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idloom-events Reviews

idloom-events

Event creation & management tool

4.81/5 (32 reviews)
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Pros
  • This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.Verified ReviewerRead the full review
  • Very intuitive and user friendly with good service.Mark M.Read the full review
  • It was extremely easy to set up and we love the reporting it provides us.Jessica E.Read the full review
Cons
  • In past, I have to pay people for data entry and they missed some names too, now everything is sorted.Verified ReviewerRead the full review
  • The one time I made a mistake one phonecall was enough to get me on the go again.Mark M.Read the full review
  • Sometimes a litlle bit difficult to use for older people.Lauriane T.Read the full review
Overall rating
4.8
/5
100%
positive reviews
100%
recommended this to a friend or a colleague
Brecht Declercq

The definition of intuitivity and user-friendliness, far exceeding expectations in support

Used daily for less than 6 months
Reviewed 2018-10-31
Review Source: Capterra

Hard to do better. We are a convinced customer for our future events and will advise others enthousiastically to choose for Idloom too.

Pros
It is very, very intuitive. As soon as you can think about a feature, it's actually on the next line. It literally thinks the way you think as an event organiser. In terms of support I probably had the best experience ever in my whole life. At the crucial moment of the launch of the registration, on a Friday eve far after the end of business hours, on the most beautiful summer evening, right before a long weekend, Idloom people helped me out with a quick and satisfying solution to a complex problem. I am so grateful.

Cons
I'd have to do very deep and long thinking to be able to mention even one.

Response from idloom


Thank you for your review Brecht! We're glad to read that our software helped you with your events and was easy to use.

We very, very much appreciate your comments on the tool. Having a customer giving us this kind of review truly makes our entire team happy and proud to be working so hard to deliver quality products and support to our clients !

We're very grateful to have you as a client, and hope you'll continue using our solution for your next events !

If you have any recommendations for further improvements, don't hesitate to reach out !

Thank you and good luck with your future events !

The idloom-events team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michèle Weisz

Perfect for events of all types and sizes

Used monthly for 6-12 months
Reviewed 2018-07-11
Review Source: Capterra

Event creation, registrations and check-in have never been so easy.

Pros
As we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...). idLoom offers the right balance between - a lot of handy - functionalities and price. It's not only a user-friendly software with a good looking interface, the team listens to your needs and will offer you great service too. Event creation, registrations and check-in have never been so easy.

Cons
Using idLoom is very intuitive that might explain why there's no real help section. Even though we always get the answers we need a dedicated help page would be nice.

Response from idloom


Thank you for your kind review Michèle !

I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful.

Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals.
Here's the link to it: https://www.idloom.com/en/events/blog

Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive.

Good luck with your future events!

The idloom-events team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Richard Bright

idloom ASA Review

Used occasionally for 2+ years
Reviewed 2019-11-15
Review Source: Capterra

It streamlined our event promotion and registration process.

Pros
The product was very easy to use, it was priced effectively

Cons
It all functions well and as of yet we haven't experienced any negatives

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy event organizers and guest registrations.

Used daily for less than 6 months
Reviewed 2019-12-31
Review Source: Capterra

Idloom is one of my favourite tool to manage an event. Online user registration is just so painless. In past, I have to pay people for data entry and they missed some names too, now everything is sorted.

Pros
We cover a lot of events and we tried online registration for the first time and it is working flawlessly. In our past event, we tried using a paper ticket and there is a lot of problems distributing tickets and delivering them. Now with the online event ticketing, it is just super simple. Creating an event is just a few clicks. After registering I created the first event and go online within an hour. This is so thrilling.

Cons
Please add a validate password field, I turned on caps and typed in the password, and when I wanted to log in it was not logging me in.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Britta Tribian

first experience with such kind of software for a meeting

Used occasionally for less than 6 months
Reviewed 2017-10-25
Review Source: Capterra

Pros
it´s helpful having a website providing information and getting data from participants by such a tool

Cons
the light version looks good at the first appearance but it was not individualized enough for our purpose

Response from idloom


Dear Britta, thank you very much for your comprehensive review. We're happy to read what our customers thought of the service, and how to continuously improve our platform. Indeed some more advanced features are only available with the Premium version and above. What I suggest is that we discuss the features needed for your future events together, so that we can find the best solution for your specific needs.

Enjoy your future events,

The idloom team

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jessica Enochs

idloom ACIL review/survey response

Used occasionally for 2+ years
Reviewed 2019-11-15
Review Source: Capterra

Excellent!

Pros
It was extremely easy to set up and we love the reporting it provides us.

Cons
As of now, we don't seem to have any issues with its functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robrecht Belien

Great platform to organize professional events.

Used daily for less than 6 months
Reviewed 2018-03-30
Review Source: Capterra

Pros
Very userfriendly, professional platform. We used it for a customer event and were able to set up a great looking registration page. Managing guests was very easy.

Cons
The only small thing was that we allowed people to bring a guest and these guests weren't in the counts.

Response from idloom


Dear Robrecht, thank you very much for this review. Indeed the accompanying person feature you used is informative only, and doesn't count as a registration. It was actually developed so that guests could inform that they'll come accompanied to part of the event (dinner for example, so the organiser can adapt catering needs appropriately), but it is not an actual registration. If you need to have this person count as a participant, you need to register him/her separately.

However, we're about to launch a new multi-ticket function, that will allow you to purchase multiple tickets at once. This might be a solution for you, although it won't be nominative.

I hope this helps. If these solutions don't suit you, you know that we can always develop custom features for you, if desired.

Very best regards,

The idloom team

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Ahmad Abu Shaikha

The best events platform I have found over the last 10 years!

Used daily for less than 6 months
Reviewed 2018-05-16
Review Source: Capterra

Pros
The easiest events platform I have seen so far! You can really have your event website running in just one day with amazing & professional look. What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats

Cons
Nothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)

Response from idloom


Dear Ahmad,

Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account.
Don't hesitate to get in touch if you need more information.

Best regards,

The idloom team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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An Bollen

Promoting an event with multiple registration choises

Used daily for less than 6 months
Reviewed 2018-12-19
Review Source: Capterra

Pros
Intuitive, automatic invoicing, easy to use and professional look

Cons
It was not possible to limit the number of subscriptions for the workshops

Response from idloom


Dear An, thank you very much for your review! We're glad to read that the tool was useful to you !

Regarding the limitation of subscriptions for workshops, this is actually something that you can easily do. You can limit the total number of available places, specific quantities of available places for each sub-session/workshop, or both simultaneously (maximum for the entire event, with a specific split of quantities per session/workshop)!

Next time, don't hesitate to reach out to us via our chat, by email or call us directly. We'll be happy to help you set it up !

Good luck with your future events!

The idloom Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gaspard FRANEAU

We organize events for 150 persons every two weeks with conference and dinner.

Used weekly for 2+ years
Reviewed 2018-04-27
Review Source: Capterra

We earn time and effectivity!

Pros
Easy to work for users and administrators. Good look. Lot of options and we can create event taylor made!

Cons
Nothing special... I like all of it! Maybe it's a little bit difficult for old people and people don't use often software. But it's perfect for active people.

Response from idloom


Thank you very much for your kind review Gaspard!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Idloom

Used daily for less than 6 months
Reviewed 2018-09-14
Review Source: Capterra

Pros
- easy to use - user friendly - fair pricing

Cons
the approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)

Response from idloom


Thank you for your review! We're glad to read that our software helped you with your events and was easy to use.

We work hard every day to provide the most advanced set of features available on the market today, all packaged in an easy and fun to use product!

In fact, we've added quite a few features to customize your events even more, including picture galleries to websites. It might be useful for you to try one of our higher subscription plans, as they are directly targetted towards events professionals, with unlimited customization options!
We'd gladly give you a free trial of any version!

If you have any recommendations for further improvements, don't hesitate to reach out !

Thank you and good luck with your future events !

The idloom-events team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sonja Johnson

idloom was up and running in a couple hours . Excellent service!

Used weekly for less than 6 months
Reviewed 2017-12-05
Review Source: Capterra

Reduction in time spent on pre-event activities. Potential to reduce time for on the ground registraion/check-in The automatic generation of invoices.

Pros
It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality. It was also simple to link it to the organisation's website.Customer support team did an excellent job in responding to these requests which enhanced the overall experience.

Cons
Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed.

Response from idloom


Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.)
Don't hesitate to reach out if anything should still need to be adapted!

Best regards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anne MacGregor

Innovative Conference Platform and Great Support!

Used daily for 6-12 months
Reviewed 2017-04-20
Review Source: Capterra

I'm so glad that I found IDLoom. The platform is ideal for my company's conference business, easy to use, and the guys are super-responsive and go out of their way to help with even the smallest query very promptly.

Response from idloom


Dear Mrs MacGregor, thank you very much for this great review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tine Bertels

Very easy in use and excellent customer service!

Used weekly for less than 6 months
Reviewed 2018-12-12
Review Source: Capterra

We know now who is actually attending the event. In the past we worked with different types of registration, but this combines it all, plus it works with the GDPR rules. Easy check-in to go for a better follow up.

Pros
The software takes your event to a next level. The package is complete and is really easy in use. Even with a free version you can make the organising of events easier. It's basicly self-explanatory and in doubt, the customer service is excellent and extremely fast.

Cons
Off course a platform like this comes with a price, although it is worth it.

Response from idloom


Thank you for your review Tine! We're glad to read that our software helped you with your events and was easy to use.

We work hard every day to provide the most advanced set of features available on the market today, all packaged in an easy and fun to use product!

If you have any recommendations for further improvements, don't hesitate to reach out !

Thank you and good luck with your future events !

The idloom-events team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lauriane Torcq

Perfect for the events of our company. Very profesional.

Used daily for less than 6 months
Reviewed 2018-04-04
Review Source: Capterra

Pros
This software is really easy to use, from the point of the admin I mean. I can manage and directly publish it. I have got nothing to do except waiting the final timing to export the Excel, this is just great

Cons
Sometimes a litlle bit difficult to use for older people. (It happens we have old subscribers... it's not completely your fault ;-) )

Response from idloom


Thank you for the review Lauriane! If you ever have users experiencing difficulties with the tool, don't hesitate to send them directly to our customer support. We'll help them out, step by step.

Best regards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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buhle rapula

IDLOOM review

Used weekly for free trial
Reviewed 2019-03-21
Review Source: Capterra

It is the value for money. vey helpful.

Pros
It is easy to use and I believe it is value for money.

Cons
It takes a bit of a long time to load, and it's sometimes slow.

Response from idloom


Hi Buhle,

Thank you very much for your review. We're glad to read that you liked the tool.

I'm surprised you found it slow at times, it might have been a connection problem.
If you encounter any more such issues, don't hesitate to get in touch with us, we'll gladly help you troubleshoot the issue.

Looking forward to have you back! Also, we offer a 50% discount for education, in case you're interested.

Good luck with your future events !

The idloom Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark Molenaar

Very intuitive and user friendly with good service

Used weekly for 6-12 months
Reviewed 2016-10-10
Review Source: Capterra

Idloom provided me with the system I needed at a very friendly price. The greater part of working with the system is intuitive and therefor really easy. At some parts you think: this is to simple to work out good. But it does, everytime. The one time I made a mistake one phonecall was enough to get me on the go again.

Pros
Very intuitive

Cons
It lacks a testing environment. On the other hand, everything works.

Response from idloom


Thank you for your kind review! Looking forward to working with you again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Madhu Kopparam

Made our registrations process easier!

Reviewed 2016-04-06
Review Source: Capterra

Quick, fast and efficient - IDLoom worked for our event management unexpectedly well. A flat learning curve, fantastic customer service, flexible pricing and most of all - a platform that worked from the word "Go!". The best part of it is that the team is taking feedback and acting on it almost immediately. This means that the platform will evolve organically and therefore will offer real-world solutions. IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options. I am extremely pleased with it so far!

Response from idloom


Our goal is your success. Thank you for this review.

Rating breakdown

Ease of use
Customer support

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Aurelia Resines

Very satisfied with this new tool!

Used daily for less than 6 months
Reviewed 2019-07-02
Review Source: Capterra

Very positive

Pros
Friendly user Great and quick customer service

Cons
Badges : new interface in development, so the developer had to develop a customize badge within 2 days

Response from idloom


Hi Aurelia,

Thank you very much for your kind review!

The new badging system will definitely be an improvement you will like :-)

Best regards,

The idloom team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob Colwell

Excellent event management software for our charity

Used weekly for less than 6 months
Reviewed 2019-08-13
Review Source: Capterra

This has turned what used to be a time consuming and administratively heavy task into a seamless quick and efficient process saving us hundreds of hours of admininstration each year. It also provides a very professional interface between us and our clients.

Pros
The software is very intuitive and easy to use. I love the flexibility it offers when setting up an event, it allows us to design the event page specfically for the different types of events we have. Our users have given us very positive reviews on their experience of booking events with us through the software.

Cons
So far we have not found anything to fault with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sid Bansidhar

Idloom works flawlessly

Used weekly for less than 6 months
Reviewed 2020-02-17
Review Source: Capterra

I highly recommend Idloom. The software helps us manage our events effectively and works well.

Pros
We organise many events for students. We needed a new event management system that could handle a lot of events, both smaller and larger events. Idloom is the best software available for an affordable price. The software is easy to use, packed with handy features and works flawlessly. Customer support is great and the team helped us meet our needs by developing additional custom features.

Cons
Hard to think of any cons about the software, hope to see more features and improvements in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Julie Houry

Un service technique et humain de qualité

Used weekly for less than 6 months
Reviewed 2020-02-13
Review Source: Capterra

Pros
La plateforme est intuitive, il est ainsi facile de créer un événement sans avoir des connaissances en codage. Le UX est vraiment bien grâce à un rendu propre, fluide et efficace. Pour l'organisateur, l'interface a un rendu professionnel plus qu'apprécié. Le service est l'un des points forts de Idloom. L'équipe est plus que réactive. Que ce soit pour une question ou un problème plus complexe. Bref, une solution à choisir sans hésitation.

Cons
Quelques bugs parfois qui peuvent ralentir la saisie de texte, that's all!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Willem Craye

Great tool with lots of functionalities. Also support by mail and phone is very punctual and handy!

Used monthly for 1-2 years
Reviewed 2018-04-04
Review Source: Capterra

Pros
Software does what it's promising. The tool includes all needed features to make event registration as easy as possible.

Cons
Nothing, all works fine for us. With help of the great customer service, we were also able to adapt the colour scheme to the one of our brand!

Response from idloom


Thank you for the review Willem. We try to give our users the best possible customer service out there. It's great to read that you enjoyed it!

Best regards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ecem Ozcan

Life Changing

Used monthly for 1-2 years
Reviewed 2020-02-17
Review Source: Capterra

Pros
iDLoom brings together all of the information we will need to organise our events in the most adequte manner. The sofware is so easy to use and support of the team is tremendous. Reduced our administration time and helped us to focus on more challenging aspects of the events.

Cons
I don't have anything criticize. Life-changing software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anne Meysmans

Great improvements have been done. Very useful and complete event tool!

Reviewed 2016-04-12
Review Source: Capterra

Pros: very complete event tool - easy to use - client suggestions to improve the tool are taken into consideration - accounting part works well - quick/efficient client service Cons: Searching into the list of participants need to be improved

Response from idloom


Thank you for your feed-back. We'll definitely improve that part and the invoice payment management in the next release to be published in May 2016 !

Rating breakdown

Ease of use
Customer support

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