Epos Now Features List

Epos Now Reviews

Epos Now

Secure electronic point of sale system

4.3/5 (170 reviews)
59,244

Epos Now Feature Summary

  • Layaway management
  • Ordering automation
  • Touch screen
  • Gift card system
  • Customer loyalty program
  • Barcode scanning
  • Customer account profiles
  • Discount management
  • Promotions management
  • eCommerce management
  • Inventory management
  • Inventory control
  • Retail inventory management
  • Returns management
  • Tracking features
  • Sales tracking
  • Purchasing management
  • POS
  • Activity dashboard
  • Data visualization
  • Customizable dashboard
  • Real time reporting
  • Sales reporting
  • Employee performance reporting
  • Product catalog
  • Authentication & security
  • Role-based permissions
  • Permission management
  • Stock management
  • Inventory tracking
  • Customer database
  • Invoices
  • Invoice management
  • Employee time clock
  • Payroll management
  • Time & attendance tracking
  • Third party integration
  • Booking management
  • Customizable receipts
  • Appointment management
  • Employee management

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (131 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (124 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (120 other apps)
Customizable Reporting (108 other apps)
Customizable Templates (102 other apps)
Data Import/Export (121 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (95 other apps)
Reporting & Statistics (115 other apps)
Social Media Integration (109 other apps)
Third Party Integration (122 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


30 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Epos Now Feature Reviews

25 reviewers had the following to say about Epos Now's features:

Amanda Warren

EPOS Now is great system that will meet all your needs!!!

2016-07-12

Pros

I love that I can log in to the back office from my cell phone, home computer and check on store activity when I'm away.

Cons

However, I haven't figured out how to set up a promotion if a customer were to bring in an ad, so that the discount is only good for customers that bring in the ad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Epos Now

Point-of-Sale software purchase is a big decision, and I checked into several different companies before going with EPOS Now. From my research EPOS Now was the most affordable system that still offered inventory management, barcode software, point-of-sale system/hardware, and all the reports I needed. I haven't regretted going with EPOS Now for one minute, and the sales and supports teams in Florida and the UK have been great to work with!!!

Source: Software Advice
Helpful?   Yes   No
Read more
Maribeth Tibal

Maribeth Tibal- PRODUCT DEVELOPER (APPAREL)

2018-02-28

I will certainly recommends this to small sized business

Pros

-Indeed portrays ease of access and modes are customer friendly -Dashboard information are easy to evaluate

Cons

-Cannot easily re evaluate concerns from the customer service -There are still areas to improve especially on importing data which can be recover from excel

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Bunting

Eposnow is a phenomenal software!

2017-02-13

We began as a very simple bookstore, with only a couple hundred products, and thus very easy to manage.

Pros

Everything! Easy to use, straightforward, dependable, cheap, and powerful!

Cons

I wish there was more customizability, but a few of my feature votes have come through such as preauthorization, so the feature voting system does work well!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Epos Now

Qualify your purchase. This system does not have everything, even though it does have a lot. If you have something you aren't certain about that is a deal breaker, ask! I had so many questions and the sales rep was so helpful in letting me know what it could and could not do!

Source: Software Advice
Helpful?   Yes   No
Read more
Travis Wilson

Epos disaster

2017-10-20

They lost our complete inventory two months after opening the business. We have over 2000 products in our store. It was a nightmare trying to deal with them. We aren't happy with the service at all.

Pros

Camera system integration with the point of sale is a good way to check on employees and transactions.

Cons

Customer service is horrible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Robert Golden

8 months later rounding error stumps an entire company

2017-06-19

When we do a transaction the till rounds up the product total (where $2.00 + $2.00= $4.01 as an exact example) so that the amount charged to the customer is wrong more than 80% of the time.

Pros

Pulling reports for anytime it is also very easy.

Cons

The rounding errror is inexcusable. The data base feature is not user friendly at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeffrey Lau

Epos provides alot for the money spent

2017-12-07

In general this software provides everything you would need to run your business ar a very good price, i would definitely recommend this software for small business owners

Pros

It has sales report, labor report, and many more useful informative reports.

Cons

Sometimes its a little hard to reach a tech and some functions need to be added, like a field to put your store phone number on the receipt

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Harry Hooker

Epos WOW!

2018-04-25

Its an Epos system that is truely future proof

Pros

Great epos system, really easy to use and it integrates very well with lots of other software platforms

Cons

Support can be a little slow, The price is also pretty steep as everything seems to be an add on rather than included

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Gina Sanfilippo

From perspective of a managing directo who managed the retail manager

2017-08-08

I would like a standard report that shows the number of certain product sold by week.

Pros

I thought your Customer service was excellent!

Cons

I was told my retail manager that there was no way to program a discount in dollars, only in percentage. Can't believe its true, but she swears she searched the system and couldn't find it. So if it's available, it must be hidden. Also, we use computer tablets and the maximum size of the number keys was too small, especially for men with big fingers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ian Pilkington

Excellent experience

2017-12-21

Pros

Excellent experience migrating from an old system to this brand new system for our cricket club.

Cons

We currently keep track of 700 members in an excel sheet and would like to find a way to manage multiple member types in different categories, and allocate each category the same price automatically through the software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Daryl Keizerweerd

One of the best SAAS point of sale systems I've seen!

2017-10-05

Overall i rate this the best fair priced POS system available with good support.

Pros

Even on your smartphone. - Easy handeling of functions, they also have a guide me assistant to get started if you are a novice. - Apps store to expand your system by your own needs

Cons

. - The app store needs to be open to third party developers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Spencer Consolvo

Wish I knew how geared towards restaurants the back office was before purchasing

2017-12-21

Pros

Hardware integrates well with software.

Cons

Still building out the HQ but the software doesn't seem to be totally comprehensive for multi-store retail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Josh Pemberton

Great Product and Service!

2016-08-11

Pros

The Hybrid setup is great - even when the internet is down the system can still process all transactions quick and efficiently

Cons

The reports could use a makeover - they're not so visually appealing, however they are easy to use and to customize.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

8/10

Recommendations to others considering Epos Now

Make sure you do your research! One of the most important things to look for is if the POS software is setup locally, all cloud based, or a hybrid setup. Another important factor is the hardware - most POS systems now are iPad/tablet based, however there are still many terminal based systems. If you're a small, low volume business than a tablet system makes sense. However, we are a fast paced food/retail business with hundreds of small transactions per day, thus the terminals make most sense.

Source: Software Advice
Helpful?   Yes   No
Read more
Catherine Jackson

Modifiable POS System that is easy to use, quick update availability, and economically friendly

2017-02-24

When your livelihood depends on being able to make sells, update products, add products, create applicable categories, track sales, itemize most often sold products, track profit/loss margins, and etc., it is a necessity to have a company that will grow with you and teaches you how to continually grow.

Pros

Another feature that I love is the tracking and reports.

Cons

I wish the measurement was in standard measurements instead of metric. For example, we sell nails and screws by the pound, but in the system we don't have the option to choose pound, but it isn't the end of the world instead we set it up as l (liter) but when you establish the cost it doesn't matter if it is showing as l or lb because you set it up as cost per 1 unit-whatever unit you choose to use. This is the same issue with measurement instead of foot, there is a meter, but it is still manageable without the standard measurement. The only option currently with Epos Now is metric, but it is my understanding that standard measurement is coming soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Joshua Rush

Epos Now

2016-12-13

I am a junior in college who had to design a restaurant and pick a POS to use for our establishment.

Pros

The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michelle Ocampo

Good experience with Epos Now

2016-09-15

Pros

Great looking product, beautiful interface. Back office component is easy to navigate and robust.

Cons

There are a few UI areas that could use improvement but nothing too critical.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering Epos Now

Think of all of your possible requirements and rank the features you would like to see, in advance of seeing a sales presentation. On your initial call you will be able to understand if a system fits your requirements immediately, rather than being walked through a presentation and having to go back and ask questions later.

Source: Software Advice
Helpful?   Yes   No
Read more
Toni Cooper

Poor Customer Support

2017-11-14

I'm told that they let our representative go. If this is the case, their service may be better. When we received the system, we never opened the boxes. All we did was watch the video tutorials. Our service rep was terrible and missed all of our setup meetings. This pushed us back over 30 days which led into a major event that we were having and could not setup the system during this event. Following the event, we ended up changing our minds and wanted to return the unused unopened system. They would not allow us to, because its in their contract that their are no returns. Make sure you do your research before purchasing any POS. We learned our lesson and are now stuck with this system.

Pros

Simple system to use on the front end. Staff could jump right into using it. Good video lessons to get started

Cons

Poor Customer Service Inventory management needs work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jacki Viles

EPOS Engineer was absolutely brilliant

2017-10-30

Pros

He was very clear in his instructions and answered all our questions really comprehensively. He was easy to approach and has a superb professional manner.

Cons

This can be done by exporting the information to excel at the moment but we would like an easier way to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adrian Wardman

Happy with the system

2017-11-28

Pros

I don’t have any issues with the system and am going to integrate with my payment provider.

Cons

I would like to see some improvements to invoicing. In particular I would like to be able to put my company logo on the invoice. Another thing that I have noticed is that when you look at an invoice it generates a new invoice number which does not need to happen when you are purely viewing an existing invoice.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sally Seeds

Since installing be an Epos now system it has been great!

2017-03-13

Whatever the issue you can contact them in many ways with a quick response.

Pros

Easy to use software Cost effective Sales reporting highlights my best and worst sellers and inventory control saves me hours a month

Cons

Took 5 days to get a replacement scanner out but that's about it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kellie H.A.

Misrepresented

2017-06-26

If you are looking for a low cost system this is the one. However, it will be reflected in the cost and be prepared to pay extra for support.

Pros

Screens are fairly customizable. If taken the time to set-up prior to use, fairly quick for staff to adjust to.

Cons

The additional costs for support The length of time to load screens while making changes/updates The multiple screens required to make changes to an item

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Matt Ottley

Genuinely brilliant at every point of contact

2017-12-13

Pros

My implementation consultant at EposNow was genuinely brilliant at every point of contact. We'd got an incredibly tight deadline to have our till systems up and running, which, without her help, we'd have had no hope of achieving.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mark Martin

I did a lot of research before deciding...

2017-08-15

Lots more to learn I'm sure but great system.

Pros

Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.

Cons

We had a little issue around delivery. We were on a short timeline but they pulled it out the bag in the end.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jerry Stipp

The support staff was very personable and patient

2017-08-16

Pros

The support staff was very personable and patient in integrating my credit card account.

Cons

We had a little connectivity issues which made it run a bit slow. It took a little more time than expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katya Temidis

Epos Review

2016-09-08

Pros

It makes it easy to keep track of my inventory, my customers, etc.

Cons

The design could be a little better, but functionally it is great.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering Epos Now

Be sure to read about other companies and providers - do your research! Epos is a great value.

Source: Software Advice
Helpful?   Yes   No
Read more
Nicola Fudge

I've been using EposNow for 2 years, I would greatly recommend!

2018-02-16

I literally do not know what I would do without EposNow, I would recommend them to anyone and have done in the past! We had a problem with our cashdrawer and it was replaced the following day. I've recently got very involved with going deeper into stock levels and master products and am very impressed with everything I can do!

Pros

Insights into sales, stock, customer loyalty all on dashboard and easy to read.

Cons

Support do take a while to answer your call, although I have only noticed this recently. Their stationary (till rolls etc can seem a little pricey) but you aren't bound to buy from them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more