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CM.com Communications Platform Logo

One platform to reach your audience via all mobile channels

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CM.com Communications Platform - 2026 Pricing, Features, Reviews & Alternatives

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CM.com Communications Platform overview

What is CM.com Communications Platform?

Reach your customers on their favorite messaging channels and with voice calls to enhance the customer experience. The Communications Platform of CM.com will allow you to connect to your audience through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

The Business Messaging API gives access to many popular messaging channels such as WhatsApp, Facebook Messenger, Instagram, Apple Messages for Business, Twitter, RCS, and many more. Upscaling is easy and new channels can be added with just a few lines of code.

The SMS Gateway makes it easy for businesses to send text messages, notifications, and verifications worldwide via a georedundant Cloud Platform.

The Voice API or SIP Trunk will allow businesses to start handling inbound and outbound calls within minutes whilst savings costs and providing anti-fraud insights.

The Communications Platform by CM.com is made to scale with a growing business, ready to help you deliver a great customer experience.

Key benefits of using CM.com Communications Platform

· Enhanced Customer Engagement

The Communications Platform by CM.com will allow you to reach and engage with your customers in their preferred mobile channels to enhance their customer experience and your conversions - messaging channels have up to 98% open rates.

· Single Platform for All Channels

The Business Messaging API will provide you with popular messaging channels in one powerful platform. Scaling up or adding extra channels is a piece of cake.

· Reliable & Easy Scalable

The global cloud platform is privately-owned and geo-redundant with direct connections to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.

· Everything's under control

You'll want to stay up-to-date on your performance, don't you? The Communications Platform provides clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.

Starting price

0.01usage based

Alternatives

with better value for money

CM.com Communications Platform’s user interface

Ease of use rating:

CM.com Communications Platform reviews

Overall rating

4.9

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

CM.com Communications Platform's key features

Most critical features, based on insights from CM.com Communications Platform users:

Campaign scheduling
Engagement tracking
SMS marketing
Multi-Channel marketing
One-to-One messaging
Multi-Channel communication

All CM.com Communications Platform features

Features rating:

Campaign management
Campaign planning
Push notifications
Landing pages/web forms
Chat/Messaging
Real-time conversations
SMS messaging
Mass texting
Scheduled messaging
Contact database
Reporting & statistics
Online voice transmission
Multi-User collaboration
Multi-Language
Multi-Channel attribution
Monitoring
Mobile alerts
Mobile access
Message personalization
Location-Based Marketing
Lead qualification
Lead management
Lead distribution
Interactive content
Interaction tracking
Human Handover
Group messaging
VoIP connection
VoIP
Unified communications
Third-Party integrations
Text-to-Win
Text to speech
Tagging
Support ticket management
Social media integration
SIP trunking
Shortcodes
ROI tracking
Reporting/Analytics
Reminders
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Real-Time data
Real-Time analytics
Product recommendations
Polls/Voting
Personalization
Call reporting
Call recording
Call monitoring
Call list management
Call center management
Behavioral analytics
Batch communications
Autoresponders
Automatic call distribution
Automated responses
Audience targeting
Appointment scheduling
Appointment management
API
Alerts/Notifications
Alerts/Escalation
AI copilot
Activity tracking
Activity dashboard
Access controls/permissions
A/B testing
2-Way messaging
GDPR compliance
Email marketing
Email Automation
Drip campaigns
Data integration
Customizable reports
Customizable fields
Customer segmentation
Customer profiles
Customer database
Coupons
Contextual Targeting
Contact management
Computer telephony integration
Communication management
Chatbot
Campaign Segmentation
Campaign analytics
Caller id
Call transfer
Call tracking
Call routing

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CM.com Communications Platform pricing

Value for money rating:

Starting from

0.01

One-time payment

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CM.com Communications Platform price and value

Value for money rating:

CM.com Communications Platform support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

CM.com Communications Platform FAQs

Q. What type of pricing plans does CM.com Communications Platform offer?

CM.com Communications Platform has the following pricing plans:
Starting from: €0.01
Pricing model: One Time License
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CM.com Communications Platform?

CM.com Communications Platform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does CM.com Communications Platform support?

CM.com Communications Platform supports the following languages:
Dutch, English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Spanish, Turkish, Portuguese


Q. Does CM.com Communications Platform offer an API?

Yes, CM.com Communications Platform has an API available for use.


Q. What other apps does CM.com Communications Platform integrate with?

CM.com Communications Platform integrates with the following applications:
OpenCart, Adobe Campaign, OutSystems, Adobe Commerce, WooCommerce, Mendix, Zapier, Giosg, WordPress, Coosto, Drupal Commerce, Watermelon, APIANT, Selligent, Salesforce Platform, Shopify


Q. What level of support does CM.com Communications Platform offer?

CM.com Communications Platform offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

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