Epos Now Features

Epos Now

Secure electronic point of sale (POS) system

4.03/5 (252 reviews)

Epos Now Feature Summary

  • Layaway management
  • Ordering automation
  • Touch screen
  • Inventory control
  • Invoices
  • Barcode scanning
  • Customer account profiles
  • Customer database
  • Data visualization
  • eCommerce management
  • Employee management
  • Inventory tracking
  • Invoice management
  • Payroll management
  • Permission management
  • POS
  • Product catalog
  • Promotions management
  • Real time reporting
  • Returns management
  • Sales reporting
  • Sales tracking
  • Third party integration
  • Tracking features
  • Activity dashboard
  • Employee time clock
  • Purchasing management
  • Discount management
  • Customizable receipts
  • Appointment management
  • Authentication & security
  • Time & attendance tracking
  • Customer loyalty program
  • Retail inventory management
  • Role-based permissions
  • Stock management
  • Customizable dashboard
  • Gift card system
  • Employee performance reporting
  • Booking management
  • Inventory management

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Appointment Management
Attendance Tracking
Authentication
Automatic Notifications
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Booking Management
Clock In / Out
Credit Card Processing
Customer Accounts
Customer Database
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Discount Management
Electronic Payments
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Location
Offline Access
Order Management
Order Processing
POS
POS Integration
Payroll Management
Performance Reports
Permission Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Analytics
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Reporting
Sales Tracking
Stock Management
Third Party Integration
Time Clock
Timesheets
Transaction History
User Management
eCommerce Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Appointment Management
Attendance Tracking
Authentication
Automatic Notifications
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Booking Management
Clock In / Out
Credit Card Processing
Customer Accounts
Customer Database
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Discount Management
Electronic Payments
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Location
Offline Access
Order Management
Order Processing
POS
POS Integration
Payroll Management
Performance Reports
Permission Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Analytics
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Reporting
Sales Tracking
Stock Management
Third Party Integration
Time Clock
Timesheets
Transaction History
User Management
eCommerce Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Appointment Management
Attendance Tracking
Authentication
Automatic Notifications
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Booking Management
Clock In / Out
Credit Card Processing
Customer Accounts
Customer Database
Dashboard Creation
Data Import/Export
Data Synchronization
Data Visualization
Discount Management
Electronic Payments
Employee Management
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Loyalty Program
Multi-Location
Offline Access
Order Management
Order Processing
POS
POS Integration
Payroll Management
Performance Reports
Permission Management
Product Catalog
Promotions Management
Purchase Order Management
Purchasing Management
Real Time Analytics
Real Time Data
Real Time Reporting
Real Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
Sales Reporting
Sales Tracking
Stock Management
Third Party Integration
Time Clock
Timesheets
Transaction History
User Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


129 reviews

Epos Now Feature Reviews

25 reviewers had the following to say about Epos Now's features:

Tracey Doogan-Benoit

EPOS Review

2019-10-11

much better reporting

Pros

The ability to integrate with Quick Books

Cons

it can be slow and I have had issues with it not allowing me to log into the til

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

If in Australia and in hospitality - do not buy this system

2021-03-02

It seems they are working business hours of 9-5pm on Queensland time, which does not suit Australian hospitality where the time zones are different for at least 6 months of the year; and businesses are open 6am until 9pm.

Pros

Ease of implementation Inexpensive Reporting Apparent integration to existing banking systems

Cons

The integration with banking systems is not with Australian banks only Tyro.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
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Denise Zeman

Works for our store!

2019-10-03

Overall, the flexibility and customization is the best feature and the reason we stay.

Pros

Flexibility and customization of the software.

Cons

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zaighum Abbas

Epos Now Review

2020-02-28

Awesome point safe software with bar code reader and full reporting system.

Pros

Epos Now software is point of sale software with complete inventory control and bar code reader system for users.

Cons

Graphical interface is awesome for users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeffrey Lau

Epos provides alot for the money spent

2017-12-07

In general this software provides everything you would need to run your business ar a very good price, i would definitely recommend this software for small business owners

Pros

It has sales report, labor report, and many more useful informative reports.

Cons

Sometimes its a little hard to reach a tech and some functions need to be added, like a field to put your store phone number on the receipt

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Gina Sanfilippo

From perspective of a managing directo who managed the retail manager

2017-08-08

I would like a standard report that shows the number of certain product sold by week.

Pros

I thought your Customer service was excellent!

Cons

I was told my retail manager that there was no way to program a discount in dollars, only in percentage. Can't believe its true, but she swears she searched the system and couldn't find it. So if it's available, it must be hidden. Also, we use computer tablets and the maximum size of the number keys was too small, especially for men with big fingers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Josh Pemberton

Great Product and Service!

2016-08-11

Pros

The Hybrid setup is great - even when the internet is down the system can still process all transactions quick and efficiently

Cons

The reports could use a makeover - they're not so visually appealing, however they are easy to use and to customize.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

8/10

Recommendations to others considering Epos Now

Make sure you do your research! One of the most important things to look for is if the POS software is setup locally, all cloud based, or a hybrid setup. Another important factor is the hardware - most POS systems now are iPad/tablet based, however there are still many terminal based systems. If you're a small, low volume business than a tablet system makes sense. However, we are a fast paced food/retail business with hundreds of small transactions per day, thus the terminals make most sense.

Source: Software Advice
Helpful?   Yes   No
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Robert Golden

8 months later rounding error stumps an entire company

2017-06-19

When we do a transaction the till rounds up the product total (where $2.00 + $2.00= $4.01 as an exact example) so that the amount charged to the customer is wrong more than 80% of the time.

Pros

Pulling reports for anytime it is also very easy.

Cons

The rounding errror is inexcusable. The data base feature is not user friendly at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mala Khiroya

EPOSNOW software review

2019-02-07

Getting a new till system installed is simple abd a good experience when setting up a new part of the business.

Pros

The till at the forefront for staff is easy to use

Cons

The stock take functionality is also not the easiest to use and monitor from a staff and management perspective

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Epos Now


Hello Mala.

Thank you for leaving a business review.

It's great to hear that you have found our system easy to use as this is a key design feature of our solutions.

We rely on customer feedback to help us build future propositions for our customers and would like to learn more about your feedback regarding the stock taking and reports. If you are willing please can you email us more detail to customer-engagement@eposnow.com

Kind Regards
James

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Anna Kurcon

Support

2020-08-02

Horrible

Pros

Quick end of day report Report are the only good features

Cons

No support tills are freezing if you looking for good Epos do not go with Epos now they will promise you everything and once you buy it u will regret

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sharon Lessig

Epos Now

2019-10-16

Pros

Easy to understand reports, breaks down each category and sub category.

Cons

When setting up it can be a little confusing with Master Product and sub products, but the technical support staff was very helpful with this

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Toni Cooper

Poor Customer Support

2017-11-14

I'm told that they let our representative go. If this is the case, their service may be better. When we received the system, we never opened the boxes. All we did was watch the video tutorials. Our service rep was terrible and missed all of our setup meetings. This pushed us back over 30 days which led into a major event that we were having and could not setup the system during this event. Following the event, we ended up changing our minds and wanted to return the unused unopened system. They would not allow us to, because its in their contract that their are no returns. Make sure you do your research before purchasing any POS. We learned our lesson and are now stuck with this system.

Pros

Simple system to use on the front end. Staff could jump right into using it. Good video lessons to get started

Cons

Poor Customer Service Inventory management needs work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Maribeth Tibal

Maribeth Tibal- PRODUCT DEVELOPER (APPAREL)

2018-02-28

I will certainly recommends this to small sized business

Pros

-Indeed portrays ease of access and modes are customer friendly -Dashboard information are easy to evaluate

Cons

-Cannot easily re evaluate concerns from the customer service -There are still areas to improve especially on importing data which can be recover from excel

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mike Carper

EPOS Retail System

2019-11-04

I own a C-Store and all the promos and charge accts are easily accessed and reported on.

Pros

Overall EPOS system very good for the price. Customer Service is also reachable by phone for questions.

Cons

Can't think of any....System works as advertised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacki Viles

EPOS Engineer was absolutely brilliant

2017-10-30

Pros

He was very clear in his instructions and answered all our questions really comprehensively. He was easy to approach and has a superb professional manner.

Cons

This can be done by exporting the information to excel at the moment but we would like an easier way to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Graham Walters

Avoid

2020-03-04

I've given up contacting customer support, you get nowhere with a serious issue.

Pros

As a retailer there is not a lot to like about this software.

Cons

Features are aimed at the hospitality industry, not suitable for retail. The database is clumsy, you can only search for products on the till if they are listed as for sale on the till.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sally Seeds

Since installing be an Epos now system it has been great!

2017-03-13

Whatever the issue you can contact them in many ways with a quick response.

Pros

Easy to use software Cost effective Sales reporting highlights my best and worst sellers and inventory control saves me hours a month

Cons

Took 5 days to get a replacement scanner out but that's about it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Catherine Jackson

Modifiable POS System that is easy to use, quick update availability, and economically friendly

2017-02-24

When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow.

Pros

Another feature that I love is the tracking and reports.

Cons

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Yvonne Chard

A few glitches

2019-10-11

Inventory will be easier in future. Tracking daily sales and product sales is easier.

Pros

It is easy for the staff to use when doing cash in the store.

Cons

There are some small problems in reporting which need further work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle Quan

Very user-friendly and mobile too

2018-08-25

I was simply looking for a POS system to replace a very outdated one. This worked.

Pros

It has a mobile app. It was easy to sign up for and use.

Cons

It tends to be a little glitchy still, and I haven't used much of their hardware. THe mobile app gave me a lot of trouble for the trial before purchasing, so if you wanted to try before buying, that might be an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from Naiomi


Hello Danielle,

Thank you for taking the time to leave such a positive and informative review of your experience with the Epos Now mobile app. I am delighted to hear that you have enjoyed using our set up process and in-depth reporting features.

I will be sure to pass on your reports of glitching to our technical team to look into as we hope to provide a seamless experience to all mobile, tablet and hardware users alike. Please do not hesitate to contact our friendly support team if ever you experience any issues.

Kind Regards,

Naiomi

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Michelle Ocampo

Good experience with Epos Now

2016-09-15

Pros

Easy to find all of the reports and data I need.

Cons

There are a few UI areas that could use improvement but nothing too critical.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Epos Now

Think of all of your possible requirements and rank the features you would like to see, in advance of seeing a sales presentation. On your initial call you will be able to understand if a system fits your requirements immediately, rather than being walked through a presentation and having to go back and ask questions later.

Source: Software Advice
Helpful?   Yes   No
Read more
Mirko Lausi

Very user friendly software

2018-06-07

in general good management software

Pros

easy clear interface many options to organise the stock the staff payroll and very useful tracking of the items sold by category

Cons

Other than some analytics components the software is complete and very satisfactory in all aspects of the business operations and stock management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Bunting

Eposnow is a phenomenal software!

2017-02-13

We began as a very simple bookstore, with only a couple hundred products, and thus very easy to manage.

Pros

Everything! Easy to use, straightforward, dependable, cheap, and powerful!

Cons

I wish there was more customizability, but a few of my feature votes have come through such as preauthorization, so the feature voting system does work well!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Epos Now

Qualify your purchase. This system does not have everything, even though it does have a lot. If you have something you aren't certain about that is a deal breaker, ask! I had so many questions and the sales rep was so helpful in letting me know what it could and could not do!

Source: Software Advice
Helpful?   Yes   No
Read more
Ronald DeVaux

Perfect option for my Business

2019-10-08

I use Epos Now for my POS, employee clock in/out and inventory management (small portion).

Pros

This software did not over burden me with things I did not need. Customization made it a good fit for my business, plus its very easy to use.

Cons

A few of the functions are not so easy to find, but customer support was able to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna Majdalani

Amazing

2020-02-08

Great customer support, very easy to use brilliant for accountancy and amazing software

Pros

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons

There was no tanning applications that were able to integrate with it either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more