & Coaching, self-employed

Review source

Overall Rating

Beginner Booking Software

Reviewed 2 years ago

Transcript

Jeremy: My name is Jeremy. I'm a marketing and IT director, and I give Bookeo a two out of five. We switched...

KS
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Kaylee S.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Happiest user ever!!!

Reviewed 2 years ago

It has been such a great product for us to be able to automate our registrations. It has allowed us to grow our business with less time spent doing things that take our customers only minutes to do themselves, rather than lots of phone and email responses.

Pros

Initially it was the price that was the main selling point. I love that I pay a flat fee each month, not a percentage of our sales, which is what I found on most other software. I was able to customize my booking platform for all the different classes we offer, the scheduling, and changes that I've had to make it's been fantastic. Whenever I get stuck, the Bookeo support has been very responsive to my email questions.

Cons

Only twice have I thought "oh that's a bummer that I can't ....." So with all the time I spend using Bookeo, I'd have to say THAT AIN'T BAD!!

Vendor response

Hi Kaylee, I can't thank you enough for taking the time to write this outstanding review! Thank you for all of your positive feedback about our pricing (no commission, no consumer fees!) and how Bookeo has simplified class scheduling for your business and your customers. We look forward to continue working with you in the years to come. Shannon

DW
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David W.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy customer for 7+ years

Reviewed 4 years ago

I have used the Bookeo booking platform for 7+ years. I operate a Segway Tour business, and this product does what I want it to do. It saves a significant amount of time as customers can complete their reservation online. Our sales and advance bookings increased significantly once we started using this product. When looking for a booking platform, I wanted one that DID NOT charge the customer a fee to make a reservation. I don't feel that a customer should have to pay an additional fee to do business with you.

Pros

It is fairly easy to set up. The cost is very reasonable. The monthly flat fee has not increased in 7 years. The customer support is all online, but the response time is fast. This booking platform meets all of the needs of my small tour business. Changes to tour schedules and other revisions can be made quickly and easily. The developer continues to add capabilities and features at no additional cost. The customer is not charged a fee or percentage of the cost to make a reservation.

Cons

There are some minor design changes that could improve the booking process from the consumer side. I would like to see some additional reporting features (eg. Charts showing which tour times are most popular for given months).

Vendor response

Thank you for writing this amazing review, David. It's always been a pleasure working with you and your team. We agree, customers should not pay a fee to the booking system to make a booking. If there's ever anything we can help with in the future, you know we're always here. Thanks again Shannon

LS
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Lana S.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My company is loosing a lot of money because of this application and no support

Reviewed 5 years ago

NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Pros

no pros.

Cons

Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so...

Vendor response

Hi Lana, I am sorry to read about the issues you are experiencing. You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour. Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers...

LZ
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Leah Z.

Alternative Medicine, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bookeo

Reviewed 2 years ago

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional booking page.

Pros

I love the modern looks of the booking page and use of my branding colours and images. It looks modern and professional with easy instructions for clients booking online to follow. The price is fantastic and for me as small business affordable. I have in the past tried anything from Setmore, Accuity, Canlendy, woocommerce booking to vCita. All are good but expansive and booking pages are not what I wanted. vCita is very good but very expensive. Bookeo's booking page is fantastic and looks clean and modern and easy to use. Wish I had found Bookeo much earlier. It uses PayPal which I love. Customer service is on the ball and very helpful. I love that I have payment options at time of booking, to chose from like pay now, deposit or do nothing.

Cons

At first I had an issues with the set-up software, it takes a bit getting used to and some instructions were not clear to me a I had to get back to Customer service a good few times. I am now used to it but would like it to be a bit more intuitive and in my mind has steps that could be reduced, for example categories and services. Also, integration with other apps is limited which I found interesting, Bookeo is not on Zapier.

Vendor response

Thank you so much for taking the time to leave this amazing review, Leah. We are thrilled that you like Bookeo's highly customizable, modern and professional interface as well as our simple pricing and our technical support! Please do not hesitate to contact us if you need any further assistance. Thank you again, Shannon

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bookeo is the Best

Reviewed 3 years ago

Previously we took all reservations for programs over the phone or email. Our programs are in high-demand and our schedule changes frequently. Often we would go through multiple rounds of back-and-forth with a customer before we were able to book their program, and tracking which requests came first was a nightmare. Bookeo has alleviated so much stress and work hours!

Pros

I love working with the Bookeo team! They have been incredibly attentive, always replying to help requests within 24 hours, and they usually go above and beyond to thoroughly explain processes that are confusing. I also like that we can capture guest information and sync bookeo to our mailchimp and google calendars!

Cons

I wish I could assign more than one resource to a program or tour. We use a lot of resources to run our programs (staff, vehicles, equipment, etc.) and it would be nice to have bookeo track all of these resources.

Vendor response

Hello, thank you for your great feedback. We are always looking for ways to improve Bookeo, so your feedback will be passed along to our developers. Cheers Shannon

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